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We were supposed to stay in a room on the 4th floor but there was damage caused by the July17th reviewer that needed to be repaired. Carmen was ready and when we arrived she had a 3rd floor room reserved for us.
When I contacted...More
Our stay was during the same time period of the previous review. The condo has excellent service, it's spotless as is the pool area and the grounds.
My husband and I witnessed the behavior of the couple and their children from the previous review. The...More
1 Thank Grammie7Ohio
Response from symphony453, Owner at Symphony Beach ClubResponded 27 July 2010
The guest that posted a negative review on July 17, took down her post. She did not realize there were other guests observing her rude and destructive ways.....
We came to this hotel last year and they had to switch rooms because the pull out couch fell apart with our children on it, hurting them, but excused it because they set us up with an ocean view for the same price. This year,...More
Response from symphony453, Owner at Symphony Beach ClubResponded 21 July 2010
We were shocked & appalled at this guest behavior. We found it necessary to charge their
C. C. for the damage done. All guest signed a form that states any damages that occur during the guest stay are the responsibility of the guest. If the...More
My family and I visited the Symphony Club for the first time and it definitely will not be our last. Frank and Carmen are wonderful host and made us feel right at home. We never thought we were renting a place for the week-end but...More
The Symphony Beach Club was wonderful! The building and grounds were kept spotless. the management team was caring and ultra-polite. The cleaning staff did an excellent job. It was really a nice, carefree and relaxing stay. The rooms were unique. There are no full-time beds....More