We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All reviewsbest westernswithin walking distancefree breakfastfree shuttleroom was cleangolden corralale housemake your own wafflesthe breakfast areabreakfast was excellentyogurthot breakfastminute walkuniversal city walkvisiting universalshuttle servicewould stay here again
I staying in this hotel from 25th July till 29th July. it was a lovely experience. the location is hotel is so nice that one can walk to Universal as it is just 15 mins walking distance. Hotel staff was really cooperative.Specially the GM Sam...More
My boyfriend and I chose to stay here for our second hotel during our trip to Orlando back in May 2016.
Small, but comfy and clean rooms, with king sized bed, mini fridge, tv, FREE wifi, FREE parking, FREE hot breakfast (eggs, diy waffles, fruit,...More
Room was average but definitely not updated or renovated.
Hotel staff was not friendly nor did they have any care for our concerns.
Shuttle service was horrible! Inconvenient times, poorly marked stops at the parks and NO A/C in 90 degree weather!!More
Response from samjayswal, General Manager at Best Western Plus Universal InnResponded 11 August 2016
Thank you for completing the survey regarding your recent stay at our property.
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you...More
If you are a value conscious traveler this is a 5 star hotel. If you are looking for high end resort style accommodations than this hotel is 2 stars. I am rating my stay 4 stars since we knew it was a value play from...More
Review collected in partnership with Best Western
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
As a Canadian employee of this company. I choose this hotel for its location, it's 20 minutes from Disney World. It has many good restaurants located just steps from the hotel, the staff is friendly, the pool is refreshing, a little small but serves its...More