Residence Inn by Marriott near Universal Orlando
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Residence Inn by Marriott near Universal Orlando

Traveller (158)
Room & Suite (78)
Residence Inn near Universal Orlando
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About

4.5
#137 of 374 hotels in Orlando
4.9 of 5 bubbles
Location
4.5 of 5 bubbles
Cleanliness
4.5 of 5 bubbles
Service
4.3 of 5 bubbles
Value
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Turn your stay into an adventure at Residence Inn Near Universal Orlando™. We put guests within reach of top attractions including the Orlando Vineland Premium Outlets®, SeaWorld®, and Walt Disney World Resorts®. Our official Universal Partner hotel features spacious studio, 1- and 2-bedroom suites and amenities including a free shuttle service and smart TVs with streaming capabilities.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Free breakfast
Patio
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Parking
Wifi
Paid internet
Pool / beach towels
Outdoor pool
Fence around pool
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Banquet room
Meeting rooms
BBQ facilities
Baggage storage
Non-smoking hotel
Outdoor fireplace
Outdoor furniture
Picnic area
Shared lounge / TV area
Sun loungers / beach chairs
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
Room features
Air conditioning
Desk
Dining area
Housekeeping
Coffee / tea maker
Cable / satellite TV
Sofa bed
Bath / shower
Seating area
Sofa
Iron
Private bathrooms
Wake-up service / alarm clock
Kitchenette
Dishwasher
Microwave
Refrigerator
Stovetop
Kitchenware
Flatscreen TV
On-demand films
Radio
Complimentary toiletries
Hair dryer
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
3.0 of 5 stars
HOTEL STYLE
Modern
Business
Languages Spoken
English, Spanish
Hotel links
Special Offer:Earn points toward free nights.

Location

5614 Major Blvd, Orlando, FL 32819-7959
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 70 out of 100
70
Orlando Intl Airport
16.2 km
See all flights
Orlando Sanford International Airport
40.1 km
See all flights
4.5
4.5 of 5 bubbles250 reviews
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Reviews summary
This summary was created by AI, based on recent reviews.
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The Residence Inn by Marriott near Universal Orlando is celebrated for its inviting atmosphere and well-stocked rooms, offering amenities that ensure a comfortable stay. Guests are particularly fond of the hotel's prime location close to Universal Studios and the complimentary shuttle service, which enhances the overall experience. While the hotel's cleanliness and friendly service frequently receive praise, likening it to a luxury establishment, some travelers have voiced concerns over room maintenance and value, suggesting room for improvement in these areas.
Location
Convenient
Atmosphere
Inviting
Rooms
Unkempt
Value
Reasonable
Cleanliness
Mixed
Service
Friendly
Amenities
Satisfactory

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250Reviews22Q+A32Room tips
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Detailed Reviews
steadfasttraveler wrote a review Feb 2020
Orlando, Florida
5.0 of 5 bubbles
My husband and I stayed at the Residence Inn for two days while visiting Universal. The staff (especially Phoenix) was friendly and helpful, the room was extremely clean, the distance from the park is short (about 10-15 min away), parking was included, AND the breakfast provided a vast selection of food items. We were extremely happy with our stay and will book again when we return to Orlando in the future.
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Date of stay: February 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from SeanR2573, General Manager at Residence Inn by Marriott near Universal Orlando
Responded 20 Feb 2020
Thank you for staying and providing your feedback! Also, thank you for providing your recommendation. It is great to hear you enjoyed your stay. We very muck look forward to hosting you again. We will share your feedback with Phoenix. Please let us know if we can provide further assistance. Regards, Sean Rowe
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CaryPlanner wrote a review June 2021
Cary, North Carolina
5.0 of 5 bubbles
We spent one night at this property when we needed to arrive a day early and Universal was fully booked. We stayed with Marriott points, but the dollar price was very reasonable. We had a standard two Queen room, which was spacious. It had a long, comfy bench couch (could easily make an extra bed), two comfy beds, a full fridge, microwave, two burners, dishwasher…very nice and modern furnishings throughout…with an enormous shower with glass wall and large closet and dresser drawers. The room was huge and had a wall length desk as well.

