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Hilton Garden Inn Palm Beach Gardens

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Hilton Garden Inn Palm Beach Gardens
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758 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Garden Inn Palm Beach Gardens
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Showing 731: English reviews
Reviewed 17 October 2016

The hotel was impeccable and the staff was beyond helpful! Directions, printing out maps, making helpful suggestions and very friendly. Nancy even went in the back to get me chocolate chip cookies because we just missed them and she knew they were our favorite!

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Helpful?
Thank Maria C
Daniela B, Guest Relations Manager at Hilton Garden Inn Palm Beach Gardens, responded to this review

Hello, Thank you very much for taking the time to comment about your recent stay with us! We are delighted to hear that you enjoyed your stay and that our staff went above and beyond to answer all your questions. I will make sure to share your compliments to Nancy and the rest of the tam. W e hope to...

Wilmington
Reviewed 16 October 2016

Always a great stay. Great location with plenty to do in the area. Staff always amazing and hotel well maintained. Breakfast was very fresh and the buffet stayed replenished. When staying in West Palm I always stay at this hotel

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Helpful?
Thank AFiler
Daniela B, Guest Relations Manager at Hilton Garden Inn Palm Beach Gardens, responded to this review

Hello, Thank you very much for taking the time to comment about your recent stay with us! We are delighted to hear that you enjoyed your stay and our service. I will forward your compliments to the team. We hope to see you again soon! Sincerely, Daniela Balseca Guest Relations Manager

Westbury, New York
Reviewed 14 October 2016

Very pleasant entry place, VERY Pleasant staff. Room a little small. Bathroom Tight, Room Counter space Non existent View of the lake nice. .Hotel is very quite. Mall across the rd. . They took our reservation quickly and the prices at this time of the year Excellent (with an AARP discount on top of that )..

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Helpful?
Thank deborah k
Daniela B, Guest Relations Manager at Hilton Garden Inn Palm Beach Gardens, responded to this review

Hello, Thank you very much for taking the time to comment about your stay with us! We are happy to hear that you enjoyed your stay and our service. We look forward to seeing you again soon! Sincerely, Daniela Balseca Guest Relations Manager

Southlake, Texas
Reviewed 12 October 2016 via mobile

This is my go to hotel when traveling for business in this area. This hotel "gets it" on many levels. Courteous and capable customer service was encountered from every associate. This is a reflection of management commitment to coaching and training up, and the commitment of the associates who work here. Cleanliness of the rooms, the TV networks I want...

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Helpful?
Thank DM M
Daniela B, Guest Relations Manager at Hilton Garden Inn Palm Beach Gardens, responded to this review

Hello, Thank you very much for taking the time to comment about your stay with us! We are delighted to hear that you continue to enjoy your stays and our service. I will make sure to forward your compliments to management and the rest of the team! Sincerely, Daniela Balseca Guest Relations Manager

Jupiter, Florida
Reviewed 10 October 2016

I stayed here during Hurricane Matthew and felt very safe and secure. The staff at this hotel are extremely well trained and made sure all their guests felt safe and comfortable. I am so fortunate that I was able to ride out the Hurricane in this hotel!

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Helpful?
Thank 218elleng
Daniela B, Guest Relations Manager at Hilton Garden Inn Palm Beach Gardens, responded to this review

Hello, Thank you very much for taking the time to comment about your recent stay with us! We are happy to hear that you enjoyed your stay and the quality of service we provided during Hurricane Matthew. We look forward to welcoming you again soon. Sincerely, Daniela Balseca Guest Relations Manager

Jupiter, Florida
Reviewed 10 October 2016

I cannot say enough good things about this Hotel. I recently stayed there with my 89 and 90 year old parents during a very stressful situation. MATTHEW!!! The Hotel is gorgeous. If it is not a 5 star it should be. The staff THE WHOLE staff was more than amazing.Treated all of us like royalty. They were all so polite...

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Helpful?
Thank ggc1126
Daniela B, Guest Relations Manager at Hilton Garden Inn Palm Beach Gardens, responded to this review

Hello, Thank you very much for taking the time to comment about your recent stay with us! We are delighted to hear that we were able to provide the best quality of service possible during Hurricane Matthew. I will make sure to pass on your kind words to our team. Thank you for choosing Hilton Garden Inn Palm Beach Gardens....

West Palm Beach, Florida
Reviewed 10 October 2016

At this Hilton Garden Inn Palm Beach Gardens you will find the most friendliest and cleanliness hotel around in this area. I definitely will recommend this hotel to all my friends and family. I will be back.

