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Hard Rock Hotel at Universal Orlando

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Traveller (3421)
Room & Suite (731)
Pool & Beach (382)
Overview
  • Excellent63%
  • Very good24%
  • Average8%
  • Poor3%
  • Terrible2%
Travellers talk about
“express pass”(946 reviews)
“city walk”(950 reviews)
“water taxi”(720 reviews)
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star accommodation
All hotel details
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Rooms
3 Sep.4 Sep.
|
1 room, 2 adults, 0 children
Standard Room
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Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 11 partner sites to see rooms from USD 327.
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Reviews (9,821)
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8,801 results
Traveller rating
5,282
2,124
810
372
213
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LanguageEnglish
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5,282
2,124
810
372
213
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All reviewsexpress passcity walkwater taxirock royaltyrock starclub levelvelvet barrock musicpalm restaurantrock and rollislands of adventurefast passharry potterboth parkskids suiteroom keypool area
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1 - 5 of 8,801 reviews
Reviewed today

This hotel is old and needs updated. The parking lot is dark and unsafe. The rooms are outdated with dirty old grout and poor lighting. The air conditioning would not go below 73. The beds are uncomfortable. The hotel is not taken care of. There...More

Review collected in partnership with Hard Rock Hotels & Casinos
Thank 5jeanine
Reviewed today

we decided to book into the hard rock hotel for a special 2 days at universal studios, the hotel was very clean. the room was awesome, we used the complimentary water taxi to get us to the park and back, we also made great use...More

Review collected in partnership with Hard Rock Hotels & Casinos
Thank Allan M
Reviewed yesterday

This hotel has the WOW factor from checkin to checkout . The staff are so helpful and friendly. We had room 4142 on the 4th floor over looking the pool. The rooms are clean and the beds are just so comfortable. Having a coffee maker...More

Review collected in partnership with Hard Rock Hotels & Casinos
Thank june300554
Reviewed yesterday via mobile

Stayed here during our Florida holiday. 5 of us (2 adults and 3 kids). Fantastic theming and fast passes made it great fun. Loved the pool although we could only enjoy it for an hour due to incoming bad weather. Not a cheap hotel but...More

Thank Merlosontour
Reviewed yesterday

We just returned home from an 8 night stay with family (husband, daughter, son in law and three grandkids; ten and sev3n year old twins)! The Hotel itself was great; very friendly and accommodating! The Kitchen and Beach Bar restaurants were very good, and nice...More

Thank AnneMarieMahoney
Response from HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal OrlandoResponded yesterday

Thank you for taking the time to submit a review of your recent stay at the Hard Rock Hotel at Universal Orlando. We are disheartened to hear about your experience as it falls short of the world-class service we pride ourselves in providing. I will...More

View more reviews
About
Awards & Recognition
GreenLeaders Bronze level
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Pets Allowed ( Dog / Pet Friendly )
Children Activities (Kid / Family Friendly)
Wheelchair Access
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Non-Smoking Hotel
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Heated pool
Outdoor pool
Details
Price range
USD 254 - USD 621 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#14 Luxury Hotel in Orlando
#30 Family Hotel in Orlando
#32 Green Hotel in Orlando
#40 Romantic Hotel in Orlando
#40 Business Hotel in Orlando
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
USD 254 - USD 621 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#14 Luxury Hotel in Orlando
#30 Family Hotel in Orlando
#32 Green Hotel in Orlando
#40 Romantic Hotel in Orlando
#40 Business Hotel in Orlando
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (3421)
Room & Suite (731)
Pool & Beach (382)
Dining (178)
Amenities (39)
Family and Play Areas (21)
Business Centre & Event Rooms (7)
Questions & Answers
Ask a question
ThompsonFamily190725
21 August 2018|
AnswerShow all 5 answers
Response from ww231070 | Reviewed this property |
Yes. Left bags in hotel while visiting parks.
1
Vote
wogton
18 August 2018|
AnswerShow all 2 answers
Response from TW987 | Reviewed this property |
The express pass is linked to your hotel key and they are for all the days you stay.
0
Votes
ThompsonFamily190725
14 August 2018|
AnswerShow all 3 answers
Response from Ainsbar65 | Reviewed this property |
You wont need an hour at walgreens. The one near the hotel isnt that big but stocks water and cans of coke etc which is what we did. We hired a car for a day to go to NASA so used the car for our visit. Alot of people do it... More
1
Vote
Room Tips
"Don’t stay in a room near elevators! Extremely noisy with kids running in the hallways!"
AnneMarieMahoney
2 million years ago
Read review
"Pool view 6 floor"
lmic8
2 million years ago
Read review
"Ask for an upper level room facing either the city or pools"
rtgepd1
2 million years ago
Read review
"Ask for a Pool view room!"
Fadders
2 million years ago
Read review
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