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Crowne Plaza Orlando Downtown

927 reviews
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Traveller (191)
Room & Suite (226)
Pool & Beach (40)
Overview
  • Excellent46%
  • Very good26%
  • Average16%
  • Poor8%
  • Terrible4%
Travellers talk about
“amway center”(48 reviews)
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Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3.5 Star Hotel
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Rooms
4 Mar.5 Mar.
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1 room, 2 adults, 0 children
Standard Room
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Reviews (927)Write a Review
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All reviewsamway centerbob carrcitrus bowlking suitewinter parkself parkingfree shuttlewalk in showerpool and hot tubshuttle servicefront desk staffclose to downtowngreat roomsthe hotel offerscoffee makervaletihg
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211 - 215 of 870 reviews
Reviewed 28 February 2017 via mobile

My daughter stayed at this hotel this past weekend with her college softball team. Late Sunday night she realized she left a sentimental necklace in her hotel room. I called and left a message with housekeeping. The next morning Hugh, the Director of Housekeeping returned...More

Thank Tracey L
Response from Roberto B, Front Office Manager at Crowne Plaza Orlando DowntownResponded 1 March 2017

Dear Guest, Thank you for taking the time to review your stay with us. I am very pleased to hear that our staff when out their way to help you to find your daughter necklace. If you are traveling to our area again soon, please...More

Reviewed 27 February 2017

This hotel was absolutely perfect. Great location and very nicely designed. The staff took great care of us and was extremely pleasant to deal with. We felt extremely comfortable and really enjoyed the suite.

Review collected in partnership with this hotel
Thank ray930
Response from Roberto B, Front Office Manager at Crowne Plaza Orlando DowntownResponded 1 March 2017

Dear Guest, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,

Reviewed 27 February 2017

We came to Orlando to attend an NBA game at the Amway Center. This hotel is very convenient and offers free shuttle to and from the game and other areas downtown. I found the room to be very clean and comfortable. I would stay here...More

Thank jakabo71
Response from Roberto B, Front Office Manager at Crowne Plaza Orlando DowntownResponded 1 March 2017

Dear guest, Thank you for your feedback. We understand and apologize for the inconvenience caused by the vending area. I appreciate the rest of your positive feedback about our hotel. I hope your next stay and just around the corner. Call us if there is...More

Reviewed 27 February 2017

Property was modern and very clean. Close enough to all major attractions without being stuck in all the craziness that is Idrive. Staff was excellent and always ready to help you when needed! I will be recommending this hotel to others

Thank Zac S
Response from Roberto B, Front Office Manager at Crowne Plaza Orlando DowntownResponded 1 March 2017

Thank you for giving us a perfect rating and for recommending our hotel to other travelers. We do take pride in catering to our guests' needs the best way we can. Looking forward to seeing you again soon. Sincerely,

Reviewed 26 February 2017

First I look when I arrived is how clean bathrooms are. Everything was very clean and bed and pillows super comfortable. Complimentary coffee in room was really good. Parking was not included and that was a charge not expected. But overall everything was good. Thanks

Review collected in partnership with this hotel
Thank frivera0327
Response from Roberto B, Front Office Manager at Crowne Plaza Orlando DowntownResponded 1 March 2017

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,

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About
Awards & Recognition
GreenLeaders Gold level
Certificate of Excellence
Amenities
Top amenities
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Pool
Room Service
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Shuttle Bus Service
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Pool
Bar/Lounge
Hot Tub
Outdoor pool
Details
Price range
USD 156 - USD 268 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Green Hotel in Orlando
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
USD 156 - USD 268 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Green Hotel in Orlando
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (191)
Room & Suite (226)
Pool & Beach (40)
Dining (24)
Amenities (31)
Business Centre & Event Rooms (16)
Questions & Answers
Ask a question
Shayna B
17 May 2017|
AnswerShow all 5 answers
Response from Crowne Plaza O | Property representative |
Good afternoon, unfortunately we do not have balcony that open, they are lock, LEGOLAND is about 1 hour and 15 min away from our property, Disney is about 20 min. We are located at Down town Orlando. Sincerely, Roberto B.
1
Vote
pghfangirl
16 July 2016|
AnswerShow all 6 answers
Response from Roberto B | Property representative |
We do not provide the service. Here is the phone number for Mears transportation 407-422-2222
0
Votes
Shivon K
16 June 2016|
AnswerShow all 6 answers
Response from Roberto B | Property representative |
Unfortunately, we are not pet friendly
0
Votes
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Room Tips
"My preference was a room on the east side looking over one of Orlando's many lakes. Was on both sides on..."
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"Upper floor if you can. Colonial Drive is under construction"
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"If you can't get a room away from the interstate highway, look for a different hotel."
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"Book a room with a sofa."
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