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Grand Hotel Orlando

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Grand Hotel Orlando
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131 Reviews from our TripAdvisor Community

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Showing 88: English reviews
Scenery Hill, Pennsylvania, United States
Reviewed 2 days ago NEW

We booked a last minute get away just to get some sun. Evelyn at the front desk was most helpful in getting us a room close to the pool. The rest of the staff was friendly and very helpful as well. The room was clean and bed was comfy. Pillows could stand to be a little fluffier but all in...

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Helpful?
Thank pjjacobs
Petersfield, United Kingdom
Reviewed 3 days ago NEWvia mobile

Very nice hotel staff, great location, good parking, clean rooms. AC was very loud so bring your ear plugs if you like a cool room at night, breakfast was ok if you like soggy waffles and processed eggs.

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Helpful?
Thank jezzp
Mount Pearl, Canada
Reviewed 1 week ago via mobile

We stayed at this hotel for 2 nights early January 2017. I had chosen this hotel based on the low price and the location right off International Drive. Check in was quick and the attendant friendly. The room was clean with comfortable beds. The bathroom area was a little strange with the bath/shower and toilet inside a room and the...

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Helpful?
1Thank NLJackie71
GHMANAGERFOM, Front Office Manager at Grand Hotel Orlando, responded to this review

Dear Valued Guest Thank you for staying with us, I am very happy to hear about your experience during your stay with us. We hope to see you soon again! With warmest regards, Stephanie Samot Front Office Manager GRAND HOTEL ORLANDO 407-313-9999

Toronto, Ontario, Canada
Reviewed 2 weeks ago via mobile

The stay was comfortable. We stayed there for 3 nights while I was visiting Universal parks. It is super close to Universal so very convenient. The breakfast was a pleasant surprise as it had nice variety including hot dishes. The only reason I am not giving 5 stars is that the house keeping was not great. On two of the...

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Helpful?
Thank Parm S
GHMANAGERFOM, Front Office Manager at Grand Hotel Orlando, responded to this review

Dear Valued Guest Thank you for staying with us. I am very pleased to know you enjoyed our breakfast selection. I am very sorry to hear about the housekeeping situation. I will forward your feedback to our housekeeping staff and management team to ensure cleanliness in our guestrooms. Please do not hesitate to contact us directly on your next trip...

Hillsboro, Wisconsin
Reviewed 2 weeks ago

The room was pretty clean, kind of congested in bathroom area. We like the idea of parking outside your door.. Painting on the outside walkway was being done which was a big plus in appearance. Pool area was nice, but didn't use the pool. Breakfast offered hot items and was pretty good as far as continental goes.. Door on room...

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Helpful?
Thank cin5903
GHMANAGERFOM, Front Office Manager at Grand Hotel Orlando, responded to this review

Dear Valued Guest Thank you for staying with us. I am very happy to hear about your experience during your stay with us. Please do not hesitate to contact us directly on your next visit to Orlando FL, We will be more than welcome to better assist you with your booking reservations. With warmest regards, Stephanie Samot Front Office Manager...

Connecticut
Reviewed 2 weeks ago

I've stayed at the Grand three times now and at 40-50 dollars a night, it is an excellent budget friendly choice. I usually stay at hotels for anywhere between $50 - $120 per night--the Grand's room cleanliness/condition, continental breakfast, and staff are up there with any Best western or comfort Inn type of hotel that usually costs twice as much....

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1Thank playballnyy
GHMANAGERFOM, Front Office Manager at Grand Hotel Orlando, responded to this review

Dear Valued Guest Thank you for staying with us. I am extremely happy to hear about your experience during your stay with us. We hope to see you soon again. Please do not hesitate to contact us directly on your next visit to Orlando FL, we will be more than happy to better assist you with your booking reservations. With...

Council Bluffs, Iowa
Reviewed 2 weeks ago via mobile

We booked this hotel at the last minute on a name your price web site with the expectation we were booking a 3 star hotel similar to a Courtyard. Being generous, I would say this is a 2 star establishment. Check-in was extremely disorganized taking over 30 minutes with only one person at the desk. While it appears some modifications...

