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The Enclave Hotel & Suites

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The Enclave Hotel & Suites
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4,754 Reviews from our TripAdvisor Community

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Showing 4,025: English reviews
Margate
1 review
Reviewed yesterday NEW

I keep reading that rooms are being updated but in 5 visits have never had one of these rooms. Had to flush chain 7 times each use. And that was after 3 visits from maintenance. I don't choose to waste my holiday complaining but was frustrating.

Review collected in partnership with this hotel

Helpful?
Thank Tiffany H
West Lothian
2 reviews
Reviewed 2 days ago NEW

Hotel is in a great location very close to international drive. Staff are very friendly and helpful we always stay in the enclave suites every time we go to Florida hotel has free transport to seaworld, universal

Review collected in partnership with this hotel

Helpful?
Thank gillian33b
Miami
1 review
Reviewed 4 days ago NEW

It was horrible. We left 1 day early and didn’t even bother to get our money back for it. They gave us the nastiest, filthiest, most disgusting room they could find. We were there for our 6th year anniversary and it was the worst experience and accommodations we ever had.

Review collected in partnership with this hotel

Helpful?
Thank samy7998
StaySkyHotelsResorts, Guest Relations Manager at The Enclave Hotel & Suites, responded to this review

Dear Samy, Thank you for taking the time to review our hotel. We are very sorry to hear that the service you received while staying with us was any less than outstanding. We value and respect all of our guests, so we would like to apologize if we didn't provide you with the high quality service and standards we adhere... More 

Bronx
1 review
Reviewed 4 days ago NEW

Great location! Very close to the Universal Studios Theme Park with lots of location to dine, shop or be entertained!!! Free parking, Complimentary Free Breakfast, Free Internet Service and even had a BBQ ongoing when I reached!!!!! Staff were nice too!

Review collected in partnership with this hotel

Helpful?
Thank 285bevinb
StaySkyHotelsResorts, Guest Relations Manager at The Enclave Hotel & Suites, responded to this review

We are happy to hear that you had a great sty with us and enjoyed our great location amenities and staff! Thank you for your review, and we hope to welcome you back in the near future! Best wishes, Liliana Social Media Concierge More 

Rio De Janeiro, Brazil
2 reviews
Reviewed 4 days ago NEW

Terrible continental breakfast, forcing guests to buy an upgrade for 6 dollars. Poor cleaning, specially the carpet and bath tub. On the other hand, hotel is really clone to parks and outlet, easy to find.

Review collected in partnership with this hotel

Helpful?
Thank Colin F
StaySkyHotelsResorts, Guest Relations Manager at The Enclave Hotel & Suites, responded to this review

Hello Colin! Thank you for providing us with your feedback. We strive to provide our guests with outstanding customer service, so we are very sorry to hear about the issues you encountered. Thank you for staying with us and we hope to welcome you again in the future. Best, Liliana Social Media Concierge More 

1 review
Reviewed 5 days ago NEW

Holes in the carpet in the room, a 2x4 holding up the sink in the lobby bathroom, and the entire place is worn. Spend the extra $50-$100 and stay somewhere else. The only reason I didn't rate it lower was because while it was very rough and worn, it wasn't dirty.

Helpful?
Thank Olivia P
StaySkyHotelsResorts, Guest Relations Manager at The Enclave Hotel & Suites, responded to this review

Dear Olivia, Thank you for your review. We are so sorry to hear that you were disappointed during your stay and apologize for not meeting your expectations. I assure you that we strive to provide our guests with an outstanding experience, so we are sorry we let you down. I have already addressed your concerns with our management team for... More 

Sao Paulo
1 review
Reviewed 5 days ago NEW

The beds in my room were too small even for foreign standards. Usually hotels in the US offer larger beds. The overall look and feel of the room is very dated. Sliding door in the closet was jammed. The carpets in the room and in the floor level is very old

Review collected in partnership with this hotel

Helpful?
Thank luisgustavof251
StaySkyHotelsResorts, Guest Relations Manager at The Enclave Hotel & Suites, responded to this review

Dear Luis, Thank you for sharing your experience at out hotel with us. We really appreciate your feedback as it allow us to continue to improve our services. We apologize that we couldn’t meet your expectations and we will relay your comments to our management team for review and consideration. We sincerely hope you would choose us again on your... More 

Dover, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 5 days ago NEW

Me and my cousin stayed here for two weeks in November. It is in a fantastic location with lovely views from the balcony. Cannot fault anything, all the staff were friendly and inviting, the accommodation and grounds were all immaculate. The room could do with a slight update but it didn't affect the quality of our stay.

