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BEST WESTERN Airport Inn & Suites

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BEST WESTERN Airport Inn & Suites
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763 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN Airport Inn & Suites
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Showing 671: English reviews
Bois D Arc, Missouri
Reviewed 1 week ago via mobile

We booked through booking.com and the man behind the counter told us that they were not honoring any bookings from today. They said they were full and that there was a computer glitch and it wasn't their fault. They were no help in trying to find anything else. They also didn't answer the phone when we tried to get their...

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Helpful?
Thank Rod P
Juliana U, General Manager at BEST WESTERN Airport Inn & Suites, responded to this review

Dear Valued Guest, We sorry you experimented the inconvenience that Booking.com, Agoda and few other travel companies caused on our property yesterday. It was indeed a tremendous inconvenience not only for you as guest but for us as a hotelier. We regret to learn that you fell not well treated or assisted from our Front Desk Agent. Please accept our...

Tampa, Florida
Reviewed 1 week ago

The first thing that irked us was when we asked for rooms on the same floor (2 Kings) we were given a load of baloney about it not being possible until check in. Really? So if I have kids they may or may not be anywhere near my room? One person claimed there were no rooms with adjoining doors. That...

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Helpful?
Thank WimbledonWoman
Juliana U, General Manager at BEST WESTERN Airport Inn & Suites, responded to this review

Dear WimbledonWoman, Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. However some requests sometimes can be only attended at the the check in, because it is based on availability. I greatly appreciate your comments about aspects...

EAGAN
Reviewed 1 week ago

Dirty rooms, leaking sprinkler system, inneffective cooling system, stained sheets, overall uncomfortable. Pool area was a staff smoking break area, which was pretty frustrating for my kids. Staff didn't seem concerned with my unhappiness.

Review collected in partnership with Best Western
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Helpful?
Thank E B
Juliana U, General Manager at BEST WESTERN Airport Inn & Suites, responded to this review

Thank you for taking the time to write a review. First off,we would like to apologize for any inconvenience you may have encountered during your stay. We are truly sorry that you experienced a few difficulties, we moved quickly to correct (such as the maintenance issue and staff) Our guests safety and happiness will always remain our top priorities. We...

Orlando, Florida
Reviewed 1 week ago

Neida Ramos went over and beyond to help us and she is an excellent person to have at your front desk. She is pleasant and helpful even though very busy. She is definitely a "10" in every way. We would recommend this motel.

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Helpful?
Thank carlsonjd2
Juliana U, General Manager at BEST WESTERN Airport Inn & Suites, responded to this review

Thank you for taking the time to share your recent experience at Best Western Airport Inn & Suites. We loved hearing about your wonderful stay,we hope that you will recommend our hotel to all of your friends and family and think of us next time you find yourself traveling to our area! Sincerely, Juliana Usquiano General Manager.

Reviewed 2 weeks ago

We have stayed at this hotel several times while flying in and out of Orlando. Free pick up and drop off not only for flights, but, also for picking up and dropping off rental cars. Hotel is located very near the airport, but, is very quiet. Clean and comfortable. Not quite sure it would be good for a vacation stay...

Review collected in partnership with Best Western
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Helpful?
Thank Douglas H
Juliana U, General Manager at BEST WESTERN Airport Inn & Suites, responded to this review

Thank you for taking the time to shared your recent experience with TripAdvisor world. We loved hearing about your wonderful stay,especially the airport shuttle service and cleanliness in our rooms.We hope that you will recommend our hotel to all of your friends and family and think of us next time you find yourself traveling back to our area! Sincerely, Juliana...

S. Paulo, Brasil
Reviewed 2 weeks ago

Very well located - ten minutes drive to the airport, restaurants nearby and near Florida Mall. Twenty four hour airport shuttle, remodeled rooms, friendly front desk, nice breakfast. The manager Juliana is always ready to help guests.

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Helpful?
Thank Nelson P
Juliana U, General Manager at BEST WESTERN Airport Inn & Suites, responded to this review

Dear Mr. Nelson Thank you for taking the time to write a review.We are very happy to know that you loved staying with us.We are are specially delighted to hear that you found the service excellent as well as the breakfast. We hope to see you again soon and thank you for choosing Best Western Airport Inn & Suites. Sincerely,...

