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Sheraton Vistana Villages - International Drive

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Traveller (3126)
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Panoramas (15)
Traveller (3126)
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Overview
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12401 International Drive, Orlando, FL 32821-6935 See on map
AMENITIES
Free Wifi
Free Parking
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3.5 Star accommodation
Additional information
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Offers from Sheraton Vistana Villages - International Drive
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Rooms
25 Nov.26 Nov.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews(4,720)
Traveller rating
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  • 209
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Monica S
Miami, Florida
98
Reviewed 2 days ago
Received a promotion 5 days / 4 nights in a 1 bed room apartment with full kitchen. Check in was amazing and fast. Conformable beds and spacious apartment. 10 - 15 minute drive to WDW....... Will stay here again for the right price.
2 Thank Monica S
Ana S
10
Reviewed 3 days agovia mobile
I would like to mention how gratefull me and my family are of all arrangements made to accommodate our elderly special needs. Special thanks to Ricardo and Eddie the manager that made every effort far and beyond our expectations. We will definitely return to Sheraton Vistana Resort I drive.
Thank Ana S
Yvette W
254
Reviewed 4 days ago
Very happy with our stay. Staff was cordial and friendly. If you needed antibiotics there it was in no time. They have a nice “Quiet Pool” area which was quite relaxing. Several fitness centers because the resort is so big. Did not get a chance to try there food.
Thank Yvette W
JSsss68
Denver, Colorado
21
Reviewed 6 days ago
We've stayed at this property for decades with our children that are now grown and met us there for a little R&R in our old stomping grounds. It was a little depressing to see the quality of this property going down hill. The beds are probably the biggest complaint, since you essentially go on vacation for some rest, and the mattresses were AWFUL. It took us a week to get our backs to feel better again. I've shared this information with Sheraton as well (as an owner) and hopefully this will be taken care of. The cleanliness of the tile floor in the kitchen (or should I say the lack of cleanliness) was shocking. I had ice fall on the floor the first day we arrived and wiped it up to find the paper towel just filthy. VERY different from stays we've had in years past.The staff however are very pleasant and willing to help in anyway they can, As owners the pressure to attend an owners meeting while on vacation is always a PITA but we get it. Overall it is still a beautiful property, we just hope it continues to stay that way in the future with proper/better maintenance.
Review collected in partnership with this hotel
1 Thank JSsss68
Response from Nahyara O, Social Media Coordinator at Sheraton Vistana Villages - International Drive
Responded 3 days ago
Hello JSsss68, Thank you for being our valued owner and for sharing your recent experience during your stay at the Sheraton Vistana Villages/International Drive. We are sincerely concerned and apologize that we fell short on your expectations. Your helpful comments are much appreciated, and your feedback will help us to continually improve the standard of facilities and services offered to all our guests and owners. Please rest assured that we will be working to ensure that our cleaning and maintenance procedures are executed in the most ideal fashion at all times. We hope to have the pleasure of hosting you and your family again! Kind Regards,
drmilk
Groveland, Illinois
2115
Reviewed 6 days agovia mobile
We are owners at this resort. It’s always been fabulous. We stayed Oct 24-Nov 3. Since it was our second stay here this year, we knew that we would incur a housekeeping fee of $38. This was charged to us on October 30. On October 31, they had a systems upgrade. I was charged again for housekeeping on November 4, although we had already checked out and they only cleaned our room the one time on Oct 30. I’ve called the resort and I’ve been given the run around. They said in their system it only shows one charge. They told me it’s my fault and I need to take it up with my credit card. What??? You charged my credit card, not me! The front desk and management needs to get their act together and take care of their errors that occurred by their October 31 systems upgrade. Not impressed with their customer service toward owners of the resort.
