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Hard Rock Hotel at Universal Orlando

Travellers' Choice award winner
#45 of 335 Hotels in Orlando
GreenLeadersBronze level
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Hard Rock Hotel at Universal Orlando
Hard Rock Hotel at Universal Orlando
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8,161 Reviews from our TripAdvisor Community

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Showing 7,344: English reviews
Orlando, Florida
Reviewed 25 October 2015

Party of 4 - 2 kids and 2 adults arrived at 2 am Sunday , at the hard Rock Hotel. Transatlantic flight with a connection had left us shattered - but there were no delays .We had booked the package of flights and hotel with British Aiways for one weeks stay and had prepaid the cost of the holiday a...

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19Thank 52rza
HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal Orlando, responded to this review

Thank you for your feedback about your recent stay at the Hard Rock Hotel at Universal Orlando. We are disheartened to hear about your experience as it falls short of the world-class service we pride ourselves in providing. At your earliest convenience we would like to invite you to contact us directly so we may discuss your stay in more...

Dublin
Reviewed 25 October 2015

We absolutely loved our experience at the Hard Rock Hotel - the staff were so friendly everywhere, the hotel was extremely kid & teen friendly, while allowing Mum and dad a couple of quiet hours later in the evening in the Velvet Bar. The movies in the pool were a great plus for cooling down after a hectic day at...

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1Thank cddublin
HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal Orlando, responded to this review

We’re honored your family chose to rock out with us! From the close proximity of the theme parks to our awesome bars and restaurants, Velvet included, there is something for every Rockstar to enjoy. Following a busy day at the Universal Orlando theme parks, our zero-depth pool is the perfect place to cool down and unwind with a dive-in movie...

Chester, United Kingdom
Reviewed 25 October 2015 via mobile

We spent 3 nights at the Hard Rock Hotel. The location is excellent. You can walk to Universal Studios in under 5 minutes and Islands of Adventure in 15. Staying in the hotel gives you express passes for most of the rides at both parks as well as one hot early entry to Diagonal Alley (not Hogsmeade at Islands though,...

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Helpful?
Thank Jenny G
HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal Orlando, responded to this review

Dear Jenny, Thank you for sharing your awesome review with the Trip Advisor community. Our close proximity to the Universal Orlando theme parks places you moments from being in the heart of the action, especially when paired with Universal’s Unlimited Express Passes and Early Park Admission. Following an active day at the theme parks, our signature Sleep Like a Rock...

Leeds, United Kingdom
Reviewed 25 October 2015

The single best thing about the hotel is it's location to the parks via the water taxi or a 10 minutes or so walk. Water taxis were frequent and great for tired feet, but most often we walked, it's a really pleasant route alongside the water and past the butterfly garden. The rooms were modern and comfortable. Our room looked...

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Thank Vicky M
HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal Orlando, responded to this review

Dear Vicky, From the rockin’ music to zero-depth pool, there is something for every Rockstar to enjoy! Our recently renovated rooms, featuring our signature Sleep Like a Rock bedding, ensures ultimate comfort, especially after an active at the Universal Orlando theme parks. We’re delighted to hear you were able to take advantage of our picks program and rock out in...

Melbourne, Australia
Reviewed 24 October 2015

We wanted to stay a couple nights at an on-site Hotel. I chose the Hard Rock due to the size of the room and proximity to the parks. The room was even larger than I expected, and the parks were even closer than I expected – an easy walk amongst lovely gardens to either park or Citywalk restaurants. Staff at...

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Thank Liz T
HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal Orlando, responded to this review

Dear Liz, We’re delighted you came to rock out with us! Our recently renovated rooms feature an all new lineup of rock ‘n’ roll inspired amenities, which are sure to you get you stage ready before an active day at the Universal Orlando theme parks. The close proximity to the theme parks puts you in the heart of the action...

Reviewed 24 October 2015 via mobile

I just visited a few days ago, stayed for 3 days on a business trip. I must tell you that there is no better place to go and relax after a whole day worth of conferences. The food is great, the rooms were huge and the pool was relaxing. The music all over the place was great and you can...

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Thank jennkelb
HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal Orlando, responded to this review

Hi Jenn, Thank you for the rockin’ review from your recent visit to the Hard Rock Hotel at Universal Orlando. From our awesome zero-depth pool to the close proximity to the Universal Orlando theme parks, the Hard Rock Hotel at Universal Orlando has something for every Rockstar to enjoy, especially after a busy day working at your conference. We look...

Reviewed 23 October 2015 via mobile

Stayed here as part of my honeymoon with my wife and we requested a garden view room, unfortunately we got a view of the valet parking area instead but the room was clean and comfortable with everything you might need so we didn't complain. The public areas of the hotel were fine although maybe not to 4 star standards to...

