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Holiday Inn & Suites Across from Universal Orlando

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Holiday Inn & Suites Across from Universal Orlando
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1,853 Reviews from our TripAdvisor Community

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Showing 1,196: English reviews
Avon, Indiana
Reviewed yesterday NEW

Our King-bed suite room with couch, chair and desk area with Keurig coffee maker and fridge was the perfect set-up for our stay in Orlando. Add to that the Universal rep desk in the lobby and the shuttle bus that took us to and from Universal Orlando and it couldn't have been more convenient. Clean, comfortable room and comfortable bed....

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Helpful?
Thank Christine T
Murfreesboro, Tennessee
Reviewed 3 days ago NEWvia mobile

Being here for a quick business trip, I decided to give this place a try. I travel to this area once a month for work. The front desk staff was very welcoming and friendly. After a quick check in, I arrived to a very clean and large room. Having stayed at many hotels in the area, this is a great...

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Helpful?
Thank Mgreg651
Gary R, General Manager at Holiday Inn & Suites Across from Universal Orlando, responded to this review

Dear Mgreg651, We appreciate you taking the time to write and share such a wonderful review. We look forward to seeing you again soon next time your travels take you to the Orlando area. General Manager

Cocoa, Florida
Reviewed 3 days ago NEW

My husband and I have been staying in a lot of different places lately and we loved this place. It had the feel of one of the Disney resorts with the customer service and personality of staff. Everyone was smiling and readily available to assist with anything needed. We didn't find anything negative about the staff. All smiles and a...

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Helpful?
Thank Cheryll5552013
Gary R, General Manager at Holiday Inn & Suites Across from Universal Orlando, responded to this review

Dear Cheryll5552013, Thank you for a wonderful review. We are so pleased to hear you enjoyed the many amenities offered at our location. We look forward to creating that memorable positive stay experiences for you the next time you visit our hotel. General Manager

Reviewed 5 days ago NEWvia mobile

Awesome location 15 min walk to universal clean and comfortable offers many amenities restaurant at location and many nearby great location for any trip to universal the beds are comfortable room had a well supply of coffee and offered a refrigerator. room and hotel was we'll updated an offers friendly service

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Helpful?
Thank Jason B
Gary R, General Manager at Holiday Inn & Suites Across from Universal Orlando, responded to this review

Dear Jason B, We appreciate you taking the time to write and share such a wonderful review. We look forward to seeing you again soon next time your travels take you to the Orlando area. General Manager

Milwaukee, Wisconsin
Reviewed 1 week ago

Honestly thought the hotel and the staff were extremely nice. I was staying at the Holiday Inn with my boyfriend's family for a vacation to Disney World. We began the first couple days of our trip without a problem. One night as we were about to go to bed my boyfriend found a bug in our bed... Looked like a...

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Helpful?
5Thank evelynmmcgregor
D_Hall_Operations, Manager at Holiday Inn & Suites Across from Universal Orlando, responded to this review

Hello evelynmmcgregor. Thank you for spending your time with us and for making us part of your family trip. We are so sorry to hear about your experience at our hotel. Bed bugs are an overall hotel industry concern, and we take the highest level of prevention to ensure any issues remain at an extremely rare case. Your experience was...

Davie, Florida
Reviewed 1 week ago

The staff were seriously lacking Customer service training of of any kind, The Man checking us in was rude and aggressive, took another man who walked in after us and said we weren't in line when we were standing there right behind the person they just checked it. Since we went to the park prior to check in check in...

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Helpful?
Thank markl1964
D_Hall_Operations, Manager at Holiday Inn & Suites Across from Universal Orlando, responded to this review

Hello markl1964. Thank you for taking the time to share your feedback with us. It is very disappointing to hear that you were not able to enjoy your time with us. Please accept our most sincere apologies. We will review your comments with our operations team and use your valuable feedback as opportunity to improve the quality of our Hotel...

Houston, TX
Reviewed 2 weeks ago

I have to give this property a mixed review. I stayed here for three nights, part of a Costco deal. The good: Quick check in Friendly front desk staff Convenient location across the street from Universal Close to outlet mall Excellent wi fi New, very comfortable bed Plentiful parking Convenient TGIFriday restaurant attached to hotel Microwave and refrigerator in room...

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Helpful?
Thank Travelsgirl93
Gary R, General Manager at Holiday Inn & Suites Across from Universal Orlando, responded to this review

Dear Travelsgirl93, We always try to provide our guests with a valuable stay and we will review your comments with our operations team to ensure our quality is consistent. I would like to make this up to you. Please call the hotel at your convenience and ask for the General Manager. I look forward to speaking with you. Gary R....

Lawrence, Kansas
Reviewed 2 weeks ago

We stayed one night while we visited the Universal theme parks. A very short walk to the parks. The room was clean and spacious. A good option if you don't want to stay onsite but want to be near to the parks. Breakfast is not included, though they do have a restaurant that service breakfast for a charge of around...

