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Walt Disney World Swan and Dolphin

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4,685 Reviews from our TripAdvisor Community

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There are newer reviews for Walt Disney World Swan and Dolphin
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Showing 4,281: English reviews
Pasadena, California
Reviewed 2 October 2014

This was our second time staying at the Dolphin hotel. From the moment we checked in to the moment we left, every single staff member was pleasant and accommodating. This hotel has been around for a long time, but they have done a fantastic job of keeping it updated and spotless. The grounds are well manicured. We like staying here...

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Helpful?
Thank Cinemaniac1
WDWSDExecutiveOffice, Guest Relations Manager at Walt Disney World Swan and Dolphin, responded to this review

Thank you so much for your outstanding review. We are so happy that once-again you enjoyed your stay! You are correct, our iconic resort is quite large, offering plenty of spaces to relax and enjoy, as well as convenient transportation options both around Walt Disney World property and the greater Orlando area. We look forward to your next visit!

Reviewed 2 October 2014 via mobile

This is not our first time at the hotel, just the first review. For the price vs location it's by far your best bet. Keep in mind upon check in you will get nickel and dimmed. From the resort fee to the parking. Once your aware it won't hurt so bad. Like all hotels on property buses run to all...

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Helpful?
1Thank Angeladohair
WDWSDExecutiveOffice, Guest Relations Manager at Walt Disney World Swan and Dolphin, responded to this review

Thank you so much for your kind review. We are so happy that overall you enjoyed your stay! You are correct, our iconic resort is quite large, offering plenty of spaces to relax and enjoy, as well as convenient transportation options both around Walt Disney World property and the greater Orlando area. We hope to welcome you back soon!

Orlando, Florida
Reviewed 2 October 2014

We had a great time at the Swan last weekend. It really is a lovely resort and so much fun to explore & enjoy. Pros: location to EPCOT, Hollywood Studios & Boardwalk; light, bright refurbished room; pools are amazing; amenities by the pool are a blast including corn hole, bball, ping pong; biggest playground of any Disney resort we've visited;...

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Helpful?
1Thank RileysMom08
WDWSDExecutiveOffice, Guest Relations Manager at Walt Disney World Swan and Dolphin, responded to this review

Thank you for your great review! As the only Starwood Resort on Walt Disney World property we are proud to offer many Starwood amenities and special Disney benefits. And, as you experienced, our location is fantastic! We look forward to your next visit!

Clinton Township, Mi
Reviewed 1 October 2014

Have been to Disney many times and riding by the Dolphin and Swan resort always looked impressive from the street. Had the chance to stay there the past weekend for two nights. Overall stay was fine but check in is not what I expected after a long day in the heat and crowds of the parks. Family had two rooms...

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Helpful?
Thank Tom2020
WDWSDExecutiveOffice, Guest Relations Manager at Walt Disney World Swan and Dolphin, responded to this review

First, thank you for taking the time to review your recent stay with us. Please accept our apologies for the disappointments you encountered during your visit. What you have described is certainly not our standard and we would like the opportunity to take proper corrective action and enhance your experience. Please contact us at ReviewManager@swandolphin.com. Please include your complete reservation...

Fort Lauderdale, Florida
Reviewed 1 October 2014

If you want to stay on Disney property and take advantage of the extra hours and transportation these hotels should be your only option. We just completed a weekend at the Swan and it was a great time. The rooms are showing their age a little, however they are in the process of renovating them. We were not lucky enough...

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Helpful?
1Thank aray213
WDWSDExecutiveOffice, Guest Relations Manager at Walt Disney World Swan and Dolphin, responded to this review

Thank you for your outstanding review. We are so glad that you enjoyed your stay with us! As the only Starwood resort located on Walt Disney World property, we offer a unique blend of Starwood amenities, such as “Make a Green Choice”, and special Disney benefits including “MyMagic+”. You are correct, we are about to embark on a beautiful refresh...

Tarpon Springs, Florida
Reviewed 30 September 2014

I met with my nieces and their children for the weekend. I stayed in a newly renovated room at the Swan. The rest of the family stayed at the Dolphin, in less appealing rooms. Swan and Dolphin are joined by a walkway and amenities are available at both properties. Walkways or water taxi make access to Epcot and two other...

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Helpful?
Thank jfgaff
WDWSDExecutiveOffice, Guest Relations Manager at Walt Disney World Swan and Dolphin, responded to this review

Thank you so much for your excellent review. We are so happy that overall you enjoyed your stay! As the only Starwood Resort on Walt Disney World property we are proud to offer many Starwood amenities and special Disney benefits. And, as you experienced, our location is fantastic! We also would like to share we are embarking on a beautiful...

Harwich, Massachusetts, Usa
Reviewed 30 September 2014

As someone who is in the sustainability business, I opted for the Green option which doesn't replace the towels or bed linens in exchange for a $5 coupon for the hotel restaurants. I was assured the room was still cleaned and the wastebaskets emptied. As far as I can tell all they did was empty the wastebaskets. They certainly didn't...

