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Comfort Inn & Suites

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72 Reviews from our TripAdvisor Community

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Showing 72: English reviews
Baltimore, Maryland
Reviewed 1 week ago via mobile

Will, the manager is always so helpful and treats us like family when family is in town. We will always recommend and use the Comfort Inn on Jenks Ave! Clean, very comfortable with a full breakfast spread in the am!

Thank CaraDeeDee
com4tinnsuitesp, Front Office Manager at Comfort Inn & Suites, responded to this review

Thank you for the kind remarks. Our entire team strives to ensure that our guests leave with a smile and fond memories.

Reviewed 25 September 2016

The staff was very helpful and professional. Did not have any problems with anything. Maid service was excellent everyday. Breakfast preparer was very nice and was ready ahead of schedule for breakfast.

Thank Kenneth J. T
com4tinnsuitesp, Manager at Comfort Inn & Suites, responded to this review

Thank you for the kind words, and for taking the time out from your busy day to post them. In this day and age it seems that more people are likely to go online and post a negative review, than a positive one, so, once again thank you.

Reviewed 14 September 2016

The hotel was clean for the most part. At first my only issue was the fact that the tv didn't work. I told the front desk and they had maintenance go look at it and said the channels that were supposed to be working were working. So when I tried to watch tv again, channels were working. But it lasted...

Thank 1beejay3
com4tinnsuitesp, Guest Relations Manager at Comfort Inn & Suites, responded to this review

Sorry to hear of your strife. However, I can assure you that a complete check of the room you occupied, and those surrounding that room revealed no trace of bugs of any type. As to the TV reception it was explained to you that the issue originated with the provider of the service and not with the hotel at all....

Griffin, Georgia
Reviewed 6 August 2016

We enjoyed our two night stay. We had a large room with a king size bed. The room was clean with ample supplies. We were given a room on the ground floor, and I was a bit concerned about noise since I am a light sleeper. It was very quiet. We could not hear noise from adjoining rooms or upper...

Thank Katty429
com4tinnsuitesp, Guest Relations Manager at Comfort Inn & Suites, responded to this review

Thank you for the kind remarks. Our entire team strives to ensure that our guests leave with a smile and fond memories.

Griffin, Georgia, United States
Reviewed 26 July 2016 via mobile

I got checked in by a very nice guy, who was pleasant to deal with. Lobby was clean, as was the outside area around the hotel. Room looked clean enough, at first. Serious stains on the ottoman. Water/mold stains above the shower. But, the worst was waking up the next morning with a guest on the pillow next to me....

Thank the955iman
Tallahassee, Florida
Reviewed 7 June 2016

Stayed in room 325. The whole floor smelled like cigarette smoke as soon as we stepped off of the elevator. Once we entered the hotel room we noticed that the curtains had mold/mildew on them. It was Memorial Day weekend and didn't have other options for changing hotels...everything was booked. Our fist stop was to Target and bought air fresheners...

7Thank familymom22
com4tinnsuitesp, Guest Relations Manager at Comfort Inn & Suites, responded to this review

We are a 100% smoke-free environment, but of course we rely on the integrity and honor of the guests to not smoke. Once we discover smokers have violated that honor, and have demonstrated that they lack the integrity to be trusted not to smoke we do charge them a 250.00 cleaning fee, and the room they have violated is subjected...

Spokane, Missouri
Reviewed 4 June 2016 via mobile

This place is a scam!!!! DON'T STAY HERE! We booked a room through Travelocity and it was prepaid. The day before a lady from this hotel called and said my credit card information will not go through and that she needed my info for our booking, so I gave her another credit card number. Then today we check in and...

11Thank keepSmiling3
com4tinnsuitesp, Guest Relations Manager at Comfort Inn & Suites, responded to this review

No scam was committed against you or anyone else at this hotel. As I reviewed your situation, I saw that you had an Expedia reservation, and that on this occasion the Expedia credit card declined. The reason our Front Desk Clerk contacted you was to ensure that you would have a room upon arrival, since the Hotel was sold out,...

