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Hard Rock Hotel at Universal Orlando

Travellers' Choice award winner
#45 of 335 Hotels in Orlando
GreenLeadersBronze level
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Hard Rock Hotel at Universal Orlando
Hard Rock Hotel at Universal Orlando
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8,165 Reviews from our TripAdvisor Community

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Jacksonville, Florida
Reviewed yesterday NEW

My husband and I came here for the 3rd time. The staff is friebdly and the vibe is great. The pool area is great so I recommend staying an extra night to take asvantage of the amenities or leaving the park a bit early to relax there for a bit. The drinks are very pricey however. The ferry is conveinent...

Review collected in partnership with Hard Rock Hotels & Casinos
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Thank Jamie A
Ireland
Reviewed yesterday NEWvia mobile

Stayed here as part of our Honeymoon! Excellent hotel, great location to Universal parks & CityWalk..free express pass per guest when staying in this hotel:) Parking available if renting a car...there is a charge! Staff were all friendly....the staff in The Kitchen restaurant were extremely kind & generous when they found out we were on our honeymoon! Rooms were great!...

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Thank one_lil_travel_bug
Cedar Grove, New Jersey
Reviewed 2 days ago NEW

This was our second time visiting Universal Orlando. We previously stayed at the Royal Pacific, the Hard Rock Hotel blew Royal Pacific away!!! You feel like your totally on vacation from the moment you arrive. The staff was amazing!! The smells they pump through the hotel are awesome!! Rooms are very cool and clean! Awesome lobby with neat rock and...

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Thank reen1026
Naples, Florida
Reviewed 3 days ago NEWvia mobile

We went to dinner on the 18th to celebrate our sons 12th birthday. The food was AMAZING!!!!!! Most importantly The entire staff went above and beyond to ensure his birthday was unbelievably special. We will definitely go back!!!$

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Helpful?
Thank colleenhurley0825
HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal Orlando, responded to this review

Thank you for that amazing review. We are glad you were able to celebrate such a memorable moment with us. Our Rockstar team goes above and beyond to bring the spirit of rock ‘n’ roll alive in each and every guest interaction and I am glad to hear you felt just that. We look forward to your future return.

Reviewed 4 days ago NEWvia mobile

This has been my fifth visit to this hotel and it never disappoints. We spent 5 days with our family here. There were 14 of us in total. We opted for club level rooms. I've read several negative reviews regarding club level. However I think it's worth the money, especially when you have 5 people in the room. Breakfast is...

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2Thank Ronnie V
HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal Orlando, responded to this review

Thank you for the stellar five-star review and continuing to choose the Hard Rock Hotel at Universal Orlando as your vacation destination. We are thrilled you experienced the Rock Star experience from the moment you arrived. Our Rock Royalty Lounge is the perfect way to get those extra must have amenities while staying on property. With turn down service, continental...

Pickering, Ontario, Canada
Reviewed 5 days ago NEW

Our family of four (2 adults and 2 children ages 11 & 15) checked in on March 9 for a 4 night stay in a pool view room at the Hard Rock Hotel at Universal Orlando. We arrived at about 9pm and the check in process was very fast. The front desk staff was friendly and informative. After unpacking I...

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2Thank Candice R
HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal Orlando, responded to this review

Thank you for the stellar five-star review. Please accept our apologies for the initial experience you had once you arrived. We are extremely happy it was able to get turned around for you. Our Rockstar team make sure to go above and beyond to bring the spirit of rock ‘n’ roll alive in each and every guest interaction and I...

East Brady, Pennsylvania
Reviewed 5 days ago NEW

We (family of 4) only stayed one night to take advantage of the express pass perks that come with staying at a resort property. We were totally surprised at the quality of service, rooms and amenities the property offered. Kids enjoyed the awesome pool area, while the parents enjoyed the Beach Club bar overlooking the pool. Everything was very clean...

Review collected in partnership with Hard Rock Hotels & Casinos
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1Thank Philip A
HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal Orlando, responded to this review

Thank you for the stellar five-star review. We are thrilled you experienced the Rock Star experience from the moment you arrived. Our close proximity to the parks and Universal Unlimited Express Passes really do take the parks to a whole new level. Our Rockstar team goes above and beyond to bring the spirit of rock ‘n’ roll alive in each...

Orlando
Reviewed 5 days ago NEW

We came for a quick getaway to enjoy sons bday and mardigras at park. Beautiful weather unfortunately was extremely crowded but express pass from hotel made worth it wish fl resident rate was available for both nights. But my choice hotel of all the resorts available at universal.

