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Sheraton Lake Buena Vista Resort

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1,470 Reviews from our TripAdvisor Community

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There are newer reviews for Sheraton Lake Buena Vista Resort
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Showing 1,279: English reviews
Baltimore, Maryland
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 22 October 2016

We had a great experience here. The staff could not have been more professioal and pleasant. The pool area and evening music were so nice. Evening snacks and drinks an added bonus. The room was very clean. We enjoyed that it faced the pool area.

Helpful?
Thank Debbie S
Cindy S, Manager at Sheraton Lake Buena Vista Resort, responded to this review

Dear Debbie; Thank you for your great rating. We are so happy to hear that you enjoyed your stay at The Sheraton Lake Buena Vista. Our staff does try to make the difference, from the housekeeping staff to the pool activities people. Come and see us again soon. Cindy Travel tip - The rooms facing the pool are great! More 

Clearwater, Florida
Level Contributor
61 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 22 October 2016

Stayed here week of Oct 17 with wife and 2 small dogs. Room a little tired but it was a dog friendly room, so it was expected. Very nice for our needs next to dog walk area. Staff very helpful, friendly and professional. Great center pool area with 2 pools and b ball hoops, 2 large hot tubs, ping pong... More 

Helpful?
Thank lektor1
Cindy S, Manager at Sheraton Lake Buena Vista Resort, responded to this review

Dear lector Thank you for your review. We are happy that your wife and your 4 legged family members enjoyed the hotel! We are pet friendly and have many people that enjoy traveling with their pets stay with us. Thank you for mentioning all there is to do at the hotel and in the surrounding area. We are so happy... More 

Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 18 October 2016

We held our annual conference here in August and we were very pleased. Stephanie, the Convention Services Manager, was fantastic to work with before and during the conference. She was very helpful and flexible with our changing needs. The hotel is a great location; right across the street from Disney and surrounded by every restaurant known to man. The activity... More 

Helpful?
Thank jim h
Cindy S, Manager at Sheraton Lake Buena Vista Resort, responded to this review

Dear Jim Thank you so much for your great review. Thank you for mentioning Stephanie, we agree she is fantastic! I am glad your conference went well. Our ballroom space / meeting space does work well for our planners and the hotel is in a great location. I do hope you will consider us again for your next event! Cindy... More 

Fort Lauderdale, Florida
Level Contributor
50 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 18 October 2016 via mobile

I hesitated when I reserved a room at this location due to the mixed reviews, but we left beyond happy. My family and I reserved one night here after spending several days at a Disney resort (which was double the price that we paid per night here). I wanted to be well rested on the drive back home and the... More 

Helpful?
Thank CityandColourful
Cindy S, Manager at Sheraton Lake Buena Vista Resort, responded to this review

Dear CityandColourful; We are so happy you and your family enjoyed their time with our Sheraton Lake Buena Vista family. Also happy we exceeded your expectations, from our guestrooms, pool area and activities, and our wonderful culinary team. We do hope you come back and visit us next time you are in Orlando! Glad to hear our beds were so... More 

Philadelphia
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 17 October 2016

The fact that the Sheraton Lake Buena Vista Resort exists is proof positive of two things: First, anyone can call anything a "resort." Second: Sheraton will fly its flag in front of any property. I travel a lot. I am a lifetime Marriott Platinum member who, thanks to the pending merger with Starwood, can now stay in Starwood properties --... More 

Helpful?
1 Thank TravelDrew
Cindy S, Manager at Sheraton Lake Buena Vista Resort, responded to this review

Dear TravelDrew; We are so sorry you did not enjoy your stay with us. We apologize if the style of hotel was not to your expectations, we do have many guests that enjoy the layout and the features of our pool and location. I do hope you were able to speak to a manager, if not please call us direct... More 

Jasper, Texas
Level Contributor
25 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 16 October 2016

Rooming in Orlando while working storm restoration in Daytona. Our room was very clean. Staff was very helpful and friendly and accomadating. Will recommend this hotel to others and will definitely stay there again when in town.

