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Hard Rock Hotel at Universal Orlando

Travellers' Choice award winner
#46 of 337 Hotels in Orlando
GreenLeadersBronze level
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Hard Rock Hotel at Universal Orlando
Hard Rock Hotel at Universal Orlando
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8,397 Reviews from our TripAdvisor Community

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Alabama
Reviewed yesterday NEW

This hotel is right up our alley. We love that there's always music playing through out the property. Service is great and the pool is awesome! The parks are a 10 minute walk from the pool area. Or , you can take a water taxi or bike ride to the gates.

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Thank Scott W
Reviewed yesterday NEW

Great hotel , one of the best onsite hotels at universal , can't wait to go back and would love to experience the club level rooms , great staff , great music, would love to have onsite takeout from a chinese restaurant

Review collected in partnership with Hard Rock Hotels & Casinos
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Thank lindakT4675BS
Reviewed yesterday NEW

This was our first time at this hotel and we were so impressed! The hotel itself is amazing! The rooms are great! The housekeeping is impressive! The restaurant are wonderful! The pool area is so great! We have zero complaints about the hotel! The other great thing is the location! It's walking distance to citiwalk & the parks! The hotel...

Review collected in partnership with Hard Rock Hotels & Casinos
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Thank Stacy T
Reviewed 3 days ago NEWvia mobile

When I stay at a hotel I always give them 5 stars to begin with and then I remove point when I find things that isn't up to my standard, sometimes when staff manage to exceed my expectations then they can gain extra points. A bit about my stay, I was there for business and stayed by myself for 4...

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Thank Brian E
Reviewed 3 days ago NEW

After checking in, for a one night stay, my credit card was frauded to £2000. All ungenuine charges were to Loews Hard Rock Hotel. This caused me having to spend several hours on the phone to my bank in the UK and with the assistant manager, who was helpful. In the end I had to cancel my only credit card....

Review collected in partnership with Hard Rock Hotels & Casinos
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3Thank karenbP7694FV
HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal Orlando, responded to this review

Thank you for taking the time to submit a review of your recent stay at the Hard Rock Hotel at Universal Orlando. We are disheartened to hear about your experience as it falls short of the world-class service we pride ourselves in providing. I understand this was a great inconvenience and happy we were able to help with getting it...

Hudson, Ohio
Reviewed 4 days ago NEWvia mobile

The location in relation to Universal Studios and City Walk is great, but you pay big for the privilege of being able to walk there in 10 minutes. The pool area was very nice. We did not eat at any of the restaurants so can't comment as to good or bad. The room was nice, but less than what I...

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2Thank frankp488
HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal Orlando, responded to this review

Thank you for taking the time to submit a review of your recent stay at the Hard Rock Hotel at Universal Orlando. Our close proximity to the parks and Universal Unlimited Express Passes really do take the parks to a whole new level. We are disheartened to hear that this stay did not meet your expectations as it falls short...

Reviewed 4 days ago NEWvia mobile

We spent 2 nights at the Hard Rock Hotel so we could visit Universal Studios, we are a family of 2 adults & 2 kids. The Hotel staff were very friendly & helpful & we were lucky to get into our room early which was a bonus. The guest rooms are a really good size & offer queen beds &...

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1Thank DoddsyMel
HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal Orlando, responded to this review

Thanks for the rockin’ review. A quick stroll or water taxi ride places you right in the heart of the thrills at Universal CityWalk. We’re delighted you were able to enjoy our zero-depth pool. Be sure to check out our nightly dive-in movie for the perfect way to chill out after a busy day. We hope to see you again...

Linthicum Heights, Maryland
Reviewed 4 days ago NEWvia mobile

Every year for the past 6 years we've stayed here usually in July this time late September. Even on the non peak season they go above and beyond for you. They were going the extra mile with everything to make sure we had an Awesome stay experience. So much it almost seemed like I was dreaming. Customer service was top...

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Helpful?
1Thank Cwong76
HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal Orlando, responded to this review

Thank you for your rockin’ review and continuing to choose the Hard Rock Hotel at Universal Orlando as your vacation destination. Our Rockstar team goes above and beyond to bring the spirit of rock ‘n’ roll alive in each and every guest interaction and I am glad to hear you felt just that during your stay with us. We hope...

Hertfordshire
Reviewed 4 days ago NEW

I have made many reviews on HR and from day one have always classed this hotel as our home from home. From check in to departure you are always made to feel at home and very welcome by any member of staff you meet. We have been lucky to have stayed in many hotels far and wide and most with...

Review collected in partnership with Hard Rock Hotels & Casinos
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1Thank Kathya100
HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal Orlando, responded to this review

We are thrilled you experienced the Rock Star experience from the moment you arrived! Thank you for your rockin’ review and continuing to choose the Hard Rock Hotel at Universal Orlando as your vacation destination. We can't wait to welcome you back for your 16th year. Rock on.

Reviewed 4 days ago NEWvia mobile

This has to be the largest display of musician memorabilia! Tour the restaurant after you eat,it goes on and on.The food was good,reasonably priced as well. There is a concert venue but,I did nor at tea show here.

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Helpful?
Thank kathleenw218
HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal Orlando, responded to this review

We were honored you rocked out with us! From the awesome memorabilia to our team of Rock Stars, we strive to create an experience that truly rocks. Thank you for the stellar five-star review, we look forward to welcoming you back again soon. Rock On!

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Accessible rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Live like a rock star and savor the perks of rock 'n' roll royalty with impeccable accommodations, laid-back luxurious style and show-stopping service. Located on-site at Universal Orlando Resort, Hard Rock Hotel is in the heart of the excitement of Universal Studios Florida, Universal's Islands of Adventure, and Universal CityWalk. Guests of this hotel enjoy exclusive theme park benefits. Skip the regular lines at most attractions with FREE Universal Express Unlimited ride access - a benefit worth $89 per person, per day**. You can also take advantage of Early Park Admission one hour before the theme park opens, and more! (valid theme park admission required.) ... more   less 

Additional Information about Hard Rock Hotel at Universal Orlando

Address: 5800 Universal Blvd, Orlando, FL 32819-7834
Region: United States > Florida > Central Florida > Orlando
Price Range: $359 - $730 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hard Rock Hotel at Universal Orlando 4*
Number of rooms: 650
Reservation Options:
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Also Known As:
Hard Rock Hotel Orlando
Hotel Hard Rock
Hard Rock Resort
Hard Rock Orlando
Hard Rock Cafe Hotel Orlando
Universal Hard Rock Hotel
Hard Rock Hotel At Universal Orlando Florida
Hotel Style:
#16 Luxury Hotel in Orlando
#30 Family Hotel in Orlando
#33 Green Hotel in Orlando
#39 Romantic Hotel in Orlando
#40 Business Hotel in Orlando
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Questions & Answers

Here's what travellers have asked, with answers from Hard Rock Hotel at Universal Orlando staff and other travellers.
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Questions? Get answers from Hard Rock Hotel at Universal Orlando staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Close to elevators, you get to pool, restaurants, and back gate to parks faster”
Cai53, 17 May 2017 | Read review
“Request it earlier”
praf2016, 16 May 2017 | Read review
“Rooms by the pool are apparently quite loud we had a garden room and it was fine.”
daisy_sau, 9 May 2017 | Read review
“All the rooms on the 7th floor”
150MarkB, 8 May 2017 | Read review
“Garden rooms are quiet”
jamesdY3883YO, 4 May 2017 | Read review
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Prices are for 1 room, 2 adults
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