We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

The Ritz-Carlton Orlando, Grande Lakes

Show Prices
#21 of 336 Hotels in Orlando
Certificate of Excellence
GreenLeadersSilver level
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Compare best prices from top travel sites
and 6 more sites!
Professional photos
The Ritz-Carlton Orlando, Grande Lakes
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"moduleList":["handlers"]},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

2,153 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 2,021: English reviews
Seattle, Washington
Reviewed 2 days ago NEW

I was so excited for a weekend of rest and relaxation. I was unaware that there would be a car show held at this location over the weekend. What would have been a beautiful view of the grounds was ruined by cars covering every inch of the grass. The walking path was basically unusable because they had cars driving down...

 Report
Helpful?
Thank Acg333
Fort Myers
Reviewed 2 days ago NEWvia mobile

I expected much higher standards for a Ritz Carlton. This was my first and last visit. Upon entering the bathroom, I was greeted by a long piece of thick black hair stuck to a washcloth placed under the tooth brush holder. The shower had mold in the grout. When the bellhop brought us to our room he opened the closet...

 Report
Helpful?
Thank travelsnobFortMyers
Saint Augustine, Florida
Reviewed 2 days ago NEW

Resort, staff, and accommodations are all superior. Clean and tastefully decorated. Food was magnificent, but a bit pricey. Prepare to pay resort fee and parking fee. If you have the means, this is an excellent option for off site Disney stays. It is connected to the JW Marriott via a conference center.

 Report
Helpful?
Thank richarddavis2020
Jacksonville, Florida
Reviewed 3 days ago NEW

I would like to thank Ms. Sydney, Ms. Brittney, Mr. Ernie, Ms. Trish, Mr. Adam, the room service, in room dining, and just everyone at this particular Ritz-Carlton for your warm welcoming and impeccable service you've given to my family during our stay! I wish I'd remembered everyone's name, but I am getting old! Lol. But this staff is the...

 Report
Helpful?
Thank I3514WBpaulat
Fort Myers, Florida
Reviewed 3 days ago NEW

Wonderful resort- close to everything! Incredible staff & service! Food, accommodations, activities are all top! Our family enjoyed a week here and had a wonderful time. Plenty to do for everyone. Definitely coming back!

 Report
Helpful?
Thank skleiman
Birmingham, Michigan
Reviewed 3 days ago NEWvia mobile

Been there 50 times over the years for work and this good ole hotel needs some TLC. First off the restaurant on the lower level is a disgrace for breakfast. Bad staff and bad food for a lot of money. Good bar scene and nice people upstairs just downstairs is bad. Rooms and common area is so worn out it...

 Report
Helpful?
Thank earlJC
Jenny P, Hotel Manager at The Ritz-Carlton Orlando, Grande Lakes, responded to this review

Thank you for taking the time to share your feedback about your stay. I can certainly understand your frustration so please allow me to apologize.  I want to assure you that we are committed to providing our guests with the level of service reflective of the Ritz-Carlton standards.   Please know that your valuable feedback allows us to evaluate our service...

Sunny Isles Beach, Florida, USA
Reviewed 4 days ago NEW

We stayed on the club level shortly after Thank giving. The hotel was very clean and the Ladies and Gentlemen of the Ritz gracious and atentative. The club level provide 5 food and beverage presentation s daily and the staff are available to assist with reservations throughout your stay. The pool area is lovely with dedicated staff who are equally...

 Report
Helpful?
Thank Katie V
Melbourne, Australia
Reviewed 6 days ago NEW

This was my second time at the property, and once more I was treated to a level of service and kindness unmatched by any other establishment at which I've stayed. From rapid check-in with Ashley, to an exquisitely furnished room (thanks largely to John and Rachel, to whom I'm forever in debt) with a particularly lovely view, and wonderful facilities,...

 Report
Helpful?
Thank Hamish R
Greensboro, North Carolina
Reviewed 1 week ago NEW

This is NOT a 5-star hotel. I stayed in a Ritz in New Orleans some years ago. Now THAT was a 5-star hotel. Our room was small with only two double beds instead of two queens. The bathroom was very nice and it had a nice flat screen TV. The beds were not comfortable. And they charge extra for every...

