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The Ritz-Carlton Orlando, Grande Lakes

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#21 of 335 Hotels in Orlando
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GreenLeadersSilver level
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The Ritz-Carlton Orlando, Grande Lakes
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2,385 Reviews from our TripAdvisor Community

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There are newer reviews for The Ritz-Carlton Orlando, Grande Lakes
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Showing 2,246: English reviews
Norwell, Massachusetts
Reviewed 1 week ago

Overall service and the hotel was excellent. Walter in the club lounge was fantastic! They delivered a cheese platter to my father for his Birthday which was nice. They anticipated our needs and made our stay fantastic.

Review collected in partnership with The Ritz-Carlton Hotel Company
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Helpful?
Thank R7793FGheatherp
John D, Guest Relations Manager at The Ritz-Carlton Orlando, Grande Lakes, responded to this review

Thank you for sharing your review. I am delighted to hear that your father enjoyed his birthday celebration at Grande Lakes! Please know that I will share your kind words with Walter and his leader. Thank you for staying with us, and we hope to welcome you back soon! Best Wishes, John Draper

Estero, Florida
Reviewed 1 week ago

You get what we have come to expect at Ritz Carlton hotel. Great service, comfortable accommodations and very well maintained facilities. This complex is very nice. We visited their produce farm tonight for a business event and it was awesome. Beautiful setting and delicious food. Pools and outside event areas are also great spaces.

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Helpful?
Thank Sherlynh269
John D, Guest Relations Manager at The Ritz-Carlton Orlando, Grande Lakes, responded to this review

Thank you for staying with us at The Ritz-Carlton Orlando and for sharing your review! I am delighted to hear that you had a wonderful visit to Grande Lakes, and that you had the opportunity to experience Whisper Creek Farm! We hope to welcome you back soon! Best Wishes, John Draper

Nashville, Tennessee
Reviewed 1 week ago

This was one of the most beautiful hotels we have stayed. The Executive Suite was magnificent. The service at the pool was fabulous. Love, love the lounge chairs. Had a great experience at the spa as well. I highly recommend this property

Review collected in partnership with The Ritz-Carlton Hotel Company
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Thank Cindy S
John D, Guest Relations Manager at The Ritz-Carlton Orlando, Grande Lakes, responded to this review

Dear Cindy, Thank you for sharing your experience with us! I am delighted to hear that you enjoyed your stay! We hope to have the opportunity to welcome you back soon! Best Wishes, John Draper

Cary, North Carolina
Reviewed 1 week ago

I stayed here with my two adult daughters for a girls get-away weekend. We were totally impressed by the courtesy of the entire staff throughout the property. We commented all weekend on how nice EVERYONE was...the front desk, pool, housekeeping, H&H Restaurant, fitness, spa...anyone we came upon was genuinely cheerful and always happy to help. The food at the H&H...

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Thank pghgurl6
Tampa, Florida
Reviewed 1 week ago

This location is a nice hotel in a scenic, quiet location in Orlando. The building style is Mediterranean with open walkways and outside seating at two of the restaurants. The lobby has a great gathering spot with a full bar. Other restaurants are located on the lower level and out by the pool. There is a nice wide sidewalk outside...

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Helpful?
Thank TampaTrips
John D, Guest Relations Manager at The Ritz-Carlton Orlando, Grande Lakes, responded to this review

Thank you for sharing your review with us. I am delighted to hear that you enjoyed your stay at Grande Lakes! If I may assist with anything at all either now or in the future, please feel free to reach out to me at john.draper@ritzcarlton.com. Best Wishes, John Draper

Stamford, Connecticut
Reviewed 2 weeks ago

I am now into judging my stays by the quality of the beds. This hotel was excellent on that score. Otherwise friendly great service, good but expensive restaurants, great spa and salon experience. The grounds could use some sprucing up,

Review collected in partnership with The Ritz-Carlton Hotel Company
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Helpful?
Thank Johnna T
John D, Guest Relations Manager at The Ritz-Carlton Orlando, Grande Lakes, responded to this review

Dear Johnna, Thank you for sharing your experience with us! It is wonderful to hear that our beds ranked high on your scoreboard! If I may assist with anything at all either now or in the future, please feel free to reach out to me at john.draper@ritzcarlton.com. Best Wishes, John Draper

Sarasota, Florida
Reviewed 2 weeks ago

The hotel service and cleanliness was below my expectations of the ritz brand. The rooms weren't clean and used towels were left on the floor after the daily cleaning, carpet was soiled and the valet took over 15 minutes to bring the car even after calling ahead. Ac wasn't blowing cold air.

