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Coco Key Hotel and Water Park Resort

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Traveller (1026)
Pool & Beach (187)
Room & Suite (145)
Overview
  • Excellent37%
  • Very good27%
  • Average15%
  • Poor9%
  • Terrible12%
Travellers talk about
“life guards”(131 reviews)
“waterpark area”(42 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star accommodation
All hotel details
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Rooms
26 Aug.27 Aug.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (3,056)
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2,829 results
Traveller rating
1,020
765
418
272
354
Traveller type
Time of year
LanguageEnglish
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1,020
765
418
272
354
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1 - 5 of 2,829 reviews
Reviewed yesterday via mobile

We arrived and checked in to our room which I changed the following morning due to a number of issues. 1. Toilet didn’t flush properly 2. The sofas in the room were FILTHY 3. Smell of damp and mould was disgusting. 4. Looked like there...More

1  Thank Jennifer N
Reviewed 2 days ago

The only problem we had was there was no room available upon arrival at noon. We traveled for 9 hours to get there and couldn't get comfy until around 1630 when me and about 7 other customers where at the front desk looking for answers....More

2  Thank Jose R
Response from Claudine B, Assistant General Manager at Coco Key Hotel and Water Park ResortResponded yesterday

Dear Jose R, Thank you for taking the time to write a review about your stay with us. I do apologize that there was a delay in getting your room ready, our goal is to make sure that our guests get the cleanest rooms as...More

Reviewed 3 days ago via mobile

Honestly..... This place is a 2 star 🌟 🌟 hotel! We were here for 4 days. The first room had toilet 🚽 issues. Called twice to have it plunged. Changed rooms, new room was larger. If you stay here only reserve the rooms in the...More

2  Thank jaymaurice
Reviewed 3 days ago via mobile

I booked with Virgin and was so worried about staying here after reading all the reviews I even tried to change my booking. But decided instead to contact hitel direct with my concerns. I requested a room in block 6 high up as I knew...More

1  Thank jjacko123
Reviewed 3 days ago via mobile

I only give this place 1 star because I can’t leave zero stars!! The place is filthy and damp. Rooms are worn linens and dingy and staff is oblivious to the horrid conditions. Room smelled old and moldy we were moved to a different room...More

3  Thank themortgagepro
View more reviews
About
Amenities
Top amenities
Pool
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Free Parking
Restaurant
Bar/Lounge
Hotel Amenities
Free Parking
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Wheelchair Access
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Non-Smoking Hotel
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Outdoor pool
Details
Price range
USD 68 - USD 178 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#73 Business Hotel in Orlando
#132 Family Hotel in Orlando
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
USD 68 - USD 178 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#73 Business Hotel in Orlando
#132 Family Hotel in Orlando
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (1026)
Pool & Beach (187)
Room & Suite (145)
Dining (12)
Family and Play Areas (75)
Questions & Answers
Ask a question
marty2105
13 August 2018|
AnswerShow all 4 answers
Response from briansandy r | Reviewed this property |
Hi the hotel is great it does get busy there so don’t worry about that there’s plenty for kids to do there and has for the parks you can get the bus there or taxis some buses are free just ask the reception which ones to get... More
1
Vote
marty2105
13 August 2018|
AnswerShow all 6 answers
Response from Ms Z | Reviewed this property |
If you have a Costco membership you should consider renting a small car through their website. Other warehouse companies like Bjs and Sams should have similar pricing. It will be cheaper in the long run especially since... More
2
Votes
Sasha316667
17 July 2018|
AnswerShow all 4 answers
Response from WedgesSister | Reviewed this property |
I don’t know but we found good breakfasts a very short walk to the right as you came out of hotel
2
Votes
Room Tips
"Choose a room that is not at the CoCo Key for best results….Rooms are smelly and filthy."
Read review
"Do yourself a favor and spend the extra money for a real hotel."
Read review
"try to get a room with hardwood floors I like those better"
Read review
"Book Elsewhere. If already booked insist on Block 6"
Read review
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