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Crowne Plaza Orlando Downtown

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#186 of 333 Hotels in Orlando
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Crowne Plaza Orlando Downtown
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652 Reviews from our TripAdvisor Community

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Showing 611: English reviews
Charleston, South Carolina
Reviewed 3 days ago NEW

Very convenient to camping world stadium. Could walk downtown and church street. Hotel was quiet, clean, and very comfortable. It is the staff that makes this place a 5+star. So friendly, so helpful. Fast valet, no lines anywhere. Roberto, Geraldo, front desk ladies and Madge, our housekeeper were great. Booking.com had messed up our reservation. Staff at CP saved us!...

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Helpful?
Thank Sharon K
Danielle R, Manager at Crowne Plaza Orlando Downtown, responded to this review

Thank you for leaving us this amazing 5 star review! On behalf of our entire staff, we truly appreciate all of your kind words and positive feedback. We definitely hope to see you again soon! Hotel Staff

Easley, South Carolina
Reviewed 3 days ago NEW

Overall very pleasant stay. Two suggestions for the rooms... towel bars or hooks need to be installed and the armoires do not have sufficient hanging space. The location is good but it is not an area that is very walkable. They solve this problem by offering a free shuttle to a three mile radius which was very useful. The staff...

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Helpful?
Thank 720mac
Danielle R, Manager at Crowne Plaza Orlando Downtown, responded to this review

Thank you so much for your 4 star rating! We truly appreciate all of your feedback, and your suggestions will be passed on to our management team for further review. We're glad you enjoyed your stay with us, and we look forward to seeing you in the near future! Hotel Staff

Orlando, Florida
Reviewed 2 weeks ago

It's always clean the rooms are in great shape the employee so are always a great help and service the room maids are doing a great job keep up the great work, the food is on point the location of it is marvelous I can do reach all places in a timely manner.. thanks

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Helpful?
Thank Anit S
Roberto B, Front Office Manager at Crowne Plaza Orlando Downtown, responded to this review

Dear Guest, I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you are traveling to our area again soon, do not hesitate to call us. Sincerely, Roberto B.

Sebastian
Reviewed 2 weeks ago

We were in town for a wedding and this was a points free night's stay. Headed north, or in I-4 terms, east, we got off at exit 83. May not have been the best way to get there but you could easily see the logo. Eventually we got there, although at ground level the signage is very poor. When we...

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Helpful?
Thank RichC32958
Roberto B, Front Office Manager at Crowne Plaza Orlando Downtown, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Roberto B.

A TripAdvisor Member
1 review
Reviewed 2 weeks ago

The front desk staff were very pleasant and professional. The room was clean and very comfortable. Enjoyed the food as well. They have an amazing chef! I would definitely stay there again. The staff in the bar and restaurant were very professional and attentive.

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Helpful?
Thank A TripAdvisor Member
Roberto B, Front Office Manager at Crowne Plaza Orlando Downtown, responded to this review

Dear Guest, Tank you for taking the time to review your stay with us. I am very pleased to hear that our staff made your stay pleasant. I hope your next stay and just around the corner. Call us if there is anything we can help with Sincerely,

Tampa Bay, United States
Reviewed 3 weeks ago

Hotel is in a great location. Easy to get on I-4 and SR 50. The hotel offers shuttle service to and from the restaurants in the area. Very convenient so you don't have to find parking or have to worry about driving back to the hotel after a night out. Great people at the Hotel also.

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Helpful?
Thank Pedro I
Danielle R, Manager at Crowne Plaza Orlando Downtown, responded to this review

Thanks so much for your 5 star rating! All of your positive feedback is amazing and we truly appreciate all of your kind words. Hotel Staff

Naples, Florida
Reviewed 3 weeks ago

The hotel staff is very attentive to the needs of the customer, the room are clean, well maintained.I had a wonderful stay and found nothing to complain about.Parking my car was a breeze and there was no fee for self parking.

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Helpful?
Thank eddyb467
Danielle R, Manager at Crowne Plaza Orlando Downtown, responded to this review

Thank you so much for your amazing 4 star review! Hotel Staff

Fleming Island, Florida
Reviewed 3 weeks ago

The hotel looked very nice from the outside. We were greeted promptly and friendly by the valet. The check in process was very efficient, the desk staff were friendly. The room was very nice and clean. The star of the room was the wonderful bed, very comfortable, has a great sleep. The shower had a good head and good pressure....

