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07/05/2017 08/05/2017
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    Hilton Orlando Buena Vista Palace Disney Springs

    1900 E. Buena Vista Drive, Orlando, FL 32830-8432
    Hotel website
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    May 7
    May 8
    1 room, 2 adults, 0 children
    SAVE USD 55
    USD 360*
    USD 305*
    USD 308*
    USD 308*
    Traveller (1274)
    Room & Suite (462)
    Pool & Beach (100)
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    Overview

    • Excellent31%
    • Very good29%
    • Average18%
    • Poor10%
    • Terrible9%
    Travellers talk about
    “disney springs” (392 reviews)
    “island suite” (54 reviews)
    Free Parking
    Pool
    Restaurant
    Room Service
    Bar/Lounge
    Fitness centre
    Spa
    Free Internet
    4 Star Hotel
    All hotel details
    Offers from Hilton Orlando Buena Vista Palace Disney Springs
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    Windsor Palms Resort
    301 reviews
    #7 of 59 Speciality lodging in Kissimmee
     
    Terra Verde Resort Kissimmee Florida
    423 reviews
    #11 of 59 Speciality lodging in Kissimmee
     
    Regal Palms Resort & Spa
    2,065 reviews
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    Baymont Inn and Suites Kissimmee
    1,031 reviews
    #98 of 152 hotels in Kissimmee
     
    Rooms
    7 May8 May
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    1 room, 2 adults, 0 children
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    Traveller rating
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    Reviewed 9 February 2014

    I was able to experience two rooms over the course of a week. When I arrived (pretty late) they did not have any Kings - only double queens. I was able to be moved to a King the next day however. From the beginning, and...More

    Helpful?
    Response from Garth C, Guest Relations Manager at Hilton Orlando Buena Vista Palace Disney Springs

    Dear Reviewer: Thank you for your very positive comments on our staff. I will be sure to share your feedback with our managers so they can relay your message to their crews. Regarding the internet: I sincerely apologize for your frustration. I know from my...More

    Reviewed 7 February 2014

    During my last stay here I stayed in the resort building which is the smaller building on the other side of the pool. I have stayed at this hotel 5 times. On check in when I got to my room there was a constriction worker...More

    Helpful?3  
    Response from Garth C, Guest Relations Manager at Hilton Orlando Buena Vista Palace Disney Springs

    Dear Reviewer: Something ugly happened here during your stay--something every hotel manager dreads: Software Failure! Fortunately, software failures are rare--in fact, this was our first ever system wide failure. Our entire hotel computerized service system was rendered inoperative for 3 days. Not knowing in advance...More

    Reviewed 6 February 2014

    I have had the pleasure of staying at this hotel 3 times in ONE year. It's simply that great! You can not beat the prices of this place and the luxury you feel when you walk in the hotel at a slightly smaller scale then...More

    Helpful?2  
    Response from Garth C, Guest Relations Manager at Hilton Orlando Buena Vista Palace Disney Springs

    Michael: Thank you for your awesome review! We certainly appreciate you taking the time to write a review on TripAdvisor. We look forward to your next visit !! Sincerely, Garth

    Reviewed 5 February 2014 via mobile

    I want to start off by saying that I wish I did not read the bad reviews about this place before coming here because we had a great time! We booked the hotel via Priceline using the name your own price option. I then read...More

    Helpful?1  
    Response from Garth C, Guest Relations Manager at Hilton Orlando Buena Vista Palace Disney Springs

    Dear Kimberly: Wow! I'm so glad you had such an enjoyable time during your stay at the Palace! We do work hard to make your stay as comfortable and as stress-free as possible. If you didn't get a chance to catch our character breakfast on...More

    Reviewed 3 February 2014

    The hotel is in a great location for walking access to downtown Disney. But multiple little problems occurred during my weeks stay. The temperature was in the 40s at night, and the heat in the hotel room did not work. I asked them to fix...More

    Helpful?3  
    Response from Garth C, Guest Relations Manager at Hilton Orlando Buena Vista Palace Disney Springs

    Dear Reviewer: We appreciate your feedback on our hotel and apologize for the problems you encountered during your stay. We had an unexpected and major software failure which left our computerized systems down for a couple days. Our IT staff worked around the clock to...More

    Windsor Palms Resort
    301 reviews
    #7 of 59 Speciality lodging in Kissimmee
     
    Terra Verde Resort Kissimmee Florida
    423 reviews
    #11 of 59 Speciality lodging in Kissimmee
     
    Regal Palms Resort & Spa
    2,065 reviews
    #2 of 13 Speciality lodging in Davenport
     
    Baymont Inn and Suites Kissimmee
    1,031 reviews
    #98 of 152 hotels in Kissimmee
     
    About
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Free Parking
    • Bar/Lounge
    • Spa
    • Free Internet
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Shuttle Bus Service
    • Free Parking
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Hot Tub
    Details
    • Price range
    • USD 161 - USD 386 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #32 Spa Hotel in Orlando
    • #47 Top resorts Hotel in Orlando
    • #54 Luxury Hotel in Orlando
    Photos
    Traveller (1274)
    Room & Suite (462)
    Pool & Beach (100)
    Dining (87)
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    Questions & AnswersAsk a question
    lindae734
    We travel in July, we are not using car hire..how would we get to Universal from the hotel?
    18 April 2017|
    Answer Show all 4 answers
    Response from LizD99 | Reviewed this property |
    I believe that your only options are to get a taxi or uber. The hotel doesn't provide a shuttle to Universal Studios. You could check with Mears Transportation, which does a lot of shuttles and taxis in the area.
    1
    Vote
    lindae734
    Do the sofa beds pull out to make a bed for a 13 year old? Travelling in July.
    18 April 2017|
    Answer Show all 3 answers
    Response from TheRealMsCindyO | Reviewed this property |
    Yes it does but I believe they only came with the rooms with single beds.
    1
    Vote
    ErinSOC
    Does anyone know when the island suites are going to be renovated?
    8 April 2017|
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    Room Tips
    "Make sure your room doesn't connect! Stay away from the 8th floor! Firework room was a joke!"
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    "My God....stay away from rooms near the elevators."
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    "Spring View is all you need."
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    "Love the views of the nightly fireworks!"
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