Review collected in partnership with Hard Rock Hotels & Casinos
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1Thank Terry B
HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal Orlando, responded to this review

Thank you for the stellar five-star review and taking the time to celebrate your birthday with us. We are glad we were able to add to this memorable experience.The Universal Unlimited Express Passes and close proximity to the parks can't be beat. We are thrilled you experienced the Rock Star experience from the moment you arrived. We look forward to...

Orlando
Reviewed 5 days ago NEW

Amazing stay here at the Hard Rock. Service was excellent, food was excellent. My kids had a great time at the pool. Awesome slide at the pool, safe environment. Close to Universal, we walked to the universal area every night. Would definitely come back here again!

Review collected in partnership with Hard Rock Hotels & Casinos
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1Thank neilwilliame
HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal Orlando, responded to this review

Thank you for the stellar five-star review. Our Rockstar team goes above and beyond to bring the spirit of rock ‘n’ roll alive in each and every guest interaction and I am glad to hear you felt just that during your stay with us. We are thrilled you were able to take the time to enjoy our zero entry pool,...

Orlando
Reviewed 6 days ago NEW

The staff of the Hard Rock Hotel Orlando is absolutely outstanding! From the moment we entered the Lobby to the Bellman putting our luggage in our car, we were treated with sincere and gracious hospitality. Everyone was extremely friendly and always willing to offer assistance regarding the wonderful hotel features, or highlights for our visits to Universal. The Boat and...

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2Thank 149maryjanef
HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal Orlando, responded to this review

We were honored you rocked out with us! From the awesome memorabilia to our team of Rock Stars, we strive to create an experience that truly rocks. We are thrilled you experienced the Rock Star experience from the moment you arrived. Our close proximity to the parks and Universal Unlimited Express Passes really do take the parks to a whole...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Live like a rock star and savor the perks of rock 'n' roll royalty with impeccable accommodations, laid-back luxurious style and show-stopping service. Located on-site at Universal Orlando Resort, Hard Rock Hotel is in the heart of the excitement of Universal Studios Florida, Universal's Islands of Adventure, and Universal CityWalk. Guests of this hotel enjoy exclusive theme park benefits. Skip the regular lines at most attractions with FREE Universal Express Unlimited ride access - a benefit worth $89 per person, per day**. You can also take advantage of Early Park Admission one hour before the theme park opens, and more! (valid theme park admission required.) ... more   less 

Additional Information about Hard Rock Hotel at Universal Orlando

Address: 5800 Universal Blvd, Orlando, FL 32819-7834
Region: United States > Florida > Central Florida > Orlando
Price Range: $344 - $794 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hard Rock Hotel at Universal Orlando 4*
Number of rooms: 650
Reservation Options:
TripAdvisor is proud to partner with Booking.com, getaroom.com, Priceline and Hotels.com so you can book your Hard Rock Hotel at Universal Orlando reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hard Rock Hotel Orlando
Hotel Hard Rock
Hard Rock Resort
Hard Rock Orlando
Hard Rock Cafe Hotel Orlando
Universal Hard Rock Hotel
Hard Rock Hotel At Universal Orlando Florida
Hotel Style:
#15 Luxury Hotel in Orlando
#30 Family Hotel in Orlando
#33 Green Hotel in Orlando
#39 Romantic Hotel in Orlando
#40 Business Hotel in Orlando
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Questions & Answers

Here's what travellers have asked, with answers from Hard Rock Hotel at Universal Orlando staff and other travellers.
301 questions
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Questions? Get answers from Hard Rock Hotel at Universal Orlando staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We didn't have any special room, we did not mind. Didn't spend much time in the room.”
 of 5 bubbles reen1026, 23 Mar 2017 | Read review
“Avoid pool view rooms if noise bothers you. The noise from the pool area did not bother us, but may bother some.”
 of 5 bubbles CandiceR915, 20 Mar 2017 | Read review
“Water Taxi and Resturan tare on the 1st Floor, Check in/Out is on the 3rd Floor.”
 of 5 bubbles Q7590FEsteveh, 19 Mar 2017 | Read review
“Pool view rooms are noisier but not that loud..”
 of 5 bubbles chrishG5239DH, 14 Mar 2017 | Read review
“We heard corner unites are larger ours was perfect size for usi”
 of 5 bubbles 308helena, 14 Mar 2017 | Read review
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