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Holiday Inn Express Hotel & Suites - Pensacola West-Navy Base

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Holiday Inn Express Hotel & Suites - Pensacola West-Navy Base
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187 Reviews from our TripAdvisor Community

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Showing 182: English reviews
Baltimore, Maryland
Reviewed 3 weeks ago

Hotel is just minutes from the public entrance to the NAS. We came for Blue Angels Homecoming, our first visit to the NAS and Pensacola. Our plane was late, we arrived around 10:30PM very tired, and were greeted by Rachel who was most welcoming, informative and helpful. With her help, we quickly learned where to go, where to eat, and...

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Helpful?
Thank Sandy M
Melissa S, Front Office Manager at Holiday Inn Express Hotel & Suites - Pensacola West-Navy Base, responded to this review

Thank you so much Sandy M for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, NICOLE H FRONT DESK

Baldwin, Maryland
Reviewed 3 weeks ago via mobile

Came to visit for NAS Homecoming. Place was almost perfect, room was spacious and clean, free breakfast rocked, Rachel was phenomenal on her helping us around town as well as her restaurant recommendations!! Miss Gail was acceptionally sweet and at the ready to answer any questions we had and in between was working her tail off making things perfect. Only...

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Helpful?
Thank SunsetJK
Melissa S, Front Office Manager at Holiday Inn Express Hotel & Suites - Pensacola West-Navy Base, responded to this review

Thank you so much SunsetJK for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We also can't wait until you visit us again. And hopefully if you have a neighbor next time, they won't be busy sawing logs all night. Sincerely,...

Crestview, Florida
Reviewed 3 weeks ago via mobile

Nice, spacious room. Clean. Large tub. Good complimentary morning breakfast with plenty of options. Staff member on duty named Gail Calhoun (we asked) friendly and especially helpful as I had several questions. Only real negative yo the stay was how amazingly loud the air conditioning unit was (Room 406). It was not a typical AC hum; the thing rattled so...

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Helpful?
Thank Floridian47
hiexpresspensacola, Front Office Manager at Holiday Inn Express Hotel & Suites - Pensacola West-Navy Base, responded to this review

Thank you so much for your review of our hotel. It's something our staff takes great pride in, so we value your feedback. I am so sorry to hear of an issue with the noise from the A/C and we will be looking into a fix for this. I am pleased to hear that you still enjoyed your stay and we...

San Antonio, Texas
Reviewed 4 weeks ago via mobile

I stayed here while in town visiting the Navy base area and chose this hotel for it's close location. It's a short easy drive to the base with lots of restaurants around to try. Check in was fast and easy with Rachel. She was very friendly and informative about the area and made local restaurant suggestions. Rooms are spacious and...

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Helpful?
Thank Livpetry
hiexpresspensacola, Front Office Manager at Holiday Inn Express Hotel & Suites - Pensacola West-Navy Base, responded to this review

Thank you so much for your review of our hotel.  It's something our staff takes great pride in, so we value your feedback. I am so sorry for the issue with the water, as it was something very sudden, and we did not have much of a notice to it being shut off, before being able to call guest's. It was...

Reviewed 4 weeks ago via mobile

Room was great! Staff was great! Enjoyed talking with Sandra during breakfast. Reminded me of breakfast with my Grandmother. Very nice visit. Will definitely stay here again. Very near NAS where I had to work for a few days.

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Helpful?
Thank Terry O
hiexpresspensacola, General Manager at Holiday Inn Express Hotel & Suites - Pensacola West-Navy Base, responded to this review

Thank you so much Terry O for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, NICOLE H FRONT DESK

Pigeon Forge, Tennessee
Reviewed 28 October 2016 via mobile

We stayed here to visit our son at NAS. The location was great very close to the base. The staff was friendly and our room was cold and clean like we like it! The breakfast was great not like some hotel breakfast you get we actually enjoyed it! We will stay here again . The manager Melissa helped us out...

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Helpful?
Thank blee64
Melissa S, Front Office Manager at Holiday Inn Express Hotel & Suites - Pensacola West-Navy Base, responded to this review

Thank you so much blee64 for your review of our hotel. We are pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. See you on your next visit to Pensacola. Sincerely, NICOLE H FRONT DESK

Pensacola Beach, Florida
Reviewed 24 October 2016

Upon arrival, there was confusion on our reservation through Expedia, saying no reservation existed, us not having much experience traveling we're beside ourselves, the front desk staff was awesome, they really went out of there way making phone calls and sorting through the mess Expedia had us in! We're so very thankful for the whole experience, to the front desk...

