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Hard Rock Hotel at Universal Orlando

Travellers' Choice award winner
#45 of 334 Hotels in Orlando
GreenLeadersBronze level
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Hard Rock Hotel at Universal Orlando
Hard Rock Hotel at Universal Orlando
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8,075 Reviews from our TripAdvisor Community

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There are newer reviews for Hard Rock Hotel at Universal Orlando
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Showing 7,270: English reviews
Chicago, Illinois, United States
Reviewed 14 October 2015

If you are going to Universal, you can't beat the Hard Rock. It is easily walkable to Universal, Islands of Adventure and the City Walk. The pool is great to relax and for kids to play. Bar service allows adults to relax as well. Good on site dining and bar options also are available. Staff is friendly and the work...

Review collected in partnership with Hard Rock Hotels & Casinos
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Helpful?
Thank Thaddeus K
HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal Orlando, responded to this review

Hi Tad, Between our close proximity to the Universal Orlando theme parks to the sweet live entertainment at our zero-depth pool, Rockstars of all ages will enjoy the Hard Rock Hotel at Universal Orlando. Following a busy day at the parks, The Kitchen is your go-to spot to refuel for a rockin’ meal. Thank you for taking the time to...

Alexandria, Kentucky
Reviewed 13 October 2015

The express pass alone is worth staying for! For us, club level was a big PLUS us as we have teens - it saved us time and money to grab breakfast in the morning, snacks/drinks during the day, and evening dessert. Water taxi to/from the parks was nice and relaxing. Hotel staff was super super friendly and helpful! We will...

Review collected in partnership with Hard Rock Hotels & Casinos
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Helpful?
Thank Bookmom71
HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal Orlando, responded to this review

We were delighted to welcome your family to Rock Royalty! Rock Royalty is a great booking option for growing Rockstars, as we offer four service hours throughout the day, allowing you to fuel up before an active day at the Universal Orlando theme parks. Our close proximity to the theme parks puts you in the heart of the action and...

Toronto, Canada
Reviewed 13 October 2015

If you are into the Rock Star thing and you like to air guitar this is the place for you. A really cool vibe. Although this hotel caters to families our experience was that there were mostly older kids and couples. The rooms aren't terribly big but nicely decorated and the pool area is a lot of fun. Walking distance,...

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Helpful?
Thank Hindy1
HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal Orlando, responded to this review

We’re so happy you came to rock out with us! Our team takes pride in creating an awesome experience for each of our guests so they truly feel like Rockstars. Our recently renovated rooms, showcasing an all new lineup of rock ‘n’ roll inspired amenities, are sure to get you stage ready before an active day at the Universal Orlando...

Reviewed 13 October 2015 via mobile

The Hard Rock Hotel at Universal Orlando knows how to treat their guests!! Hotel was clean, guest services was awesome, food, drinks and entertainment on site kept you smiling. I would recommend this hotel to everyone when visiting Universal Studios can't beat the amenities!

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Helpful?
Thank Desiree K
HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal Orlando, responded to this review

Hi Desiree, We were delighted you came to rock out with us! From the live entertainment at our zero-depth pool to the tasty treats at The Kitchen, there is something for every Rockstar to enjoy. Thank you for the rockin’ review of your recent stay at the Hard Rock Hotel at Universal Orlando. We look forward to welcoming you back...

Miami, Florida
Reviewed 13 October 2015

If you like music you will love staying at this location. They have live bands, great restaurant, pool parties and walking distance to Universal Studios. The staff is wonderful and they greeted our bulldog Izzy with his own arrival treat of a water bowl, bottled water and turn down biscuits. The dog walk is conveniently located near the floor where...

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Helpful?
2Thank SheliaGasson
HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal Orlando, responded to this review

At the Hard Rock Hotel at Universal Orlando, we love when our guest’s furry friends can join along, just as Izzy did! Rockstars of all ages will enjoy rockin’ out by the pool to our live entertainment or unwinding with a dive-in movie. Thank you for the five-star review of your recent stay, we hope to welcome you back soon....

Guilderland, New York, United States
Reviewed 13 October 2015

The Hard Rock Orlando has an undeniably great location and beautiful grounds. All of the reception area staff were great. We felt like we couldn't really enjoy the lobby or other common areas of the hotel indoors due to an overwhelming perfume stench. Pardon the Disney reference, but it smelled like Soarin' by Axe body spray. We didn't get a...

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Helpful?
Thank Kristen M
HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal Orlando, responded to this review

Dear Kristen, Thank you for taking the time to submit feedback of your recent stay at the Hard Rock Hotel at Universal Orlando. I apologize for the challenges you encountered with our signature lobby scent and Rock Royalty. I am, however, delighted you could experience the rockin’ treatment our team takes pride in providing and thoroughly enjoyed our in-room amenities,...

Tampa, Florida, USA
Reviewed 12 October 2015 via mobile

Stayed here with a group of people in town for a golf event. They really do a great job from the moment you walk in. Staff is very friendly and helpful. Rooms are great and beds comfy. The outside amenities are awesome. The pool is really good. City Walk is just a short water taxi or stroll away. If you're...