Very quiet. Didn’t hear a peep the whole stay. AC worked great. Never had to wait for an elevator more than a minute. Nice lobby. Eclectic free breakfast…lots of individually wrapped options from Chex cereal, cornflakes, heat and eat oatmeal, egg McMuffin type sandwich, Smuckers PBJ strawberry, bananas, 2% milk, and more.

Apparently the shuttle to Universal is limited times and must be registered for…heard desk tell someone to try at 7 am to register for it. We just took an Uber ($8-$10). Walgreens across the street.

We are staying at Cabana Bay for the two following nights and there is loud exterior noise from the waterpark and pool in our room, the bed and pillows aren’t as comfy, and the AC is either too cold or muggy. Long hallway walk and food in diner is subpar. The only plus is early entrance and close walk to the Volcano Bay Waterpark (our entertainment this trip). First time at Cabana Bay (only rooms available for our stay at Universal). I’d happily switch back to Residence Inn for much larger room, quiet, and comfort.

Would stay again if Royal Pacific or Portofino is sold out.
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Date of stay: June 2021
5.0 of 5 bubblesValue
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Lance Fischer, General Manager at Residence Inn by Marriott near Universal Orlando
Responded 20 July 2021
First and foremost, thank you for staying with us and thank you for taking the time to review your stay. It is wonderful to see you enjoyed your stay with us. The team works hard to make sure our rooms and service are top notch and it looks like their hard work has paid off. We will be sure to share your review with our team. Thanks again for the review and we look forward to having your stay with us again the next time you are in Orlando.
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A lot to digest? Read an AI-generated summary of recent traveller reviews.
Katharine M wrote a review Sept 2022
5.0 of 5 bubbles
I evacuated for the hurricane from Tampa to Orlando. I want to acknowledge the assistant manager Alexis who was like an angel to me. On Wednesday morning I had trouble with my room I went downstairs and told her and the first thing she said was you don’t need that in the face of what’s going on so let me help you. She took care of the situation but the point that I’m making is or in the middle of a hurricane evaluation people are coming and going and she took the time to make sure I was OK. On top of that she personally helped me move my stuff from one room to another And brought me two cans of tuna fish to my room later that day. Additionally I had conversations with a general manager Jenna and Alexis. I was so confident by their approach to us who were evacuating and who are staying a couple of days with them in this place because you know they cared about us like family and they took their responsibility very seriously and they had all kinds of back up stuff like flashlights water and when the power went off we had air circulating in the rooms we could use the toilets there couldn’t of been a better place for me to be during A hurricane so I can just imagine how wonderful it is there without all of that pressure give them five stars and more if I could oh plus the place is beautiful and clean
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Date of stay: September 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Lindsey Z wrote a review Mar 2020
4.0 of 5 bubbles
This hotel was really nice! The breakfast selection was good(especially the pastry variety offered)! The information about when to go for breakfast(the second picture) is very convenient in order to figure out what time to get breakfast before the shuttle to the park! I would love to see this feature at more locations throughout the USA! I’m sorry for the lack of pictures. This hotel is very convenient for going to the Universal Studios Orlando parks, with a shuttle service offered.
The staff at this location were very amazing and helpful! One of the gals that works the front desk at night(I forget her name, but she has curly hair) recommended a local Mexican place(Agave Azul) for dinner down the street from the hotel and it was amazing!
Unfortunately, the shuttle service is where I had to take one star off. :( The reservation desk for the shuttle is only open in the morning.
I overall enjoyed my stay here and would come back to this hotel!
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Date of stay: March 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from SeanR2573, General Manager at Residence Inn by Marriott near Universal Orlando
Responded 10 Mar 2020
Thank you for staying and sharing your honest feedback! We appreciate your business and hope to have the opportunity to host you again. Also, thank you for recognizing the efforts of our team. Please let us know if we can provide further assistance. Regards, Sean Rowe
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Wendy B wrote a review Feb 2022
5.0 of 5 bubbles
Wondering why we had never booked here before.. my husband booked this hotel and we took a chance but clearly scored. Room layout is great, not too big (2 queen bed studio) but everything wonderfully arranged.. beds are super comfortable, husband joked on taking the pillows home lol. Everything was clean and had sufficient supplies for all we needed including full size shampoo, conditioner, bodywash, small dish soap, sponge, paper towels, etc. We didn't have to go out and buy anything like we usually do. For some reason, house keeping skipped out on us but front desk helped us in getting what we needed.