Winnipeg, Canada
Reviewed 3 weeks ago

This hotel is in need of some TLC. The rooms appear tired and frumpy. The beds are not very comfortable and the breakfast area is too small in relation to the number of guests it has to accommodate. The staff are friendly and helpful.

Review collected in partnership with Best Western
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Helpful?
Thank wireman_11
Juliana U, General Manager at BEST WESTERN Airport Inn & Suites, responded to this review

Dear Mr. Wireman: Thanks for your feedback. We do appreciate any comments and concerns that comes for help us to improve our services and amenities. However we regret to learn you had a few inconveniences during your recent stay. We would like to share that our Breakfast area just got extra tables for better assist our busy Breakfast days and...

Thunder Bay, Canada
Reviewed 3 weeks ago via mobile

Came as we had to stay an extra night in the area. The area in general seemed old and a bit run down. Hotel has had some updates but still has an old feel. Renovations not finished completely. It was fine but wouldn't recommend anything more than one night.

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Helpful?
Thank Onlymyopinion2013
Juliana U, General Manager at BEST WESTERN Airport Inn & Suites, responded to this review

Hello Onlymyopinion2013, Thanks for staying with us and also for your brief feedback! Best Regards, The Best Western Family.

Plano TX, United States
Reviewed 3 weeks ago

The room was one of the smallest I have ever been in. The bed, two lamps. No desk or chair to work on. Low quality of the images on the TV. Very slow internet speed. I tried to upgrade and I was told the hotel is fully booked. Asked for an small desk/chair that I could my work, I was...

Review collected in partnership with Best Western
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Helpful?
Thank Bijan A
Juliana U, General Manager at BEST WESTERN Airport Inn & Suites, responded to this review

Thank you for taking the time to communicate to us why we did not meet your expectations. We have every desire to address your needs and provide the best solution available to resolve your issue as soon as possible. Please accept our sincerest apology for any trouble or inconvenience we have caused you. We do have different types of rooms...

Kauai, Hawaii, Usa
Reviewed 3 weeks ago

First of all this is a budget hotel with no fancy frills. But we had a quiet room on the second floor, the beds were comfortable and we had a good night sleep. We were also able to check in early. We chose this hotel as it is 2 miles from the Florida mall ($10.00 Taxi) and close to the...

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Helpful?
1Thank Placido V

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Pool
  • Breakfast included
  • Restaurant
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Self-Serve Laundry
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
A cozy and contemporary hotel only 10 minutes away from the Orlando International Airport, offer a Complimentary daily shuttle. The only hotel in the area that prepare your Brekfast To Go if you have a early flight. ... more   less 

Additional Information about BEST WESTERN Airport Inn & Suites

Address: 8101 Aircenter Ct, Orlando, FL 32809-7414
Region: United States > Florida > Central Florida > Orlando
Price Range: $109 - $199 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Airport Inn & Suites 2.5*
Number of rooms: 100
Reservation Options:
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Also Known As:
Best Western Airport Hotel Orlando
Best Western Airport Inn And Suites
Orlando Best Western
BEST WESTERN Airport Inn & Suites Orlando, Florida
Hotel Style:
#33 Best Value Hotel in Orlando
#120 Business Hotel in Orlando
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Airport Inn & Suites staff and other travellers.
38 questions
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Questions? Get answers from BEST WESTERN Airport Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Very courteous staff”
 of 5 bubbles carlsonjd2, 13 Mar 2017 | Read review
“This hotel has quiet rooms.”
 of 5 bubbles nesklau, 9 Mar 2017 | Read review
“We would definitely recommend tis hotel.”
 of 5 bubbles Theyeddie, 1 Mar 2017 | Read review
“don't stay on the first floor.”
 of 5 bubbles jgr6b1, 1 Mar 2017 | Read review
“Higher floor room is quieter.”
 of 5 bubbles WMang, 3 Feb 2017 | Read review
5 of 5