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Crowne Plaza Orlando Downtown

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304 W Colonial Dr, Orlando, FL 32801-1132
COVID-19 update: See the added health and safety measures this property is taking.Read more
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USD 138
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Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
Payments made by partners impact the order of prices displayed. Room types may vary.
Traveller (256)
Room & Suite (249)
Pool & Beach (36)
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
What you can expect during your stay
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
Updated 20/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Crowne Plaza Orlando Downtown
Updated 20/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#114 of 383 hotels in Orlando
Location
Cleanliness
Service
Value
Travellers' Choice
GreenLeaders Gold level
Perfect for business or vacation travel, come experience the Crowne Plaza Orlando Downtown. Located in beautiful downtown Orlando the hotel provides easy access to all area businesses and entertainment venues. Catching a show or sporting event at the Amway Arena, Dr. Phillips Center for the Performing Arts or the Amway Center? Enjoy a meal at our Bite Bistro and Wine Bar and then take advantage of our free shuttle within 3 miles of the hotel. The hotel provides complimentary wifi, fitness center, pool and spa.
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Full view
Property amenities
Electric vehicle charging station
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Bowling offsite
Raquetball offsite
Kids stay free
Valet parking
Paid private parking on-site
Wifi
Hot bath
Pool / beach towels
Outdoor pool
Shallow end in pool
Fence around pool
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Happy hour
Kids' meals
Snack bar
Special diet menus
Wine / champagne
Vending machine
Tennis court offsite
Highchairs available
Free shuttle or taxi services
Shuttle bus service
Car hire
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business centre
Baggage storage
Concierge
Convenience store
Newspaper
Non-smoking hotel
Outdoor fireplace
Sun loungers / beach chairs
Sun umbrellas
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
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Room features
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Coffee / tea maker
Cable / satellite TV
Sofa bed
Walk-in shower
Room service
Safe
Telephone
Wardrobe / wardrobe
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Microwave
Refrigerator
Flatscreen TV
Radio
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Landmark view
Pool view
Non-smoking rooms
Suites
Family rooms
See more room details
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Modern
Languages Spoken
English, Spanish

