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Hard Rock Hotel at Universal Orlando

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Traveller (3234)
Room & Suite (733)
Pool & Beach (382)
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Overview
  • Excellent63%
  • Very good24%
  • Average8%
  • Poor3%
  • Terrible2%
Travellers talk about
“express pass”(937 reviews)
“city walk”(940 reviews)
“water taxi”(705 reviews)
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
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Rooms
8 May9 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (9,455)
There are newer reviews for Hard Rock Hotel at Universal Orlando
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8,471 results
Traveller rating
5,069
2,063
777
360
202
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5,069
2,063
777
360
202
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All reviewsexpress passcity walkwater taxirock royaltyrock starclub levelvelvet barrock musicpalm restaurantislands of adventurefast passharry potterboth parkskids suiteroom keypool areaearly access
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2,081 - 2,085 of 8,471 reviews
Reviewed 30 July 2016

We stayed here originally because of location and complimentary express passes to Universal. Honestly we had the best experience. Couldn't be more convenient. To get to Universal they had a little boat that would take you from the hotel and drop you off right in...More

1  Thank Alexandra B
Response from HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal OrlandoResponded 31 July 2016

Thank you for taking the time to write such a rockin' review. The Universal Unlimited Express Passes and close proximity to the parks can't be beat. Make sure to check out the Early Park Admission next time to breeze through the Wizarding World of Harry...More

Reviewed 29 July 2016 via mobile

My family and I live in Orlando and in the summer try to do a few staycations at local resorts and Hard Rock Hotel is my favorite!!!! The atmosphere is amazing and the pool is great for couples and families alike! This time I was...More

Thank Kirbear
Response from HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal OrlandoResponded 31 July 2016

How awesome is it that you can vacation in your own backyard? From our zero-depth pool to proximity to the Universal Orlando theme parks, there is something for every Rock Star to enjoy. Thank you for sharing a review of your recent visit. We look...More

Reviewed 29 July 2016

Excellent stay, express passes to universal was the reason we stayed, but location to parks (5 min) walk was perfect, pool area excellent after a hard day at the parks. Room was a little bit tight for the four of us but workable for our...More

Review collected in partnership with Hard Rock Hotels & Casinos
2  Thank OMcD2014
Response from HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal OrlandoResponded 31 July 2016

Thank you for rockin’ out with us! Our close proximity to the Universal Orlando theme parks paired with Universal’s Unlimited Express Passes are a combination that cannot be beat. Following an action packed day at the parks, our zero-depth pool is the perfect spot to...More

Reviewed 28 July 2016 via mobile

Last week of summer for this teacher so I decided to come to the Hard Rock for my first time. I love this hotel and I don't want to leave tomorrow. Military families please call and ask for the military rate. I will return again...More

1  Thank kymlyn15
Response from HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal OrlandoResponded 29 July 2016

Thank you for taking the time to submit an awesome review of your recent stay at the Hard Rock Hotel at Universal Orlando. A brief walk or water taxi ride places you right in the heart of the action at Universal CityWalk. We are thrilled...More

Reviewed 28 July 2016

We had an amazing time at the Hard Rock Hotel. The staff was amazing and being right next door to Universal Studios was great too. Would defiantly stay here again and would highly recommend staying at the Hard Rock Hotel if you plan on visiting...More

Review collected in partnership with Hard Rock Hotels & Casinos
Thank P677UCroberts
Response from HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal OrlandoResponded 10 August 2016

Thank you for your rockin’ review and for choosing the Hard Rock Hotel at Universal Orlando as your vacation destination. Our Rockstar team goes above and beyond to bring the spirit of rock ‘n’ roll alive in each and every guest interaction and I am...More

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About
Awards & Recognition
GreenLeaders Bronze level
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Heated pool
Outdoor pool
Details
Price range
USD 292 - USD 556 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#13 Luxury Hotel in Orlando
#30 Family Hotel in Orlando
#32 Green Hotel in Orlando
#39 Romantic Hotel in Orlando
#40 Business Hotel in Orlando
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
USD 292 - USD 556 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#13 Luxury Hotel in Orlando
#30 Family Hotel in Orlando
#32 Green Hotel in Orlando
#39 Romantic Hotel in Orlando
#40 Business Hotel in Orlando
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (3234)
Room & Suite (733)
Pool & Beach (382)
Dining (185)
Amenities (39)
Family and Play Areas (22)
Business Centre & Event Rooms (10)
Questions & Answers
Ask a question
25 April 2018|
Answer
Response from Kristen M |
Yes. As long as all 5 are on the reservation, you will all get express passes.
0
Votes
Rachel H
24 April 2018|
AnswerShow all 6 answers
Response from verbalTea | Reviewed this property |
An Express pass is part of the pri large of staying at The Hard Rock Hotel and is attached to your key card. It would work at checking and I believe until late afternoon the day of check out. If you call the hotel they can... More
0
Votes
Rachel F
23 April 2018|
AnswerShow all 2 answers
Response from Corrina T | Reviewed this property |
It was club level, a higher floor. When in doubt, always clarify!!!!
0
Votes
Room Tips
"Don't bother with the boat ride. The walk is just as far from the dock to entrance as it is from the..."
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"Club level is worth it for the amenities and view. 7th floor was away from the noise of the pool."
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"pool view or corner suites are the best"
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"Choose the Rock level for all the inclusions."
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