Review collected in partnership with this hotel

Helpful?
Thank staceyt91
StaySkyHotelsResorts, Guest Relations Manager at The Enclave Hotel & Suites, responded to this review

Hello Stacey! Thank you very much for the wonderful review! We are very happy to hear that you had a brilliant stay with us and enjoyed our accommodations, lovely view and friendly staff! It was our absolute pleasure to serve you and we hope to welcome you back soon! Best wishes, Liliana Social Media Concierge More 

Lutz
1 review
Reviewed 6 days ago NEW

The main reason my family and I wanted to stay at this hotel was for the heated pool due to the cooler weather. The outdoor pool was more warm than the indoor pool. We told the staff. They said it would be fixed. The next day it still wasn't fixed. My children weren't able to swim due to this issue... More 

Review collected in partnership with this hotel

Helpful?
Thank melmilfla
StaySkyHotelsResorts, Guest Relations Manager at The Enclave Hotel & Suites, responded to this review

Thank you very much for your review. We are glad to hear that you enjoyed our convenient location! However we are sorry to hear you were disappointing with several elements of your stay and we apologize for any inconvenience caused. We thank you again for your valuable feedback. We will relay your comments to our management team for immediate review.... More 

Felixstowe
1 review
Reviewed 6 days ago NEW

Spacious accommodation on a budget, with great balcony views from the higher floors. Great grounds, pools, and spa baths. All staff were very polite and helpful. Some fixtures and fittings in need of repair. Late night Pizza Hut Express on site was very useful.

Review collected in partnership with this hotel

Helpful?
Thank U9734HFdavidd
StaySkyHotelsResorts, Guest Relations Manager at The Enclave Hotel & Suites, responded to this review

Hello David! We are happy to hear that you have enjoyed your stay with us and we appreciate your feedback on how we may improve. Thank you for your review, and we hope to welcome you back in the near future! Best wishes, Liliana Social Media Concierge More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Free Breakfast
  • Shuttle Bus Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Spacious two bedroom/two bath suites and deluxe studio suites with fully equipped kitchenettes and private balconies. Located just off famous International Drive and 5 minutes to Universal Orlando. Two outdoor pools plus an indoor heated pool & spa. Free continental breakfast and shuttle to Universal and Sea World, small fee for Disney Shuttle. ... more   less 

Additional Information about The Enclave Hotel & Suites

Address: 6165 Carrier Drive, Orlando, FL 32819-8254
Region: United States > Florida > Central Florida > Orlando
Price Range: $92 - $271 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — The Enclave Hotel & Suites 2.5*
Number of rooms: 321
Reservation Options:
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Also Known As:
The Enclave Hotel Orlando
The Enclave Hotel And Suites
The Enclave Hotel & Suites Orlando, Florida
Hotel Style:
#46 Top resorts Hotel in Orlando
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Questions & Answers

Here's what travellers have asked, with answers from The Enclave Hotel & Suites staff and other travellers.
196 questions
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Questions? Get answers from The Enclave Hotel & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid building three. It smells bad.”
 of 5 bubbles AndyM08, 24 Nov 2016 | Read review
“High floor but not in block no 2 and try and get a patio room as they have sunbirds and a table and chairs”
 of 5 bubbles janicej656, 22 Nov 2016 | Read review
“first floor are the best rooms for babies”
 of 5 bubbles rafatropel, 1 Nov 2016 | Read review
“Enclave II is very quiet.”
 of 5 bubbles Donna4312015, 26 Oct 2016 | Read review
“All the rooms are private owned so some good some not so good”
  • Massive balcony
 of 5 bubbles liank_13, 25 Oct 2016 | Read review
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