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Hard Rock Hotel at Universal Orlando

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Traveller (3261)
Room & Suite (734)
Pool & Beach (383)
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Overview
  • Excellent63%
  • Very good24%
  • Average8%
  • Poor3%
  • Terrible2%
Travellers talk about
“express pass”(937 reviews)
“city walk”(940 reviews)
“water taxi”(705 reviews)
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
All hotel details
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Rooms
3 Jun.4 Jun.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (9,513)
There are newer reviews for Hard Rock Hotel at Universal Orlando
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8,520 results
Traveller rating
5,103
2,071
783
360
203
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5,103
2,071
783
360
203
Show reviews that mention
All reviewsexpress passcity walkwater taxirock royaltyrock starclub levelvelvet barrock musicpalm restaurantislands of adventurefast passharry potterboth parkskids suiteroom keypool areaearly access
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11 - 15 of 8,520 reviews
Reviewed 6 days ago

This place was the nicest hotel I've ever stayed in. Everything was perfect, even down to the smell of the lobby (I know that's a weird thing to like about a hotel, but seriously it smelled so good!) The kitchen has a great brunch buffet,...More

Thank Alexandra D
Response from HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal OrlandoResponded 6 days ago

Thank you for rockin’ out with us! Our zero-depth pool, featuring our awesome water slide, is the perfect spot to beat the heat. Thank you for all of the kind words. We look forward to welcoming you back again soon. Rock On!

Reviewed 6 days ago

Lovely hotel - not cheap but lovely. Pool and area around pool is fantastic. Rooms well appointed clean and comfy. Staff were ace. The express pass and early access to the parks is the main selling point and they really make a difference to your...More

Thank scubaian
Response from HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal OrlandoResponded 6 days ago

Thank you for your rockin' review. We are thrilled your family was able to take advantage of Universal Unlimited Express Passes, they really do take the parks to a whole new level. We look forward to welcoming you to the Hard Rock Hotel soon!

Reviewed 1 week ago

We loved the location to the parks, the staff was AMAZING and the property was absolutely stunning. I couldn’t find a single thing wrong with our room. The pillows and bed made me feel like I was floating on a cloud!! Truly worth checking it...More

Review collected in partnership with Hard Rock Hotels & Casinos
Thank greeneyed1970
Response from HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal OrlandoResponded 1 week ago

We were honored you rocked out with us! From the awesome memorabilia to our team of Rock Stars, we strive to create an experience that truly rocks. Thank you for the stellar five-star review, we look forward to welcoming you back again soon. Rock On!

Reviewed 1 week ago

No microwave in room plus $15 charge to use one. No ventilation fan in bathroom. I’ve never paid to park at any hotel I’ve stayed at until this trip. Meal plan I bought not able to be used in HardRock eating facilities. The only thing...More

Review collected in partnership with Hard Rock Hotels & Casinos
Thank auswaff
Response from HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal OrlandoResponded 1 week ago

Thank you for taking the time to submit a review of your recent stay at the Hard Rock Hotel at Universal Orlando. I apologize for the difficulties that you had with your meal plan and having separate cards. I have passed your feedback along so...More

Reviewed 1 week ago via mobile

Stayed here as part of a family holiday to Orlando. We stayed for one night to benefit from the fast-pass that is offered to guests. This was excellent and made our visit to universal amazing as meant no queuing for rides (which was especially useful...More

Thank BottFamilyof4
Response from HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal OrlandoResponded 1 week ago

Thank you for taking the time to submit a review of your recent stay at the Hard Rock Hotel at Universal Orlando. I do want to let you know for future visits that we can provide standard kettles and tea as you are describing, it...More

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About
Awards & Recognition
GreenLeaders Bronze level
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Heated pool
Outdoor pool
Details
Price range
USD 313 - USD 561 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#13 Luxury Hotel in Orlando
#30 Family Hotel in Orlando
#32 Green Hotel in Orlando
#39 Romantic Hotel in Orlando
#40 Business Hotel in Orlando
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
USD 313 - USD 561 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#13 Luxury Hotel in Orlando
#30 Family Hotel in Orlando
#32 Green Hotel in Orlando
#39 Romantic Hotel in Orlando
#40 Business Hotel in Orlando
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (3261)
Room & Suite (734)
Pool & Beach (383)
Dining (185)
Amenities (39)
Family and Play Areas (22)
Business Centre & Event Rooms (10)
Questions & Answers
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KrisMarie9
15 May 2018|
Answer
Response from Hugo B | Reviewed this property |
Unfortunately yes.
0
Votes
SCRFC71
14 May 2018|
Answer
Response from Olivia V |
Yes! Your express pass works for both days - the check in day & the day you check out. You can also use the hotel facilities and stay parked on site for the price of 1 night. I can’t confirm but I think you just have to pick... More
1
Vote
ThompsonFamily190725
13 May 2018|
AnswerShow all 2 answers
Response from Christopher C | Reviewed this property |
The kitchen in the Hard Rock for reasonable prices. Also Mama Dellas at Lowe’s Portofino great value, food, and strolling opera singers! It’s a 10 minutes walk along the river walk from The Hard Rock or take a bike taxi.
1
Vote
Room Tips
"All are good, Pool View in summer would be entertaining"
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"Book the Club Level ,amazing service Garden view if you prefer quiet, Pool view is also awesome."
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"Pool view is great, but be prepared to heard loud music all day. Not great if you want to get the kids down..."
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"We had a garden view, very quiet"
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