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Hammock Beach Resort

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Hammock Beach Resort
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1,383 Reviews from our TripAdvisor Community

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There are newer reviews for Hammock Beach Resort
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Showing 1,366: English reviews
Jacksonville, Florida
Reviewed 25 June 2015

The resort is quite dated. There was not hot water in the room on the day of arrival. The pool complex has several small pools filled with noisy children; not a relaxing environment. The service was inconsistent with the Atlantic Grille being the highlight of the resort.

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Helpful?
2Thank Yesyes77
HBExecutiveOffice, Manager at Hammock Beach Resort, responded to this review

Thank you for taking time to share about your recent visit. We have shared your comments with our staff to learn from and improve upon. We hope that you will give us another chance to provide you with the extraordinary service and experience we are truly capable of.

Silver Springs, Florida
Reviewed 25 June 2015

Stayed at the Hammock Beach Resort during a business conference held at the hotel. Service is impeccable at this property and the rooms are very nice and large. The staff is prompt and courteous. Food served at the conference was varied and very tasty. All of the facilities are in very good order. There are many activities available for guests,...

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Thank HoopFL
Orlando, Florida
Reviewed 24 June 2015 via mobile

I wish I would have listened to the negative reviews. It's all absolutely correct. No matter what time you arrive they will tell you that your room is not ready and they will tell you the managers busy then when they finally give you the room nothing is working properly. It is one nightmare after the other. then when you...

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5Thank Zia C
HBExecutiveOffice, Executive Assistant at Hammock Beach Resort, responded to this review

Thank you for providing feedback on your recent stay at Hammock Beach Resort. I sincerely apologize for the challenges you experienced during your stay. If you would please reach out to me, I would be happy to research the shortfalls you encountered. You can reach me directly via e-mail at lsmith@hammockbeach.com. I look forward to being of assistance.

Charleston, South Carolina
Reviewed 23 June 2015

We were looking forward to a good time and were quite surprised by the dated condition of the property. The rooms are spacious but in average condition. There was no hot water on the day we arrived. Some of the staff was very helpful while others a bit rude. Management would do well do try to improve the consistency of...

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Helpful?
Thank Frank T
HBExecutiveOffice, Manager at Hammock Beach Resort, responded to this review

We thank you for taking time to share your comments regarding your recent stay at Hammock Beach Resort. We sincerely apologize for the experience you had with being without hot water, the day you arrived. Your comments have been shared with our staff to ensure that they are always providing and striving to achieve the highest quality customer service. We...

Reviewed 23 June 2015 via mobile

First day, arrived where told room not ready handed us brochure and said have a nice stay.Got to room when avail,fan broken,refrigerator broken.No service was anywhere you went including pools.Day two,same had to go to bar at pool for drinks and food while 5 employees are and drank and talked.Got almost ran over by room cleaning people trying to get...

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Helpful?
4Thank colleen p
HBExecutiveOffice, Manager at Hammock Beach Resort, responded to this review

We appreciate the feedback from our guests and are quite concerned when they are unhappy in any way. With regard to your comments, we apologize for the lack of service and communication you experienced during your stay. Obviously this was a big miss on our part and one that should have been avoided. Our goal is to always provide an...

Florida
Reviewed 22 June 2015

We went to the Hammock Beach Resort for a company function. It was great. Big facility. But it is very spread out. It requires a lot of walking which could be a problem for some people or impossible in bad weather. The room we had was spacious with a huge bathroom-extra large tub & shower, the bedroom was nice sized...

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1Thank Floridahomebody
Palm Beach, Florida
Reviewed 18 June 2015

This resort has everything you might want for a family vacation, We were truly impressed! From endless Golf Options, hiking, horseback riding, spa treatments to Pools and miles of calm white sand beach... The resort is also located in a very serene, private, natural location which gives a sense of relaxation and also security for the family at all times....

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Thank Oliver J
Miami, Florida
Reviewed 17 June 2015

I made reservations to stay at this hotel two months in advance for my birthday and family vacation. Check-in was at 4pm and I arrived at 3:30pm. They advised me that the room was not ready and it would be ready no later than 5pm. At 5pm I asked to speak to a supervisor but the supervisor on duty was...

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7Thank Jeannine D
HBExecutiveOffice, Executive Assistant at Hammock Beach Resort, responded to this review

We would like to thank you for taking time to comment about your recent visit. Needless to say, we wish your experience had been much more enjoyable, and apologize for the shortcomings you faced. We sincerely apologize for the experience you had. We value the input of our guests and are truly concerned when they are unhappy in any way....

Miami Lakes, Florida
Reviewed 12 June 2015

Luggage takes 1 hour to get to room. 2 TV none work and their tube tvs.the safe does not work. I ask for turndown bc we have the kids and a sofa bed to make and 2 hours later I call and they tell me it was done. I had to tell them I was in the room so I...

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Helpful?
4Thank Mrblaw
HBExecutiveOffice, Manager at Hammock Beach Resort, responded to this review

There is no excuse for the shortcomings you faced and for that, we sincerely apologize. We pride ourselves on providing the best service to all of our guests and we fell short during your visit. Our goal is to always provide an environment where our guests can relax, receive extraordinary service. We have shared your comments with our staff to...

Pooler, Georgia, USA
Reviewed 12 June 2015 via mobile

I brought my sales team to Hammock Beach for a retreat and we had an amazing time! We were a small group and Matt our Sales Manager recommended the Lodge - great recommendation! It is located right next to the beach and with the restaurant and meeting space right there as well it was ideal for our group! I look...

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Thank kj1512

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free Parking
  • Room Service
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf Course
  • Tennis Court
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Breakfast Available
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
Escape to Hammock Beach Resort, a luxury family vacation resort in Palm Coast, Florida with all inclusive getaway packages, magnificent family accommodations, golf courses, dining and spa services. ... more   less 

Additional Information about Hammock Beach Resort

Address: 200 Ocean Crest Drive, Palm Coast, FL 32137-3272
Region: United States > Florida > Palm Coast
Price Range: $223 - $543 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hammock Beach Resort 4*
Number of rooms: 332
Reservation Options:
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Also Known As:
Hammock Beach Hotel Palm Coast
Hammock Beach Palm Coast
Hotel Style:
#5 Business Hotel in Palm Coast
#7 Family Hotel in Palm Coast
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Questions & Answers

Here's what travellers have asked, with answers from Hammock Beach Resort staff and other travellers.
51 questions
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Questions? Get answers from Hammock Beach Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Beachfront property, outstanding restaurant on property, beautiful pool area, indoor pool”
 of 5 bubbles joanns81, 27 Nov 2016 | Read review
“There are 3 restaurants on property”
 of 5 bubbles barkieB, 16 Nov 2016 | Read review
“I would stay in the main towers. The main tower rooms seemed more luxurious than the villa (i.e., decor, furniture, bedding, and view)”
 of 5 bubbles babie22559, 14 Nov 2016 | Read review
“Main Tower with pool and ocean view rooms great!”
 of 5 bubbles MAP218218, 9 Nov 2016 | Read review
“I don't think you can go wrong at this place. Your only choice is how far you want to be from the elevator”
 of 5 bubbles PBHAlabama, 6 Nov 2016 | Read review
5 of 5
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