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Westgate Palace Resort

CancelonUSD 180*
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05/06/2017 06/06/2017
1 room 2 adults 0 children
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Westgate Palace Resort
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1,560 Reviews from our TripAdvisor Community

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There are newer reviews for Westgate Palace Resort
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Showing 1,286: English reviews
gmena
Reviewed 12 August 2015

The hotel was relaxed and close to Universal Studios. For a weekend visit, it was decent. My only issue was with room service. We ordered breakfast to go the park early. It took 2 calls and an hour and a half before we received the breakfast. Was told that the person taking the order did not write down what room...

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Helpful?
Thank gmena
WestgateGuestRels, Guest Relations Manager at Westgate Palace Resort, responded to this review

Thank you for sharing your experience on the Westgate Palace in Orlando. It is nice to know that you had a relaxing stay in our complete property. On the other hand, it saddens us that you encountered a misunderstanding with the room service, as we always want to ensure your complete satisfaction; for this we are glad that you were...

Stem
Reviewed 12 August 2015 via mobile

I loved this resort. It's our first time staying and I must say it was painless. It felt like home away from home, even though it was only for a week. The only thing I didn't like was the fact that there isn't enough parking for the guest staying there. One night we had to park across the street at...

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Helpful?
2Thank LynnTate
WestgateGuestRels, Guest Relations Manager at Westgate Palace Resort, responded to this review

We want to take the time to let you know how honored we are to know that you selected the Westgate Palace as your vacation destination in Orlando. It is exiting to hear that we made you feel like home; it is exactly our purpose. It is lovely to know that you enjoyed our complete property with so many amenities...

Doha, Qatar
Reviewed 11 August 2015

We checked into a suite which did not have safe and due to the crime in the area. We asked to move into another room. They moved us to another room, which had an open bathroom in the bed room (great design feature ..not). Our room had not been made up or cleaned properly for three days even after telephoning...

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Helpful?
Thank rbrowneDoha_Qatar
WestgateGuestRels, Guest Relations Manager at Westgate Palace Resort, responded to this review

Thank you for your honest review. We deeply apologize for the challenges you may have experienced during your stay. What you have shared within your review definitely falls far below our standards. Cleanliness is a top priority and our housekeeping staff is there to ensure that your unit is fresh and clean prior to your arrival. We take bug accusations...

Reviewed 11 August 2015 via mobile

My boyfriend and I stayed in a two bedroom villa on the 7th floor facing the lake. The room was as perfect as the pictures showed. Didn't use housekeeping but to ask for extra towels which is all you need unless you are a lazy slob. They provide dishwasher with the detergent sponge broom and dustpan. Also,toiletries under the sinks...

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Helpful?
2Thank Mrs. M
WestgateGuestRels, Guest Relations Manager at Westgate Palace Resort, responded to this review

Thank you so much for your review. We are excited to hear you choose to celebrate your birthday with us. It is wonderful to hear you found our room to be perfect. We are glad you made use of our resort amenities such as our pools, recreational facilities, and activity center. It is nice to know you enjoyed our proximity...

London, United Kingdom
Reviewed 8 August 2015

Excellent place to stay, rooms with en-suite, quiet and family friendly. Free transfers to Universal, walking distance to wet n wild. Friendly staff, safe environment for children, nice view of fireworks if you sit by the pool at night. clean towels whenever required Would highly recommend and would stay there again if ever back in Florida.

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2Thank PA L
WestgateGuestRels, Guest Relations Manager at Westgate Palace Resort, responded to this review

Thank you for your kind review and recommendation. We take pleasure in knowing you enjoyed your stay here at the Westgate Palace Resort and certainly hope to see you again soon! Sincerely, Anja

orlando
Reviewed 6 August 2015 via mobile

Love the Palace I read some of the bad reviews about not getting housekeeping everyday and unfriendly staff. The staff was great and if you do your homework and understand the services offer by the resort you will be happy with this resort.

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Helpful?
2Thank OIEC
WestgateGuestRels, Guest Relations Manager at Westgate Palace Resort, responded to this review

Thank you so much for your kind words. We love to make all our guests and owners feel at home away from home. Our housekeeping staff provides mid-week cleanings, but we advise our guests and owners to contact front desk for any requests and they will be more than happy to assist. We hope to see you again soon! Sincerely,...

New Providence Island
Reviewed 6 August 2015

I spent 7 days at Westgate Palace , it was great! Location is great as well.Not to far from I-drive and just around the corner from the water park. Yes they offer the "Time Share breakfas" ! I areed at first but that morning i was not up to it and cancelled, it was no pressure at all! but if...

