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Embassy Suites by Hilton Orlando Downtown

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#156 of 334 Hotels in Orlando
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Embassy Suites by Hilton Orlando Downtown
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975 Reviews from our TripAdvisor Community

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Showing 957: English reviews
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North Mankato, Minnesota
Reviewed 4 days ago NEW

Picked this location because of nearness to Amway Center and downtown nightlife. Had issues with construction noise refrigerator toilet pillows All in all a bad experience. Only positives were the breakfast and Joe the bartender I went to the front desk 4 times to get all issues resolved and had to move rooms

Review collected in partnership with Embassy Suites Hotels
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Thank W7149YUdavidb
Saint Louis, Missouri
HOTEL’S FAVOURITE REVIEW
Reviewed 3 weeks ago

I had no idea I was going to get a two-room suite. Very nice! The free breakfast was terrific! Made to order omelets, waffles, eggs, oatmeal, fruit and much more! The hotel was very clean, nice fitness area and plenty of space to lounge in the common area. Ideal location - close to downtown, Botanical Gardens, etc. About 15-30 minutes...

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1Thank 800lms
About Hotel's Favourite Review
Crystal S, Director of Sales at Embassy Suites by Hilton Orlando Downtown, responded to this review

I am so happy to read that you had a great experience here at the Embassy Suites Orlando Downtown! Thank you so much for taking the time to share your experience on TripAdvisor. Your comments help us to know what we are doing well and where we still have room to grow and your kind words truly encourage our team....

Fort Lauderdale, Florida
Reviewed 4 days ago NEW

Love Hilton brand, just think this hotel could use an upgrading and the furniture and carpets replaced. It wasn't the cleanest I have ever experienced and there was a view of messy construction opposed to the view. Offered when making the reservations.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Vickki S
Reviewed 6 days ago NEWvia mobile

This Embassy Suites offers a great centrally located room in the heart of Orlando. The staff was very friendly and it is a typical Hilton property in regards to amenities and style. The room was a little old and in need of a refurbishment, but otherwise, this hotel is a good place to stay when you are in Orlando.

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Helpful?
Thank Paris F
Crystal S, Director of Sales at Embassy Suites by Hilton Orlando Downtown, responded to this review

Thank you so much for your comments! We are happy you enjoyed your stay! We look forward to hosting you soon as we will be renovating at the end of this year and will be proud to present our new hotel to you. Kind regards, Crystal Smith Director of Sales Embassy Suites Orlando Downtown

Reviewed 1 week ago

Stayed here for a wedding, would have rather picked a different hotel in the area. They have complimentary breakfast and evening drinks with snacks, which I will pass on in the future. Well drinks and hot food that was cold and the cold food was not on ice. Breakfast the hot food was also cold but they did have made...

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Helpful?
Thank Vicki T
Crystal S, Director of Sales at Embassy Suites by Hilton Orlando Downtown, responded to this review

Thank you for taking the time to give us your feedback. I have made note of your comments for t the food and beverage department. I will also ensure that I pass on your notes to our operations team so that we can look for opportunities where we could have made your stay more enjoyable. Thank you again for your...

Columbia, United States
Reviewed 1 week ago

I have diamond status and I have "away from the elevator" noted in my profile preferences. I walked off the elevator directly into my room. The room was DIRECTLY in front of the elevator. The hotel was at max capacity, so I figured I'd make the best of it. The TV stayed on and used earplugs. The walls are paper-thin....

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank michaelfs2017
Crystal S, Director of Sales at Embassy Suites by Hilton Orlando Downtown, responded to this review

Thank you for your feedback. I will ensure that your comments are delivered to our operations team so that we can address the issues you experienced during your stay. It can be difficult to accommodate all requests when the hotel is sold out but we will research to find any areas of improvement that could have made your stay more...

Kingston, Jamaica
Reviewed 1 week ago

Excellent customer service by the front desk and housekeeping staff. Joe the Bartender was also quite efficient. The location was central to the business function and workshop. The environment was clean with walking & easy access to a supermarket and food places

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank 949michelinee
Crystal S, Director of Sales at Embassy Suites by Hilton Orlando Downtown, responded to this review

Thank you for taking the time to give your feedback on TripAdvisor! I will make sure that Joe's supervisor gets your notes. It is a pleasure to read that you enjoyed your stay and we look forward to hosting you on your next business trip to Orlando! All the best, Crystal Smith Director of Sales

Vero Beach, Florida
Reviewed 1 week ago

Great hotel on a perfect location if you are visiting or doing work in the downtown Orlando area. Walking distance to many restaurants, shops and theatres. Also take a walk around Lake Eola it is really quiet beautiful.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Lee O
Crystal S, Director of Sales at Embassy Suites by Hilton Orlando Downtown, responded to this review

Thank you so much for your feedback! I am so happy that you had an opportunity to take advantage of our location. We sure do hope to host you on your next trip to Orlando! Warm Regards, Crystal Smith Director of Sales

Columbia, South Carolina
Reviewed 2 weeks ago via mobile

Ok, from here it goes downhill. We asked for a quiet room, away from noisy street at back of hotel as many reviewers have referenced. "I'll put you in a quiet room", says the nice receptionist. Our room is right, I mean directly, in front of the elevator. We figure, 2 nights, shut the bedroom door, it'll be ok...except the...

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Helpful?
Thank hunley01
Crystal S, Director of Sales at Embassy Suites by Hilton Orlando Downtown, responded to this review

Thank you so much for feedback via TripAdvisor. It is our goal to ensure that you have a great stay and a great night's sleep and I am sorry to hear that we weren't able to accomplish that for you. I will pass your message on to our operations team so that we can address your concerns and find a...

Miami, Florida
Reviewed 2 weeks ago via mobile

There was a five stars service on the rest by david. Also the food was excellent and good presentation rooms are very clean and good size . We still here @ the embassy hotel so far everything is excellent. God job.

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Helpful?
Thank joel4ever
Crystal S, Director of Sales at Embassy Suites by Hilton Orlando Downtown, responded to this review

So glad that you are enjoying your stay with us! Wow! You are still here and gave us a real-time review! How cool is that?! I am happy to see that you are enjoying your time with us and we are so grateful for your feedback! Please don't hesitate to let us know how we can make your stay even...

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Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Breakfast included
  • Restaurant
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Embassy Suites by Hilton Orlando Downtown

Address: 191 E Pine St, Orlando, FL 32801-2736
Region: United States > Florida > Central Florida > Orlando > Central Business District
Price Range: $221 - $493 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Orlando Downtown 3.5*
Number of rooms: 167
Reservation Options:
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Also Known As:
Embassy Suites Orlando Downtown Hotel Orlando
Orlando Embassy Suites
Embassy Suites By Hilton Orlando Downtown Florida
Hotel Style:
#44 Green Hotel in Orlando
#158 Family Hotel in Orlando
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Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton Orlando Downtown staff and other travellers.
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Questions? Get answers from Embassy Suites by Hilton Orlando Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get as far away from the elevators as possible.”
 of 5 bubbles shellyaz, 19 Dec 2016 | Read review
“Don't stay here if you want quiet”
 of 5 bubbles DrugDoc, 15 Dec 2016 | Read review
“Pick a room on the upper floors to get away from lobby noise and for a better view.”
 of 5 bubbles andyrr57, 13 Dec 2016 | Read review
“Rooms off the central foyer are MUCH quieter than the ones which open up into the central foyer”
 of 5 bubbles TardisLady, 10 Oct 2016 | Read review
“a room not facing the construction next door.”
 of 5 bubbles OzTravels80, 20 Sep 2016 | Read review
5 of 5