Location

Full view
70Somewhat walkable
Grade: 70 out of 100
57Restaurantswithin 1 km
10Attractionswithin 1 km
1,106Reviews31Q+A100Room tips
Traveller rating
  • 505
  • 289
  • 170
  • 87
  • 55
Time of year
Traveller type
Language
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Popular mentions
Zarema wrote a review Mar 2021
Key West, Florida1 contribution1 helpful vote
I've stayed in hotel 3 days, front desk staff is incredible! Manager Roberto and Mr. Eric are so helpful! Thanks you so much for the hospitality! Hotel is very clean! I will definitely come back!!!! Great experience! Must stay!
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Date of stay: March 2021
Cleanliness
Service
1 Helpful vote
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K_D wrote a review Feb 2021
8 contributions3 helpful votes
We were driving in and saw it had 4 stars. Didn’t think anything of it and should’ve researched more. The valet was not wearing a mask and like others have commented they are not covid compliant. Many people walked around the lobby without masks, not to mention it seems like this is a trashy party hotel. It clearly doesn’t attract family friendly individuals as in the parking lot with my two young children there were a group of people cussing and dropping the f bombs in every sentence, one even pointing out to their friends that my kids were right there & the other saying they “don’t give a F”. Not the hotels fault but not an environment that is suitable for families. The inside of the hotel is old and musty. Dust on the head boards of our beds. The coffee maker looks disgustingly dirty and there is a cup ring mark on the floor in the bathroom that shows It hasn’t been cleaned well. I wouldn’t recommend staying here if you are an adult that likes sleep. As, around 3-4AM many drunk loud people were returning to the hotel and you could hear everything from the hallway. Also it’s right by the freeway... which is also a lot of loud cars trying to sound cool.
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Date of stay: February 2021Trip type: Travelled with family
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Response from Roberto Baez, Guest Services / Front Office at Crowne Plaza Orlando Downtown
Responded 9 Feb 2021
Dear tiredmOm2, Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. Sincerely,
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Schemyrda L wrote a review Jan 2021
1 contribution1 helpful vote
If I could put zero stars I would one of the best experiences turned into a nightmare!!! Everything was fine until I woke up with BUG BITES all over my body I ran downstairs showed the manager my bug bites he didn't even offer to change the sheets ..... I had to ask him what was going on are we changing the sheets, can I get another room are we comping my stay his only response was I can get you free breakfast....breakfast????? For waking up with bug bites all over my body!!??? I've now been put out of my room for almost an hour while the housekeeping director looks over my room I called corporate and nothing has been done thus far STAY AWAY I am also a women of color and I believe the staff here does not want to help me because they believe I cannot pay for this room it is very sad how I am being treatedI’m
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Date of stay: January 2021Trip type: Travelled solo
1 Helpful vote
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Response from Roberto Baez, Guest Services / Front Office at Crowne Plaza Orlando Downtown
Responded 19 Jan 2021
Dear Schemyrdal, Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. Just to let you know, we contacted our pest control company and they did not found any activity in the room of any kind of bugs. We hope you choose to stay with us again, so we can show you our true level of service. Sincerely,
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ArmyTraveller34 wrote a review Jan 2021
San Antonio, Texas61 contributions25 helpful votes
+1
We checked in to a decent room. I wasn’t expecting too much regarding room service and daily cleanings, however we were left with a half roll of toilet paper and had to visit the front desk to obtain more. There were also plenty of people walking around with no masks on, entering the elevator in droves and the hotel workers said nothing. Based on this alone, we won’t book here again. Low rates doesn’t always mean the hotel is compliant. Shame on you.
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Date of stay: November 2020Trip type: Travelled as a couple
1 Helpful vote
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Response from Roberto Baez, Guest Services / Front Office at Crowne Plaza Orlando Downtown
Responded 6 Jan 2021
Dear Armytraveller34, Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We hope you choose to stay with us again, so we can show you our true level of service. Sincerely,
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Adre wrote a review Nov 2020
Orlando, Florida2 contributions3 helpful votes
Nice hotel to stay is the third time i stay i love the place i love your team specially Maria Mojica best housekeeper very nice person always helping me every time i come. Awsome jobs very clean.i tell you the true i feel save here and thanks for keeps up save.
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Date of stay: November 2020Trip type: Travelled with family
1 Helpful vote
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Response from Roberto Baez, Guest Services / Front Office at Crowne Plaza Orlando Downtown
Responded 17 Nov 2020
Dear Mechanic40, I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area gain soon, don't hesitate to call us.
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Previous
PRICE RANGE
USD 111 - USD 222 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
crowne plaza orlando downtown hotel orlando, holiday inn orlando
LOCATION
United StatesFloridaCentral FloridaOrlando
NUMBER OF ROOMS
227
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Frequently Asked Questions about Crowne Plaza Orlando Downtown
Which popular attractions are close to Crowne Plaza Orlando Downtown?
Nearby attractions include The Orange County Regional History Center (1.1 km), Downtown Orlando (1.1 km), and Thornton Park (1.1 km).
What are some of the property amenities at Crowne Plaza Orlando Downtown?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Crowne Plaza Orlando Downtown?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Crowne Plaza Orlando Downtown?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Crowne Plaza Orlando Downtown?
Yes, paid private parking on-site, secured parking, and valet parking are available to guests.
What are some restaurants close to Crowne Plaza Orlando Downtown?
Conveniently located restaurants include Tin & Taco, Gringos Locos, and Ace Cafe Orlando.
Are there opportunities to exercise at Crowne Plaza Orlando Downtown?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Crowne Plaza Orlando Downtown offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Crowne Plaza Orlando Downtown?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Crowne Plaza Orlando Downtown?
Many travellers enjoy visiting City Hall (1.7 km) and Jack Kerouac House (1.6 km).
Does Crowne Plaza Orlando Downtown have any great views?
Yes, guests often enjoy the city view available here.