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The Florida Hotel & Conference Center, BW Premier Collection

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#11 of 335 Hotels in Orlando
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The Florida Hotel & Conference Center, BW Premier Collection
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5,390 Reviews from our TripAdvisor Community

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Showing 4,874: English reviews
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Reviewed yesterday NEWvia mobile

Always go there because it is located in Florida Mall. It is very close to numerous shops and theme parks. The staff is very friendly and accommodating. I highly recommend this hotel. The rooms are very nice and clean.

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Thank tony m
Larnaka City, Cyprus
Reviewed yesterday NEWvia mobile

Very hard to fault this hotel The rooms are large and comfortable Wifi is free and fast AC is good Business centre is great The only negative is the elevators are old in much need of replacement. One displays says you are on the second floor, the other says 8th floor.

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Thank CraigBeck
London, United Kingdom
Reviewed yesterday NEW

I stay at the florida mall hotel and conference centre a great deal and normally I just come and go and get bothered by no one and bother no one in return on my most recent visit I tried to arrange to collect a package from an America retailer a product not available anywhere else it seems the company suppling...

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Thank douglaswigginz
Atlanta, Georgia
Reviewed 3 days ago NEW

I have enjoyed my stay at the BEst Western Hotel. The room was great amd the staff was amazing. I will return again for my business stay. It was great to have the mall attached to thw hotel. I will be back..

Review collected in partnership with Best Western
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Thank 946catricem
A TripAdvisor Member
2 reviews
5 helpful votes
Reviewed 3 days ago NEWvia mobile

Always friendly and helpful staff. Wonderful clean and fresh rooms and great service. Lovely pool. Fantastic location. Great bar and restaurant. Ideal for shopping. 👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍 The best hotel in Orlando!!!

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Thank A TripAdvisor Member
Reviewed 5 days ago NEW

Hotel is very nice and clean, yes, including rooms. easy access to Mall (my favorite).. Rooms are a nice size. I was a little shocked with Mandatory Hotel fee $18 per night (for internet and ???/) But other than that. I would stay again.

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1Thank 79robinc
John L, General Manager at The Florida Hotel & Conference Center, BW Premier Collection, responded to this review

Dear 79robinc, Thank you for taking the time to share your feedback, and for posting a review following your recent visit to our hotel. I am pleased to hear that you enjoyed your stay, and we look forward to welcoming you again the next time your travels bring you back to the Orlando area. Sincerely, John Lamont General Manager

Reviewed 5 days ago NEW

We stayed for 2 nights, couldn't have asked for a better place. Dana who checked us in was both friendly and efficient . After check in she sent us a text to make sure everything was ok. We went down to the lounge, where Cricket was very attentive and friendly, we couldn't have asked for more. Later we needed a...

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Helpful?
1Thank George C
John L, General Manager at The Florida Hotel & Conference Center, BW Premier Collection, responded to this review

Dear George C, Thank you for taking the time to share your feedback, and for posting a review following your recent visit to our hotel. I am pleased to hear that you enjoyed your stay, and we look forward to welcoming you again the next time your travels bring you back to the Orlando area. Sincerely, John Lamont General Manager

Pensacola, FL
Reviewed 5 days ago NEW

The conference room & hotel rooms were great and the staff is friendly. Having the mall and a Starbucks right there was also very convenient. My only complaint would be that there were no microwaves in the rooms.

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Helpful?
1Thank Ashley C
John L, General Manager at The Florida Hotel & Conference Center, BW Premier Collection, responded to this review

Dear Ashley C, Thank you for taking the time to share your feedback, and for posting a review following your recent visit to our hotel. I am pleased to hear that you enjoyed your stay, and we look forward to welcoming you again the next time your travels bring you back to the Orlando area. Sincerely, John Lamont General Manager

Hamilton, Hamilton, Bermuda
Reviewed 6 days ago NEW

This visit was a day and a night ,but it seemed like longer. The greeting by the Bellmen. Clem. Meeting Eurena from Grab and Go. My room was really nice and comfortable on the 11th floor great view. Breakfast in Marchla ?? was wonderful. . The next time I am in the Orlando area this is My hotel. Florida Hotel...

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Helpful?
Thank Victoria M
John L, General Manager at The Florida Hotel & Conference Center, BW Premier Collection, responded to this review

Dear Victoria M, Thank you for taking the time to share your feedback, and for posting a review following your recent visit to our hotel. I am pleased to hear that you enjoyed your stay, and we look forward to welcoming you again the next time your travels bring you back to the Orlando area. Sincerely, John Lamont General Manager

Worthing, United Kingdom
Reviewed 6 days ago NEW

Love the hotel, comfy beds, great location and Starbucks on site. Staff always helpful. Am never disappointed and always look forward to staying there. Breakfast very good value with lots choice - great seating and very attentative staff. Crickets is great for an evening drink and bite to eat - quick service great value too.

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Helpful?
Thank Caroline A
John L, General Manager at The Florida Hotel & Conference Center, BW Premier Collection, responded to this review

Dear Caroline A, Thank you for taking the time to share your feedback, and for posting a review following your recent visit to our hotel. I am pleased to hear that you enjoyed your stay, and we look forward to welcoming you again the next time your travels bring you back to the Orlando area. Sincerely, John Lamont General Manager

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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Pool
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Pool
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Located at The Florida Mall, the Florida Hotel and Conference Center offers amenities not available at most hotels including a Starbucks in our lobby and direct mall access. Located just minutes from the Orlando International Airport, the Orange County Convention Center, and Walt Disney World Resort, we are at the center of everything there is to do in Orlando. ... more   less 

Additional Information about The Florida Hotel & Conference Center, BW Premier Collection

Address: 1500 Sand Lake Road, Orlando, FL 32809-7081 (Formerly The Florida Hotel and Conference Center)
Region: United States > Florida > Central Florida > Orlando
Price Range: $141 - $344 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Florida Hotel & Conference Center, BW Premier Collection 3.5*
Number of rooms: 510
Reservation Options:
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Also Known As:
The Florida Hotel Orlando
Florida Hotel Orlando
Florida Mall Hotel Orlando
The Florida Hotel & Conference Center, BW Premier Collection Orlando
Hotel Style:
#1 Business Hotel in Orlando
#3 Spa Hotel in Orlando
#8 Family Hotel in Orlando
#22 Romantic Hotel in Orlando
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Questions & Answers

Here's what travellers have asked, with answers from The Florida Hotel & Conference Center, BW Premier Collection staff and other travellers.
66 questions
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Questions? Get answers from The Florida Hotel & Conference Center, BW Premier Collection staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“all the rooms are the same standard and very quiet”
douglaswigginz, 23 Apr 2017 | Read review
“Corner room 11th floor, quiet and bigger.”
VictoriaM_13, 18 Apr 2017 | Read review
“I have always had a good room never dissatisfied”
830CarolineA, 18 Apr 2017 | Read review
“Pick a higher floor and stay away from the end units”
stevenw648, 17 Apr 2017 | Read review
“2nd floor gives you access to lobby escalator (no waiting for elevator)”
SPSP23, 15 Apr 2017 | Read review
5 of 5