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Loews Portofino Bay Hotel at Universal Orlando

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#75 of 335 Hotels in Orlando
Certificate of Excellence
GreenLeadersSilver level
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Loews Portofino Bay Hotel at Universal Orlando
Loews Portofino Bay Hotel at Universal Orlando
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3,391 Reviews from our TripAdvisor Community

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There are newer reviews for Loews Portofino Bay Hotel at Universal Orlando
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Showing 3,131: English reviews
michigan
Reviewed 3 days ago NEW

loved staying here so much. recommended by my travel agent - so glad i agreed to it. would love to visit again and stay longer. so relaxing, beautiful, and posh. loved every single thing! perfect for solo or couples!! we went as a family and it served us well too. spacious room was welcoming and relaxing. service was great. staff...

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Thank votemom
Westport, New Zealand
Reviewed 3 days ago NEWvia mobile

Firstly I was really impressed by the amazing view as you approach to the hotel it really looks like Portafino Italy ! The rooms are amazing - we were in the East Wing with a garden view. They are spacious, light and spotlessly clean with lovely soft beds, huge choice of pillows and luxurious furnishings. There's a fridge and coffee...

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Thank HeidiR4
Jacksonville, Florida
Reviewed 4 days ago NEWvia mobile

I made telephone reservations and the agent was patient and very helpful but he also talked the resort up a lot; mentioning their 4 diamond rating repeatedly. When we arrived for a very early check-in we were greeted by Diana, a fabulous front desk agent who said our room was ready--yay! This was great! We had upgraded to club level...

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2Thank mnurse07
Olrando
Reviewed 5 days ago NEW

We had an excellent time at Loews Portofino Bay Hotel! Traveling with college age kids, they were not interested in lines, so we took advantage of the early park admission and would often leave by noon to catch lunch and head back to the hotel pools. We would regroup in the afternoon and head to City Walk for dinner and...

Review collected in partnership with Loews Hotels and Resorts
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1Thank mccormackmom
LPBHManager, General Manager at Loews Portofino Bay Hotel at Universal Orlando, responded to this review

Thank you for your review! We are so glad your first experience at Loews Portofino Bay Hotel was a great one. We are very proud to offer such amazing benefits when you visit Universal Orlando. Unlimited Express Pass and Early Park Admission are some of the most popular benefits our on-site hotel guests enjoy. Thank you for recommending us. We...

Monroe
Reviewed 5 days ago NEW

Not really worth it for the $609/night. Adequate, but not overwhelming. Club room and offerings were about like a Hampton Inn. Having stayed at the better Disney properties the Portofino does not compare. The express pass was the only real plus.

Review collected in partnership with Loews Hotels and Resorts
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Thank Janis B
LPBHManager, General Manager at Loews Portofino Bay Hotel at Universal Orlando, responded to this review

Thank you for your review. We are glad to hear you enjoyed Early Park Admission and our complimentary Universal Express Passes. These benefits really do make a world of a difference when traveling through the parks. We appreciate your comments and hope to have an opportunity to serve you again!

Salt Lake City, Utah
Reviewed 5 days ago NEW

We had a perfect trip to Orlando and Universal, and most of it had to do with this hotel. The rooms are great--the big bathroom is very nice. With this hotel, you get an Express Pass and early admission to the park. The restaurants are very good. (Plus we had a star-quality meal and wine at Emeril's at City Walk....

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1Thank David_B60922
LPBHManager, General Manager at Loews Portofino Bay Hotel at Universal Orlando, responded to this review

Thank you for your feedback. I am glad you enjoyed our friendly team members and comfortable accommodations. I do regret to hear your comments about noisy neighbors as our goal is to offer a completely relaxing atmosphere. We hope you will choose to stay with Loews Hotels again on a future visit to Orlando.

Lincoln, Nebraska
Reviewed 6 days ago NEW

We stayed at Lowes Portofino Bay for 4 nights. We had a late night check in, the staff was very nice & efficient. I wish that she had told us of all the amenities in the property. I think we would have spent more time at the pool had we known about it earlier. We needed a roll away which...

Review collected in partnership with Loews Hotels and Resorts
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2Thank sdplus3
LPBHManager, General Manager at Loews Portofino Bay Hotel at Universal Orlando, responded to this review

Thank you for your comments. We are happy to hear you enjoyed the beauty of our re-creation of the famed Mediterranean seaside resort village of Portofino, Italy. Like so many, you took full advantage of the many amenities the hotel offers like the complimentary water taxi to the Universal Orlando theme parks and City Walk. We hope that you will...

