We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

Pensacola Grand Hotel

Show Prices
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Compare best prices from top travel sites
and 3 more sites!
Professional photos
Pensacola Grand Hotel
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"containerClass":null,"scriptFlags":null}
Add Photo Write a Review

414 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Pensacola Grand Hotel
See the most recent reviews
Showing 409: English reviews
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 14 July 2015 via mobile

I would like to thank all of the staff that made the hotel so great. Reception don't know the meaning of "Can't". You want something they either have it or can get it. The cleaning team, friendly professional and hard working The porter that drove me to a pharmacy to buy stuff I needed. Restaurant staff that were like family... More 

Helpful?
Thank Bl12zard
Derek H, Director of Sales at Pensacola Grand Hotel, responded to this review

My response to your review is: WONDERFUL GUESTS !!! We simply cannot make it without amazing guests like you. If it's not too much to ask we have a favor... Would you please come back soon? Thanks in advance for the past and the future stay. More 

Level Contributor
34 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 11 July 2015 via mobile

The history behind the hotel is what really gives it its charm. As an old train station, there are plenty of original features that make parts of the hotel a tourist attraction in and of itself. The rooms are spacious and clean and the beds are comfortable. The bathrooms are a bit dark but the complimentary toiletries are great. I... More 

Helpful?
1 Thank Natalie F
Derek H, Director of Sales at Pensacola Grand Hotel, responded to this review

What a great way to start the new work week. I have made copies of your wonderful review and shared them with our staff. We are so grateful. We have but one request from you: Please do come back soon!!! More 

Hattiesburg, Mississippi, United States
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 9 July 2015

This hotel is historic and lovely. Room service was excellent as was breakfast in the onsite restaurant. It is an old train depot, and the trains still go by and shake the whole building. I thought this added to the charm, but if you sleep lightly it may disturb you.

Helpful?
Thank Jackie H
Derek H, Director of Sales at Pensacola Grand Hotel, responded to this review

Thank you for the FIVE ***** STAR Review. We can't thank you enough and hope to see you again one day soon. More 

A TripAdvisor Member
Reviewed 9 July 2015 via mobile

The interior is a little outdated and old fashioned. But it is nice and clean. The we stayed in was huge. Plenty of space. But the wifi coverage is not impressive. Very unstable in our room, but it was stable in the lobby.

Helpful?
Thank A TripAdvisor Member
Derek H, Director of Sales at Pensacola Grand Hotel, responded to this review

Thank you for staying with us. Thank you for your review as well. We understand how important WIFI is to our guests. We are in the process of upgrading it even further in just a few more days. Hopefully by the time you come back it will be lightning fast! More 

Fort Walton Beach, Florida
Level Contributor
40 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 8 July 2015 via mobile

The Crowne Plaza was the perfect place to stay after McGuires annual prediction 5k. The room was comfy,nicely decorated,and very clean. The staff was friendly and very accomodating. I saw several reviews before booking about the noise from the train. You will hear the train, but it didn't bother me, it wasn't early when it came by. The location is... More 

Helpful?
Thank Nancy B
Derek H, Director of Sales at Pensacola Grand Hotel, responded to this review

Thank you. We love the proximity to McGuires and are so glad you stayed with us. We hope that you'll stay with us again next spring for the next McGuires run. More 

New Orleans, Louisiana
1 review
Reviewed 7 July 2015

The staff was so accommodating from the minute we got there. We had plenty of fresh towels, housekeeping was prompt, and the room was a dream. I have never felt compelled to write a review on any hotel, but my boyfriend and I had a wonderful long weekend here, thanks in large part to this hotel. We will definitely come... More 

Helpful?
Thank ALopez525
Derek H, Director of Sales at Pensacola Grand Hotel, responded to this review

We are so blessed to have been the recipient of your first review. We're so glad you selected us to stay and that we exceeded your expectations. If it's not too much to ask, would you please come back soon? We'd be grateful x 2 !!!! More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 6 July 2015 via mobile

Very nice experience. Staff was pleasant and helpful. The room was great with an amazing view. We went to view the fireworks from Pensacola Beach. We dined at the restaurant for Dinner one night and it was great as well. Thanks for a great time

Helpful?
1 Thank Wilson W
Derek H, Director of Sales at Pensacola Grand Hotel, responded to this review

Thank you for the stay and review. We believe that our location to downtown is a huge ++ and the proximity to the Fireworks is perfect. Please come back soon, we'd be honored to have you with us a second time. More 

Wichita, Kansas
Level Contributor
78 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 1 July 2015

We had a corner room and the view was phenomenal!! It was a standard double queen and half of the room was windows. We could see the pool from our room and even across downtown Pensacola to the bay area. Very happy with the room and service. Housekeepers were friendly and even said "good morning" when passing in the halls.... More 

Helpful?
Thank A_VanAuken
Derek H, Director of Sales at Pensacola Grand Hotel, responded to this review

From the Sunshine State to the Sunflower State we thank you for not only staying with us, but for your wonderful FIVE ***** STAR review....We thank you for your kind words about our staff too. Kansas is close enough that you should come back this winter and stay with us again. More 

Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 1 July 2015 via mobile

This was a great hotel! Nice accommodations. The staff was a great help and they were super nice. Would recommend to anyone. My room had a great view! The beds were very comy and soft! My friends and I had a great time!