Thank drmilk
Response from Nahyara O, Social Media Coordinator at Sheraton Vistana Villages - International Drive
Responded 4 days ago
Hello drmilk, Thank you for being our valued owner and for taking the time to share with us your feedback regarding your recent stay at Sheraton Vistana Villages/International Drive. Only regular feedback from our owners allows us to improve our service, wherever necessary. We were really sorry to read about this unfortunate experience, as we have escalated your comments to the Management Team and we would like to have the opportunity to learn more about the mentioned charges. At your earliest convenience, please send us more details of your experience at: experiences@sheratonvistanavillagescom Please accept our sincere apologies for the inconvenience caused as well as the assurance that we remain at your disposal, for further assistance. We look forward to hearing from you. Sincerely,
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About
Description
Enjoy spacious one and two-bedroom villas ranging from 500 to 1080 square feet, complimented by fully furnished kitchens or kitchenettes to make a sunny breakfast to a family feast with separate bedroom(s) More featuring The Sheraton Sweet Sleeper, dining/living room, washer/dryer, free in room wireless internet, complimentary parking and no hidden resort fees. This resort is perfectly located on South International Drive on 95 beautifully manicured acres. Four unique pools including a quarter-acre pool with dramatic centerpiece waterfall, playful family interactive pools along with tennis, basketball, fitness centers and picnic areas with barbecue grills are sure to delight every member of the family. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Bar/Lounge
Adult pool
Air Conditioning
Babysitting
Banquet Room
Breakfast Available
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Meeting Rooms
Microwave
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Refrigerator in room
Self-Serve Laundry
Shuttle Bus Service
Tennis Court
Wheelchair Access
Beachfront
Room Service
Spa
Breakfast included
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
GreenLeaders Silver level
Certificate of Excellence
Hotel Style
Onsen
,
Family
,
Romantic
Room types
Kitchenette, Non-Smoking Rooms, Family Rooms, Accessible rooms
Hotel class
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
GreenLeaders Silver level
Certificate of Excellence
Contact Information
Hotel Style
Onsen
,
Family
,
Romantic
Room types
Kitchenette, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
1,037
Price range
USD 131 - USD 367 (Based on Average Rates for a Standard Room)
Also Known As
Sheraton Hotel Orlando
,
Vistana Villages
,
Sheraton Orlando
,
Orlando Sheraton
,
Sheraton International Drive
,
Sheraton Vistana Villages - International Drive Orlando, Florida
Location
United States > Florida > Central Florida > Orlando
Hotel class
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
GreenLeaders Silver level
Certificate of Excellence
Contact Information
Hotel Style
Onsen
,
Family
,
Romantic
Room types
Kitchenette, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
1,037
Price range
USD 131 - USD 367 (Based on Average Rates for a Standard Room)
Also Known As
Sheraton Hotel Orlando
,
Vistana Villages
,
Sheraton Orlando
,
Orlando Sheraton
,
Sheraton International Drive
,
Sheraton Vistana Villages - International Drive Orlando, Florida
Location
United States > Florida > Central Florida > Orlando
Photos
Traveller (3,126)
Room & Suite (1,082)
Pool & Beach (397)
Dining (123)
Amenities (56)
Family and Play Areas (30)
Business Centre & Event Rooms (7)
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Questions & Answers
Ask a question
ordinary34
16 November 2018|
AnswerShow all 2 answers
Response from jumpinjaxflash | Reviewed this property |
Cool key west area
0
Votes
Di B
5 November 2018|
AnswerShow all 6 answers
Response from thingy1 | Reviewed this property |
As you can see from my review, we where there in April/May this year . I phoned about 3 months in advance and specifically asked for a new refurbished apparent and some where not to far from the main pool area. They where... More
1
Vote
emmamcgarvey
5 November 2018|
AnswerShow all 5 answers
Response from jediLady007 | Reviewed this property |
Sheraton charges per person, each way. We found it far cheaper to hire an uber or lyft.
1
Vote
Room Tips
"Key West phase for quiet"
orlandov7
2 weeks ago
Read review
"all apartments have nice views of water"
LexDC
2 weeks ago
Read review
"We loved Courts."
joannem718
2 weeks ago
Read review
"Mattresses are bad. Very uncomfortable."
Wanderer795471
2 weeks ago
Read review
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