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Sheraton Lake Buena Vista Resort

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Traveller (502)
Room & Suite (214)
Pool & Beach (118)
Overview
  • Excellent27%
  • Very good36%
  • Average21%
  • Poor9%
  • Terrible7%
Travellers talk about
“pool area”(184 reviews)
“spg points”(25 reviews)
“spg member”(20 reviews)
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
All hotel details
Additional information
Offers from Sheraton Lake Buena Vista Resort
Special Offer: Sunsational Savings
Hotel deals
Offers from Sheraton Lake Buena Vista Resort
Special Offer: Sunsational Savings
Hotel deals
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Rooms
29 Jul.30 Jul.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,871)
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1,643 results
Traveller rating
457
543
356
155
132
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457
543
356
155
132
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All reviewspool areaspg pointsspg memberbunk bedsfire pitan older hoteldowntown disneyfamily suiteolive gardendisney worldpoolside barnice poolmini fridgeorlando areagift shopfree shuttlemagic kingdom
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1 - 5 of 1,643 reviews
Reviewed yesterday via mobile

Loved the valet team and especially Juan and Alston they are freaking awesome!! They help me find my way around the hotel and parked my car cuase I’m a dummy hahah! Also loved the front desk guys and a guy named Gary but idk what...More

Thank nursearm
Hotel's Favourite
Reviewed 12 April 2018 via mobile

I have been a long time SPG platinum member for a few years and have stayed at this property A few times even when it used to be the Sheraton Safari. But knowing the hotel industry as I do ,you have to realize what spg...More

2  Thank Dan S
Response from Cindy S, Manager at Sheraton Lake Buena Vista ResortResponded 18 April 2018

Dan; Thank you for your loyalty as a SPG Platinum Member and for writing a review. On behalf of the team we really appreciate you recognizing our wonderful unique property. Our staff works very hard and enjoys taking care of our guests during their time...More

Reviewed 2 days ago

This Sheraton Lake Buena Vista was such a nice hotel to stay in while we were on our vacation in Orlando. All the staff were very nice especially the bell staff and valet, Jesse, Travis and Adrian. These three gentlemen were so very friendly and...More

Thank Katina C
Reviewed 2 days ago via mobile

Hotel central to routes to all attractions. Surrounded by shopping, retail, supermarket, restuarants, etc. Large, immaculately clean. Very profesdional staff. And when small inconveniences occur, staff does all they can to remedy. Manager Lawerence is amazing. They keep a tight and fun ship. Beautiful pools....More

Thank rajab7
Reviewed 3 days ago

Location was great. Room was average and front desk staff (Gary) very rude and dismissive. There were no carts to bring up luggage if you were not in the first building. Also the windows were not fully sealed so it was impossible to cool the...More

Review collected in partnership with this hotel
Thank antwaiinfontaine7
Response from Cindy S, Manager at Sheraton Lake Buena Vista ResortResponded yesterday

Dear antwaiinfontaine; Thank you for taking the time to write a review. I want to apologize for your experience at the hotel. We take our guests experiences very serious. I do apologize if you felt that our staff was unfriendly as it is not typical...More

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About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Pool
Hotel Amenities
Room Service
Meeting Rooms
Wheelchair Access
Business Centre with Internet Access
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Pets Allowed ( Dog / Pet Friendly )
Non-Smoking Hotel
Breakfast Available
Room amenities
Air Conditioning
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Pool
Heated pool
Outdoor pool
Details
Price range
USD 108 - USD 231 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#28 Spa Hotel in Orlando
#54 Luxury Hotel in Orlando
Room types
Suites, Family Rooms, Non-Smoking Rooms
Details
Price range
USD 108 - USD 231 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#28 Spa Hotel in Orlando
#54 Luxury Hotel in Orlando
Room types
Suites, Family Rooms, Non-Smoking Rooms
Add Photo Photos
Traveller (502)
Room & Suite (214)
Pool & Beach (118)
Dining (25)
Amenities (25)
Business Centre & Event Rooms (10)
Family and Play Areas (4)
Questions & Answers
Ask a question
Nicole H
10 April 2018|
AnswerShow all 4 answers
Response from John G | Reviewed this property |
The activates at the pool were coordinated by an entertainment liaison (as stated above, after 2PM). Some of the activities included, balloon toss, water slide race, basketball toss. The children around the pool seemed to... More
3
Votes
marbeecou
25 March 2018|
AnswerShow all 6 answers
Response from Jason C | Reviewed this property |
Yes similar to Disney’s busses.
1
Vote
aprilanderson11
25 February 2018|
AnswerShow all 3 answers
Response from James B | Reviewed this property |
Unsure, but like most hotels it’s availability and if the cleaners have finished.
1
Vote
Room Tips
"Comfortable. Room overlooking pool nice and they had a DJ!!!"
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"Unsure what this means"
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"Pool view"
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"Microwave in room"
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