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Helpful?
2Thank Robert D
WDWSDExecutiveOffice, Guest Relations Manager at Walt Disney World Swan and Dolphin, responded to this review

Please accept our apologies for the disappointments you encountered with our Housekeeping service. Your experience has been shared with our Housekeeping Leadership team so that proper follow up with our team can be conducted. We appreciate you making us aware of these issues so that we can improve our guests’ experience. Thank you for being our guest. We hope to...

Chicago
Reviewed 30 September 2014

I LOVE this hotel.. just left after 5 days and as always, this hotel does a wonderful job. Love the rooms, restaurant choices and getting ice cream everynight at The Fountain...you cannot beat the location and being able to walk to 2 of the park... already planning another escape....

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Helpful?
Thank ChiBri
WDWSDExecutiveOffice, Guest Relations Manager at Walt Disney World Swan and Dolphin, responded to this review

Thank you for your fantastic review. We are so happy that you enjoyed your stay, and look forward to welcoming you back soon!

birmingham UK
Reviewed 30 September 2014

We have been to disney 4 or 5 times and keep coming back here havinf tried lots of options including other disney properties both high end like the Boardwalk and more budget like art of animation. Our last visit was as good as the first. Bathroom is the only negative bit of the room as could do with a bit...

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Helpful?
Thank joel76
WDWSDExecutiveOffice, Guest Relations Manager at Walt Disney World Swan and Dolphin, responded to this review

Thank you so much for your excellent review. We are so happy that overall you enjoyed your stay! As the only Starwood Resort on Walt Disney World property we are proud to offer many Starwood amenities and special Disney benefits. And, as you experienced, our location is fantastic! We also would like to share we are embarking on a beautiful...

New Orleans
Reviewed 30 September 2014

Stayed here for 3 nights for a conference. Meeting rooms were all nice and well functioning. Now let's talk about the room. Housekeeping was pretty unfriendly, but managed to have the room cleaned by 2. They will try to convince you to skip housekeeping for a $5 food voucher (this would basically pay for one scoop of ice cream). Don't...

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Helpful?
1Thank Alaina M
WDWSDExecutiveOffice, Guest Relations Manager at Walt Disney World Swan and Dolphin, responded to this review

We are deeply disappointed that you did not fully enjoy your stay with us. Thank you for your compliments about our fantastic location and refreshing resort pools. As the only Starwood resort located on Walt Disney World property, we offer a unique blend of Starwood amenities and special Disney benefits. We do want to share that we are about to...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Walt Disney World Swan and Dolphin Resort is located in the center of Walt Disney World. Epcot and Disney's Hollywood Studios are just a boat ride or short walk away, with Magic Kingdom and Disney's Animal Kingdom Park nearby. Our hotel has free area transportation. We offer a unique blend of Disney benefits and Starwood amenities. ... more   less 

Additional Information about Walt Disney World Swan and Dolphin

Address: 1500 Epcot Resorts Boulevard, Orlando, FL 32830
Region: United States > Florida > Central Florida > Orlando > Lake Buena Vista
Price Range: $302 - $625 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Walt Disney World Swan and Dolphin 4*
Number of rooms: 2267
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, Starwood, Priceline, Odigeo, Hotels.com, Travelocity and Jetsetter so you can book your Walt Disney World Swan and Dolphin reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Walt Disney World Swan And Dolphin Hotel Orlando
Walt Disney Orlando
Walt Disney Hotel Orlando
Swan Resort Disney
Disney World Swan Resort
Walt Disney World Swan Resort
Walt Disney World Swan And Dolphin Orlando, Florida
Hotel Style:
#27 Spa Hotel in Orlando
#37 Top resorts Hotel in Orlando
#47 Luxury Hotel in Orlando
#117 Business Hotel in Orlando
#118 Romantic Hotel in Orlando
#142 Family Hotel in Orlando
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Questions & Answers

Here's what travellers have asked, with answers from Walt Disney World Swan and Dolphin staff and other travellers.
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Questions? Get answers from Walt Disney World Swan and Dolphin staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Take a renovated room. The non renovated room I got (2059) was not great.”
 of 5 bubbles CanadianTraveller81, 10 Dec 2016 | Read review
“ask for view of fireworks and close to elevator”
 of 5 bubbles jessicap938, 9 Dec 2016 | Read review
“Do not ask for anything cause they never brought bags to room we had to, and had to collect our own dining items.”
 of 5 bubbles 750bellah, 7 Dec 2016 | Read review
“Ask for a renovated room.”
 of 5 bubbles illday77, 6 Dec 2016 | Read review
“while we didn't have a balcony there are rooms that offer one....”
 of 5 bubbles patmiller320, 30 Nov 2016 | Read review
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