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Hard Rock Hotel at Universal Orlando

Travellers' Choice award winner
#45 of 334 Hotels in Orlando
GreenLeadersBronze level
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Hard Rock Hotel at Universal Orlando
Hard Rock Hotel at Universal Orlando
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8,081 Reviews from our TripAdvisor Community

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Showing 7,275: English reviews
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Lancaster, Pennsylvania
Reviewed yesterday NEW

We chose Hard Rock primarily due to the proximity to the Universal Parks. It's a beautiful property with really nice landscaping. We arrived early on Wednesday morning after staying near MCO the night before. It was a Wednesday morning in February so we didn't expect it to be busy at this time, and it wasn't. We were greeted at the...

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1Thank haus1904
Dublin, Ireland
Reviewed yesterday NEW

The proximity of the this hotel to the park makes it the perfect choice for staying in if you are visiting Universal. We always walked to and from the parks but the boats were a good option too. The express passes you get when you check in are a fantastic bonus. Our rooms were bright, modern and spacious. We didn't...

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Thank millym320
Solihull, United Kingdom
Reviewed yesterday NEWvia mobile

Always wanted to stop at a this hotel and for some reason on my bucket list. So did it in style and had 7th floor rock royalty floor. Great move and. Joyce and not disappointed. Room was twin queen bedded, although only two of used room the second bed was not used but if you had kids or shared room...

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Thank Gizors
Orlando
Reviewed yesterday NEW

Next time we visit, the Hard Rock is where we are staying. Beach Club is a awesome place to hang out while the kids are in the pool. Hotel proximity to the park is the best. The Kitchen restaurant has the best breakfast buffet.

Review collected in partnership with Hard Rock Hotels & Casinos
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1Thank O2348BMrichardv
Wrentham, Massachusetts
Reviewed 2 days ago NEW

Been staying here for more than a decade for both family trips and for business (I have business in Orlando 3-5 times a year for multiple days). This year though, significant problems. Apparently upon check-in they put a very low daily room chargeback capability on your room keys without notification. The result? A room charge being erroneously rejected at a...

Review collected in partnership with Hard Rock Hotels & Casinos
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1Thank deckenneth
HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal Orlando, responded to this review

Thank you for taking the time to submit a review of your recent stay at the Hard Rock Hotel at Universal Orlando. We are disheartened to hear about your experience as it falls short of the world-class service we pride ourselves in providing. I will be reviewing all of your comments with our management team as we are always looking...

Island Park, New York
Reviewed 3 days ago NEW

I want to make this a yearly trip. I felt like I was valued and treated with kid gloves. It was well thought out room and recognized the needs of the traveler. It was nice to unwind and enjoy the creature comforters of the room.

Review collected in partnership with Hard Rock Hotels & Casinos
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Thank Joanne D
HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal Orlando, responded to this review

We were honored you rocked out with us! From the awesome memorabilia to our team of Rock Stars, we strive to create an experience that truly rocks. Thank you for the stellar five-star review, we look forward to welcoming you back again soon. Rock On!

Paris, France
Reviewed 4 days ago NEW

What an amazing hotel! Thanks for those amazing holidays. Our stay was just perfect and the location of this hotel near Universal Parks is very good! I would recommend this hotel to all rock'n roll fans.

Review collected in partnership with Hard Rock Hotels & Casinos
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Thank 968m_lodiem
HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal Orlando, responded to this review

Thank you for the stellar five-star review. We are thrilled you experienced the Rock Star experience from the moment you arrived. Our newly renovated rooms add an exciting new vibe to the already rockin' good times we feature here at the hotel. Our close proximity to the parks and Universal Unlimited Express Passes really do take the parks to a...

Reviewed 5 days ago NEWvia mobile

Had a great stay! Front desk was beyond nice and helpful. Offered a safe deposit box for my purse since our room wasn't ready so we could be on our way to enjoying City Walk. Room was nice and clean. Bellmen and valet we great too! Pool deck bar service was lacking. One server said she would be right back...

