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Westgate Lakes Resort & Spa

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Traveller (2195)
Room & Suite (991)
Pool & Beach (187)
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Overview
  • Excellent35%
  • Very good27%
  • Average14%
  • Poor9%
  • Terrible15%
Travellers talk about
“smokehouse grill”(128 reviews)
“paddle boats”(113 reviews)
“mini golf”(134 reviews)
AMENITIES
Wifi
Free Parking
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
All hotel details
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Rooms
10 Jun.11 Jun.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (5,975)
There are newer reviews for Westgate Lakes Resort & Spa
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4,437 results
Traveller rating
1,301
1,118
697
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1,301
1,118
697
530
791
Show reviews that mention
All reviewssmokehouse grillpaddle boatsmini golfjacuzzi tubfull kitchenlake viewmaster bedroomwasher and dryergreat resortrecommend this resortsea worlduniversal studiosinternational drivefamily vacationorlando areadisney worldpools
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1,671 - 1,675 of 4,437 reviews
Reviewed 31 March 2015

The trip was a last minute weekend getaway for my birthday, and the stay here was nothing but sub standard. After the never ending wait to finish our checkin, someone has directly guided us to from desk who gave an impression that the hotel wants...More

5  Thank Divya N
Response from WestgateGuestRels, Guest Relations Manager at Westgate Lakes Resort & SpaResponded 4 April 2015

Thank you for sharing your experience with us. Please allow us to apologize for the challenging issues you experienced. Our sales team is there to offer all of our guests and owners the opportunity to see what Westgate Resorts has to offer. Our tours are...More

Reviewed 30 March 2015 via mobile

We stayed here in month of may, when we visited orlando . It's a huge property and hotel apartment is very spacious, very clean and with all facilities. We realy liked the accommodation. Bathrooms with jacuzzi tub, Kitchen was fully equipped and washer dryer were...More

3  Thank sonalidesai999
Response from WestgateGuestRels, Guest Relations Manager at Westgate Lakes Resort & SpaResponded 1 April 2015

It is fantastic to read your review on the Westgate Lakes Resort and Spa. We are happy to hear that you were impressed with the service provided, our complete units and the cleanliness of our grounds. We appreciate you choosing us for your stay and...More

Reviewed 30 March 2015

The place was terrible the practically made us do a run through of the place, the added free breakfast every other day that is terrible and they do not have free wifi in the rooms.Also staff are very slow and can be hard to understand.More

3  Thank Thewolfpack1140
Response from WestgateGuestRels, Guest Relations Manager at Westgate Lakes Resort & SpaResponded 3 April 2015

Thank you for your feedback regarding our resort. Participating for our timeshare presentation is purely voluntary. Our WIFI is $9.95 per day per device for our guests and we certainly advise our guests of our resort fee upon booking. Our resort appreciates your feedback as...More

Reviewed 30 March 2015

We stayed at WLR this past week March 20-28 and had a very good resort experience. A few thoughts for upcoming travellers and feedback for the staff: Housekeeping - excellent and friendly staff. We would recommend that housekeeping start each day by walking the stairs...More

5  Thank CalgaryFamily6
Response from WestgateGuestRels, Guest Relations Manager at Westgate Lakes Resort & SpaResponded 2 April 2015

Thank you so much for sharing a detailed review. We’re beyond thrilled you enjoyed our 2 bedroom condos along with the fully equipped amenities. We also appreciate you advising our future guests of any useful information throughout their stay. We strongly suggest our guests and...More

Reviewed 29 March 2015

First the good. The room was open and large with a clean shower and hot tub. Bed was very comfortable. Lots of things to do with pools, putt-putt and exercise. Views are good. Now the bad... check in process was long, confusing for them and...More

1  Thank Sean D
Response from WestgateGuestRels, Guest Relations Manager at Westgate Lakes Resort & SpaResponded 2 April 2015

Thank you so much for your review. We’re glad you enjoyed our spacious rooms along with our hot tubs and resort amenities. Allow us to apologize if you experienced a long wait time upon check in and if there was any confusion with your reservation....More

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About
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Restaurant
Spa
Room Service
Bar/Lounge
Hotel Amenities
Free Parking
Children Activities (Kid / Family Friendly)
Room Service
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Shuttle Bus Service
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Spa
Tennis Court
Bar/Lounge
Hot Tub
Heated pool
Outdoor pool
Details
Price range
USD 78 - USD 218 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#28 Spa Hotel in Orlando
#48 Top resorts Hotel in Orlando
#54 Luxury Hotel in Orlando
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 78 - USD 218 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#28 Spa Hotel in Orlando
#48 Top resorts Hotel in Orlando
#54 Luxury Hotel in Orlando
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
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Traveller (2195)
Room & Suite (991)
Pool & Beach (187)
Dining (89)
Amenities (146)
Family and Play Areas (31)
Business Centre & Event Rooms (11)
Questions & Answers
Ask a question
Ronni615
23 May 2018|
AnswerShow all 2 answers
Response from WestgateGuestRels | Property representative |
Hi there! We do not offer shuttle transportation to and from the airport, but there are several taxi and rideshare services in the area.
0
Votes
Ronni615
22 May 2018|
AnswerShow all 8 answers
Response from WestgateGuestRels | Property representative |
Hi there! Thank you for reaching out to us. We are disappointed to learn that you may be experiencing these concerns. We are constantly working hard to better all the areas offered at our resort. We can also assure you that... More
0
Votes
Bree B
21 May 2018|
AnswerShow all 4 answers
Response from WestgateGuestRels | Property representative |
Hi Bree! We do offer complimentary shuttle service to Universal and Disney World. Please note that our shuttle schedules do get updated on a monthly basis, but we do offer a few different time slots each day.
1
Vote
Room Tips
"Top floors have good views of local lakes quieter lift available"
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"no matter which you choose your sure to have a wonderful stay"
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"DO NOT STAY HERE, If something goes wrong ,your on your own,There are many other places That will WELCOME..."
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"very top and corner rooms are the best in my opinion. They are quiet and in a secluded area of the building."
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