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Quality Suites Universal South

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553 Reviews from our TripAdvisor Community

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Showing 387: English reviews
Reviewed 23 September 2016

The beds are great, slept like a baby. It has its details, but when you are in vacation you're supposed to be outside of the hotel most of the time so its good. The breakfast is also fine, nothing great like a normal breakfast, but it has great location.

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Thank Dianne V
Stephens City, Virginia
Reviewed 13 September 2016 via mobile

Pictures look nice on Internet however it's apparent who ever is in charge of maintaining this property is finding unskilled and cheap labor. Paint was smeared on sprinkler head, smoke alarm, and bathroom holders. Tile floor was cracked and messy. Exposed electrical outlet in table lamp was a safety concern.

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Thank rittebr
Leeds, United Kingdom
Reviewed 5 September 2016

We (family of 5) stayed here for 1 night after visiting Magic Kingdom. The lady at reception on check in was not very attentive or helpful. The room was satisfactory with 2 double beds and a sofa bed. The room felt rather damp. The bathroom was adequate although there was no ventilation (no extractor fan). The breakfast area was basic...

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Thank Khan1426
Irving, Texas
Reviewed 2 September 2016

This was a family vacation to Universal to see Harry Potter, this was a bucket List thing! We knew going into this that we were not going to be staying at a 5 star hotel or that we were staying at Buckingham Palace! But I will say that for the Price and the amenities, we had a nice time and...

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Thank sbannister753
Reviewed 24 August 2016

Myself and 2 other friends stayed here for 7 nights (25yo) we thought it was great. we got a room with 2 double beds and a sofa bed. the sofa bed is situated behind a half partition wall so you can use it as a living space but we used it as an extra bed, so the 3 of us...

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Thank Daryl H
Dallas, Texas, United States
Reviewed 19 July 2016

We stayed there 5 nights. Two of the nights there was music blasting at the pool. It was so loud even the window air conditioner unit on high didn't drown it out. The first night we thought it was obnoxious guests. But the second night we called and complained at 2 am. We had to call back at 3 am...

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Thank Mark C
east kilbride
Reviewed 2 July 2016 via mobile

We're currently half way through our holiday here and I can honestly say this is a fantastic hotel The staff are really friendly and the rooms are clean towels an sheets have been changed every day Breakfast is a bit of a free for all I would definitely stay here again

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2Thank daviem1975
Cleveland, Ohio
Reviewed 30 June 2016 via mobile

we needed a "bed for the night." this place is worn but it was clean enough. we would not stay here for an entire vacation, but it was ok for one night. the free breakfast was nothing special, but you did have to watch your waffles. there was some stolen off of the irons the morning we were there.

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1Thank site-c-r1
Reviewed 24 June 2016 via mobile

Upon our arrival we experienced a problem with the Expedia reservation so we had to wait until Expedia and the Hotel resolved them but in our long wait the hotel staff showed zero interest in our well being. They were slow and inconsiderate. No respect for our time. When everything was resolved and the attendee gave us our room key....

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Thank Dyann G
Reviewed 24 June 2016 via mobile

They have the worst customer service. They don't have empathy with the customers. The night shift front desk staff are the worst especially Alfredo. The building looks old and the room smells like humidity. Also the parking lot area and the hallways are unsafe in the nights.

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Thank DJanetvelez

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Free Breakfast
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Free Breakfast
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Whether traveling for business or pleasure, make the Quality Suites Universal your home away from home whe visiting Orlando. Our great location, affordable rates and top-notch service are the winning combination you are looking for. ... more   less 

Additional Information about Quality Suites Universal South

Address: 9350 Turkey Lake Rd, Orlando, FL 32819-7319
Region: United States > Florida > Central Florida > Orlando
Price Range: $95 - $215 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Suites Universal South 2.5*
Number of rooms: 214
Reservation Options:
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Also Known As:
Quality Suites Universal South Hotel Orlando
Comfort Suites Orlando
Orlando Comfort Suites
Comfort Suite Orlando
Quality Suites Universal South Orlando, Florida
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Questions & Answers

Here's what travellers have asked, with answers from Quality Suites Universal South staff and other travellers.
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Questions? Get answers from Quality Suites Universal South staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose poolside, unless you like to have a big road outside your window!”
 of 5 bubbles CharlotteOlsson, 7 Nov 2016 | Read review
“You can't get a good room here.”
 of 5 bubbles D2794EZthomash, 14 Oct 2016 | Read review
“use uber for parks.”
 of 5 bubbles 639diannev, 22 Sep 2016 | Read review
“Stay elsewhere”
 of 5 bubbles markc561, 19 Jul 2016 | Read review
“Not worth any perceived savings. Just stay away!”
 of 5 bubbles Laura160, 9 May 2016 | Read review
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