Review collected in partnership with The Ritz-Carlton Hotel Company
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Helpful?
Thank Harold P
Adil D, Manager at The Ritz-Carlton Orlando, Grande Lakes, responded to this review

Thank you for taking the time to share you comments on your recent visit to the resort. I am very sorry for the number of issues you experienced. Your feedback is very valuable to me as these incidents need to be corrected so they do not happen again. I would be grateful if I could speak with you directly to...

Coconut Creek, United States
Reviewed 2 weeks ago

Was in Orlando for a last minute trip and I could only find the Ritz @ Grande Lakes as available. This resort is amazing. Staff was understanding of my situation and made the very best out of a difficult situation. I only wish I could have spent more time there because the food smelled amazing and I could not say...

Review collected in partnership with The Ritz-Carlton Hotel Company
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Thank 216adrielf
John D, Guest Relations Manager at The Ritz-Carlton Orlando, Grande Lakes, responded to this review

Thank you for staying with us and for sharing your review. I am delighted to hear that we were able to accommodate you for your last minute trip, and that you had a wonderful stay! We hope to see you again soon for a longer stay so that you may enjoy all that Grande Lakes has to offer. If I...

Cleveland, Ohio
Reviewed 2 weeks ago via mobile

Would have given this an excellent except having to pay $22 per day to self park ($29 for valet). With all of the land that this property is on it's somewhat criminal to charge additionally for parking. My three night stay cost me another $100. Property itself is beautiful. Room was fine. Service fantastic as always

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Thank mikeys2
Winnetka, Illinois
Reviewed 2 weeks ago via mobile

This is a wonderful hotel with a great staff The lobby was very cozy and the meeting rooms were adequate. The charcuterie tray at the lobby bar is a must! The rooms were nice and clean I left with the impression however that with the amount of conventions and meetings that they are booking, that they didn't have to be...

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Helpful?
Thank AdamL60093

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Amenities

Highlights
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf Course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
This 500-acre nature inspired luxury resort is located 10 miles from Walt Disney World; 10 miles from Airport and 7 miles from Universal Orlando. Guests can enjoy on-site eco-tours, kayaking, fishing, tennis courts, championship golf course, award-winning spa with adult-only pool and dining by James Beard award-winning chefs. ... more   less 

Additional Information about The Ritz-Carlton Orlando, Grande Lakes

Address: 4012 Central Florida Parkway, Orlando, FL 32837-7662
Region: United States > Florida > Central Florida > Orlando
Price Range: $350 - $1,303 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Ritz-Carlton Orlando, Grande Lakes 5*
Number of rooms: 582
Reservation Options:
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Also Known As:
Ritz-Carlton Orlando Grande Lakes Hotel Orlando
Ritz Orlando
The Ritz-Carlton Orlando, Grande Lakes Florida
Hotel Style:
#3 Luxury Hotel in Orlando
#4 Spa Hotel in Orlando
#9 Romantic Hotel in Orlando
#10 Green Hotel in Orlando
#15 Business Hotel in Orlando
#18 Family Hotel in Orlando
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Questions & Answers

Here's what travellers have asked, with answers from The Ritz-Carlton Orlando, Grande Lakes staff and other travellers.
48 questions
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Questions? Get answers from The Ritz-Carlton Orlando, Grande Lakes staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Pool View rooms”
  • Bathroom with Tub and separate shower
  • Large 65-70
  • Comfy King size bed
 of 5 bubbles speedster351, 25 Mar 2017 | Read review
“Try their restaurants, amazing”
 of 5 bubbles 356hafizf, 18 Mar 2017 | Read review
“Go for the Club Level if you can!”
 of 5 bubbles Peter537, 18 Mar 2017 | Read review
“get up higher and in the middle of hotel for great views.”
 of 5 bubbles J0hnPM10, 1 Mar 2017 | Read review
“when possible take a pool view, lake view suite”
  • fab views and so peacefull in this busy place
 of 5 bubbles 72bobs, 17 Feb 2017 | Read review
5 of 5