San Diego, California
Reviewed 1 week ago NEW

For Orlando this is probably considered a nice hotel. Having stayed at many nice hotels all over the world I can tell you I considered it an average hotel at best. What it does have going for it is it does look like a scene from Italy from afar, but instead of actually building out details in the architecture a...

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2Thank sdbeachlvr81
LPBHManager, General Manager at Loews Portofino Bay Hotel at Universal Orlando, responded to this review

Thank you for the review. Our hotel is a re-creation of the seaside village of Portofino, Italy. Our team members bring the Italian spirit of ‘la dolce vita’ – the sweet life - alive in many ways. We are thrilled to have 5 hotels here on Universal Orlando property, we hope that you take time to visit the other 3...

Olrando
Reviewed 1 week ago NEW

We had a great time and Loews Hotels are outstanding. The theme park was excellent and my family thoroughly enjoyed the rides. We ate at Emerils and the food was delicious. Didn't get to do much at city walk but will go back. The only problem we had was with the ticketing and fingerprint scanner at the main gate.

Review collected in partnership with Loews Hotels and Resorts
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1Thank W3232FAroberth
LPBHManager, General Manager at Loews Portofino Bay Hotel at Universal Orlando, responded to this review

Thank you for taking the time to review us! We are thrilled that you enjoyed our picturesque property. We hope you have many opportunities to visit us again. It would be a pleasure to welcome you back!

Reviewed 1 week ago

We stayed here for three nights before moving to a Disney "deluxe" resort. Portofino was far and away nicer than Disney. Our club level room was huge. Two very comfortable beds, a big bathroom and a gigantic balcony with two chairs and table overlooking the villa pool. I loved sitting on the balcony enjoying a drink with the palm trees...

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2Thank PippiLa
LPBHManager, General Manager at Loews Portofino Bay Hotel at Universal Orlando, responded to this review

Thank you for your wonderful comments. We are happy you enjoyed our club level accommodations; it affirms the level of service we strive to provide to those who book this upgraded option. We will certainly pass your kind words on to our tremendous staff. We look forward to welcoming you again soon. Until then, Ciao!

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Enjoy a luxurious escape inspired by the famed seaside village of Portofino, Italy. Perfectly appointed rooms and suites, gorgeous vistas and incredible cuisine welcome you to celebrate la dolce vita-the sweet life. Located on-site at Universal Orlando Resort, Loews Portofino Bay Hotel is in the heart of the excitement of Universal Studios Florida, Universal's Islands of Adventure, and Universal CityWalk. Guests of this hotel enjoy exclusive theme park benefits. Skip the regular lines at most attractions with FREE Universal Express Unlimited ride access - a benefit worth $89 per person, per day**. You can also take advantage of Early Park Admission one hour before the theme park opens, and more! (valid theme park admission required.) ... more   less 

Additional Information about Loews Portofino Bay Hotel at Universal Orlando

Address: 5601 Universal Blvd., Orlando, FL 32819-7880
Region: United States > Florida > Central Florida > Orlando
Price Range: $371 - $788 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Loews Portofino Bay Hotel at Universal Orlando 4*
Number of rooms: 750
Reservation Options:
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Also Known As:
Loews Portofino Bay Resort
Portofino Orlando
Portofino Bay Hotel Orlando
Loews Portofino Bay Hotel At Universal Orlando Florida
Hotel Style:
#15 Top resorts Hotel in Orlando
#16 Spa Hotel in Orlando
#17 Green Hotel in Orlando
#28 Luxury Hotel in Orlando
#45 Business Hotel in Orlando
#54 Romantic Hotel in Orlando
#80 Family Hotel in Orlando
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Here's what travellers have asked, with answers from Loews Portofino Bay Hotel at Universal Orlando staff and other travellers.
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Questions? Get answers from Loews Portofino Bay Hotel at Universal Orlando staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Our room faced the lagoon, can't imagine a better view at the hotel”
 of 5 bubbles Huey1954, 29 Mar 2017 | Read review
“west wing is a little fancier than the east wing, but both are excellent. slept sooooooo great - mattresses and linens were perfect.”
 of 5 bubbles votemom, 27 Mar 2017 | Read review
“Ask for a room close to the club level lounge if you have access to it.”
 of 5 bubbles sdbeachlvr81, 23 Mar 2017 | Read review
“We were on the 5th floor east wing. While it was a bit of a walk the Bay View was well worth it.”
 of 5 bubbles dawnl520, 22 Mar 2017 | Read review
“wifi is limited to four devices per room, after that, you pay $14/day...”
 of 5 bubbles Patrick_Lana, 14 Mar 2017 | Read review
5 of 5