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Hilton Orlando Buena Vista Palace Disney Springs

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4,333 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Orlando Buena Vista Palace Disney Springs
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Showing 4,105: English reviews
Oslo
Reviewed 17 April 2013

I spent four days and three nights with my family of four at the Buena Vista Palace Hotel & Spa for spring break. We were all very excited to go to Orlando, to visit the theme parks and to stay at a hotel so close to Downtown Disney and the Disney theme parks. Appearance-wise the hotel is impressive. A grand...

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5Thank Berit L
Washington DC, District of Columbia
Reviewed 16 April 2013

I booked this hotel through Expedia and when I arrived I was told the room I had booked was no longer available. They said the rooms were on a first come first serve basis, which was news to me since this was not indicated anymore when I booked the room. The front desk staff was not very accommodating. I was...

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3Thank LinC15
OrlandoInterested, Manager at Hilton Orlando Buena Vista Palace Disney Springs, responded to this review

Dear Reviewer; I want to apologize for your stay with us. I will be reviewing your issues with my management staff on your guest room, and our customer service. I do want you to know that we typically receive compliments on our staff. We do have a resort fee which includes a number of items that many area hotels charge...

Telaviv
Reviewed 15 April 2013

This is one of those great internet resorts where you get to the check in - to find out that the deal that you signed up for was all a big lie. My advice is to have a strong cup of coffee and have everything in writing before you check in, because no matter what arrangement you make, they are...

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2Thank savvy11
OrlandoInterested, Manager at Hilton Orlando Buena Vista Palace Disney Springs, responded to this review

Dear Reviewer; I want to apologize to you on your stay. I have reached out to you to review your stay with us and hope that we can assist you with some of your issues. I am glad to see that you enjoyed the breakfast and the pool. Regards; Cindy Staley Resort Manager

Florida
Reviewed 15 April 2013

This resort has more of a condo feel than a hotel. The property itself is beautiful, and they have some nice amenities like an arcade, two pools, free bus transportation to Disney and a character breakfast. However, it is very spread out. Parking is extremely far away, and then it's a long hike to the room (at least ours, which...

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1Thank hopesicle
Walpole, Massachusetts
Reviewed 14 April 2013

We Were doing a long weekend trip to go to Disney, so we chose this hotel. The location was great, but the rooms were pretty good. Very nice employees. The mattress was memory foam so that was comfortable to sleep on. The rooms were a little dirty. It is very handy to Downtown Disney. They need to work on the...

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1Thank Gizmo524
Florida
Reviewed 14 April 2013

From the moment you walk into the Buena Vista Palace you realize that this was once a grand hotel. Unfortunately, time has taken its toll on this once former beauty. The halls are scarred from the years of collisions with housekeeping carts. The carpets are stained, pulling at the edges and bunching up. Windows in the halls were covered with...

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Thank robh693
Florida
Reviewed 14 April 2013

Great staff! Absolutely everyone from meeting rooms and banquets to housekeeping went out of their way to be pleasant and helpful. Our room was a king suite which has a separate bedroom and bath from the small living area and half bath. The room has a fold out couch in the living area and a day bed in the bedroom...

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Thank famtravelers
Hatfield Peverel, United Kingdom
Reviewed 13 April 2013

Well situated close to Downtown Disney, a short walk across the road. Bus transfers to Disney parks - never precise with times but free and convenient. The pool was a tad cold in March, but a good facility. The room was well equip with a small fridge. Seating was not ideal for us. Bar restaurant was good as was Avu-Avu...

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Thank Stella S
Jacksonville, Florida
Reviewed 13 April 2013

The 1st room we were checked into had dirty sheets. We were given a 2nd room but it made us more aware that the cleanliness of this hotel has really gone bad in the last year. We stayed here in May of 2011 & 2012. We returned because we thought it offered good location & it was clean. Not any...

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2Thank k c
Mont-Tremblant, Quebec, Canada
Reviewed 13 April 2013

We are Disney lovers and have been staying on sight for years. We usually stay at the beach resort(which we love) which is an Epcot resort. Because of an injury we have not been back to Disney for two years. We are not able to enjoy the parks at this time so we had the next best thing. We went...

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Thank Lorraine S
OrlandoInterested, Manager at Hilton Orlando Buena Vista Palace Disney Springs, responded to this review

Dear Reviewer; Thank you for your kind reviews. I am glad to see you were able to come back and visit after two years. We do have a great location directly across from Downtown Disney. It is best to cross at the cross walk for safety reasons, but the good news is that as an alternative we do run buses...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Free Parking
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
Official Description (provided by the hotel)
Experience an Orlando resort getaway that ascends above the rest. Soaring 27 stories above the world's favorite destination, Buena Vista Palace is a beautiful resort in the Walt Disney World® Resort just a short walk from Disney Springs™. Guests can enjoy complimentary transportation to Disney Theme Parks and the Disney Springs™ area. Feel the magic the moment you arrive. For work or play, delight in our exclusive amenities, stunning accommodations, and alluring setting. Plus, we're just 25 minutes from downtown Orlando and the Orlando International Airport (MCO). ... more   less 

Additional Information about Hilton Orlando Buena Vista Palace Disney Springs

Address: 1900 E. Buena Vista Drive, Orlando, FL 32830-8432
Region: United States > Florida > Central Florida > Orlando
Price Range: $173 - $411 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Orlando Buena Vista Palace Disney Springs 4*
Number of rooms: 1014
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Booking.com, Expedia, Hotels.com, Orbitz, Cancelon, Priceline, Odigeo and Jetsetter so you can book your Hilton Orlando Buena Vista Palace Disney Springs reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Buena Vista Palace Hotel And Spa
Buena Vista Palace Orlando
Lake Buena Vista Palace
Buena Vista Palace Hotel & Spa
Hilton Orlando Buena Vista Palace Disney Springs Florida
Hotel Style:
#32 Spa Hotel in Orlando
#49 Top resorts Hotel in Orlando
#51 Luxury Hotel in Orlando
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Orlando Buena Vista Palace Disney Springs staff and other travellers.
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Questions? Get answers from Hilton Orlando Buena Vista Palace Disney Springs staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Select a room with a view of the fireworks.”
 of 5 bubbles NCNJMd, 8 Dec 2016 | Read review
“The pool can be noisy when the hotel is full - try to book rooms on higher floors away from the pool area”
 of 5 bubbles rolandpp, 1 Dec 2016 | Read review
“Fireworks room.”
 of 5 bubbles 11grahamg, 1 Dec 2016 | Read review
“Main tower room corridors could be a little noisy due to the lobby bar”
 of 5 bubbles 395yazmina, 28 Nov 2016 | Read review
“Rooms with lake view lovely and quiet after a hard day at the oarks”
 of 5 bubbles tiggy2009, 20 Nov 2016 | Read review
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