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Helpful?
1Thank tasha b
WestgateGuestRels, Guest Relations Manager at Westgate Palace Resort, responded to this review

We are excited to hear you had a great stay and you enjoyed our location. We strive to provide a comforting stay for all guests and owners. We provide washer and dryer in the unit because we want everything to be at your convenience. Nevertheless, we appreciate your feedback and we hope to see you again soon! Sincerely, Lissy

County Waterford, Ireland
Reviewed 5 August 2015

It was an excellent complex. The double bedroomed apartment had everything we needed it was clean and spacious .The kids loved the pool. We were within walking distance to Wet 'n'Wild and the shop .Would recommend this to anybody travelling to Orlando.

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3Thank 594mad1971
WestgateGuestRels, Guest Relations Manager at Westgate Palace Resort, responded to this review

Thank you for sharing your feedback with us. It is very pleasing to know that you were able to enjoy your accommodations with you family in an clean and spacious unit and that you found our resort location to be convenient to Wet ‘n’ Wild. We love that your children were able to have a great time at the pool...

Belfast, United Kingdom
Reviewed 5 August 2015

Stayed last year and thought was great . Went back this year for three weeks now I am the lead name on 3 bookings so firstly we took 3 units one for two weeks and the other two units for three weeks so thought maybe staying that long would have got a better unit as was stating for so long....

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4Thank I7620JLjohn
WestgateGuestRels, Guest Relations Manager at Westgate Palace Resort, responded to this review

Thank you for sharing your experience with us. We take the satisfaction of our owners and guests extremely seriously and always want to ensure that your vacation is a memorable one; for this it is unfortunate to hear that yours was not exactly the same. Our resort only provides two-bedroom units and we assign them based on availability at the...

Mirfield, United Kingdom
Reviewed 4 August 2015

We chose this apartment hotel for its close proximity to international drive and the Universal theme parks. The hotel consists of 2 towers A & B with the lobby and bar area in between. Accommodation was very clean and practical , we thought it could have been bigger but we got used to it within the day. Could have done...

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3Thank structuraldraughting
WestgateGuestRels, Guest Relations Manager at Westgate Palace Resort, responded to this review

Thank you for sharing your feedback. We are delighted to know that you and your family enjoyed a great vacation with us. It is definitely a plus that you were able to experience a wonderful lake view from your unit and that you had no issues with our Wi-Fi connection. As a timeshare resort, participation is completely voluntary; however, we...

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05/06/2017 06/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Concierge
  • Self-Serve Laundry
  • Business Centre with Internet Access
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
A Stylish, Two-Towers Vacation Resort in the Heart of Orlando Westgate Palace Resort is an amazing two-tower, lakeside Orlando, Florida, hotel that lies just off world-famous International Drive and within walking distance of Wet 'n Wild(R) Water Park and more than 200 specialty shops and family-friendly restaurants. Guests enjoy spacious accommodations that feature all the comforts of a fully furnished home and a multitude of onsite amenities, including a heated outdoor pool, hot tub, Pool Bar and much more. ... more   less 

Additional Information about Westgate Palace Resort

Address: 6145 Carrier Dr, Orlando, FL 32819-8254
Region: United States > Florida > Central Florida > Orlando
Price Range: $203 - $413 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Westgate Palace Resort 4*
Number of rooms: 408
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Also Known As:
Westgate Palace Hotel Orlando
Westgate Palace Orlando
Westgate Palace Resort Orlando, Florida
Hotel Style:
#38 Top resorts Hotel in Orlando
#48 Luxury Hotel in Orlando
#126 Business Hotel in Orlando
#165 Family Hotel in Orlando
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Questions & Answers

Here's what travellers have asked, with answers from Westgate Palace Resort staff and other travellers.
120 questions
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Questions? Get answers from Westgate Palace Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We missed the LAKE-side room, it would be better view.”
  • Main Bedroom : 2 bedrooms Deluxe Villa
  • Sub Bed room : 2 bedrooms Deluxe Villa
  • Jacuzzi at Main Bed Room : 2 bedrooms Deluxe Villa
cionesta, 22 May 2017 | Read review
“Ask for rooms on the ODD number side on high floors for BEST views”
mc1962, 9 May 2017 | Read review
“B Tower and a high floor.”
j0hnm0rris, 2 May 2017 | Read review
“We stayed on 5th floor and was perfect”
3Jennie3, 20 Apr 2017 | Read review
“Ask for a lake view room ar else you are looking at the carpark”
smurfy1676, 12 Apr 2017 | Read review
5 of 5
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USD 180* /night
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Prices are for 1 room, 2 adults
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