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Westgate Palace Resort

11/06/2017 12/06/2017
1 room 2 adults 0 children
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1,563 Reviews from our TripAdvisor Community

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Showing 1,289: English reviews
County Waterford, Ireland
Reviewed 5 August 2015

It was an excellent complex. The double bedroomed apartment had everything we needed it was clean and spacious .The kids loved the pool. We were within walking distance to Wet 'n'Wild and the shop .Would recommend this to anybody travelling to Orlando.

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3Thank 594mad1971
WestgateGuestRels, Guest Relations Manager at Westgate Palace Resort, responded to this review

Thank you for sharing your feedback with us. It is very pleasing to know that you were able to enjoy your accommodations with you family in an clean and spacious unit and that you found our resort location to be convenient to Wet ‘n’ Wild. We love that your children were able to have a great time at the pool...

Belfast, United Kingdom
Reviewed 5 August 2015

Stayed last year and thought was great . Went back this year for three weeks now I am the lead name on 3 bookings so firstly we took 3 units one for two weeks and the other two units for three weeks so thought maybe staying that long would have got a better unit as was stating for so long....

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4Thank I7620JLjohn
WestgateGuestRels, Guest Relations Manager at Westgate Palace Resort, responded to this review

Thank you for sharing your experience with us. We take the satisfaction of our owners and guests extremely seriously and always want to ensure that your vacation is a memorable one; for this it is unfortunate to hear that yours was not exactly the same. Our resort only provides two-bedroom units and we assign them based on availability at the...

Mirfield, United Kingdom
Reviewed 4 August 2015

We chose this apartment hotel for its close proximity to international drive and the Universal theme parks. The hotel consists of 2 towers A & B with the lobby and bar area in between. Accommodation was very clean and practical , we thought it could have been bigger but we got used to it within the day. Could have done...

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3Thank structuraldraughting
WestgateGuestRels, Guest Relations Manager at Westgate Palace Resort, responded to this review

Thank you for sharing your feedback. We are delighted to know that you and your family enjoyed a great vacation with us. It is definitely a plus that you were able to experience a wonderful lake view from your unit and that you had no issues with our Wi-Fi connection. As a timeshare resort, participation is completely voluntary; however, we...

Atlanta, Georgia
Reviewed 3 August 2015

This property is a great place to stay. The rooms are nice and spacious. However, they cater to time share groups. So they encourage people to come in for free and listen to their sales pitch. So it is over run with people. The pool is the meeting place for most of the sales, so it is equally as crowded....

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1Thank jmarkpatton
WestgateGuestRels, Guest Relations Manager at Westgate Palace Resort, responded to this review

Thank you for your feedback. It’s gratifying to read that you thought our resort was a nice place to stay. We are a timeshare and do offer guests the opportunity to take a tour, and with that, receive certain incentives, with no obligations. The presentation is optional for owners and guest with the exception of those who are traveling under...

Morrilton, Arkansas
Reviewed 3 August 2015

We were there as guests of a timeshare owner. We chose not to go to the owner's breakfast because we did not want to deal with the sales pitch. Because we did not go we were not given the owner's card which would have allowed us to use many of the amenities for free. The room looked just like the...

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1Thank KIM0413
WestgateGuestRels, Guest Relations Manager at Westgate Palace Resort, responded to this review

Thank you so much for your review. We are a timeshare and do offer guests the opportunity to take a tour and experience what we have to offer, and with that, receive certain incentives, with no obligations. The presentation is optional for owners and guest with the exception of those who are traveling under a special package deal in which...

Detroit, Michigan
Reviewed 2 August 2015

So this is my second time staying here. I brought my son and his friend last year and we loved everything about it then. I decided to choose the same spot this year and it was actually during the weekend, which made me nervous as far as the high traffic of guest and limited parking. It was busy and just...

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Helpful?
1Thank msmuffet75
WestgateGuestRels, Guest Relations Manager at Westgate Palace Resort, responded to this review

Thank you for you excellent review. We are pleased to that you have stayed with us before and that you have found our resort staff to be friendly and helpful. We are pleased that you were able to experience the convenience of our location to Universal Studios and International Drive. We look forward to your future stay with us. Sincerely,...

Williamsport, Pennsylvania
Reviewed 2 August 2015 via mobile

I just wanted to let you know that the employee by the name of Jessica that works at the Starbucks is a great employee and made my stay at your hotel even better. Her kindness was refreshing and it meant a lot to me that she went out of her way in order to help my family and I. Thank...

