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Hard Rock Hotel at Universal Orlando

9,289 reviews
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Traveller (3107)
Room & Suite (706)
Pool & Beach (358)
Overview
  • Excellent62%
  • Very good24%
  • Average8%
  • Poor4%
  • Terrible2%
Travellers talk about
“express pass”(978 reviews)
“city walk”(930 reviews)
“water taxi”(719 reviews)
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4.0 Star Hotel
All hotel details
Rooms
5 Mar.6 Mar.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (9,289)Write a Review
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Traveller rating
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4,973
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2,451 - 2,455 of 8,332 reviews
Reviewed 26 March 2016

Great place to stay, doesn't disapoint. Every aspect was enjoyable. Complimentary water taxis are great and staff are very friendly. Great food and very clean rooms made for an overall great stay. The hotel was quite central to everything I and I enjoyed the rest...More

Review collected in partnership with Hard Rock Hotels & Casinos
Thank jodiefilomenas
Response from HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal OrlandoResponded 27 March 2016

We’re delighted to be your choice hotel when visiting the Universal Orlando theme parks! A brief walk or water taxi ride places you right in the heart of the action and thrills. Be sure to check out The Kitchen restaurant to fuel up before a...More

Reviewed 26 March 2016

This hotel saved our lives. It allowed us to visit Universal Studio and Harry Potter land (absolutely so fun)or 3 days! We were able To stay in the club rooms and have breakfast, hit the parks with unlimited fast passes( didn't help in Harry Potter)...More

Review collected in partnership with Hard Rock Hotels & Casinos
Thank 807aliciaf
Response from HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal OrlandoResponded 27 March 2016

Wow, what an awesome review! We are thrilled you had a rockin’ vacation with us. The Universal Unlimited Express Passes allow you to jump the regular lines, which helps save more time for other activities, like our nightly dive-in movie. We hope to welcome you...More

Reviewed 26 March 2016

I brought my son here for his 13th Birthday. The location of the Hard Rock Hotel cannot be beat. 8 min walk to Universal or take the Water Taxis which run often. Hotel was very clean and a GREAT pool. Because of the close location,...More

Review collected in partnership with Hard Rock Hotels & Casinos
Thank 385porter
Response from HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal OrlandoResponded 27 March 2016

Thanks for the rockin’ review! We’re delighted you enjoyed our close proximity to the Universal Orlando theme parks. A brief walk or water taxi ride places you right in the heart of the action. Our zero-depth pool is the perfect option for a day of...More

Reviewed 25 March 2016

We stayed at the Hard Rock during spring break with our family of four. We were in a two queen room on the Rock Royalty floor, which included continental breakfast, heavy hors d'oeuvres and beer + wine. The room was very spacious with tall ceilings....More

Thank NotALostWanderer
Response from HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal OrlandoResponded 27 March 2016

Thanks for the rockin’ review! The on-site perks, such as early park admission to The Wizarding World of Harry Potter, and the Universal Unlimited Express Passes truly help make any vacation more incredible. For the perfect way to unwind after an action-packed day, check out...More

Reviewed 25 March 2016

We only stayed for a night and I wished we stayed longer. Right from when you pull in with your car the service starts rockin'. The hotel is huge and the lobby area is great. The rooms are super comfortable, bed is heaven, and clean....More

Review collected in partnership with Hard Rock Hotels & Casinos
Thank Jean W
Response from HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal OrlandoResponded 27 March 2016

Hi Jean, Thank you for the stellar five-star review. We are thrilled you experienced the Rock Star experience from the moment you arrived. Our newly renovated rooms add an exciting new vibe to the already rockin' good times we feature here at the hotel and...More

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About
Awards & Recognition
GreenLeaders Bronze level
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Free High Speed Internet ( WiFi )
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Heated pool
Outdoor pool
Details
Price range
USD 293 - USD 637 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Luxury Hotel in Orlando
#30 Family Hotel in Orlando
#32 Green Hotel in Orlando
#39 Romantic Hotel in Orlando
#40 Business Hotel in Orlando
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
USD 293 - USD 637 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Luxury Hotel in Orlando
#30 Family Hotel in Orlando
#32 Green Hotel in Orlando
#39 Romantic Hotel in Orlando
#40 Business Hotel in Orlando
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (3107)
Room & Suite (706)
Pool & Beach (358)
Dining (185)
Amenities (39)
Family and Play Areas (22)
Business Centre & Event Rooms (10)
Questions & Answers
Ask a question
Holly67890
1 February 2018|
AnswerShow all 3 answers
Response from Amanda H | Reviewed this property |
The Kitchen restaurant has an entire gluten free menu. Can book on opentable and note gluten free preference
1
Vote
travellaporte
28 January 2018|
AnswerShow all 2 answers
Response from X14FLY | Reviewed this property |
I don't think so email hotel as they will help normally email back within 24 hours
0
Votes
DanielleCW
28 January 2018|
AnswerShow all 2 answers
Response from CMF33 | Reviewed this property |
There is a small convenience store in the hotel. which also serves amazing ice creams. not sure about a delivery service though. sorry
0
Votes
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Room Tips
"Family of 4 I would definitely do the deluxe rooms because you get a sleep sofa!"
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"All our great. We took our kids once and had a junior suite - BEAUTIFUL"
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"Doesn't matter if you have garden view or pool view. you're here to visit Wizarding World and sleep..."
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"pool view rooms are great"
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