Now, lets get to the cafeteria part. Love the hot/cold breakfast buffet and love how attentive the staff within the cafeteria is. Constantly stocking all, cleaning all the time, assisting with all that is needed and going out of the way to help out. We came into interaction with Patty Peña and she definitely made an impact within our family. My kids absolutely loved her and her hospitality.

All aside only thing I can complain on is house keeping not coming into our room through the whole visit but everything else made it up. This will definitely be out go to hotel from now on!
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Date of stay: February 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Vicki M wrote a review Mar 2022
Huntsville, Texas
5.0 of 5 bubbles
We highly recommend staying here. This was the very best staff day and night shifts. They were so friendly and accommodating. The hotel was very clean and close to everything.
We caught the shuttle the first day but drove the next two days so we didn’t have to wait when the kids got tired. The shuttle driver was very nice as well. The breakfast was fresh each day and there was a place to do laundry on site which was a big plus after we got drenched in the rain on the way out of the park=(
OVERALL GREAT EXPERIENCE =)
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Date of stay: March 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Lauren M wrote a review Jan 2021
Austin, Texas
3.0 of 5 bubbles
The stay was good. The breakfast was actually really nice, everything was packaged and it was grab and go style. Customer service was disappointing. The whole week that we stayed we probably saw someone at the desk twice. So it didn’t feel very welcoming. The room was not properly cleaned. (Food still left in the fridge and cabinets) There was still hair in the shower and on top of the toilet. (I work front desk at a Marriott myself so I also check everything) I would stay again just because the layout of the room and location is very convenient but maybe work on the cleanliness and customer service.
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Date of stay: January 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sean Rowe, General Manager at Residence Inn by Marriott near Universal Orlando
Responded 21 Jan 2021
Thank you so much for taking the time to leave a review. We strive to give the best service possible but it looks as though we have fallen short. I have followed up with the appropriate team members and shared your feedback so that we may get better as a team. I hope if your travels bring you back to the Orlando area we will have the opportunity to serve you again.
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JBET wrote a review June 2021
5.0 of 5 bubbles
Well I don’t even know how to start how amazing was my experience at this Residence Inn by Marriott. Patty the breakfast attendant was superb ! Her ability to make everyone happy was exceptional . Berto the Front Desk Supervisor and the housekeeping crew always smiling and making sure all my needs were cover and satisfied . Definitely a 5 star ⭐️ treatment in a business environment stay .
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Date of stay: June 2021Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Lance Fischer, General Manager at Residence Inn by Marriott near Universal Orlando
Responded 6 July 2021
Dear Moneymachinelife24, Thank you for taking the time to write a review of your stay. Patty, Berto, and the entire front desk do their absolute best to make sure our guests enjoy their stay with us and we will definitely share your comments with them and the rest of the team. We are so glad you enjoyed your stay and we hope to see you again the next time you are in the Orlando area.
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Jeff A wrote a review Jan 2022
Swedesboro, New Jersey
2.0 of 5 bubbles
Our flight was delayed and we did not get to the property until 2am. The lobby door was locked and no one was present at the front desk. So I buzzed 3 times until I saw someone appear and then it took a while for her to open the door. Instead of asking how we were, welcoming us as platinum members, all she could say was that I didn't have to push the buzzer more than once. Kept repeating it like a broken record. When I said I pushed the buzzer 3 times because I had no idea anyone was there, she said she was inside the back room. How am I supposed to know there is a back room? Do I have xray vision, was there a sign at the buzzer saying to only press once after hours? I did not hear the buzzer so I had no idea it was working. I was extremely tired having embarked on a 12 hr trip due to the delay and the welcome I get is someone lecturing to me on how to use a buzzer? She did not even give us any details about the property, or the shuttle service, or ticket info, and told us we had to call the next morning for late checkout. Well naturally as a platinum guest that arrived at 2am, you would think she would be able to give us a late check out as a courtesy and considering we are allowed a 4pm check out. She was probably one of the worst front desk staff I have ever dealt with for a marriott bonvoy property. And I have been to hundreds of properties.