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Helpful?
1Thank jlhook77
GHMANAGERFOM, Front Office Manager at Grand Hotel Orlando, responded to this review

Thank you so much for your feedback. It is very important to us. We strive for excellent service and we failed. We would hope for you to give us another chance to make it right! Sincerely, Stephanie Samot Front Office Manager GRAND HOTEL ORLANDO 407-313-9999

Reviewed 2 weeks ago via mobile

I booked this hotel through a website that said it was "similar to the Hyatt or Marriott". Upon walking into my room, I looked around and walked out. Old, dirty furniture, musty smelling room and stains on rug. False advertising at it's best.

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2Thank Vivian G
GHMANAGERFOM, Front Office Manager at Grand Hotel Orlando, responded to this review

Dear Valued Guest I am extremely sorry you were under the impression that we were similar to Hyatt and Marriott properties, first of all we are not a brand hotel we are an independent chain and it's clearly advertised as per our hotel name. I am very sorry to hear about your experience during your stay with us. Sincerely, Stephanie...

Miami, Florida
Reviewed 2 weeks ago via mobile

The prices for the rooms aren't bad, and the rooms are pretty up to date on the newer side of the hotel, while the outside facing doors away from the pool are being updated and smell a little bit. The room I had which was 306, was facing the pool, had a great view and the size of the room...

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Helpful?
Thank Joaoguilherme991
GHMANAGERFOM, Front Office Manager at Grand Hotel Orlando, responded to this review

Dear Valued Guest Thank you for staying with us. I am very happy to hear about your experience during your stay with us. We hope to see you soon again! With warmest regards, Stephanie S. Front Office Manager GRAND HOTEL ORLANDO 407-313-9999

A TripAdvisor Member
2 reviews
3 helpful votes
Reviewed 3 weeks ago via mobile

We were in Orlando for a couple days prior to a cruise and again after the cruise. We returned to this hotel because it was a very good value and clean with very friendly, helpful staff. The beds were comfortable, rooms clean, grounds and pool clean. The included breakfast was wonderful also.

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1Thank A TripAdvisor Member
GHMANAGERFOM, Front Office Manager at Grand Hotel Orlando, responded to this review

Dear Valued Guest Thank you for staying with us. We are extremely happy to hear about your experience during your stay with us. We hope to see you soon again! With warmest regards, Stephanie Samot Front Office Manager GRAND HOTEL ORLANDO 407-313-9999

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Shuttle Bus Service
  • Business Centre with Internet Access
  • Meeting Rooms

Additional Information about Grand Hotel Orlando

Address: 7825 Universal Blvd, Orlando, FL 32819-8943 (Formerly WOW Resort)
Region: United States > Florida > Central Florida > Orlando
Price Range: $84 - $189 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Grand Hotel Orlando 3*
Number of rooms: 334
Reservation Options:
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Also Known As:
Comfort Inn Universal Studios Area Hotel Orlando
Comfort Inn Orlando
Comfort Inn Universal Orlando
Orlando Comfort Inn
Grand Hotel Orlando Florida
Hotel Style:
#33 Best Value Hotel in Orlando
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Questions & Answers

Here's what travellers have asked, with answers from Grand Hotel Orlando staff and other travellers.
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Questions? Get answers from Grand Hotel Orlando staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“1st floor rooms have the advantage of parking right outside the door.”
 of 5 bubbles cin5903, 1 Jan 2017 | Read review
“See it. If not ok, ask for another.”
 of 5 bubbles shelswife, 30 Nov 2016 | Read review
“Third floor is good overlooking the street and car park.”
 of 5 bubbles 880jetm, 13 Nov 2016 | Read review
“Go somewhere else”
 of 5 bubbles 545joyces, 25 Oct 2016 | Read review
“bottom was perfect and heard second floor even better”
 of 5 bubbles patrickduff24, 24 Oct 2016 | Read review
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