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Thank Ally3330
HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal Orlando, responded to this review

Thank you for taking the time to submit a review of your recent stay at the Hard Rock Hotel at Universal Orlando. Our close proximity to the parks and Universal Unlimited Express Passes really do take the parks to a whole new level. However we are disheartened to hear about your experience at our Beach Club Bar as it falls...

Apple Valley, California
Reviewed 5 days ago NEWvia mobile

I have to admit, my first time staying at a Hard Rock property was a mixed outcome. The folks at the front desk were super cool, helpful and patient. Honestly, all the workers here have been nice. Check in was easy and I loved the texted option for communication during my stay. The girl in the Rock Shop was personable...

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1Thank 3Bagger
HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal Orlando, responded to this review

Thank you for taking the time to submit a review of your recent stay at the Hard Rock Hotel at Universal Orlando. We are appreciative of your feedback and glad our staff was able to make an impact. However we are disheartened to hear about your room experience as it falls short of the world-class service we pride ourselves in...

Baton Rouge, Louisiana
Reviewed 5 days ago NEW

Expensive but worth it due to proximity to park and unlimited ride pass. Will stay there again ! Room was spacious and bed was very comfy . It was an excellent choice for our trip to universal. Loved it!l

Review collected in partnership with Hard Rock Hotels & Casinos
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Thank 368adriak
HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal Orlando, responded to this review

Thank you for the stellar five-star review. Our newly renovated rooms add an exciting new vibe to the already rockin' good times we feature here at the hotel and our signature Sleep Like a Rock bedding ensures ultimate comfort following an active day at the theme parks. The Universal Unlimited Express Passes and close proximity to the parks can't be...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
GreenLeadersBronze level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Live like a rock star and savor the perks of rock 'n' roll royalty with impeccable accommodations, laid-back luxurious style and show-stopping service. Located on-site at Universal Orlando Resort, Hard Rock Hotel is in the heart of the excitement of Universal Studios Florida, Universal's Islands of Adventure, and Universal CityWalk. Guests of this hotel enjoy exclusive theme park benefits. Skip the regular lines at most attractions with FREE Universal Express Unlimited ride access - a benefit worth $89 per person, per day**. You can also take advantage of Early Park Admission one hour before the theme park opens, and more! (valid theme park admission required.) ... more   less 

Additional Information about Hard Rock Hotel at Universal Orlando

Address: 5800 Universal Blvd, Orlando, FL 32819-7834
Region: United States > Florida > Central Florida > Orlando
Price Range: $352 - $766 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hard Rock Hotel at Universal Orlando 4*
Number of rooms: 650
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Priceline and Hotels.com so you can book your Hard Rock Hotel at Universal Orlando reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hard Rock Hotel Orlando
Hotel Hard Rock
Hard Rock Resort
Hard Rock Orlando
Hard Rock Cafe Hotel Orlando
Universal Hard Rock Hotel
Hard Rock Hotel At Universal Orlando Florida
Hotel Style:
#15 Luxury Hotel in Orlando
#30 Family Hotel in Orlando
#33 Green Hotel in Orlando
#39 Romantic Hotel in Orlando
#40 Business Hotel in Orlando
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Questions & Answers

Here's what travellers have asked, with answers from Hard Rock Hotel at Universal Orlando staff and other travellers.
296 questions
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Questions? Get answers from Hard Rock Hotel at Universal Orlando staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get as close to the elevators as you can as there is only one set in the hotel.”
 of 5 bubbles haus1904, 25 Feb 2017 | Read review
“Garden view rooms are fine. No need to pay extra for the pool view.”
 of 5 bubbles coastermeister, 20 Feb 2017 | Read review
“Ask for a room near the elevators. The hallways are long and branch off in different directions.”
 of 5 bubbles FanInStLou, 19 Feb 2017 | Read review
“ask about not being next to the ice machines on the floor”
 of 5 bubbles MWGROVES99, 18 Feb 2017 | Read review
“If you want to have a room that walks out to a patio ask for the hospitality rooms. All the other room do not have balconys”
 of 5 bubbles Cindi5971, 17 Feb 2017 | Read review
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