The only saving grace of this property was that the day front desk staff were excellent. But all it takes is one bad apple to ruin a vacation. I surmise that this property hires its worst employees for the overnight shift since they don't have to interact much with anyone. But for the few people they interact with, usually professionalism, decorum, hospitality is even more important because anyone checking in that late probably had a rough trip to get there. I would hope that this property trains everyone equally though, especially the overnight staff because those staff need to be the most professional out of anyone. Sadly, I probably will not stay here again because of this one bad apple at this hotel.
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Date of stay: January 2022
3.0 of 5 bubblesValue
4.0 of 5 bubblesLocation
2.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jenna Nichols, General Manager at Residence Inn by Marriott near Universal Orlando
Responded 26 Jan 2022
Thank you so much for bringing this to my attention as this is the first I have heard of this type of my service from my Night Auditors, both have been with us for a long time and always offer exemplary service. I kindly ask you reach out to me via email so we can discuss this further, Jenna.Nichols@marriott.com this way I have a better understanding of how we can prevent this from happening in the future.
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Corey O wrote a review July 2023
5.0 of 5 bubbles
If you’re looking to get close to Universal for a great value, this hotel should be your choice. Within just a few minutes of the parks, they offer apartment style accommodations, complimentary breakfast (constantly being restocked), and the cleanliness is on par with luxury brand hotels. The staff is courteous and friendly. We are local from the Clearwater area and are passholders at all of the parks in Orlando. This will be our home base when visiting in the future. Thank you for a great stay!
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Date of stay: July 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jenna Nichols, General Manager at Residence Inn by Marriott near Universal Orlando
Responded 14 Aug 2023
Thank you so much for your kind words!
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tom5246 wrote a tip June 2024
Hartford, Connecticut6 contributions7 helpful votes
1.0 of 5 bubbles
" so many better options surrounding this dump."
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Alexandre B wrote a tip Feb 2024
2 contributions
5.0 of 5 bubbles
"Most of the employees/staff speaks Spanish and English."
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samer wrote a tip Jan 2024
2 contributions
5.0 of 5 bubbles
"Wake up early for breakfast"
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Addis C wrote a tip Nov 2023
1 contribution
5.0 of 5 bubbles
"It's amazing!!! Definitely you should stay, every nice neat and pretty. And the location is great. "
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ACBray wrote a tip Sept 2023
4 contributions
5.0 of 5 bubbles
"Make a reservation for the universal studios shuttle at the vacation desk each morning. There is no shuttle service to the airport."
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Not the right property for you?
There are more places to choose from in the Orlando area.
PRICE RANGE
AU$207 - AU$285 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Residence Inn near Universal Orlando
LOCATION
United StatesFloridaCentral FloridaOrlandoFlorida Center
NUMBER OF ROOMS
195
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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RESIDENCE INN BY MARRIOTT NEAR UNIVERSAL ORLANDO (AU$207) - 2024 Prices & Reviews (Florida) - Photos of Hotel - Tripadvisor

Frequently Asked Questions about Residence Inn by Marriott near Universal Orlando
Which popular attractions are close to Residence Inn by Marriott near Universal Orlando?
Nearby attractions include Hollywood Drive-In Golf (1.1 km), Orlando International Premium Outlets (0.6 km), and Lonely Dog Immersive Experience (0.9 km).
What are some of the property amenities at Residence Inn by Marriott near Universal Orlando?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Residence Inn by Marriott near Universal Orlando?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Residence Inn by Marriott near Universal Orlando?
Guests can enjoy free breakfast, barbeque facilities, and complimentary tea during their stay.
Is parking available at Residence Inn by Marriott near Universal Orlando?
Yes, free parking is available to guests.
What are some restaurants close to Residence Inn by Marriott near Universal Orlando?
Conveniently located restaurants include Border Grill Fresh-Mex, Haagen Dazs Ice Cream, and Five Guys.
Are there opportunities to exercise at Residence Inn by Marriott near Universal Orlando?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at Residence Inn by Marriott near Universal Orlando?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Residence Inn by Marriott near Universal Orlando?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Residence Inn by Marriott near Universal Orlando offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Residence Inn by Marriott near Universal Orlando?
The staff speaks multiple languages, including English and Spanish.
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