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Loews Portofino Bay Hotel at Universal Orlando

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Traveller (2237)
Room & Suite (582)
Pool & Beach (189)
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Overview
  • Excellent61%
  • Very good22%
  • Average9%
  • Poor4%
  • Terrible4%
Travellers talk about
“water taxi”(525 reviews)
“beach pool”(234 reviews)
“express pass”(439 reviews)
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
All hotel details
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Reviews (5,009)
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2,783
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458
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200
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All reviewswater taxibeach poolexpress passcity walkwest wingbay viewopera singersmama dellasitalian themefast passthe club loungebeautiful hotelboat rideuniversal orlandoearly admissionharry potterroyal pacific
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1 - 5 of 4,667 reviews
Reviewed yesterday via mobile

Spent 3 nights here and 2 nights at Disney Polynesian. The Polynesian is cool but 5 nights here would’ve probably been more fun. Having the Minion Suite for the kids was far superior to 2 adjoining rooms - I just wish the Minion Suite had...More

Thank Kempas
Reviewed yesterday

This was the best hotel we have ever stayed at. The room provided so much space for our family. It had a comfort of home feel but the luxury of a getaway. Boat service to the parks was wonderful. Staff was friendly and helpful. The...More

Review collected in partnership with Loews Hotels and Resorts
Thank MamaD85
Reviewed 2 days ago via mobile

Hotel property is gorgeous! Our room had a nice sized balcony with perfect views of the lake! Pleasantly surprised at how quiet it was there. Boat ride to parks was short and sweet. All the staff were top notch!!!More

Thank Trbc29
Response from LPBHManager, General Manager at Loews Portofino Bay Hotel at Universal OrlandoResponded yesterday

Thank you for sharing your review. We are glad that you enjoyed our attentive staff and picturesque property. Offering a way to enjoy the fun of the theme parks without compromising comfort is what we’re all about. We are thrilled to know that you had...More

Reviewed 2 days ago via mobile

We are about to checkout of our room after a 6 day stay at the Portofino Bay at Universal Studios. This is a beautiful resort on the Universal property that makes it real convenient to access the parks by boat or a short walk from...More

Thank Timothy H
Response from LPBHManager, General Manager at Loews Portofino Bay Hotel at Universal OrlandoResponded yesterday

Thank you so much for your feedback! We are glad that you enjoyed the ambience of Loews Portofino Bay Hotel, which is modeled after an Italian village. It is great to hear that you enjoyed our club level accommodations; it affirms the level of service...More

Reviewed 3 days ago via mobile

We checked in very late and there was a problem in our room and we couldn’t stay in it. There were no other rooms available, so we had to stay at Cabana Bay for the night, which we were not happy about, but made the...More

4  Thank DARNYC
Response from LPBHManager, General Manager at Loews Portofino Bay Hotel at Universal OrlandoResponded 2 days ago

Thank you for your comments. We will have someone from our management department reach out to you some time soon regarding your previous stay with us.

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About
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Hotel Amenities
Room Service
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Heated pool
Outdoor pool
Details
Price range
USD 303 - USD 572 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#14 Spa Hotel in Orlando
#15 Top resorts Hotel in Orlando
#15 Green Hotel in Orlando
#24 Luxury Hotel in Orlando
#45 Business Hotel in Orlando
#54 Romantic Hotel in Orlando
#80 Family Hotel in Orlando
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
USD 303 - USD 572 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#14 Spa Hotel in Orlando
#15 Top resorts Hotel in Orlando
#15 Green Hotel in Orlando
#24 Luxury Hotel in Orlando
#45 Business Hotel in Orlando
#54 Romantic Hotel in Orlando
#80 Family Hotel in Orlando
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (2237)
Room & Suite (582)
Pool & Beach (189)
Dining (119)
Amenities (62)
Family and Play Areas (15)
Business Centre & Event Rooms (1)
Questions & Answers
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Michelle K
4 June 2018|
AnswerShow all 3 answers
Response from Familyman600 | Reviewed this property |
A rollaway bed is $25 extra per night -- you might want to just take a blow up mattress
0
Votes
Naomi98
24 May 2018|
AnswerShow all 2 answers
Response from EdD009 | Reviewed this property |
Yes it is. There is another pool which is for the family.
0
Votes
Linda L
23 May 2018|
AnswerShow all 5 answers
Response from 4cheerysmile | Reviewed this property |
I don't believe I saw distilled water sold at the hotel. However, I would call the front desk prior to your arrival and I'm sure they can figure out the best solution for you. They might even have it waiting at the front... More
0
Votes
Room Tips
"Close to dock was our choice!"
Read review
"harbour views are a must to get the full benefit of this hotel"
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"Ask for a view of the harbor"
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"I was in the Villa rooms, which were large and comfortable."
Read review
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