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Holiday Inn & Suites Across from Universal Orlando

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Traveller (614)
Room & Suite (361)
Dining (52)
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Overview
  • Excellent26%
  • Very good42%
  • Average19%
  • Poor7%
  • Terrible6%
Travellers talk about
“tgi fridays”(154 reviews)
“kirkman road”(29 reviews)
“minute walk”(105 reviews)
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Free Shuttle or Taxi Services
3 Star Hotel
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Offers from Holiday Inn & Suites Across from Universal Orlando
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Offers from Holiday Inn & Suites Across from Universal Orlando
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,257)
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Traveller rating
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539
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125
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All reviewstgi fridayskirkman roadminute walkstayed at the holiday innupgraded to a suitekids eat freefree shuttlegolden corralcity walkbreakfast buffetguest servicesone bedroom suiteuniversal orlandotwo double bedsinternational driveshuttle servicegift shop
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21 - 25 of 1,491 reviews
Reviewed 21 March 2018 via mobile

The smell in the room was downright disgusting. Imagine the smell of a wet, mildewed towel and multiply that by 100. The room was really humid and we had to leave the air on to get any comfort. They really need to work on the...More

Thank Andrena J
Response from Gary R, General Manager at Holiday Inn & Suites Across from Universal OrlandoResponded 4 weeks ago

Dear Andrena J, We take pride in our service and strive to reach perfection. Your experience was certainly the exception and is not normal. We certainly appreciate your feedback as it is most important to us to identify areas of continuous improvement which helps to...More

Reviewed 21 March 2018

Totally not impressed with this hotel :( I stayed for 3 nights while I was visiting Orlando and going to the parks. The location of this park is great if you are going to universal because it is very close and about a 15 minute...More

3  Thank cbaldino1014
Response from IHGService, Guest Relations Manager at Holiday Inn & Suites Across from Universal OrlandoResponded 3 weeks ago

Hi cbaldino1014, Thank you for taking the time to review your recent experience with us. I am happy to read you preferred to stay with us due to our perfect location from the Universal. We strive to provide comfort and convenience to all of our...More

Reviewed 20 March 2018 via mobile

The hotel is out dated. They really need some upgrade and renovation. The room was smell musty and moist but was clean. For few days, there were not enough towels in our room. The bed was comfort. The receptionist was nice and friendly.More

2  Thank Texas_1234
Response from IHGService, Guest Relations Manager at Holiday Inn & Suites Across from Universal OrlandoResponded 3 weeks ago

Hi Texas_1234, Thank you for your stay and for taking the time to share your experience with us. It is great to see that you appreciated our staff and beds. However, I am sorry to read that you are not thoroughly impressed with your room...More

Reviewed 15 March 2018 via mobile

Excellent location, nice facilities, nice parking and secured. Very clean. Cristiana from Front Desk helped me a couple of times. Laundry area, gym facilities and premises are great. Definitely will stay again.

Thank Samuel A. V
Response from Gary R, General Manager at Holiday Inn & Suites Across from Universal OrlandoResponded 19 March 2018

Dear Samuel, Thank you for taking the time to write a review and the kind words. We are thrilled you enjoyed your stay with us. We look forward to having you back with us once again in the near future. Regards, General Manager

Reviewed 9 March 2018

PROS We are spire elite members and used points to stay here. 1. Much cheaper than staying on site at universal especially if you use points 2. Hotel is pretty and they have a good sized pool area with chairs and areas to hang out...More

3  Thank SmcknaRn
Response from Gary R, General Manager at Holiday Inn & Suites Across from Universal OrlandoResponded 9 March 2018

Dear SmcknaRn, First off thank you for taking the time to let us know about your recent stay. I am disappointed to see the issues you had here with our housekeeping service. I can assure you that situations like this are a rarity and not...More

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About
Amenities
Top amenities
Restaurant
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Room Service
Free Parking
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Shuttle Bus Service
Room Service
Free Parking
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Room amenities
Air Conditioning
Microwave
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Pool
Bar/Lounge
Outdoor pool
Details
Price range
USD 95 - USD 210 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#144 Family Hotel in Orlando
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 95 - USD 210 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#144 Family Hotel in Orlando
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
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Traveller (614)
Room & Suite (361)
Dining (52)
Pool & Beach (52)
Amenities (42)
Business Centre & Event Rooms (9)
Family and Play Areas (6)
Questions & Answers
Ask a question
Chazzie V
23 April 2018|
AnswerShow all 4 answers
Response from julietsmom | Reviewed this property |
a double might work for kids but a bit tight for adultd.
0
Votes
Alana M
20 April 2018|
Answer
Response from Devona35 |
Ours didn’t just microwave and full size fridge
1
Vote
Room Tips
"Serves a pet-friendly clientele. Check if you have pet allergies"
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"Book away from the elevators"
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"Ground Floor!"
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"Suites are best, try to be away from elevators."
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