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Helpful?
Thank patriceyamato
Danielle R, Manager at Crowne Plaza Orlando Downtown, responded to this review

Thank you very much for your awesome 5 star review! We truly appreciate you taking the time to leave such positive comments about your stay here with us. We look forward to staying with us again in the future! Hotel Staff

New York
Reviewed 3 weeks ago

Loud housekeeping staff along the corridors from early morning into the afternoon. Even if you put a do not disturb sign they come into your room anyway. We were here as a large group and every person in our group complained about the same thing. Some rooms were not very clean upon our arrival as well. I will not return...

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Helpful?
Thank robynk753
Danielle R, Manager at Crowne Plaza Orlando Downtown, responded to this review

Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We hope you choose to stay with us again, so we can show you our true level of service. Hotel...

Dallas, Texas
Reviewed 4 weeks ago

Just about everything was fine with my stay. A couple of minor annoyances: The maid came in to clean my room when there was a 'do not disturb sign' on my door. The TV's attached to the treadmills and elliptical machines in the fitness center were terrible. It took ~10 seconds for the TV's to respond to changing the channel,...

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Helpful?
Thank stevef18
Danielle R, Manager at Crowne Plaza Orlando Downtown, responded to this review

Thank you for taking the time to leave such a detailed review of your stay with us. We appreciate the 4 stars, and are glad the majority of your stay went as planned. We do want to apologize about the problems you faced in our fitness center and they are being looked into. We thank you again for all of...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Bar/Lounge
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Room Service
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Experience the Crowne Plaza Orlando Downtown Hotel, the newest choice among downtown Orlando hotels. Located off I-4 in downtown Orlando, this address provides easy access to everything to see and do in Orlando. The urban, chic Crowne Plaza Orlando Downtown Hotel is walking distance to downtown s impressive entertainment venues such as Amway Center home of Orlando Magic, the Bob Carr Theatre for Performing Arts, 6 miles from Universal Studios, Sea World Orlando and 15 miles from Walt Disney World Theme Parks. The Crowne Plaza Orlando Downtown is 4 miles from Orlando Executive Airport (ORL), fabulous shopping, and a vast array of restaurants and nightclubs. We are only 13 miles from Orlando International Airport (MCO) and 10 miles to the Orange County Convention Center, Daytona 500 is only 48 miles away, and we are only blocks from the Citrus Bowl home of the Capital One Bowl, Champs Bowl, and the Florida Classic. Known as The Place to Meet, the Crowne Plaza Orlando Downtown Hotel is a premier venue for meetings and groups, and is located close to industry leaders such as Sun Trust, Wachovia, HD Supply, EA Sports, AMA, Orange County Courthouse, FAMU Law School, and Orlando Regional Medical Center. We are proud to be a Green Lodging hotel and our dedicated team of professionals looks forward to providing the ultimate in service. We are a 100% non-smoking hotel. ... more   less 

Additional Information about Crowne Plaza Orlando Downtown

Address: 304 W Colonial Dr, Orlando, FL 32801-1132
Region: United States > Florida > Central Florida > Orlando
Price Range: $152 - $387 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Orlando Downtown 3.5*
Number of rooms: 227
Reservation Options:
TripAdvisor is proud to partner with Booking.com, IHG, Hotels.com, Odigeo, Priceline and Travelocity so you can book your Crowne Plaza Orlando Downtown reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Crowne Plaza Orlando Downtown Hotel Orlando
Holiday Inn Orlando
Crowne Plaza Orlando Downtown Florida
Hotel Style:
#8 Green Hotel in Orlando
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Orlando Downtown staff and other travellers.
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Questions? Get answers from Crowne Plaza Orlando Downtown staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“the room are very clean, spacious”
 of 5 bubbles eddyb467, 18 Nov 2016 | Read review
“Parking was expensive. ”
 of 5 bubbles ncstatebob, 11 Nov 2016 | Read review
“As always, try to get a room on the upper floors”
 of 5 bubbles 983dond, 19 Oct 2016 | Read review
“ask for a quiet room away from the highway”
 of 5 bubbles OzTravels80, 20 Sep 2016 | Read review
“If noise is a problem ask for a room on the quiet side,if there is one.”
  • Looking towards downtown from the 14 the floor.
 of 5 bubbles gibfen, 13 Sep 2016 | Read review
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