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Helpful?
1Thank Karl C
HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal Orlando, responded to this review

Hi Karl, thank you for taking the time to submit feedback from your recent vacation at the Hard Rock Hotel at Universal Orlando. I will be reviewing all of your comments with our management team as we are always looking for new and innovative ways to create a wonderful experience for our guests. I am delighted you chose to celebrate...

Gosport, England, United Kingdom
Reviewed 23 October 2015

Great rooms, Brilliant location for Universal Studios, great music all the time , Beautiful grounds, We would liked to have stayed longer but the Cruise ship would not wait for us,We would have liked to go to Kissimee Old town but did not have the time, Also $55 each way in taxi.

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1Thank John L
HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal Orlando, responded to this review

Thank you for taking the time to share your amazing review of your recent stay with us. We are glad that you had a rockin’ vacation at the Hard Rock Hotel at Universal Orlando. We hope that we will get the chance to welcome you back again when you have more time to truly vacation like a rock star. Rock...

Morristown, New Jersey, United States
Reviewed 22 October 2015

I checked in on Saturday and stayed four nights. My room was on the 3rd floor which happens to be the main floor of the hotel. The room was large and clean. I can tell they recently remodeled the rooms. There were ample outlets for all of my devices. The pool was really nice with available cabanas. Rock music plays...

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2Thank SeanTrey
HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal Orlando, responded to this review

We’re delighted you came to rock out with us! Our recently renovated rooms showcase an all new lineup of rock ‘n’ roll inspired amenities sure to get you stage ready before a busy day at the Universal Orlando theme parks. Our close proximity to the theme parks places you just moments from the heart of the action and thrills and...

Columbus, OH
Reviewed 22 October 2015

Stayed at the Hard Rock for a recent 4 night stay in Orlando. Absolutely loved the hotel, the rooms are top notch. THe beds are comfortable and the location is fabulous for a 3 day stay at USF or Islands of Adventure. You can walk in less than 5 minutes to USF and the early 1 hour opening and the...

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Thank RahRah11
HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal Orlando, responded to this review

Thank you for your amazing review of your recent stay with us at the Hard rock Hotel at Universal Orlando. Our close proximity to the theme parks leaves you right in the middle of all of the excitement at Universal Studios and Universal's Islands of Adventure. Taking advantage of the Early Park Admission as well as the complementary Universal’s Unlimited...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Live like a rock star and savor the perks of rock 'n' roll royalty with impeccable accommodations, laid-back luxurious style and show-stopping service. Located on-site at Universal Orlando Resort, Hard Rock Hotel is in the heart of the excitement of Universal Studios Florida, Universal's Islands of Adventure, and Universal CityWalk. Guests of this hotel enjoy exclusive theme park benefits. Skip the regular lines at most attractions with FREE Universal Express Unlimited ride access - a benefit worth $89 per person, per day**. You can also take advantage of Early Park Admission one hour before the theme park opens, and more! (valid theme park admission required.) ... more   less 

Additional Information about Hard Rock Hotel at Universal Orlando

Address: 5800 Universal Blvd, Orlando, FL 32819-7834
Region: United States > Florida > Central Florida > Orlando
Price Range: $343 - $784 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hard Rock Hotel at Universal Orlando 4*
Number of rooms: 650
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com and getaroom.com so you can book your Hard Rock Hotel at Universal Orlando reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hard Rock Hotel Orlando
Hotel Hard Rock
Hard Rock Resort
Hard Rock Orlando
Hard Rock Cafe Hotel Orlando
Universal Hard Rock Hotel
Hard Rock Hotel At Universal Orlando Florida
Hotel Style:
#15 Luxury Hotel in Orlando
#30 Family Hotel in Orlando
#33 Green Hotel in Orlando
#39 Romantic Hotel in Orlando
#40 Business Hotel in Orlando
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Questions & Answers

Here's what travellers have asked, with answers from Hard Rock Hotel at Universal Orlando staff and other travellers.
301 questions
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Questions? Get answers from Hard Rock Hotel at Universal Orlando staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid pool view rooms if noise bothers you. The noise from the pool area did not bother us, but may bother some.”
 of 5 bubbles CandiceR915, 20 Mar 2017 | Read review
“Water Taxi and Resturan tare on the 1st Floor, Check in/Out is on the 3rd Floor.”
 of 5 bubbles Q7590FEsteveh, 19 Mar 2017 | Read review
“Pool view rooms are noisier but not that loud..”
 of 5 bubbles chrishG5239DH, 14 Mar 2017 | Read review
“We heard corner unites are larger ours was perfect size for usi”
 of 5 bubbles 308helena, 14 Mar 2017 | Read review
“Suite was great for family of 5”
 of 5 bubbles , 8 Mar 2017 | Read review
5 of 5