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It started with the shuttle that picked us up from the airport. The shuttle picks up for several hotels. We dropped other people off at other hotels before getting to the best western. When we got out of the shuttle with baby in hand, the...More
Thank Kimberly A
Response from Jessica L, Guest Relations Manager at Best Western Airport Inn & SuitesResponded 11 December 2017
Thank you for completing the survey regarding your recent stay at our property.
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you...More
Traveling by motorcycle. I stayed here in January 2017 and noticed there is a storage facility next door where I could park my bike so I stayed again in November. The shuttle to the airport made everything very convenient. The only downside is that there...More
I was very disappointed in our stay here. I had come to rely on the Best Western name to ensure good service and comfortable accommodations. The woman at the counter did the least amount possible when checking us in. She kept disappearing into the back...More
Response from BestWesternHotels, Corporate at Best Western Airport Inn & SuitesResponded 14 December 2017
We are sorry to hear that your recent stay with us did not exceed your expectations. We appreciate your feedback and will use it to make improvements to offer guests a better experience in the future. We hope you will give us another chance and...More
A well equipped hotel that is close to the Orlando airport. It is an older hotel that has had a superficial renovation. It is fully featured, including a large outdoor swimming pool and a small workout room. The wifi service is a bit slow. The...More
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This hotel was a great find. It is 7 minutes to and from Airport, Staff were all very friendly and helpful. The rooms were very clean, and the free breakfast buffet was great :) . I will definitely recommend this place to family and friends...More
Response from WilliamELewisJr | Reviewed this property |
Nothing particularly within "walking distance" as you request. With that said, this is Orlando. Not sure where you are leaving from on your cruise, but there are a number of grocery and food/wine stores about 2 miles... More
Nothing particularly within "walking distance" as you request. With that said, this is Orlando. Not sure where you are leaving from on your cruise, but there are a number of grocery and food/wine stores about 2 miles away.
/s/ William E. Lewis Jr.
Fort Lauderdale, Florida
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"I prefer the rooms at the end of the hall so I'm not hearing kids running around since this is a business..."