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Crowne Plaza Orlando Universal

Expedia.comUSD 150*
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05/06/2017 06/06/2017
1 room 2 adults 0 children
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Crowne Plaza Orlando Universal
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2,169 Reviews from our TripAdvisor Community

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Showing 1,878: English reviews
Reviewed 19 December 2011

We booked this on a deal site as a four star hotel. When we arrived, there were cars parked on the curbs and completely blocking the entrance. Our room reeked of smoke (this is supposed to be a non-smoking hotel.) Under the sink in the bathroom, the drywall was falling apart. This is simply not a four star hotel. Maybe...

2Thank btravelerAtlanta
Portland, Tennessee
Reviewed 10 December 2011

We only stayed one night here. We were in Tampa and decided we needed to check out the Wizarding World of Harry Potter at Universal. Our biggest surprise was that we also got to see the Macy's Thanksgiving Day Parade at Universal. The hotel is very nice. We were surprised to find a refrigerator and microwave in the room and...

2Thank tnpatti
daquintana, Guest Relations Manager at Crowne Plaza Orlando Universal, responded to this review

Tnpatti, Thank you for your positive comments! I am glad you were able to upgrade into our room with two queen beds. We typically have a rate difference that ranges between 10-20 dollars from our standard room types to our upgraded double queens. The double queen rooms are significantly larger, can sleep more people, and have refrigerators and microwaves. These...

Michigan Center, Michigan
Reviewed 10 December 2011

Came in December on business for a five day conference. Disappointed there was no hotel shuttle from the hotel to the airport. Had to pay another shuttle service $30 for a round trip ticket. The rooms are clean and comfortable. Internet is available as wired or wireless, fairly good speed. My room only had a coffee maker in it, called...

Thank TravelingRN04
daquintana, Guest Relations Manager at Crowne Plaza Orlando Universal, responded to this review

DeDeRN04, Thank you for your positive comments about our in-room amenities! Like the overwhelming majority of hotels in the International Drive area, we do not offer shuttle services from our hotel to the airport. It is quite frankly too far to efficiently shuttle guests back and forth. Despite your transportation concerns, I am glad to know you enjoyed our in...

Reviewed 10 December 2011

The hotel is really close to Universal, like a 5 min drive. I wouldn't consider it a 4 star because it is missing some of the luxury aspects that i expect to see in a 4 star hotel, i would say it's a very nice 3.5 star, if there was such a thing as 3.7 or 3.8 that's what i...

Thank cristy611
New York, NY
Reviewed 9 December 2011

--Comfortable: Rooms are modern, clean, beds are comfortable, and each room has a nice chair with an footrest --Convenient: Really close to Universal (must drive though), good restaurants...Hot & Spicy Crawfish, Sushi places, Jimmy Johns, outlet shopping, and Disney (about 15-20min) --NOT 4 star though: A/C is VERY loud when it kicks in (its like that in every room, per...

Thank supernnova
Limerick. Ireland
Reviewed 7 December 2011

We stayed at the Crowne Plaza for 1 week. We got a king room on the Priority Club Floor. The room was large, quiet and exceptionally clean with black out curtains. We stayed in late Nov and didn’t use the air con much but when it was turned on it was loud. I couldn’t imagine sleeping with it on during...

1Thank Limerick1ady
Atlanta, GA
Reviewed 30 November 2011

We got a room on the Priority Club Floor with a view of the pool. The room was exceptional clean and the bed was very comfortable. We had a king room which was a bit smaller than other hotels we have stayed in. The hotel was very quiet while we were there. It was the weekend after Thanksgiving so it...

1Thank pkdesign
Reviewed 29 November 2011

My husband, daughter, and myself recently spent a spontaneous weekend get-a-way in Orlando at the Crowne Plaza on Universal Blvd. I booked our room with Priceline and we got a great rate. Check in was extremely quick. We did have a rather difficult time finding a parking spot. The spots were very close and not nearly enough parking for the...

Thank ParkerFamily03
Melbourne, Australia
Reviewed 26 November 2011

This is my 5th stay here and I keep coming back. Nice room on exec level with views of the pool. Checkin a breeze, rooms great, pillows awesome, service with a smile

1Thank TheTravellingAussie
stripoli, General Manager at Crowne Plaza Orlando Universal, responded to this review

Dear TravellingAussie, Thank you for continuing to be our guest. I am glad you have a great stay time and time again. Thank you for sharing your comments. We look forward to seeing you again soon. Sincerely, Scott

New York City, New York
Reviewed 22 November 2011

Stayed 4 days, 3 nights. Room was a bit smaller than i expected but comfortable. Received discount to Universal Studios & Island of Adventures by attending a timeshare presentation. Shuttles you MUST sign up for the day you arrive if you're going to Universal Studios because you need a ticket. Although it's free, they are limited with times you can...

1Thank NYtravel516
daquintana, Guest Relations Manager at Crowne Plaza Orlando Universal, responded to this review

NYtravel516 Thank you for your amazing review! I am happy that we were able to bring a microwave to your room even though it didn’t originally contain one. All of our rooms with two queen beds have both refrigerators and microwaves. I understand how helpful those amenities are, especially when you are staying a lengthier stay. We hope you stay...

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05/06/2017 06/06/2017
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  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
When visiting the adventure capital of the world, enjoy the award winning service and experience of Crowne Plaza Orlando Universal. Recently voted the top hotel in guest satisfaction among all Crowne Plaza Hotels & Resorts, this Orlando, hotel is where relaxation meets adventure! The perfect blend of modern luxury and impeccable service with a premier setting soaring 15 stories over world renowned International Drive and offering views of popular local attractions and their fireworks or seasonal light shows. A masterpiece that blends Park Avenue elegance with the chic deco of South Beach. The hotel features complimentary scheduled shuttle service to the Universal Orlando Resort including Islands of Adventure, City Walk and Universal Studios, the Worlds of Discovery theme parks including Sea World of Orlando and water pakr, Aquatica, the Walt Disney World theme parks and Wet n Wild. The hotel is also a stop on the I Ride Trolley, serving Universal Boulevard and the International Drive areas for just dollars a day. ... more   less 

Additional Information about Crowne Plaza Orlando Universal

Address: 7800 Universal Blvd, Orlando, FL 32819-8950
Region: United States > Florida > Central Florida > Orlando
Price Range: $161 - $266 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Crowne Plaza Orlando Universal 4*
Number of rooms: 400
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotwire, Expedia, Travelocity, Orbitz, Hotels.com, IHG, Cancelon, Priceline, Cheap Tickets, TripOnline SA, getaroom.com, HotelQuickly, HotelsClick and Hotel.de so you can book your Crowne Plaza Orlando Universal reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Crowne Plaza Orlando Universal Hotel Orlando
Orlando Crowne Plaza
Crown Plaza Orlando
Crowne Plaza Universal Orlando
Crowne Plaza Orlando Universal Florida
Hotel Style:
#45 Luxury Hotel in Orlando
#72 Business Hotel in Orlando
#96 Romantic Hotel in Orlando
#124 Family Hotel in Orlando
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Orlando Universal staff and other travellers.
53 questions
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Romford, United Kingdom

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for room with city view”
N6142WQpeterm, 21 May 2017 | Read review
“Ask for a pool facing room... lovely to look out to in the mornings and evenings”
SuitBoot, 16 May 2017 | Read review
“Go Executive Room if you can afford it”
deborahs390, 26 Apr 2017 | Read review
“Stay on the top 3 floors”
MattB2, 12 Mar 2017 | Read review
“Stayed on 6th Floor with pool and theme park views”
hamstermullet, 3 Mar 2017 | Read review
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