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Helpful?
Thank leswilson2016
hiexpresspensacola, Front Desk Staff at Holiday Inn Express Hotel & Suites - Pensacola West-Navy Base, responded to this review

Thank you so much for your wonderful review leswilson2016! I am glad that we were able to help sort out the situation and that you enjoyed your stay with us. I hope that the next time you are visiting your son in Pensacola, you will stay with us again. Happy and safe travels! Rachel A.

Dallas, United States
Reviewed 24 October 2016

The staff was great and hotel room was excellent even after I made the reservation one day prior. Hotel very well maintained and clean and not noisy. I would definitely recommend staying here and also it's about 15 mins. away from Pensacola Beach too and a lot of retail stores nearby and restaurants.

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Helpful?
Thank Tutuaca04
hiexpresspensacola, Front Desk Staff at Holiday Inn Express Hotel & Suites - Pensacola West-Navy Base, responded to this review

We really appreciate your review Juile L! We are so pleased that you enjoyed your stay with us. I hope that the next time you come to beautiful Pensacola, you will choose to stay with us again! Rachel A.

Sequim, Washington
Reviewed 6 October 2016

We were visiting the Naval Aviation Museum and booked one night here. We shared the place with several hundred kids who were in a soccer tournament. The kids were great, but the single hotel elevator... located in a narrow corridor became a nasty bottleneck for guests coming and going. The desk staff was great. The room was OK... a little...

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Helpful?
Thank W1419ZDstever
hiexpresspensacola, Front Desk Staff at Holiday Inn Express Hotel & Suites - Pensacola West-Navy Base, responded to this review

Thank you for your review W1419ZDstever! I agree that weekend was a little hectic with so many tiny soccer stars, I appreciate your patience and understanding. We will take your comments into consideration for the elevator situation. I hope that if you are ever back in Pensacola, you will give us the opportunity to make an adequate experience into a...

Reviewed 6 October 2016 via mobile

Checked in this afternoon. Was greeted by the staff with smiles. Was also greeted as a member. The new guy training did a great job. The room was better than expected. Easy to get to. Lots of places to go eat. Breakfast is free.

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Thank Anthony A
hiexpresspensacola, Front Desk Staff at Holiday Inn Express Hotel & Suites - Pensacola West-Navy Base, responded to this review

Thank you for taking the time to review Anthony A! We appreciate your comments and I am glad that your experience exceeded your expectations! I hope you will choose us the next time you are in town. Thank you again and safe travels! Rachel A.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
The Holiday Inn Express & Suites, Pensacola-Navy Base is located only 2 miles from Pensacola Naval Air Station and Museum. The hotel is also close to nearby beaches such as Pensacola Beach, Johnsons Beach and Perdido Key. The hotel is convenient to downtown and only 15 minutes from Pensacola Regional Airport. The property offers 73 guest rooms that includes 28 spacious suites. ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites - Pensacola West-Navy Base

Address: 307 N New Warrington Rd, Pensacola, FL 32506-5854
Region: United States > Florida > Florida Panhandle > Pensacola
Price Range: $121 - $227 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites - Pensacola West-Navy Base 2.5*
Number of rooms: 73
Reservation Options:
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Also Known As:
Holiday Inn Express Hotel And Suites - Pensacola West-Navy Base
Hotel Style:
#2 Green Hotel in Pensacola
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Hotel & Suites - Pensacola West-Navy Base staff and other travellers.
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Questions? Get answers from Holiday Inn Express Hotel & Suites - Pensacola West-Navy Base staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Top floor would avoid loud noises from above.”
 of 5 bubbles SandyM522, 16 Nov 2016 | Read review
“accessibility to restaurants and shops”
 of 5 bubbles Tutuaca04, 24 Oct 2016 | Read review
“Fourth floor was very quiet.”
 of 5 bubbles P9609NPgeorger, 22 Sep 2016 | Read review
“Be abundantly clear about reliability of the internet if you depend on it to do your work.”
 of 5 bubbles TheBigDaddy, 24 Aug 2016 | Read review
“311 was great”
 of 5 bubbles 62nancyd, 19 Jun 2016 | Read review
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