Hilton Garden Inn Orlando Downtown
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Hilton Garden Inn Orlando Downtown

Traveller (12)
Guest room amenity
Room & Suite (23)
Restaurant
Dining (10)
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About

4.5
#199 of 374 hotels in Orlando
4.4 of 5 bubbles
Location
4.3 of 5 bubbles
Cleanliness
4.0 of 5 bubbles
Service
4.0 of 5 bubbles
Value
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
We're surrounded by some of downtown Orlando's top entertainment venues including Kia Center, Dr. Philips Center for the Performing Arts, and Eola Park, home to the Walt Disney Amphitheater. Kick back by our rooftop pool or grab your favorite coffee from our Starbucks Café. Host an event in our bright meeting room.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Bar / lounge
Aerobics offsite
Archery offsite
Children Activities (Kid / Family Friendly)
Wifi
Rooftop pool
Outdoor pool
Restaurant
Breakfast available
Wine / champagne
Bowling offsite
Canoeing offsite
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Convenience store
Non-smoking hotel
Outdoor fireplace
Outdoor furniture
Shared lounge / TV area
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Telephone
Coffee / tea maker
Flatscreen TV
Bath / shower
Wardrobe / wardrobe
Iron
Private bathrooms
Wake-up service / alarm clock
Microwave
Refrigerator
Radio
Complimentary toiletries
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
3.0 of 5 stars
HOTEL STYLE
Quaint
Centrally Located
Languages Spoken
English, Spanish, Arabic
Hotel links
Special Offer:Hilton Honors Discount Offer

Location

401 North Magnolia Avenue, Orlando, FL 32801
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 79 out of 100
79
Orlando Intl Airport
16.1 km
See all flights
Orlando Sanford International Airport
Lynx Central Station
6 minOrlando Sunrail
4.5
4.5 of 5 bubbles133 reviews
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Reviews summary
This summary was created by AI, based on recent reviews.
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The Hilton Garden Inn Orlando Downtown receives acclaim for its central location and modern chic atmosphere, especially from concert-goers. Guests regularly commend the hotel for its cleanliness and the amenities it offers, such as valet parking and an on-site Starbucks. While the rooms are celebrated for their comfort and tidiness, some visitors have encountered maintenance and service issues. Opinions on value diverge, with certain travelers praising the dining options and others disappointed by unexpected costs. Service experiences also vary, with most praising the staff's friendliness and professionalism, but a few reporting less satisfactory encounters.
Location
Central
Atmosphere
Chic
Rooms
Comfortable
Value
Expensive
Cleanliness
Spotless
Service
Inconsistent
Amenities
Well-appointed

