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The Enclave Hotel & Suites

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4,867 Reviews from our TripAdvisor Community

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Showing 4,113: English reviews
Sao Bernardo Do Campo, SP
Reviewed yesterday NEW

Packages received was charged and i was not warned. The towels was not changed every day and one day had changed olny two towels, we were in four people, so we had to use same two towels for about 2 days. The fornitures are old and sofa bed is very unconfortable. The extra blanket was very old too.

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Thank Mauricio K
Irishtown
Reviewed yesterday NEW

The hotel is in a great spot and it has good parking. The negatives are that other than the BBQ and small bar, nothing have changed in over 10 years. The clearns were only in the room 3 times in 16 days. Heated outdoor pool is a big plus.

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Thank davidcB4150ZV
Knoxville, Tennessee
Reviewed yesterday NEW

We were at the Enclave for business this week. The room was outdated and furniture was worn out. Location is top notch. Customer service was lacking as there were not enough front desk personnel to facilitate quick check in and check out.

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Thank chriswQ2147NM
Glenolden
Reviewed 2 days ago NEW

e continental breakfast was full of nothing but sugar and there was not enough staff to keep the breakfast room tidy. They only clean the room every 3 days which is not enough. Elevators inspections expired on 8/2016.

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Thank Annmarie O
Stenhousemuir
Reviewed 4 days ago NEW

Excellant hotel, rooms very clean and plenty room. Staff accomodated our request for certain room due to health reasons very impressed with this. Nothing was a problem to staff very helpful. Loved indoor pool for at night and location just of international drive perfect. Only downside breakfast was poor had to eat out everyday and hotel taxi was very expensive...

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3Thank C6311DQelizabethm
StaySkyHotelsResorts, Guest Relations Manager at The Enclave Hotel & Suites, responded to this review

Thank you very much for the 5-star review! We are very happy to hear that you had an excellent stay with us! We hope to host you again on your next trip to Orlando Best, Fernanda Social Media Concierge

Manchester, United Kingdom
Reviewed 4 days ago NEW

Absolutely awful. Management clearly not bothered about bad feedback, constant comments about we will review feedback, clearly not doing that. Dated rooms, old TV's, bed etc that are older than me. Rooms not cleaned, once got out of the shower bare footed and walked to the kitchen and the soles of my feet were jet black from the dirt on...

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2Thank jms123457
StaySkyHotelsResorts, Guest Relations Manager at The Enclave Hotel & Suites, responded to this review

Thank you for writing a review about our resort. I would like to assure you that we take our guests’ experience very seriously, and we are saddened to hear that we didn’t meet your expectations during your stay with us. Thank you again for sharing your experience, as we use our guests’ feedback to continually improve our services. Warm regards,...

Aylsham
Reviewed 4 days ago NEW

So-called Continental Breakfast was a joke! No cheese selection, no cold cooked meats, no boiled eggs, no real butter, no tea, only one juice, only stodgy cakes & biscuits. Could only face this for one meal!

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Thank Michael J
StaySkyHotelsResorts, Guest Relations Manager at The Enclave Hotel & Suites, responded to this review

Hi Michael, Thank you for your review! We apologize if our free breakfast did not meet your expectations. We would like to share that guests can upgrade to hot breakfast for a nominal fee. We hope you enjoyed your trip to Orlando despite not being happy about the breakfast items we served and we look forward to being able to...

Brit on tour
Reviewed 5 days ago NEW

This was our second time staying at this hotel and unless it undergoes some major refurbishment, I doubt we will stay here again. We have stayed at a number of hotels on I Drive, opting to stay at the Enclave suites this time out to the price for a 2 bed apartment, which was a pretty good price. Our first...

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1Thank WhitbyLad
StaySkyHotelsResorts, Guest Relations Manager at The Enclave Hotel & Suites, responded to this review

Thank you for being a repeat guest and we appreciate your feedback. We has already started renovations, so we really do hope to see you again in the near future. Best, Fernanda Social Media Concierge

Reviewed 5 days ago NEWvia mobile

This was our third visit to the enclave we decided to try Christmas and again we were not disappointed the reception staff are amazing they cannot help you enough especially Thomas always on hand if there are any problems . We emailed Vera the manager before our arrival asking for a low floor everything was in place on our arrival...

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3Thank michaeljako
StaySkyHotelsResorts, Guest Relations Manager at The Enclave Hotel & Suites, responded to this review

Thank you very much for the 5-star review! We are very happy to hear that you decided to celebrate Christmas with us and we thank you for your continued loyalty. We appreciate your lovely comments about our staff and we hope to see you soon! Best, Fernanda Social Media Concierge

Reviewed 6 days ago NEWvia mobile

Stayed at this embarrassment of accommodation and never again. All they ever do is apologise, but never do anything about it, breakfast staff are great but that's it I'm afraid, 600 bad reviews people-come on, wakey wakey

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3Thank Mart D
StaySkyHotelsResorts, Guest Relations Manager at The Enclave Hotel & Suites, responded to this review

We are so sorry to hear that you were disappointed during your stay and apologize for not meeting your expectations. We also encourage our guests to read the reviews as we have more than double 5-star reviews than we have negative ones and we also have countless repeat guests that continue to share their excitement about our hotel on our...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Shuttle Bus Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Spacious two bedroom/two bath suites and deluxe studio suites with fully equipped kitchenettes and private balconies. Located just off famous International Drive and 5 minutes to Universal Orlando. Two outdoor pools plus an indoor heated pool & spa. Free continental breakfast and shuttle to Universal and Sea World, small fee for Disney Shuttle. ... more   less 

Additional Information about The Enclave Hotel & Suites

Address: 6165 Carrier Drive, Orlando, FL 32819-8254
Region: United States > Florida > Central Florida > Orlando
Price Range: $93 - $211 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — The Enclave Hotel & Suites 2.5*
Number of rooms: 321
Reservation Options:
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Also Known As:
The Enclave Hotel Orlando
The Enclave Hotel And Suites
The Enclave Hotel & Suites Orlando, Florida
Hotel Style:
#48 Top resorts Hotel in Orlando
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Questions & Answers

Here's what travellers have asked, with answers from The Enclave Hotel & Suites staff and other travellers.
213 questions
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Questions? Get answers from The Enclave Hotel & Suites staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“One where air conditioner works”
 of 5 bubbles mare46531, 17 Jan 2017 | Read review
“I was in building 1 7th floor. room 1706. i would recommend it because the view and nice size room”
 of 5 bubbles GordonG27, 13 Jan 2017 | Read review
“we were happy on the bottom floor, our room was like a mini efficiency. It was great! We felt right at home. We didn't want to leave!!”
 of 5 bubbles StephanieIrvinRN, 11 Jan 2017 | Read review
“Book a remodeled room overlooking the pool unless you want lights from the amusement park flashing in your window.”
 of 5 bubbles kayakdaddy, 29 Dec 2016 | Read review
“lake views are lovely”
 of 5 bubbles 857salt, 23 Dec 2016 | Read review
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