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Helpful?
1Thank KasidyB1509
WestgateGuestRels, Guest Relations Manager at Westgate Palace Resort, responded to this review

We appreciate your review. We are very pleased to find that you enjoyed the interaction between our staff and that she was able to make you happy with her kindness and willingness to help. Your review will allow us to reward those that enhanced your overall experience. We certainly hope to see you visit us again soon. Sincerely, Luna

Pennsylvania Dutch Country, Pennsylvania
Reviewed 31 July 2015

Love the size of the rooms clean well maintained very friendly staff good WiFi, for excellent WiFi service you have to pay,overall we enjoyed our stay good place👪☺back next year thank you westgate , if you're a late night out going person you will have to use the over flow parking lot across from the palace.

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2Thank Kirt G
WestgateGuestRels, Guest Relations Manager at Westgate Palace Resort, responded to this review

Thank you for your review. It pleases us knowing that your stay with us was great. We are happy that you found your villa to be spacious, clean and well maintained. Our staff strives to be helpful and attentive with all of our guests. We are so happy to hear you will be returning to our property. We look forward...

Glasgow, United Kingdom
Reviewed 28 July 2015

I had read the reviews of this hotel before we left the UK for our holiday and although some were less than complimentary, we arrived with an open mind as to what to expect. The resort is Ideally situated for access to Universal or Islands of Adventure theme parks and to International Drive and to Interstate 4 on which you...

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10Thank DavidJ1953
WestgateGuestRels, Guest Relations Manager at Westgate Palace Resort, responded to this review

Thank you for being our guest! It is certainly gratifying any time we receive a review that lets us know that we are achieving our goal of providing both fantastic service and exceeding our guests expectations. Our goal is to ensure you feel respected, cared for, and valued from the time you plan your vacation to the time you return...

Atlanta, Georgia
Reviewed 28 July 2015

I would give this hotel 3 stars. It met the needs for our team travel to Orlando. Rooms were equipped with the basics in regards to the kitchen. We asked twice for a spatula and never received. The toaster worked but you would burn your hand trying to get things out of it, but we had a toaster. King bed...

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Helpful?
2Thank KMensinger
WestgateGuestRels, Guest Relations Manager at Westgate Palace Resort, responded to this review

Thank you for your review. It is unfortunate that we were unable to meet all of your needs during your visit. Feedback allows us to grow and improve and we are grateful for all opportunities identified. Being a family friendly property our pool is a very popular amenity for the whole family to enjoy. Our pools do have rules that...

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Concierge
  • Self-Serve Laundry
  • Business Centre with Internet Access
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
A Stylish, Two-Towers Vacation Resort in the Heart of Orlando Westgate Palace Resort is an amazing two-tower, lakeside Orlando, Florida, hotel that lies just off world-famous International Drive and within walking distance of Wet 'n Wild(R) Water Park and more than 200 specialty shops and family-friendly restaurants. Guests enjoy spacious accommodations that feature all the comforts of a fully furnished home and a multitude of onsite amenities, including a heated outdoor pool, hot tub, Pool Bar and much more. ... more   less 

Additional Information about Westgate Palace Resort

Address: 6145 Carrier Dr, Orlando, FL 32819-8254
Region: United States > Florida > Central Florida > Orlando
Price Range: $203 - $409 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Westgate Palace Resort 4*
Number of rooms: 408
Reservation Options:
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Also Known As:
Westgate Palace Hotel Orlando
Westgate Palace Orlando
Westgate Palace Resort Orlando, Florida
Hotel Style:
#38 Top resorts Hotel in Orlando
#49 Luxury Hotel in Orlando
#126 Business Hotel in Orlando
#165 Family Hotel in Orlando
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Questions & Answers

Here's what travellers have asked, with answers from Westgate Palace Resort staff and other travellers.
120 questions
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Questions? Get answers from Westgate Palace Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We missed the LAKE-side room, it would be better view.”
  • Main Bedroom : 2 bedrooms Deluxe Villa
  • Sub Bed room : 2 bedrooms Deluxe Villa
  • Jacuzzi at Main Bed Room : 2 bedrooms Deluxe Villa
cionesta, 22 May 2017 | Read review
“Ask for rooms on the ODD number side on high floors for BEST views”
mc1962, 9 May 2017 | Read review
“B Tower and a high floor.”
j0hnm0rris, 2 May 2017 | Read review
“We stayed on 5th floor and was perfect”
3Jennie3, 20 Apr 2017 | Read review
“Ask for a lake view room ar else you are looking at the carpark”
smurfy1676, 12 Apr 2017 | Read review
5 of 5
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*Disclaimer
Prices are for 1 room, 2 adults
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