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Courtyard Pensacola Downtown

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Courtyard Pensacola Downtown
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161 Reviews from our TripAdvisor Community

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Showing 160: English reviews
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Gautier, Mississippi
Reviewed 2 days ago NEW

We made last minute plans for a trip to Pensacola and we were happy we could get a room at the Marriot. Friendly staff, clean room. We really liked the Bistro, especially late evening for a glass of wine. The hotel is close walking distance to McGuire's restaurant as well as Another Broken Egg, The Melting Pot and a Brazilian...

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Helpful?
Thank gtonic63
CMPD700, General Manager at Courtyard Pensacola Downtown, responded to this review

Dear gtonic63, We're so glad to hear from you and thank you for taking the time to write a review! We think our location is terrific, too. I am going to share your review with our team and make sure they receive your feedback. Thanks again for taking the time to review the Courtyard Pensacola Downtown. We are happy you...

Reading, Pennsylvania
Reviewed 1 week ago via mobile

We arrived for a three night stay and were welcomed warmly by a friendly desk clerk. The room was comfortable for two of us - not large but large enough. The bistro staff was very very friendly - stopping there for a late evening drink and for breakfast. The hotel was conveniently located to the places we wanted to see...

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Helpful?
Thank Bill M
CMPD700, General Manager at Courtyard Pensacola Downtown, responded to this review

Dear Bill M, Thank you so much for taking time to review the Courtyard Pensacola Downtown. We always enjoy our guests' feedback and it's even better when it is so nice like your review. i will make sure to share your review with our team. Thanks again and we hope to see you next time your travels bring you to...

Chicago, Illinois
Reviewed 1 week ago

What a great spacious room, staff was super nice. Not a bad thing to say about the experience. Great location minutes from downtown and easy access to the bridge. Would definitely stay again. The only thing that kept this from being an "Excellent" is the fact that breakfast is ala carte. So be prepared to spend >$12 for some eggs,...

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Helpful?
Thank Mike L
CMPD700, General Manager at Courtyard Pensacola Downtown, responded to this review

Dear Mike L, Thank you for the great review! We are happy to hear you had a great visit and hope that you will make us your home-away-from-home when you come back to Pensacola!

Reviewed 21 January 2017

I really enjoyed my stay here. The hotel staff was very friendly and courteous. Even the Room Service personnel greeted us and thanked us for staying there. I will definitely stay here again when I come back.

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Helpful?
Thank Mark D
CMPD700, General Manager at Courtyard Pensacola Downtown, responded to this review

Dear Mark D, Thank you for taking time to fill out a review of your recent stay! I am so glad that you enjoyed your stay. It's always nice to hear that our staff is providing friendly service! I am glad to hear that you will be back and look forward to meeting you in person! Sincerely, Jennifer Mason General...

Nashville, Tennessee
Reviewed 12 November 2016

The hotel is fine - well located near restaurants and the bridge to Gulf Breeze. Rooms are nice - although they have the drab gray design I personally find depressing. The staff is nice. Two minor issues: 1) they don't carry Altoids or a wide enough array of things in the market. 2) my platinum gift - i asked for...

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Helpful?
Thank TravelManSouth
CMPD700, General Manager at Courtyard Pensacola Downtown, responded to this review

Dear TravelMan South, Thank you for taking the time to review your visit with us. We love our location and agree with you that is a plus. I am sorry about the coffee/tea situation but thank you for making me aware that this happened. I will make sure my Bistro Associates know it is fine to swap tea for coffee....

Chattanooga, Tennessee
Reviewed 11 November 2016

The staff are great! Rooms are clean and the workout area is HUGE with a lot of choices. What really makes this place is the Location. You are within walking distance of a ton of great food and things to do. I would recommend staying here if you are noting wanting to stay on the beach but still want to...

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Helpful?
Thank Manny2225
CMPD700, General Manager at Courtyard Pensacola Downtown, responded to this review

Dear Manny2225, Thank you so much for taking the time to review us on TripAdvisor! We think our location is pretty great, too! Thank you for the compliments regarding our facility and, most of all, our staff! We hope when you return to Pensacola, you will choose to stay with us again. I hope that you have a wonderful day...