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133Reviews1Q+A17Room tips
Traveller rating
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Detailed Reviews
kris c wrote a review July 2023
Orlando, Florida
Hotel's Favourite
5.0 of 5 bubbles
I enjoyed the design of the hotel and ease of valet parking. The room and bathroom were very up to date and very comfortable.
Huge plus for the HOT water and GREAT water pressure in the shower. The staff was very friendly and accommodating. Plus I was able to walk to where I needed to be.
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Date of stay: July 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled with family
Room Tip: Right next to a Starbucks!! 👏🏻👏🏻
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager, Owner at Hilton Garden Inn Orlando Downtown
Responded 10 July 2023
krisconner600, we appreciate you taking the time to review us. We are very glad to see our staff and property resulted in you having a great stay. Safe travels, and please come see us again in the future!
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Alexander G wrote a review Sept 2021
+1
5.0 of 5 bubbles
The Hilton Garden Inn at downtown Orlando is a real gem. Located right on the edge of downtown, it’s quiet but also gives you a city feel having plenty of amenities right at your fingertips. As you enter the property, the main lobby and dinning area is clean and attractive with a modern and bright finish.
Inside the room, everything has a good logical placement, making it easy to grab your phone off a charger next to your bed or if you were sitting down at the table on your laptop or tablet.
The lighting was perfect with plenty of natural night during the day, and nice ambient lighting in the night to relax. The restroom was very clean and was bright making it relaxing while taking a warm shower.
Overall this stay was very very enjoyable.
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Date of stay: September 2021Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Scottie Guess, General Manager at Hilton Garden Inn Orlando Downtown
Responded 29 Sept 2021
Hello there X5874UHalexanderg! Love the title of your review and truly appreciate you taking the time to share your experience and story with us. Beyond elated to read that you loved the room, our newly renovated hotel and most of all the service you received. Again, thank you for staying and we eagerly look forward to welcoming you back to the Downtown area soon. Kind regards, Scottie Guess Scottie.guess@hilton.com
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A lot to digest? Read an AI-generated summary of recent traveller reviews.
Marisol R wrote a review Oct 2021
Washington, District of Columbia, United States
4.0 of 5 bubbles
This property is a few months old. This property is adjoined with the Home 2 Suites property. On the top floor you have an outdoor, rooftop pool. You'll also find a fairly large fitness room and laundry room on the top floor as well. The lady who was working at the bar in the lobby was really nice and personable. Hilton Garden Inn has really delicious food, so i suggest trying the food there. I did not give the hotel a 5-star hotel because i was misled at check-in. I was told that I could use my $10 Food and Beverage allowance at the bar for food or drinks, which is why i ate at the restaurant for dinner. Had I known this, i would have gone out to eat as there are many restaurants in the area within walking distance. The area does have a lot of homeless people, so i don't suggest maybe walking out in the evenings by yourself.
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Date of stay: September 2021
4.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
4.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
dennis w wrote a review Nov 2021
Madison, Alabama
5.0 of 5 bubbles
I have stayed in both the Home 2 and Garden inn sides in recent months and its hard to beat a new hotel. The rooms were clean with no issues for amenities. There are snacks and drinks available in the lobby and there is even a bar! The parking is a bit pricey, I don't like to pay for parking. You can park on the street for free between 6PM and 8AM but the city is strict on the meters if you are there after 8AM. I really liked the patio on the second floor so you can eat your breakfast outside but not street level. My first stay a few months ago was noisy with construction across the street but they are finished now so it is much quieter. Starbucks on site, some eateries across the street.
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Date of stay: November 2021
4.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
4.0 of 5 bubblesService
Trip type: Travelled on business
Room Tip: Rooms on the north side are quieter
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Property Owner, Owner at Hilton Garden Inn Orlando Downtown
Responded 9 Nov 2021
Thank you for sharing your experience with us. We appreciate your feedback and are delighted to hear you had a great stay. We take great pride in not only meeting, but also exceeding the expectations of every guest. We hope you will come back and visit us again soon!
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LeAnn_1114 wrote a review Oct 2022
Tampa, Florida
1.0 of 5 bubbles
It was not a good check out experience. I called the front desk at 11:30 and informed that I needed 30 minutes as I was held up on a work meeting. The front desk informed me I would need to leave and if I stayed an extra 30 minutes I would be charged for half a day. I called the diamond desk and they called the hotel, and the manager still wouldn’t allow the extra 30 minutes. In the meantime, they kept sending housekeeping to knock on the door and try to get in, all while I was trying to wrap up a work call. I understand there are policies in place, but sometimes common sense should take over and the associates should take the opportunity to provide a good customer service experience. To add, I valet parked my car and when it was returned, the valet had disconnected my CarPlay, and Bluetooth and turned on FM radio. I had to reconnect my phone and CarPlay before I drove off. Unacceptable. I am a Diamond member, I travel regularly and always stay in Hilton hotels. Now I will be taking my loyalty to Marriott.
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Review collected in partnership with Hilton Garden Inn
Date of stay: October 2022
2.0 of 5 bubblesValue
3.0 of 5 bubblesRooms
3.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
1.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager, Agency / Consultant at Hilton Garden Inn Orlando Downtown
Responded 17 Oct 2022
Hello LeAnn_1114! Thank you for taking the time to leave us a review. We sincerely apologize for falling short of not only meeting your expectations but ours as well. Rest assured, the feedback provided has been reviewed by our team so we can improve our guest experience. It is never our intention to disappoint a guest, especially our valued Diamond status members.
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SusanRN67 wrote a review June 2022
1.0 of 5 bubbles
Booked prepaid room through agent