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Helpful?
Thank DeCap22
HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal Orlando, responded to this review

We’re delighted you came to rock out with us! Our team takes pride in creating a memorable experience and ensuring all of our guests are treated like Rockstars. Our recently renovated rooms, featuring our signature Sleep Like a Rock bedding, are the perfect way to end an active day spent visiting the Orlando area. Thank you for the rockin’ review...

Washington DC, District of Columbia
Reviewed 12 October 2015

This hotel is so awesome! We stayed on the Rock Royalty level. That absolutely made the trip so amazing. From the second we walked in, check in was a breeze. Our room was very clean and spacious. Having the club level room provided us with breakfast, snacks, happy hour, and deserts every day. This saved us a ton of money....

Review collected in partnership with Hard Rock Hotels & Casinos
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Helpful?
Thank N982LBlaurenr
HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal Orlando, responded to this review

Welcome to Rock Royalty! Our team of Rockstars takes pride in spreading the spirit of rock ‘n’ roll from the moment you arrive, and I’m delighted this was the case throughout your stay with us. Thank you for the stellar five-star review, we hope to see you again soon. Rock On!

Reviewed 12 October 2015 via mobile

I flew from the UK for my best friends wedding that took place at the Butterfly Garden! I thoroughly enjoyed my stay here. All the staff were attentive and kind with any type of requests or queries. The bar staff made some great cocktails and the general maintenance of the interior and exterior of the hotel was top notch. Special...

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Helpful?
Thank Hamish V
HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal Orlando, responded to this review

Dear Hamish, We’re delighted you could join your friends to rock out at their wedding! Our team, Andrew included, takes pride in creating an experience that truly rocks. Thank you for taking the time to submit a review with the Trip Advisor community. We hope to welcome you back again soon. Take it easy!

Newcastle, Washington
Reviewed 12 October 2015 via mobile

Visited here sept 2015 the room was a nice size with coffee making facilities and a quite large empty fridge good size bathroom with two washbasins and shower/bath large comfortable beds.a coffee / cake shop a nice bar and restaurant The hotel lobby is large with plenty of seats and is filled with various memorabilia of rock stars.A nice large...

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Helpful?
Thank Paul D
HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal Orlando, responded to this review

Hi Paul, Thank you for taking the time to submit an awesome review of your recent stay at the Hard Rock Hotel at Universal Orlando. Our recently renovated rooms showcase an all new line-up of rock ‘n’ roll inspired amenities and feature our signature Sleep Like a Rock bedding. Our zero-depth pool, hosts live entertainment and nightly dive-in movies, is...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
GreenLeadersBronze level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Live like a rock star and savor the perks of rock 'n' roll royalty with impeccable accommodations, laid-back luxurious style and show-stopping service. Located on-site at Universal Orlando Resort, Hard Rock Hotel is in the heart of the excitement of Universal Studios Florida, Universal's Islands of Adventure, and Universal CityWalk. Guests of this hotel enjoy exclusive theme park benefits. Skip the regular lines at most attractions with FREE Universal Express Unlimited ride access - a benefit worth $89 per person, per day**. You can also take advantage of Early Park Admission one hour before the theme park opens, and more! (valid theme park admission required.) ... more   less 

Additional Information about Hard Rock Hotel at Universal Orlando

Address: 5800 Universal Blvd, Orlando, FL 32819-7834
Region: United States > Florida > Central Florida > Orlando
Price Range: $353 - $765 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hard Rock Hotel at Universal Orlando 4*
Number of rooms: 650
Reservation Options:
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Also Known As:
Hard Rock Hotel Orlando
Hotel Hard Rock
Hard Rock Resort
Hard Rock Orlando
Hard Rock Cafe Hotel Orlando
Universal Hard Rock Hotel
Hard Rock Hotel At Universal Orlando Florida
Hotel Style:
#15 Luxury Hotel in Orlando
#30 Family Hotel in Orlando
#33 Green Hotel in Orlando
#39 Romantic Hotel in Orlando
#40 Business Hotel in Orlando
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Questions & Answers

Here's what travellers have asked, with answers from Hard Rock Hotel at Universal Orlando staff and other travellers.
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Questions? Get answers from Hard Rock Hotel at Universal Orlando staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Garden view rooms are fine. No need to pay extra for the pool view.”
 of 5 bubbles coastermeister, 20 Feb 2017 | Read review
“Ask for a room near the elevators. The hallways are long and branch off in different directions.”
 of 5 bubbles FanInStLou, 19 Feb 2017 | Read review
“ask about not being next to the ice machines on the floor”
 of 5 bubbles MWGROVES99, 18 Feb 2017 | Read review
“If you want to have a room that walks out to a patio ask for the hospitality rooms. All the other room do not have balconys”
 of 5 bubbles Cindi5971, 17 Feb 2017 | Read review
“Most of the rooms have a beautiful view, either to the parks or marina”
 of 5 bubbles secretlover648w, 13 Feb 2017 | Read review
5 of 5