Helpful?
Thank Linda0662015
Cindy S, Manager at Sheraton Lake Buena Vista Resort, responded to this review

Linda Thank you for your kind comments! We were happy to accommodate all of the people that assisted after the storm. We do have a great location with nice rooms. We love to hear the nice comments about the staff. Please come back and see us again soon. Cindy More 

Chicago
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 14 October 2016

My family of 6 stayed here for a week long vacation and had a great time. The entire staff was amazing, from the front desk, those who worked in the restaurant and those who ran the activities in the pool area. As a platinum member, I don't think I have been recognized more than I was at the SLBV. The... More 

Helpful?
Thank jkowal9
Cindy S, Manager at Sheraton Lake Buena Vista Resort, responded to this review

Dear Reviewer; Thank you for your great rating! We are so happy you and your family enjoyed their time with us at Sheraton LBV. We love to hear that you enjoyed all of the activities and restaurant. We do have a great location. Our staff loves to hear the great comments on they make people feel comfortable during their vacation.... More 

Sao Paulo, SP
Level Contributor
91 reviews
71 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed 12 October 2016 via mobile

As a SPG Platinum Member I was little disappointed to not received a room upgrade and neither to know the hotel doesn't have a VIP Lounge. Positives: - Nice Pool area - Free parking (for Platinum members) - Free wifi (for Platinum members) - Free breakfast (for platinum members). Negatives: - No VIP Lounge - I was not able to... More 

Helpful?
Thank Denyson
Cindy S, Manager at Sheraton Lake Buena Vista Resort, responded to this review

Dear Denyson We are happy to hear you enjoyed our pool area and some of the platinum benefits! I am sorry we were not able to meet your upgrade requests. I will look into the elevator issue. Cindy More 

Fairfax, Virginia
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 11 October 2016

I stayed at the Sheraton LBV from 10.4.16 to 10.6.16 while visiting my family in Orlando. This was a last second stay that I booked as an express deal on Priceline due to changes with my flight. The stay was great overall and the hotel staff was nothing short of professional. The property recently underwent a renovation and the rooms... More 

Helpful?
Thank SMS767
Cindy S, Manager at Sheraton Lake Buena Vista Resort, responded to this review

Dear Traveler; Thank you for your nice review and the mentions of all of the staff members that assisted you during your stay with us at The Sheraton LBV. I do apologize for the inconvenience during your stay, but an happy to hear that the individual staff members handled it well. I will make sure to recognize all mentioned; Steve,... More 

Warner Robins, Georgia
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 7 October 2016

The Sheraton Lake Buena Vista Resort hotel staff truly treats its SPG Platinum members with exceptional benefits - free parking, no resort fees and complimentary breakfast. I would like to pass on my personal thanks to Natalie who is the SPG Coordinator and Rooms Controller for making our stay memorable. Great hotel and wonderful staff. I would definitely recommend this... More 

Helpful?
1 Thank wjblunk
Cindy S, Manager at Sheraton Lake Buena Vista Resort, responded to this review

Dear wjblunk; Thank you for recognizing Natalie our SPG Coordinator. She truly is a great addition to our staff. I am glad to hear she made your stay memorable. I do hope you come and see us again soon. Hope you were able to fill out your Starwood survey! Cindy More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
GreenPartner Learn More
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Business Centre with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
Located just a few blocks from the Downtown Disney entrance to Walt Disney World Resort, our Orlando Resort features a full service spa, family suites, two pools, kids activities, complimentary Wi-Fi, and free transportation to all Disney Theme Parks. ... more   less 

Additional Information about Sheraton Lake Buena Vista Resort

Address: 12205 S Apopka Vineland Rd, Orlando, FL 32836-6804
Region: United States > Florida > Central Florida > Orlando
Price Range: $151 - $302 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Lake Buena Vista Resort 4*
Number of rooms: 490
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Starwood, Orbitz, Priceline, HotelsforEveryone, Hotels.com, Odigeo and Travelocity so you can book your Sheraton Lake Buena Vista Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sheraton Safari Orlando
Sheraton Orlando
Orlando Sheraton
Sheraton Safari Hotel
Sheraton Lake Buena Vista Resort Orlando, Florida
Hotel Style:
#30 Spa Hotel in Orlando
#49 Luxury Hotel in Orlando
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Lake Buena Vista Resort staff and other travellers.
38 questions
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Philadelphia, Pennsylvania
19 days ago
Saint Augustine, Florida
New York City, New York

See all questions (38)

Questions? Get answers from Sheraton Lake Buena Vista Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floors have less pool noise (all rooms face the pool).”
 of 5 bubbles Traveling4Three, 23 Nov 2016 | Read review
“Rooms on the first floor are accessible to the pool area.”
 of 5 bubbles TWEETYCCC, 14 Nov 2016 | Read review
“Cascades Building very convenient”
 of 5 bubbles CarolandLinda, 2 Nov 2016 | Read review
“We stayed in building 3”
 of 5 bubbles MissTrishFL, 2 Nov 2016 | Read review
“The hotel plays loud music and movies by the pools until fairly late (10:00 p.m.?), which would certainly conflict with early bed times.”
 of 5 bubbles 837tinam, 31 Oct 2016 | Read review
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