Premium balcony with partial ocean view was basically parking lot with far away obstructed ocean view.
Slow check in.
14 dollar parking fee after paying for premium room
Required $50 deposit used my credit card for all purchases except one coffee run and at the end they kept deposit plus, 56 dollar charge on my account.
Add to that the AC that only worked intermittently, tiny bathroom without fan will definitely chose a different hotel for our next cruise out of port Canaveral
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Date of stay: June 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Property Owner, Owner at Hilton Garden Inn Orlando Downtown
Responded 14 June 2022
Thank you for taking the time to leave a review. We are sorry our property did not meet your expectations. We will share your feedback with our team to improve future guest experiences.
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Cristina G wrote a review July 2022
1.0 of 5 bubbles
I still can't believe how all of this has unfolded. I came back to my room last night after a 10hr work day only to find my key card wasn't working. I asked the front desk and they too couldn't get in. The computer said they had moved my room, but that room I had allegedly been moved to was occupied by someone else. Which begged the question: where are all the things that were still in the room when I left for work in the morning? Well not a single person working for the hotel could answer the question. I suggested they take a look at the cameras to suss it out, and they still didn't know. After an hour of waiting in the lobby they finally gave me a backup room and some toiletries so I can bathe after a long day. Five hours later when I came down to check out, there was zero update. Still no clue where my things might be or answers as to what might have happened. I called back a few hours later, and they have yet to even check the lost and found. The housekeeping staff all said that the toiletries were likely tossed. They offered to reimburse me for the cost of the toiletries and nothing else! Not comp me for the room they tossed me out of because they allege that they didn't kick me out at all, that I moved my room in the middle of the night and totally must've forgotten. They also asked me if I actually did take my things with me in the morning to work but forgot. So if you want to risk getting your things stollen and the be lied to by the incompetent staff, by all means book this hotel. If not, go to the Marriott.
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Date of stay: July 2022
1.0 of 5 bubblesService
Trip type: Travelled on business
Room Tip: Go literally anywhere else
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jayla Harris, Owner at Hilton Garden Inn Orlando Downtown
Responded 20 July 2022
Thank you for taking the time to review our hotel, cristinagA8724QF. It is never our intention to disappoint a guest. We have issued a refund for your stay, and will review this complaint during our next team meeting to ensure it does not happen again. We hope to welcome you back in the future for a more positive experience.
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jonathan M wrote a review Nov 2023
Florida
2.0 of 5 bubbles
My wife and I often stay at Hilton Hotels when we travel because they usually have very comfortable rooms and great customer service. Unfortunately, our stay at the Hilton Garden Inn Orlando Downtown was the worst experience we have had at a Hilton hotel. The front desk person knowingly put us in a room that had wet carpets because they had just been cleaned. We returned to the front desk to be moved to another room and before I said anything the front desk person said, “Are you going to tell me that the carpets are wet because there is nothing I can do about that.” He told us that all the rooms in the hotel had wet carpets so it would not do any good to move to another room. If it was not close to 10:00 pm when we checked in, I would have found another hotel. We had to walk around with wet socks for half of our stay. This room should not have been used until the carpets were dry. I do not believe that all the rooms in the hotel had wet carpets. This is a large hotel with a lot of rooms, and I saw the carpet cleaner working on my floor the next day. The front desk clerk just did not want to go through the trouble to move us, and he was rude about it like it was my fault. I chose to stay at Hilton even though there are more affordable options because I want my family to be comfortable, but this was a very uncomfortable stay. This is a nice hotel, but it is a shame not all the staff are concerned about the guests enjoying their stay. Also, the door to our room did not latch without a tremendous amount of pulling on the door and shaking the door handle. This is very unsafe and should be fixed.
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Date of stay: November 2023
1.0 of 5 bubblesValue
4.0 of 5 bubblesLocation
1.0 of 5 bubblesService
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager, Owner at Hilton Garden Inn Orlando Downtown
Responded 7 Nov 2023
Thank you for taking the time to share your feedback about your recent stay, jonathanmQ1349PR. We are very sorry to hear that our property did not meet your expectations. We work very hard to maintain our hotel and ensure we provide a warm, welcoming, and comfortable experience for all guests. Please don’t hesitate to reach out to the hotel directly if you would like to discuss this issue further with a member of our management team. Thank you for your feedback.
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Diana P wrote a review May 2023
5.0 of 5 bubbles
Very clean room, excellent customer service. It never disappoints, valet service was very professional. The location is perfect 10 mnts walk to downtown bar district, far enough to avoid the night time noise.
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Date of stay: May 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager, Owner at Hilton Garden Inn Orlando Downtown
Responded 22 May 2023
Thank you so much for taking the time to tell us about your recent visit. We are so thrilled that you enjoyed your stay. If there is anything that we could have done to make your stay even more enjoyable, please let us know.
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KT D wrote a review July 2023
2.0 of 5 bubbles
I would not recommend this Hilton if you are not used to city life (I.e. hearing first responders vehicles and suped-up cars with loud engines). The other thing that amazed me is that there isn’t any free or public parking in the vicinity. You are either forced to pay the valet parking if $30 something a night or pay to utilize the public parking ($10 a day) except you must move your vehicle by 8 am the next day.
The last thing I observed is that when I requested a cup of hot tea as I do not drink coffee, I was charged for the request. Whereas the standard Hilton business practice is to offer free coffee and tea to its patronage.
As for the restaurant, if you are not eating in or provide a tip with your to go order, the wait time (increases) and friendliness ( decreases ).

