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09/07/2017 10/07/2017
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    Hilton Orlando Buena Vista Palace Disney Springs

    1900 E. Buena Vista Drive, Orlando, FL 32830-8432
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    Best prices for your stay
    09/07/2017 10/07/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          USD 194*
          USD 183*
          Great Deal
          USD 194*
          USD 188*
          Traveller (1334)
          Room & Suite (460)
          Pool & Beach (80)
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          Overview
          • Excellent34%
          • Very good29%
          • Average18%
          • Poor10%
          • Terrible9%
          Travellers talk about
          “disney springs” (454 reviews)
          “island suite” (56 reviews)
          “main tower” (76 reviews)
          Free Internet
          Free Parking
          Air Conditioning
          Pool
          Non-Smoking Hotel
          Restaurant
          Room Service
          Suites
          Bar/Lounge
          Fitness centre
          Concierge
          Wheelchair Access
          Business Centre
          Dry Cleaning
          Lazy River
          Shuttle Bus Service
          Private Balcony
          4.0 Star Hotel
          All hotel details
          Offers from Hilton Orlando Buena Vista Palace Disney Springs
          Special Offer: Double Points, Every Stay
          Hotel deals
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          Rooms
          9 Jul10 Jul
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          1 room, 2 adults, 0 children
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          Write a Review
          Reviews (4,805)
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          There are newer reviews for Hilton Orlando Buena Vista Palace Disney Springs See the most recent reviews

          2,041 - 2,045 of 4,805 reviews

          Reviewed 28 April 2014

          Our family (wife, 5 yr, 17 month old) just spent April 19 to 23 at the Buena Vista Palace Hotel. I was slightly nervous due to a lot of negative reviews from fellow travelers on Trip Advisor. Our experience was great. The room (resort view)...More

          5  Thank Troy L
          Response from Garth C, Guest Relations Manager at Hilton Orlando Buena Vista Palace Disney SpringsResponded 29 April 2014

          Troy: Thank you for such an amazing review of the Buena Vista Palace Hotel & Spa! With over a thousand rooms at our resort, it takes a lot of work to bring everything together for our guests to have a pleasant and relaxing stay. It's...More

          Reviewed 26 April 2014

          The room we were in had an overwhelming smell of mildew which I think came from the air con and as a result we had to turn it off (a modest improvement but still very smelly). The room was OK otherwise, except we couldn't use...More

          2  Thank L U
          Response from Garth C, Guest Relations Manager at Hilton Orlando Buena Vista Palace Disney SpringsResponded 7 May 2014

          Dear "LU": I'm sorry you weren't completely satisfied with your room. Yes, we have had a challenge with some of our rooms smelling musty--mostly due to the air conditioning being shut down which is purposely left on to circulate and dry out the air. We...More

          Reviewed 25 April 2014

          Please I beg of you to listen. I realize this hotel seems to get lots of good reviews... But after spending last night there, my view on the world has changed. This is the most disgusting and unclean hotel rooms I have EVER stayed in...More

          11  Thank MattBetts
          Response from Garth C, Guest Relations Manager at Hilton Orlando Buena Vista Palace Disney SpringsResponded 29 April 2014

          Dear Reviewer: I'm not sure of your motivation for submitting the review you wrote but I am finding it very difficult to put much credence in such feedback. First of all, the bridge to which you referred is far from "falling down". It's constructed of...More

          Reviewed 25 April 2014 via mobile

          If this hotel is a Disney resort, then rethink the Disney brand. We checked in to a room that was too close to the elevators and could hear every screaming child that was waiting for it. The room was mildewed, and no other rooms were...More

          6  Thank barbedlemur5988
          Response from Garth C, Guest Relations Manager at Hilton Orlando Buena Vista Palace Disney SpringsResponded 27 April 2014

          Dear Reviewer: I'm sorry you didn't enjoy your stay and disappointed that you weren't aware that the hotel has staff available 24 hours a day to take care of any issues our guests have. Granted, we don't like guests to have to deal with the...More

          Reviewed 25 April 2014

          Since my conference ran into my son's elementary school spring break, we decided to combine the two trips. I arrived first, spending three days at a conference then my wife and son joined me for another six days, for fun. Aside from the conference schedule,...More

