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The Ritz-Carlton Orlando, Grande Lakes

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Traveller (1307)
Room & Suite (389)
Pool & Beach (177)
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Overview
  • Excellent72%
  • Very good17%
  • Average7%
  • Poor3%
  • Terrible1%
Travellers talk about
AMENITIES
Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5 Star Hotel
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Additional information
Offers from The Ritz-Carlton Orlando, Grande Lakes
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Offers from The Ritz-Carlton Orlando, Grande Lakes
Special Offer: Book Your Summer Escape
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Rooms
3 Jun.4 Jun.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (3,048)
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2,883 results
Traveller rating
2,038
500
206
95
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2,038
500
206
95
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All reviewsvineyard grillhighball harvestjw marriott next doorlobby loungespa poolclub levelkids clublazy riverturn down servicebeautiful propertyluxury hotelpool stafffour seasonsfitness centerself parkupon checkgreat pool
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1 - 5 of 2,883 reviews
Reviewed 2 days ago via mobile

This resort is very well maintained & great grounds. The Ritz and Marriott properties are attached. Our company booked at the Marriott for out conference, but we switched rooms after checking in. There was a big difference in customer service, cleanliness, room, etc. The pool...More

1  Thank 8439JG
Response from TeamMarriott, Manager at The Ritz-Carlton Orlando, Grande LakesResponded today

Dear 8439JG, Thank you for choosing our Marriott Brand. We are delighted to know that The Ritz-Carlton exceeded your expectations and you had a great stay. It was a pleasure to have you as our guest, and we hope to see you again soon whenever...More

Reviewed 6 days ago

My family had a perfect stay. The staff is super friendly and helpful. The property has been updated since the last time we were there. The restaurant downstairs is amazing. The pool did not feel crowded even though the hotel was fully booked. We will...More

Thank John C
Response from TeamMarriott, Manager at The Ritz-Carlton Orlando, Grande LakesResponded 6 days ago

Dear John C, We appreciate the nice review of The Ritz-Carlton Orlando, Grande Lakes. Your comments were a pleasure to read - it is always nice having our devotion to service recognized! We are one of the true luxury resorts to call Orlando home and...More

Reviewed 1 week ago via mobile

This hotel property is gorgeous. The staff are accommodating if you "appear" to have money. If not then good luck. They have a nice pool and playground for the kids. The food is tasty. I attempted to go out on the balcony, but it was...More

Thank Christina S
Response from TeamMarriott, Manager at The Ritz-Carlton Orlando, Grande LakesResponded 5 days ago

Dear Christina S, Thank you for taking the time to tell us about your visit to The Ritz-Carlton Orlando, Grande Lakes. We are happy your overall stay was good, but we want it to be perfect. We always want to exceed the expectations of our...More

Reviewed 1 week ago via mobile

Loved the spa experience. I spent the whole day there and everyone was delightful. Andre O’Sullivan and Steven Solters were amazing. I ended up getting two massage services at the end of the day! I am definitely coming back!More

Thank Michelle B
Response from TeamMarriott, Manager at The Ritz-Carlton Orlando, Grande LakesResponded 1 week ago

Dear Michelle B, Thank you for being our guest at The Ritz-Carlton Orlando, Grande Lakes. We are pleased that we could provide you with a gratifying stay and we appreciate your generous comments. Your compliments will allow me to thank Andre and Steven for a...More

Reviewed 1 week ago

Stayed for a conference and the hotel was loaded with kids and other business groups. This is a huge conference center with the Marriott Grand Lakes attached...also with a conference center. Arrival and departure with all the cars and people checking in and out was...More

Thank walkpl
Response from TeamMarriott, Hotel Manager at The Ritz-Carlton Orlando, Grande LakesResponded 1 week ago

Hello walkpl, Thank you for your review about our hotel. We are pleased knowing your overall stay was satisfactory, and we appreciate knowing where we have room for improvement. We apologize for the issues you had with our valet service and for the inconvenience this...More

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About
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Restaurant
Pool
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Things to do
Restaurant
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Golf Course
Tennis Court
Heated pool
Outdoor pool
Details
Price range
USD 265 - USD 893 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Luxury Hotel in Orlando
#6 Spa Hotel in Orlando
#9 Romantic Hotel in Orlando
#11 Green Hotel in Orlando
#15 Business Hotel in Orlando
#18 Family Hotel in Orlando
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 265 - USD 893 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Luxury Hotel in Orlando
#6 Spa Hotel in Orlando
#9 Romantic Hotel in Orlando
#11 Green Hotel in Orlando
#15 Business Hotel in Orlando
#18 Family Hotel in Orlando
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (1307)
Room & Suite (389)
Pool & Beach (177)
Dining (100)
Amenities (109)
Business Centre & Event Rooms (12)
Family and Play Areas (9)
Questions & Answers
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dichma
13 May 2018|
AnswerShow all 4 answers
Response from jamocar | Reviewed this property |
Yes they do in the lobby and highball & harvest
1
Vote
love2travelTA
6 May 2018|
AnswerShow all 8 answers
Response from 516adelag | Reviewed this property |
Yes they do shuttle to parks!
2
Votes
jamocar
29 January 2018|
AnswerShow all 6 answers
Response from tgwsci | Reviewed this property |
I believe that daily self parking is included in your resort fee. If you tell them about your daughter's birthday, I'm sure they'll acknowledge it.
1
Vote
Room Tips
"Higher the better."
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"All floors seem good. We were on 10"
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"Try to be higher than the third floor."
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"Ask for a room overlooking the amusement parks and fireworks."
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