Birmingham, Alabama
Reviewed 1 June 2016

I picked this hotel because of the good reviews they had, needless to say I was very disappointing. I did book through a 3rd party, as I have always done with my rooms. When I got there after check in, I reserved 2 rooms one was suppose to be handicapped, which I called both the 3rd party and the hotel...

10Thank Monique_B08
com4tinnsuitesp, Guest Relations Manager at Comfort Inn & Suites, responded to this review

After years of doing this job, one comes to recognize from the start the guests who come to a hotel interested in having a great time, and those who--especially these days--come only in the interest of getting something for free. When you came in, I was watching on the security camera, and saw the desk clerk acknowledge you before he...

Mobile, Alabama
Reviewed 31 May 2016 via mobile

This was a last mixture booking on memorial weekend. Kinda far from the beach but it was last minute. Lol. Either than that love our stayed! Front desk guy was adorable. He help us a lot with the baby crib and all. Will be back!!!!!!!!!!!!!!!!!

Thank THuynher
com4tinnsuitesp, Guest Relations Manager at Comfort Inn & Suites, responded to this review

Thank you for the kind words. We really feel good when our guests enjoy our efforts.

Tallahassee, Florida
Reviewed 30 May 2016

Hotel claims to be "smoke free" but the rooms still reek terribly of smoke. Water damage above elevators. Cracked wallboard above the shower. Toilet not level. Open the room window - yes? Screen - no? Don't get me started about the "relations" from the couple next door.

1Thank DJensen96
com4tinnsuitesp, Guest Relations Manager at Comfort Inn & Suites, responded to this review

Having spent the entire winter up-grading every aspect of this hotel it shocks me to read that you would 1) describe it as 'old and run down' a statement that I see from the other reviews here and elsewhere is not shared by anyone. 2) As we all know smokers are--for the most part nice people with manners--known for disregarding...

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Management photos: Courtesy of the property manager

All Management Photos (41)
Room/Suite (21)
Hotel & Grounds (4)
Pool/Beach Area (5)
Bathroom (2)
Family/Play Areas (1)
Business Centre/Function Rooms (1)
Dining (2)
Other (5)
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  • Pool
  • Free Parking
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Free Breakfast
  • Laundry Service
  • Multilingual Staff
  • Breakfast Available
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
Family Friendly, but with a few honeymoon Jacuzzi suites for those who want privacy. ... more   less 

Additional Information about Comfort Inn & Suites

Address: 2317 Jenks Ave, Panama City, FL 32405-4301 (Formerly Sleep Inn & Suites)
Region: United States > Florida > Florida Panhandle > Panama City
Price Range: $87 - $239 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn & Suites 2.5*
Number of rooms: 69
Reservation Options:
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Also Known As:
Sleep Inn And Suites
Sleep Hotel Panama City
Sleep Inn Panama City
Panama City Sleep Inn
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Inn & Suites staff and other travellers.
1 question
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2 months ago

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Questions? Get answers from Comfort Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you stay in the rooms on the back side of the hotel you get a great view of a swamp. Choose a front side room if possible.”
 of 5 bubbles TimG587, 23 Jun 2015 | Read review
“All the rooms are spacious but an upgrade to the suite offers a roomy extremely comfortable experience.”
 of 5 bubbles 422williamp, 31 Mar 2015 | Read review
“Check out the Beaches but spend less money by staying here.”
 of 5 bubbles robertdM7630LC, 12 Jan 2015 | Read review
“As far as I could determine there are no decent rooms. This is not likely to change with the arrogant and condescending attitude I found in the staff. Best advice on choosing a good room -- choose one somewhere else.”
 of 5 bubbles sfbinms, 1 Jan 2015 | Read review
“at the front desk was very very nice!”
 of 5 bubbles 306alicet, 3 May 2014 | Read review
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