          1  Thank mcwriterman
          Response from Garth C, Guest Relations Manager at Hilton Orlando Buena Vista Palace Disney SpringsResponded 29 April 2014

          Dear "mcwriterman": Thank you for such a comprehensive review of our hotel. I try to mention one or two of our amenities in my reviews but you took care of that for me! I noticed in your profile that you are a Senior Reviewer on...More

          Windsor Palms Resort
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          About
          Amenities
          • Top amenities
          • Pool
          • Restaurant
          • Fitness Centre with Gym / Workout Room
          • Room Service
          • Free Parking
          • Bar/Lounge
          • Free Internet
          • Hotel Amenities
          • Business Centre with Internet Access
          • Room Service
          • Shuttle Bus Service
          • Free Parking
          • Dry Cleaning
          • Meeting Rooms
          • Laundry Service
          • Concierge
          • Banquet Room
          • Multilingual Staff
          • Conference Facilities
          • Room amenities
          • Air Conditioning
          • Refrigerator in room
          • Things to do
          • Pool
          • Restaurant
          • Fitness Centre with Gym / Workout Room
          • Bar/Lounge
          • Hot Tub
          Details
          • Price range
          • USD 126 - USD 302 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Hotel Style
          • #48 Top resorts Hotel in Orlando
          • #55 Luxury Hotel in Orlando
          • Room types
          • Suites ,
          • Family Rooms ,
          • Accessible rooms ,
          • Non-Smoking Rooms
          • Number of rooms
          • 1014
          • Reservation Options
          • TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Hilton Hotels Direct, Prestigia, Hotwire, Travelocity, HotelPower, TripOnline SA, Evoline ltd, Priceline, Cheap Tickets, Cancelon, getaroom.com, HotelQuickly and HRS so you can book your Hilton Orlando Buena Vista Palace Disney Springs reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • United States >
          • Florida >
          • Central Florida >
          • Orlando
          • Also Known As
          • Buena Vista Palace Hotel And Spa ,
          • Buena Vista Palace Orlando ,
          • Lake Buena Vista Palace ,
          • Buena Vista Palace Hotel & Spa ,
          • Hilton Orlando Buena Vista Palace Disney Springs Florida
          Add Photo Photos
          Traveller (1334)
          Room & Suite (460)
          Pool & Beach (80)
          Dining (44)
          Hotel & Grounds (819)
          Bathroom (99)
          Business Centre & Event Rooms (8)
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          Questions & AnswersAsk a question
          Patrick Y
          We have an upcoming stay planned here at this hotel & I was wondering for any of those that were disappointed with their stay did the hotel reach out to you in anyway or while you were there at the hotel do they try to rectify the problems? I've noticed responses to the positive reviews, but not the negative ones. I am worried that this hotel was possibly not a good choice as the reviews seemed to be either those enjoyed or they did not. Cleanliness is one of biggest concerns & also noise. I realize that things will not be perfect & most hotels if you voice concern will make the effort to make your stay right - I am just hoping this is true with Hilton. Thanks in advance for any responses.
          22 June 2017|
          Answer Show all 3 answers
          Response from reilloc | Reviewed this property |
          Hi, we stayed in the tower in a firework room and I ahev to say it was spotless, I think the lower building suites are much older so spoil yourself and bump up, its not that much more.
          1
          Vote
          Hannah A
          Is there a charge to rent a cabana by the pool or is it first come first serve?
          22 June 2017|
          Answer Show all 2 answers
          Response from Alexander R | Reviewed this property |
          Cabanas are rented, not sure of the price but they are not free.
          1
          Vote
          Gita T
          I was curious if anyone had any feedback on how well the shuttles ran back from the Disney Parks? We are debating between staying here and a Disney hotel which may have more secure/consistent shuttle rides! Thank you.
          22 June 2017|
          Answer Show all 9 answers
          Response from Nancy E | Reviewed this property |
          The shuttles were fine the two times we took them however you can walk about 8 minutes to Disney Springs and use the Disney shuttles from there.
          1
          Vote
          Room Tips
          "Go somewhere else"
          Read review
          "Do not get a room that adjoins unless you need it--very thin doors. Rooms near the elevator in the tower are..."
          Read review
          "go elsewhere"
          Read review
          "I would avoid this hotel, but if you stay there, do not get a room over the lobby bar because you will hear..."
          Read review
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