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Helpful?
Thank Sasithorn B
Daniela B, Guest Relations Manager at Hilton Garden Inn Palm Beach Gardens, responded to this review

Hello, Thank you very much for commenting about your recent experience with us! We are delighted to hear that you enjoyed your stay and service. We look forward to seeing you again on your next trip to Palm Beach Gardens. Sincerely, Daniela Balseca Guest Relations Manager

St Charles, Maryland
Reviewed 9 October 2016 via mobile

Very friendly & helpful front desk staff. Room was comfortable with adjustable mattress. Great location, convenient to restaurants & shopping. Onsite restaurant was decent, regular cook went on vacation then it was hit or miss with meal. Will stay again!

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Helpful?
Thank MsMayvee
Daniela B, Guest Relations Manager at Hilton Garden Inn Palm Beach Gardens, responded to this review

Hello, Thank you very much for taking the time to comment about your recent stay with us! We are glad to hear you enjoyed your stay and service. We appreciate your feedback about the restaurant items, I will certainly forward your information to our director of food and beverage. Sincerely, Daniela Balseca, Guest Relations Manager

Ohio
Reviewed 6 October 2016

This was my second stay at this hotel. The first in 2014 had a couple of bumps, but management contacted me after and left me with a good enough feeling that I was happy to go try again. Although they were completely full one night so I couldn't get my diamond upgrade to the nice view I had last time,...

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Helpful?
Thank alwweb
Daniela B, Guest Relations Manager at Hilton Garden Inn Palm Beach Gardens, responded to this review

Hello, Thank you very much for taking the time to comment about your recent stay with us! I am happy to have welcomed you back into a new and improved experience for the second time in Palm Beach Gardens. I will make sure to pass on your advise to our Front Office Manager regarding paper receipts at check out. We...

Sarasota, Florida
Reviewed 5 October 2016

The rooms are old carpeting old and stained. Dark old furniture. My sheets had holes. The place needs a total renovation. Janelle was lovely and very helpful Would not return. Location is excellent and the price would have been great if the room was nice. The pool and exercise room are small and outdated. Would not return

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Helpful?
1Thank 470jerib
Daniela B, Guest Relations Manager at Hilton Garden Inn Palm Beach Gardens, responded to this review

Hello, Thank you very much for taking the time to provide feedback regarding your recent stay with us. I am sorry to hear that your sleeping room did not meet your expectations. I will make sure to forward your concerns to the appropriate department heads. Should you need further assistance regarding this reservation, you may contact us directly at 561-694-5829....

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
The Hilton Garden Inn Palm Beach Gardens offers great access to Downtown at the Gardens and the Gardens Mall. Perfect for your trips to Palm Beach County. Offering complimentary high-speed internet, a microwave and refrigerator included in all rooms, 24 hour Precor fitness center, 24 hour business center, Great American Grill serving breakfast and dinner, a lobby bar and a heated pool. ... more   less 

Additional Information about Hilton Garden Inn Palm Beach Gardens

Address: 3505 Kyoto Gardens Dr, Palm Beach Gardens, FL 33410-2766
Region: United States > Florida > Palm Beach Gardens
Price Range: $154 - $374 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Palm Beach Gardens 3*
Number of rooms: 175
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Booking.com, Expedia, Travelocity, Odigeo, Hotels.com and Priceline so you can book your Hilton Garden Inn Palm Beach Gardens reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Palm Beach Gardens Hotel Palm Beach Gardens
Hotel Style:
#2 Romantic Hotel in Palm Beach Gardens
#3 Family Hotel in Palm Beach Gardens
#3 Business Hotel in Palm Beach Gardens
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Palm Beach Gardens staff and other travellers.
9 questions
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23 days ago
Bowling Green, Kentucky
23 days ago
Memphis, Tennessee
1 month ago

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Questions? Get answers from Hilton Garden Inn Palm Beach Gardens staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Booked the 6th floor, but the beds are so poor, I wouldn't stay here again.”
 of 5 bubbles CateT231, 23 Nov 2016 | Read review
“A little higher up overlooking the lake.”
 of 5 bubbles mariacL1778EV, 16 Oct 2016 | Read review
“NO BAD ROOMS The higher rooms have better views first floor close to lobby pool bar and lots of large televisions and great walking path”
 of 5 bubbles ggc1126, 9 Oct 2016 | Read review
“Get a room overlooking the lake if possible.”
  • Close to shopping on both sides
 of 5 bubbles alwweb, 5 Oct 2016 | Read review
“Rooms with lake, downtown and gardens views are very nice”
 of 5 bubbles T9200BTjoel, 5 Sep 2016 | Read review
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