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I am not a complainer, and I much prefer writing rave reviews. However, I contacted the hotel prior to writing this. Their response was they'll have an exterminator see if there is evidence of cockroaches in Room 279. Apparently I should have saved the carcass...More
Thank Sarah N
Response from Tina M, Guest Relations Manager at Clarion Inn & Suites At International DriveResponded 16 March 2018
I am very sorry to hear that you experienced such an unusual circumstance and inconvenience during your most recent stay with us. We would like you to know that guest satisfaction is of extreme importance to us and your feedback has been forwarded to management....More
I've been staying at this hotel for over 8 years (2 times per year) as we have to attend trade shows at the Convention Center.
We have seen the place deteriorate significantly over the past couple of years, but the last visit was just too...More
Response from RosenHotels, Social Media at Clarion Inn & Suites At International DriveResponded 13 February 2018
Thank you for your review.
We are so sorry to see that this is the experience you had at this property. This hotel is just recently under new management and they are already taking steps to fixing issues like the ones you mentioned. Thank...More
We spent two night's there recently and found it to be comfortable, quiet and secure. This hotel is a business property, not a resort style vacation spot. It's location , at the south end of I Drive would not be convenient if you don't have...More
Thank Rick T
Response from RosenHotels, other at Clarion Inn & Suites At International DriveResponded 2 February 2018
Thank you for your feedback.
We're glad to see that you were comfortable during your recent visit to Orlando. We hope that you'll join us again in the future and let us know if you have any questions.
Clarion Inn Hawaiian Court Orlando
room smelled spent 25 dollars.to try to do away with odor in room. Advertised as having a microwave. Microwave was a shared one at other end of hallway. As a handicapped person, made it imposdible to use, and was dirty....More
Thank Florine J
Response from RosenHotels, other at Clarion Inn & Suites At International DriveResponded 25 January 2018
Thank you for your feedback. We apologize that your experience with us was anything less than satisfactory. We work hard to ensure all guest are pleased with their stay in our hotels.
I have reached out to you in a personal message via...More
Stayed at location to exhibit at a convention. It is walking distance to the convention center. By the time we booked to exhibit, many of the hotels were booked, except the high end ones.
The room was clean, but the air conditioning was not great....More
Thank Cheryl K
Response from RosenHotels, Social Media Concierge at Clarion Inn & Suites At International DriveResponded 19 January 2018
Thank you for letting us know about this.
We apologize sincerely for this experience. Thankfully, we are coming under new management and guests can expect a lot of changes to both the property and practices. We'll let the management team know about your...More