Houston, Texas
Reviewed 31 October 2016

What I love about this Courtyard is that the staff have your key ready to go and the room prepared for you once you arrive. I've stayed here 3 times and quickly think this is my go to hotel when in PNS. There is a great outdoor area outside with a pool and then a fire pit and discussion area...

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Helpful?
Thank Rudy M
CMPD700, General Manager at Courtyard Pensacola Downtown, responded to this review

Dear Rudy M, Thank you so much for taking time to review our hotel on tripadvisor! You brightened our day when I shared your kind statements with our team today! We look forward to your next visit and we'll be sure that you continue to enjoy your time with us! Have a great day! Jennifer Mason, General Manager and the...

Fond du Lac
Reviewed 20 October 2016

It is an average hotel in the Marriott chain: clean and generally well-run. The guest rooms are large and have a fridge and microwave. There was no outside noise on the fifth floor and no "train sounds" that some reviewers noted. Ask for a room with a bay view, although the other direction is not terrible. Noisy AC. Beds are...

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Helpful?
Thank millstoned
CMPD700, Manager at Courtyard Pensacola Downtown, responded to this review

Dear valued guest, Thank you for your review of your stay with us at the Courtyard by Marriott Pensacola Downtown. I have forwarded the issues you encountered to the appropriate departments. I hope that next time you are in the Pensacola area you will give us another chance to meet your expectations. Susie Feraci Assistant General Manager

Knoxville, Tennessee
Reviewed 18 October 2016

Front desk associates were very helpful and friendly. The room was clean and to our liking. The location was great we got to walk to one of the local restaurants and there were others available also. The beach was about a 15 minute ride which was very pleasant. Coffee in the lobby would have been nice because I did not...

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Helpful?
Thank Fran1954_59
CMPD700, General Manager at Courtyard Pensacola Downtown, responded to this review

Dear Fran1954_59, Thank you so much for taking the time to review the Courtyard by Marriott Pensacola Downtown. I am so glad to hear that you enjoyed your stay with us and your visit to Pensacola! The weather this time of year is just terrific and we are within walking distance to many of our local restaurants, bars and shops...

Reviewed 13 October 2016 via mobile

Stayed for six nights. Over all it was ok. Disappointing when two different nights they did not have Merlot or Jameson's. Both they normally carry. One day they skipped cleaning my room. The pillows are awful.

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Helpful?
Thank Nancy L
CMPD700, General Manager at Courtyard Pensacola Downtown, responded to this review

Dear Nancy L, Thank you for taking the time to fill out a review of your recent stay with us. I am unhappy to hear that your stay was not up to par. Please give me a call or shoot me an email so we can discuss your stay. We always want our guests to be pleased with their stay...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free Internet
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Self-Serve Laundry
  • Conference Facilities

Additional Information about Courtyard Pensacola Downtown

Address: 700 E Chase St, Pensacola, FL 32502-6235
Region: United States > Florida > Florida Panhandle > Pensacola
Price Range: $209 - $299 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Pensacola Downtown 3*
Number of rooms: 120
Reservation Options:
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Also Known As:
Courtyard Pensacola Downtown Hotel Pensacola
Pensacola Marriott
Pensacola Courtyard
Hotel Style:
#9 Family Hotel in Pensacola
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Pensacola Downtown staff and other travellers.
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9 months ago

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Questions? Get answers from Courtyard Pensacola Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you want a view, stay at a beach hotel. If you want to stay in a central location, this is the place for you.”
 of 5 bubbles X5062KImikel, 14 Mar 2017 | Read review
“Room away from the elevator, face front to get a view of the bay”
 of 5 bubbles 451rudym, 30 Oct 2016 | Read review
“High floor, bay view”
 of 5 bubbles millstoned, 19 Oct 2016 | Read review
“Avoid the second floor”
 of 5 bubbles burghughes, 23 Sep 2016 | Read review
“5th floor bay room-there will be traffic noise, but the view is beautiful”
 of 5 bubbles CMEWALK, 5 Jul 2016 | Read review
5 of 5