The rooms were also exceptionally stuffy. We dropped the AC to 65 and it was still hot in there.

By far the worse Hilton Hotel we have ever stayed at.
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Review collected in partnership with Hilton Garden Inn
Date of stay: June 2023
2.0 of 5 bubblesValue
2.0 of 5 bubblesRooms
1.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
2.0 of 5 bubblesService
1.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager, Owner at Hilton Garden Inn Orlando Downtown
Responded 4 July 2023
Thank you for taking the time to share your feedback about your recent stay, KT D. We are very sorry to hear that our property did not meet your expectations. We work very hard to maintain our hotel and ensure we provide a warm, welcoming, and comfortable experience for all guests. Please don’t hesitate to reach out to the hotel directly if you would like to discuss this issue further with a member of our management team. Thank you for your feedback.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Shawn H wrote a tip 11 July
1 contribution
5.0 of 5 bubbles
"Not a big area for dogs to use potty so be prepared"
Read full review
Brian M wrote a tip 9 July
2 contributions
1.0 of 5 bubbles
"Will never return your refund and staff is not helpful "
Read full review
Greg O wrote a tip Mar 2024
1 contribution
5.0 of 5 bubbles
"Get an interior room if possible, the streets are noisy with traffic. "
Read full review
Annette C wrote a tip Mar 2024
St. Augustine, Florida18 contributions13 helpful votes
5.0 of 5 bubbles
"Definitely eat at some of the local restaurants downtown like Pinery…and Ubers are hard to get after a concert so I would recommend parking."
Read full review
Krusnik N wrote a tip Dec 2023
Ocala, Florida19 contributions30 helpful votes
5.0 of 5 bubbles
"A great place to stay if you are going to a concert at the Amway Center."
Read full review
Not the right property for you?
There are more places to choose from in the Orlando area.
PRICE RANGE
AU$203 - AU$279 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Travelodge by Wyndham Orlando Downtown Centroplex
LOCATION
United StatesFloridaCentral FloridaOrlando
NUMBER OF ROOMS
123
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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HILTON GARDEN INN ORLANDO DOWNTOWN (AU$203) - 2024 Prices & Reviews (Florida) - Photos of Hotel - Tripadvisor

Frequently Asked Questions about Hilton Garden Inn Orlando Downtown
Which popular attractions are close to Hilton Garden Inn Orlando Downtown?
Nearby attractions include St. James Catholic Cathedral (0.4 km), Epic Axe Throwing (0.3 km), and Cathedral of St. Luke, Orlando, Florida (0.4 km).
What are some of the property amenities at Hilton Garden Inn Orlando Downtown?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Hilton Garden Inn Orlando Downtown?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hilton Garden Inn Orlando Downtown?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hilton Garden Inn Orlando Downtown?
Yes, valet parking is available to guests.
What are some restaurants close to Hilton Garden Inn Orlando Downtown?
Conveniently located restaurants include Greenbeat, Craft & Common, and Relax Grill.
Are there opportunities to exercise at Hilton Garden Inn Orlando Downtown?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at Hilton Garden Inn Orlando Downtown?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Hilton Garden Inn Orlando Downtown?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Hilton Garden Inn Orlando Downtown offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hilton Garden Inn Orlando Downtown?
The staff speaks multiple languages, including English, Spanish, and Arabic.
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