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Nice vibe, good facilities and is in good condition in the communal areas but rooms are a little tired.
Perfect location to Disney springs just a 5 minute walk for evening meals or cocktails by the lagoon. Parking a little bit of a pain, sometimes...More
Value for price
Close proximity to Disney Springs
Cleanliness and comfortable rooms with amenities
Time went by too fast
Seriously - we didn't have any issues or concerns.
My second stay and my children's first at this...More
1 Thank Jamie C
Response from Kendall M, Guest Relations Manager at Hilton Orlando Buena Vista Palace Disney SpringsResponded 1 week ago
Thank you for becoming such a loyal guest of Hilton Orlando Buena Vista Palace! We appreciate your feedback and are thrilled to hear you enjoyed your most recent stay with us! We are very glad to hear you were able to enjoy the Disney...More
The hotel amenities were great, costumer service was excellent everyone answered all our needs. Food was great and the rooms were very nice and clean. Planning of the event with the sales department was very stress free the accommodated us every step of the way,...More
Normally we stay on Disney Property but this is a great alternative! Hotel was clean, pool area was wonderful. The biggest downside was the transportation to the parks. They advertise 30 minutes for the shuttles but realistically it's more like an hour. The breakfast at...More
The hotel is ok. A little run down
They updated the lobby but that is it. They don't let you earn Hilton points if you chose the package from Costco. The bus shuttle service is horrible. They "claim" it is every 30 minutes they leave...More
1 Thank Dominic S
Response from James G, General Manager at Hilton Orlando Buena Vista Palace Disney SpringsResponded yesterday
Dear Dominic S
Thank you for taking the time to provide us with feedback. We pride ourselves on delivering a memorable experience to each of our guests, and I am disappointed to learn that we unfortunately fell short of our goal during your recent stay....More