Helpful?
Thank areesha r
Derek H, Director of Sales at Pensacola Grand Hotel, responded to this review

Thank you for the kind words. We certainly hope to see you and one day in the very near future. More 

Myrtle Beach, United States
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 1 July 2015

room was outstanding,amenities were very good. noise from trains were outrageous freight trains at all hours of the night. good location. this is supposed to a marquis hotel.I would not pay marquis rates. I looked at the internet and they wanted 234 a night

Helpful?
Thank James F
Derek H, Director of Sales at Pensacola Grand Hotel, responded to this review

Thank you for your review. Our hotel rates are extremely competitive. We are a 100% full service hotel. We are in our high season so the rates do vary as they do in all markets throughout the United States. We are extremely proud of our Award Winning hotel and are particularly proud that two seated Presidents of the United States... More 

681 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (147)
Viewed
Room/Suite (25)
Viewed
View from Room (8)
Viewed
Hotel & Grounds (57)
Viewed
Bathroom (1)
Viewed
Dining (4)
Viewed
Other (52)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (495)
Viewed
Amenities (89)
Viewed
Bi-level Suite (104)
Viewed
Corner King Room (64)
Viewed
Dining (29)
Viewed
Standard King Room (43)
Viewed
Standard Two Queens Room (55)
Viewed
The Hotel (111)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (39)
Viewed
Hotel & Grounds (9)
Viewed
Room/Suite (17)
Viewed
Dining (4)
Viewed
Business Centre/Function Rooms (1)
Viewed
Pool/Beach Area (2)
Viewed
Other (6)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near Pensacola
15.4 km away
Hampton Inn & Suites Pensacola / I-10 Pine Forest Road
11.3 km away
Holiday Inn Express Pensacola Beach
Holiday Inn Express Pensacola Be...
#1 of 10 in Pensacola Beach
858 reviews
0.8 km away
Residence Inn Pensacola Downtown
Show Prices
Show Prices
Show Prices
0.9 km away
Courtyard Pensacola Downtown
Courtyard Pensacola Downtown
#22 of 64 in Pensacola
157 reviews
0.8 km away
Days Inn Pensacola - Historic Downtown
11.7 km away
Hilton Pensacola Beach
Hilton Pensacola Beach
#7 of 10 in Pensacola Beach
1,902 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Pool
  • Bar/Lounge
  • Free Parking
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the Crowne Plaza Pensacola Grand Hotel, Pensacola s premier upscale hotel! Our hotel is located on the site of the Historic L&N Railroad Passenger Depot , which was built in 1912. The depot has been restored and now houses our lobby, CAVU lounge, 1912 Restaurant, Pandora's Skin & Beauty studio, The Tea Party gift shop, meeting rooms and the Grand Ballroom; creating charming ambiance. Our fifteen story, glass, guest room tower attached to the train depot offers breath taking views of Pensacola Bay and Historic Downtown Pensacola . We are pleased to offer the Crowne Plaza Sleep Advantage package in every room featuring comfortable new beds, guaranteed wake-up calls and sleep amenities. The Crowne Plaza Pensacola Grand Hotel is just off of I-110, Gregory St. in the prestigious downtown district, just 10 minutes away from Pensacola Regional Airport (PNS) and conveniently located next door to the Pensacola Civic Center . Ranking 7th in Overall Customer Satisfaction in all of Crowne Plazas-worldwide; we know that you will be thrilled with the service you will receive. Businesses near hotel: Solutia, International Paper, Gulf Power, Andrew s Institute Attractions near hotel: Pensacola Beach, Naval Aviation Museum, Seville Quarter/Seville Square ... more   less 

Additional Information about Pensacola Grand Hotel

Address: 200 East Gregory St, Pensacola, FL 32502-4963
Region: United States > Florida > Florida Panhandle > Pensacola
Price Range: $151 - $269 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Pensacola Grand Hotel 3.5*
Number of rooms: 210
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Odigeo, Orbitz and Travelocity so you can book your Pensacola Grand Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Crowne Plaza Pensacola
Pensacola Crowne Plaza
Hotel Style:
#7 Romantic Hotel in Pensacola
#12 Business Hotel in Pensacola
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Pensacola Grand Hotel staff and other travellers.
8 questions
Ask a question

See all questions (8)

Questions? Get answers from Pensacola Grand Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher rooms have less train noise. Rooms on the end have less city light.”
 of 5 bubbles GSJemison, 17 Nov 2016 | Read review
“The higher your room the better.”
 of 5 bubbles AvaO_12, 5 Nov 2016 | Read review
“Ask for a corner room.”
 of 5 bubbles RetiredPilot69wife, 20 Oct 2016 | Read review
“The higher up, the better the view.”
 of 5 bubbles dustoff40, 18 Oct 2016 | Read review
“you can hear the train from your room but it isn't as loud as you might think given the location!”
 of 5 bubbles lebongirll, 8 Sep 2016 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay