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Loews Portofino Bay Hotel at Universal Orlando

4,576 reviews
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Traveller (2068)
Room & Suite (557)
Pool & Beach (184)
Overview
  • Excellent61%
  • Very good22%
  • Average9%
  • Poor4%
  • Terrible4%
Travellers talk about
“water taxi”(485 reviews)
“express pass”(430 reviews)
“beach pool”(218 reviews)
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4.0 Star Hotel
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Rooms
14 Mar.15 Mar.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (4,576)Write a Review
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All reviewswater taxiexpress passbeach poolcity walkwest wingbay viewopera singersmama dellasitalian themethe club loungebeautiful hoteluniversal orlandoboat rideearly admissionharry potterfast passroyal pacific
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11 - 15 of 4,250 reviews
Reviewed 5 days ago

So beautiful and peaceful. We stayed here for a few days while exploring Universal. It felt like we were transported to Italy, it has beautiful views and a peaceful atmosphere. The rooms where clean and the service through out was amazing even the opera singers...More

Thank Mollas2017
Response from LPBHManager, General Manager at Loews Portofino Bay Hotel at Universal OrlandoResponded yesterday

Thank you for taking the time to comment about your recent stay. We are thrilled that you enjoyed our nightly opera singers and dined at some of our restaurants on property. The hotel offers many options, from casual to fine dining. We hope to see...More

Reviewed 5 days ago

Upon arriving to our hotel room the water was completely white , engineering was sent to the room and told us they had been working on the system to just run the water for awhile and it will clear up. After 2 hours of running...More

Review collected in partnership with Loews Hotels and Resorts
3  Thank juliealvarez2018
Response from LPBHManager, General Manager at Loews Portofino Bay Hotel at Universal OrlandoResponded yesterday

We would value the opportunity to speak with you directly. Please contact us at: portofinocustomerservice@loewshotels.com so that we may schedule a call at your earliest convenience.

Reviewed 5 days ago

Staff was amazing (Specially Courtney at the front desk) very helpful and courteous. There were many outdoor resources, restaurants and shopping. It included free boat taxi rides to the city walk with a gorgeous view.

Review collected in partnership with Loews Hotels and Resorts
Thank neryvaldez
Response from LPBHManager, General Manager at Loews Portofino Bay Hotel at Universal OrlandoResponded 2 days ago

Thank you for your feedback. We are glad that you enjoyed our friendly staff and the theme park benefits that you receive when staying at our on-site hotels. Ciao for now, until your next visit!

Reviewed 5 days ago

My family and I always enjoy our stay at Portofino. The rooms are great, the pool area is fun, relaxing for families or couples. All the restaurants are delicious. A little on the pricey side (especially for breakfast) but overall wonderful.

Review collected in partnership with Loews Hotels and Resorts
Thank jencraig2004
Response from LPBHManager, General Manager at Loews Portofino Bay Hotel at Universal OrlandoResponded 2 days ago

Thank you for your kind comments. We are glad to hear that you enjoyed our pools and dining options. We look forward to welcoming you back!

Reviewed 5 days ago

My wife and I stayed here for 3 nights following a 4 night stay at Disney’s Animal Kingdom Lodge. Since the stays were back-to-back, we couldn’t help but make comparisons. Overall, we were blown away at the quality of this resort. We enjoyed the deluxe...More

2  Thank Brandon S
Response from LPBHManager, General Manager at Loews Portofino Bay Hotel at Universal OrlandoResponded 2 days ago

Thank you so much for your comments. While the two theme parks at Universal Orlando Resort are a major attraction, we are proud to offer amenities to keep you entertained right here at Loews Portofino Bay Hotel. We are glad to hear that you enjoyed...More

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About
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Spa
Free High Speed Internet ( WiFi )
Hotel Amenities
Room Service
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Heated pool
Outdoor pool
Details
Price range
USD 313 - USD 620 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#14 Spa Hotel in Orlando
#15 Top resorts Hotel in Orlando
#15 Green Hotel in Orlando
#27 Luxury Hotel in Orlando
#45 Business Hotel in Orlando
#54 Romantic Hotel in Orlando
#80 Family Hotel in Orlando
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
USD 313 - USD 620 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#14 Spa Hotel in Orlando
#15 Top resorts Hotel in Orlando
#15 Green Hotel in Orlando
#27 Luxury Hotel in Orlando
#45 Business Hotel in Orlando
#54 Romantic Hotel in Orlando
#80 Family Hotel in Orlando
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (2068)
Room & Suite (557)
Pool & Beach (184)
Dining (116)
Amenities (62)
Family and Play Areas (14)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
StevenRobertson
28 January 2018|
AnswerShow all 6 answers
Response from shirley M | Reviewed this property |
Our room was huge we had a kingsize bed. Think u can get 2 double beds don't know about a rollaway
1
Vote
Dragonflytoo
28 January 2018|
AnswerShow all 2 answers
Response from Cynthanny | Reviewed this property |
The room I was in also had an empty mini fridge
1
Vote
Amblertraveler
25 January 2018|
AnswerShow all 5 answers
Response from Devora Z | Reviewed this property |
My children (ages: 2, 5, 8, and 11) loved Portofino Bay, especially the Beach Pool, which has a sandy beach area, a water slide and two hot tubs. The lifeguards there were excellent, so parents can relax a little more. The... More
1
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12345667
Room Tips
"West side closer to major pools"
Read review
"Two Bedroom Hospitality Parlour Suite Perfect for Family of 5 (with 3 college kids)"
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"I would ask for a west wing room. We stayed on the East side and it was a walk to most of the resort..."
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"Try and get a room close to the elevator, we had a good 1/4 mile walk to our room (no joke) from the elevator."
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