 Report
Helpful?
Thank BeyondDissatisfied
Chicago, Illinois
Reviewed 1 week ago NEW

Stayed for a few days Thanksgiving week and had a great time. It's a beautiful hotel with very friendly staff - great club level. We had one issue with housekeeping but the front desk staff was able to correct the issue for us. We found it to be very child-friendly and was a great place to come back to at...

 Report
Helpful?
Thank malisasiri

1,425 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (950)
Viewed
View from Room (43)
Viewed
Room/Suite (122)
Viewed
Hotel & Grounds (192)
Viewed
Pool/Beach Area (84)
Viewed
Bathroom (52)
Viewed
Dining (21)
Viewed
Family/Play Areas (4)
Viewed
Business Centre/Function Rooms (5)
Viewed
Other (427)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (431)
Viewed
Amenities (113)
Viewed
Deluxe Room (Pre-Renovation) (93)
Viewed
Jacuzzi (1)
Viewed
Lake Front Executive Suite (Pre-Renovation) (37)
Viewed
Pool (23)
Viewed
Dining (73)
Viewed
The Hotel (91)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (44)
Viewed
Pool/Beach Area (3)
Viewed
Room/Suite (11)
Viewed
Hotel & Grounds (20)
Viewed
Dining (9)
Viewed
Family/Play Areas (1)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Orlando hotels
Waldorf Astoria Orlando
#35 of 336 in Orlando
3,767 reviews
Villas of Grand Cypress
#1 of 336 in Orlando
1,320 reviews
Show Prices
Show Prices
Show Prices
Lake Buena Vista
Four Seasons Resort Orlando at Walt Disney World Resort
Hyatt Regency Orlando
#28 of 336 in Orlando
4,684 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf Course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
This 500-acre nature inspired luxury resort is located 10 miles from Walt Disney World; 10 miles from Airport and 7 miles from Universal Orlando. Guests can enjoy on-site eco-tours, kayaking, fishing, tennis courts, championship golf course, award-winning spa with adult-only pool and dining by James Beard award-winning chefs. ... more   less 

Additional Information about The Ritz-Carlton Orlando, Grande Lakes

Address: 4012 Central Florida Parkway, Orlando, FL 32837-7662
Region: United States > Florida > Central Florida > Orlando
Price Range: $393 - $1,043 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Ritz-Carlton Orlando, Grande Lakes 5*
Number of rooms: 582
Reservation Options:
TripAdvisor is proud to partner with Amex, Marriott, Expedia, Booking.com, Travelocity, Odigeo, Hotels.com, Priceline and Jetsetter so you can book your The Ritz-Carlton Orlando, Grande Lakes reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Ritz-Carlton Orlando Grande Lakes Hotel Orlando
Ritz Orlando
The Ritz-Carlton Orlando, Grande Lakes Florida
Hotel Style:
#3 Luxury Hotel in Orlando
#4 Spa Hotel in Orlando
#9 Romantic Hotel in Orlando
#9 Green Hotel in Orlando
#15 Business Hotel in Orlando
#18 Family Hotel in Orlando
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from The Ritz-Carlton Orlando, Grande Lakes staff and other travellers.
43 questions
Ask a question

See all questions (43)

Questions? Get answers from The Ritz-Carlton Orlando, Grande Lakes staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We were told we were put in a corner room so it would be quiet, but that wasn't the case.”
 of 5 bubbles BeyondDissatisfied, 29 Nov 2016 | Read review
“Lakefront overlooking the pool has great view and sunny balcony most of the day”
 of 5 bubbles Peregrine30, 21 Nov 2016 | Read review
“Face west to get the sunset views!!”
 of 5 bubbles hsp1948, 16 Nov 2016 | Read review
“do not expect a wow factor, the balcony overlooking the lake is nice”
 of 5 bubbles monkandthelaw, 15 Nov 2016 | Read review
“All rooms seemed nice”
 of 5 bubbles Simchafirestone, 15 Nov 2016 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay