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Holiday Inn & Suites Across from Universal Orlando

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Traveller (731)
Room & Suite (388)
Dining (55)
About
Location
Cleanliness
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Value
The Holiday Inn & Suites across from Universal Orlando is located in the heart of Central Florida's exciting attractions, convention and shopping area. Visit our recently renovated hotel just across the street from the Universal Orlando Resort. Our property features a variety of room types to fit any traveler's needs from Deluxe Guest Rooms with two double beds or a king size bed, and spacious One or Two-Bedroom Suites with nicely equipped kitchenette including microwave and refrigerator. Must be at least 21 to stay. Fabulous amenities to enhance your visit to Orlando such as Game Room, Gift Shop, Guest Laundry Facilities and Valet Service, Fitness Center, Business Center, Outdoor Heated Pool and Kids Splash Zone and the Destination Universal Guest Services Desk with discount attraction tickets to Universal Studios, Islands of Adventure, and SeaWorld. Complimentary Limited Scheduled transportation to Universal Orlando and SeaWorld. Transportation to Walt Disney World also available. Shuttle transportation schedule subject to change seasonally, service provided through the Destination Universal Guest Services Desk, advance reservations required. TGI Friday's Restaurant on-property serving Breakfast Buffet, Lunch and Dinner, Bar offers Happy Hour daily. TGI Friday's also serving room service. Banquet/Meeting facilities feature 13,000 sq. ft. of flexible function space including 6,500 square foot ballroom and 8 break out rooms. Our experienced team will make your stay or event with us special.
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Property amenities
Pool
Free Parking
Restaurant
Room Service
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar/Lounge
Banquet Room
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Self-Serve Laundry
Shuttle Bus Service
Wheelchair Access
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Room features
Air Conditioning
Family Rooms
Kitchenette
Microwave
Non-Smoking Rooms
Suites
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HOTEL STYLE
Family
Safe
HOTEL CLASS
Hotel links
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Location
Full view
84Good for walkers
Grade: 84 out of 100
96Restaurantswithin 1 km
14Attractionswithin 1 km
2,472Reviews
1,065Photos
253Q+A
100Room tips
Traveller rating
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Popular mentions
+8
I'll Start off with the positives. Hotel location is great for the parks, only five minutes away. Shuttle bus to and from the parks are very good also. Staff at the hotel are very helpful and friendly. First impression of the hotel was great, theres a restaurant right next door,
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Response from Gary R, General Manager at Holiday Inn & Suites Across from Universal Orlando
Responded yesterday
Dear Kylatherton, We thank you for writing about your experience at our hotel. We are disappointed with ourselves to read that we didn't meet your expectations in so many areas. I can assure you that situations like this are the rarity and not the norm. We always try to provide our guests with a valuable stay and we will review your comments with our operations team to ensure our quality is consistent. If you would like to discuss further, please call the hotel at your convenience and ask for the General Manager. Gary Rodriguez-General Manager
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With Holiday Inn there is an expectation of higher quality, unfortunately, this particular property did not meet that expectation. This is a "has been" hotel. The food on offer is from an attached TGI Fridays which was already really busy. The room was dated and had a slight
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Response from Gary R, General Manager at Holiday Inn & Suites Across from Universal Orlando
Responded yesterday
Dear 2 plenty, We appreciate your feedback and sincerely apologize that we failed to meet your expectations during your recent stay with us and in particular the housekeeping service. We always try to provide our guests with a valuable stay and we will review your comments with our operations team to ensure our quality is consistent. If you would like to discuss further, please call the hotel at your convenience and ask for the General Manager. Gary Rodriguez-General Manager
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We stayed here and loved it. It’s directly across the street from Universal Studios. They provide transportation to Universal Studios. TGI Friday’s is walking distance. Employees were professional and were quick to respond to anything we needed. Already booked for
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Response from Gary R, General Manager at Holiday Inn & Suites Across from Universal Orlando
Responded 1 week ago
Thank you very much for your fantastic review! We are thrilled to learn your time with us was splendid. We look forward to seeing you again next time you travel into the Orlando area. Gary Rodriguez-General Manager
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I'll start by saying the curb appeal & lobby appeared to be clean and somewhat updated and gave the appearance of what one would think of as a decent hotel. Check in was easy, quick and the man was friendly & courteous. Step off the elevator to our floor and it was quickly noted
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Response from Gary R, General Manager at Holiday Inn & Suites Across from Universal Orlando
Responded 1 week ago
We take pride in our service and strive to reach perfection. Your experience was certainly the exception and is not normal. We certainly appreciate your feedback as it is most important to us to identify areas of continuous improvement which helps to ensure future stays are more comfortable. If you would like to discuss further, please call the hotel at your convenience and ask for the General Manager. Gary Rodriguez-General Manager
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We had a training meeting in Orlando and it was scheduled at this property. We came early and enjoyed the parks around Orlando (Disney World, Universal) and enjoyed the location a lot. We also enjoyed the property. It was very well maintained, clean and the staff were very
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Response from Gary R, General Manager at Holiday Inn & Suites Across from Universal Orlando
Responded 1 week ago
We are pleased to hear you were comfortable and enjoyed the accommodations during your stay. Thank you for your comments and we look forward to having you as our guest again very soon. Gary Rodriguez-General Manager
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As far as I know and I am a frequent sales shopper as long as you inform the front desk there will not be any problem in receiving a package for you
0 votes
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As others have answered about one mile. There are shuttles. We didn't wait long for shuttles. We had 10 yo with us. She didn't complain about walk. Good luck!!!
1 vote
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When you take the shuttle, where does it leave you? Is it a long walk to get into Islands of Adventure? Thank you!
It's quicker to walk , just cross at traffic lights straight on to universal boulevard. Safe well maintained walk way straight in to entrance. A leisurely 10 min work very pleasant
2 votes
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Find a different hotel. Seriously. This hotel is DISGUSTING. We received a room riddled with mold and it was so damp the sheets were soaked. The sink and tub didn’t drain and it was just overall disgusting. There are so many other hotels in this area that are amazing for the price! I highly suggest Cabana Bay.
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"If going to Universal use the boats at Portofino! great way to get to Universal."
"Is a dump, stay away from it."
"I prefer a room on lower level."
"rooms 17-20 are the closet to the back staircase if you have pets to take out quickly"
"Choose Holiday Inn Express instead of the Inn and Suites version."
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PRICE RANGE
USD 92 - USD 173 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn & suites main gate to universal orlando hotel orlandoholiday inn and suites main gate to universal orlandoholiday inn orlando
LOCATION
United StatesFloridaCentral FloridaOrlando
NUMBER OF ROOMS
256
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