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Hard Rock Hotel at Universal Orlando

Travellers' Choice award winner
#45 of 334 Hotels in Orlando
GreenLeadersBronze level
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Hard Rock Hotel at Universal Orlando
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7,932 Reviews from our TripAdvisor Community

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Showing 7,160: English reviews
Reviewed 29 September 2015 via mobile

Fantastic organization - cheers to Universal they have the system down to a fine art! Text on arrival at airport that once I overcame my excitement and read had me. Collecting vouchers as I walked past Universal Store at airport. We booked a Universal Hotel to receive the Early entry to The studios and therefore Harry Potter. The Express passes...

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Helpful?
Thank Melody F
HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal Orlando, responded to this review

Hey Melody, We were delighted to have the chance to welcome your rockin’ family to the Hard Rock Hotel at Universal Orlando. Early Park Admission paired with Universal’s Unlimited Express passes are a great additional amenities that allow you to skip the line at some of your favorite rides and attractions like a Rock star walking the red carpet. Thank...

Miami
Reviewed 29 September 2015

pricey for some, not for everyone...just really awesome people looking for an amazing stay. the resort is in great shape and our room looks as though it was just remodeled. Great Service from arrival to check out.

Review collected in partnership with Hard Rock Hotels & Casinos
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Helpful?
Thank traveler9360
HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal Orlando, responded to this review

We were honored to welcome you to experience a vacation that truly rocked! Our recently renovated rooms, showcasing an all new lineup of rock 'n' roll inspired amenities, is sure to thrill and delight rockers of all ages. Thank you for taking the time to share a review of your recent stay. We look forward to welcoming you back soon....

Miami, Florida
Reviewed 29 September 2015 via mobile

My boyfriend very much wanted to go to Universal for my birthday weekend. We had stayed at the other hotels at Universal and they were all great. But the Hard Rock has so far been our favorite. The rooms were beautifully decorated and accessible. We had a pool view room and could hear the music a little bit from our...

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Helpful?
Thank Chicanews
HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal Orlando, responded to this review

Thank you for choosing the Hard Rock Hotel at Universal Orlando for your recent stay and allowing our team to treat you like a rock star throughout your birthday celebration. Our close proximity to the Universal Orlando theme parks places you minutes from the hotel to front of the lines of your favorite Hollywood blockbuster inspired attractions. We look forward...

Orlando
Reviewed 29 September 2015

We stayed here for our trip to Universal studios. It was a great hotel and it was a very short walk to the front gate of Universal. Awesome service, pool, amenities, everything you need on site. Great restaurants. You get free express passes for the park so those can cost up to $100 in peak season. Will stay here again!

Review collected in partnership with Hard Rock Hotels & Casinos
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Helpful?
Thank 329robert
HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal Orlando, responded to this review

Thank you the awesome review of your recent stay at the Hard Rock Hotel at Universal Orlando. Our close proximity to the Universal Orlando theme parks ensures you will not miss out on any of the excitement at the theme parks, especially when you are using your complementary Universal’s Unlimited Express Passes. Visiting our zero-depth pool featuring a nightly dive-in...

Florida
Reviewed 29 September 2015

We were in a room with 2 full beds and a queen size sofa bed, which overlooked the water taxi dock on the 7th floor Club Level. The room was huge with a fridge and Keurig coffee maker. There was a separate, semi-private dressing area and two separate bathroom sinks to accommodate more than one person. One sink was in...

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Helpful?
1Thank Annie143Florida
HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal Orlando, responded to this review

Thank you for the rockin’ review of your recent stay at the Hard Rock Hotel at Universal Orlando. From the world class food and beverage selection to the outstanding caliber of staff that calls the seventh floor home, you are sure to feel like a Rockstar on every level. Additionally, our memorabilia featured outside of the lounge continues the exclusive...

Reviewed 29 September 2015

I stayed there 3 nights recently. Alright, pull up to hotel and don't want valet so follow signs to parking lot. There is an unmanned gate. For hotel guests, enter room key card, all others enter credit card. Oops I don't have a key card because I haven't checked in yet. Find a spot and leave SO in car and...

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Helpful?
3Thank ogremagi
HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal Orlando, responded to this review

Thank you for taking the time to submit feedback from your recent stay at the Hard Rock Hotel at Universal Orlando. I’m disheartened the Rockstar service we pride ourselves in providing was not what was received upon your arrival. I will be reviewing all of your comments with our management team as we are always looking for new and innovative...

Toronto
Reviewed 28 September 2015

Several things make up a five star hotel for me - staff, rooms, food, location and price. The staff at the Hard Rock are both friendly and helpful. The rooms are spacious, clean and quiet. The food is really good and the location in relation to the Universal Theme Park is fantastic. The price maybe a little more expensive than...