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Helpful?
1Thank Ann E
D_Hall_Operations, Manager at Holiday Inn & Suites Across from Universal Orlando, responded to this review

Thank you Ann E. for taking the time to review our property. We are pleased to hear you were comfortable and enjoyed the accommodations during your stay. You have discovered we offer the perfect place to stay for visiting Universal, or any of the other fun Orlando attractions. We look forward to having you back with us again soon.

Reviewed 2 weeks ago

This is the best Holiday Inn I've ever stayed at. The staff and the shuttle drivers are all extremely friendly. The only negative thing I have to say is there is only two shuttles (two morning and two evening) from Epcot, so that can make for a long day.

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Helpful?
Thank Carol-Lee G
D_Hall_Operations, Manager at Holiday Inn & Suites Across from Universal Orlando, responded to this review

Greetings Carol-Lee G, We are happy to hear you had a great time. Thank you for mentioning we are the best Holiday Inn you ever stayed at. Exceeding expectations, rather than simply satisfying them, is the corner stone of our approach to guest service. We do apology the shuttle schedule did not meet your needs, your feedback is most valuable...

Nairobi, Kenya
Reviewed 3 weeks ago

Our hotel experience was wonderful. We checked in before going to the park so we could leave our car at the hotel and not have to pay the parking fee across the street. Later, we checked in and our room was great-all the staff were very helpful and friendly. Many guests appeared to order pizza for dinner, but there is...

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Helpful?
Thank Sarah I
Gary R, General Manager at Holiday Inn & Suites Across from Universal Orlando, responded to this review

Dear Sarah I, We are happy to hear you had a great time. Thank you so much for sharing your great experience. We hope to welcome you back again very soon. General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Free Parking
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Dry Cleaning
  • Banquet Room
Official Description (provided by the hotel)
The Holiday Inn & Suites across from Universal Orlando is located in the heart of Central Florida's exciting attractions, convention and shopping area. Visit our recently renovated hotel just across the street from the Universal Orlando Resort. Our property features a variety of room types to fit any traveler's needs from Deluxe Guest Rooms with two double beds or a king size bed, and spacious One or Two-Bedroom Suites with nicely equipped kitchenette including microwave and refrigerator. Must be at least 21 to stay. Fabulous amenities to enhance your visit to Orlando such as Game Room, Gift Shop, Guest Laundry Facilities and Valet Service, Fitness Center, Business Center, Outdoor Heated Pool and Kids Splash Zone and the Destination Universal Guest Services Desk with discount attraction tickets to Universal Studios, Islands of Adventure, Sea World and Wet n' Wild. Complimentary Limited Scheduled transportation to Universal Orlando, Sea World and Wet n' Wild. Shuttle transportation schedule subject to change seasonally, service provided through the Destination Universal Guest Services Desk, advance reservations required. TGI Friday's Restaurant on-property serving Breakfast Buffet, Lunch and Dinner, Bar offers Happy Hour daily. TGI Friday's also serving room service. Banquet/Meeting facilities feature 12,000 sq. ft. of flexible function space including 6,500 square foot ballroom and 8 break out rooms. Our experienced team will make your stay or event with us special. ... more   less 

Additional Information about Holiday Inn & Suites Across from Universal Orlando

Address: 5905 Kirkman Road, Orlando, FL 32819-7925
Region: United States > Florida > Central Florida > Orlando
Price Range: $121 - $364 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn & Suites Across from Universal Orlando 3*
Number of rooms: 256
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Odigeo, Expedia, Hotels.com, Travelocity, Priceline and IHG so you can book your Holiday Inn & Suites Across from Universal Orlando reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn & Suites Main Gate To Universal Orlando Hotel Orlando
Holiday Inn And Suites Main Gate To Universal Orlando
Holiday Inn Orlando
Holiday Inn & Suites Across From Universal Orlando Florida
Hotel Style:
#147 Family Hotel in Orlando
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn & Suites Across from Universal Orlando staff and other travellers.
142 questions
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Pickering, United Kingdom
6 months ago
South West England, United Kingdom
5 months ago
Bronx, New York, United States

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Questions? Get answers from Holiday Inn & Suites Across from Universal Orlando staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We were on the 4th floor.”
 of 5 bubbles Cheryll5552013, 4 Dec 2016 | Read review
“Ask for a higher floor on the pool-facing side if you want to see the park from your room”
 of 5 bubbles 330laurend, 8 Nov 2016 | Read review
“The closer to the ground floor better the WI-FI connection,”
 of 5 bubbles Whizzkidtm, 25 Sep 2016 | Read review
“Best to book directly with hotel and keep copy of confirmation.”
 of 5 bubbles Macossay, 19 Sep 2016 | Read review
“free wifi, best views”
 of 5 bubbles ydnic23, 13 Sep 2016 | Read review
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