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Helpful?
3Thank lewis010
HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal Orlando, responded to this review

We are honored to be your choice hotel when visiting Orlando! Our team strives to create an awesome experience leaving each one of our guests feeling like a rock star. The close proximity to the Universal Orlando theme parks puts you in the heart of the action, especially when paired with the Early Park Admission and Universal’s Unlimited Express Pass....

Reviewed 28 September 2015 via mobile

This hotel is beyond words in its amenities, they go above and beyond the call to make sure your stay with them is top shelf ! We have stayed with them on two separate occasions and each time was incredible! The staff at the Hard Rock went out of their way to make sure we were taken care of down...

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Helpful?
1Thank chris f
HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal Orlando, responded to this review

Hey Chris, We were excited to welcome you back! Our fantastic team takes pride in creating an authentic experience that truly rocks by ensuring each one of our guests is treated like a rock star. Thank you for taking the time to submit a rockin’ five-star review. We look forward to your next visit at the Hard Rock Hotel at...

falkirk
Reviewed 28 September 2015

First timers to Orlando we had a one night stay at hard rock from the check in at 8 in the morning to we left next day we had a memorable stay nothing was any hassle for the staff they made us feel really welcome and spoke us through getting our fast passes and all we needed to know we...

Review collected in partnership with Hard Rock Hotels & Casinos
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Helpful?
1Thank maureenFalkirk
HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal Orlando, responded to this review

Such a short, but sweet stay! We pride ourselves on seeking out those unique team members who will spread the spirit of rock 'n' roll by creating authentic experiences that rock, and I’m delighted this was the case during your stay. Thank you for the rockin’ review, we hope to welcome you back again soon. Take it easy!

Reviewed 28 September 2015 via mobile

We stayed here for my husbands birthday. The check in guy was great. Wish I had gotten his name. The room and public areas were spotless. The room was very well sound proofed. We slept in both days and never heard a peep from the hall. The beds are very comfortable and have plenty of pillows. Perfect place to stay...

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Helpful?
2Thank Mrsgoodi2shuz
HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal Orlando, responded to this review

Thank you for taking the time out of your day to write your recent review of your stay at the Hard Rock Hotel at Universal Orlando. Our recently renovated rooms, complete with an all new lineup of rock 'n' roll inspired in room amenities, is sure to thrill and delight rockers of all ages. The included Universal Unlimited Express Passes...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
GreenLeadersBronze level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Live like a rock star and savor the perks of rock 'n' roll royalty with impeccable accommodations, laid-back luxurious style and show-stopping service. Located on-site at Universal Orlando Resort, Hard Rock Hotel is in the heart of the excitement of Universal Studios Florida, Universal's Islands of Adventure, and Universal CityWalk. Guests of this hotel enjoy exclusive theme park benefits. Skip the regular lines at most attractions with FREE Universal Express Unlimited ride access - a benefit worth $89 per person, per day**. You can also take advantage of Early Park Admission one hour before the theme park opens, and more! (valid theme park admission required.) ... more   less 

Additional Information about Hard Rock Hotel at Universal Orlando

Address: 5800 Universal Blvd, Orlando, FL 32819-7834
Region: United States > Florida > Central Florida > Orlando
Price Range: $330 - $757 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hard Rock Hotel at Universal Orlando 4*
Number of rooms: 650
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travelocity, Hotels.com and Priceline so you can book your Hard Rock Hotel at Universal Orlando reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hard Rock Hotel Orlando
Hotel Hard Rock
Hard Rock Resort
Hard Rock Orlando
Hard Rock Cafe Hotel Orlando
Universal Hard Rock Hotel
Hard Rock Hotel At Universal Orlando Florida
Hotel Style:
#16 Luxury Hotel in Orlando
#30 Family Hotel in Orlando
#32 Green Hotel in Orlando
#39 Romantic Hotel in Orlando
#40 Business Hotel in Orlando
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Questions & Answers

Here's what travellers have asked, with answers from Hard Rock Hotel at Universal Orlando staff and other travellers.
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Questions? Get answers from Hard Rock Hotel at Universal Orlando staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We had a standard room and it was absolutely fine!”
 of 5 bubbles Bally75, 19 Jan 2017 | Read review
“Park view away from the elevators! We overlooked the pool area and could see the park, which was really cool for the kids!”
 of 5 bubbles 274shannonl, 18 Jan 2017 | Read review
“Rooms on the Rock Royalty floor are awesome”
 of 5 bubbles RashaadRayman, 17 Jan 2017 | Read review
“If you plan on spending a lot of time at the Hotel, the upgrade is worth it. If not, it's not”
 of 5 bubbles Ragately, 17 Jan 2017 | Read review
“The higher floors have better views. My view was of Universal Studios; last year my view was the parking lot... Y”
 of 5 bubbles BarbH886, 16 Jan 2017 | Read review
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