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Holiday Inn Resort Orlando-Lake Buena Vista

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#104 of 335 Hotels in Orlando
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Holiday Inn Resort Orlando-Lake Buena Vista
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1,653 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Resort Orlando-Lake Buena Vista
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Showing 1,374: English reviews
A TripAdvisor Member
1 review
Reviewed 1 week ago via mobile

Hotel is average. Requested pool view or balcony 2 weeks prior to coming. When I called 800 number they had rooms with a view when I got to hotel they had nothing. Very disappointed. They only clean rooms every other day. Applebee's is very dirty and some rude staff. One girl left dirty plates on our table after cleaning another...

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Thank A TripAdvisor Member
Keith D, Public Relations Manager at Holiday Inn Resort Orlando-Lake Buena Vista, responded to this review

Thank you so much for your feedback. We apologize that we were not able to honor your request during the busy season. We will definitely relay your experience in Applebee's with the management staff so that it can be addressed immediately. If we can assist you with your next stay please do not hesitate to call and ask for me....

Reviewed 1 week ago

I'll start with the good: great location, clean property, and maintenence guy Dwayne was helpful. My mother and I decided to stay here for a vacation to the theme parks. We made the reservation in advance through a travel service, but then decided that we would need another night at the beginning of the trip. We called the hotel directly...

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Thank Jessica G
Keith D, Public Relations Manager at Holiday Inn Resort Orlando-Lake Buena Vista, responded to this review

Dear Jessica G: Thank you for taking the time to let us know about your recent stay. Please accept our apologies for not meeting your expectations that we should have exceeded. We thank you for letting us know about the challenges you experienced at the Front Desk and in your room. We can assure you that we have addressed these...

Rochester, MN
Reviewed 2 weeks ago via mobile

Let's be up front this hotel does a lot of things right. My family had a 3 night stay in a Kidsuite room with bunk beds, which was an upgrade I requested on my Platinum status with IHG. Hotel was happy to accommodate. Room is large with a separate nook with the bunk beds for our kids, which they loved....

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1Thank AdvoChampion
Keith D, Public Relations Manager at Holiday Inn Resort Orlando-Lake Buena Vista, responded to this review

Dear AdvoChampion: Thank you for letting us know about your recent stay and thank you for being a Platinum IHG Rewards member! We appreciate your feedback about the busy road during busy season. Thank you for all the great points about the pool area and the Kidsuite. WE look forward to seeing you again the next time you are in...

Reviewed 2 weeks ago via mobile

This was a safe and clean hotel, close to parks, and I would stay there again! I would suggest using Uber instead of the resort shuttles, they were an average of 10$ to all parks, and quick. The Applebee's attached to this hotel is open until 1:30 a.m. and is great for getting back late from the parks. Also, they...

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Helpful?
2Thank Rachel W
Keith D, Public Relations Manager at Holiday Inn Resort Orlando-Lake Buena Vista, responded to this review

Thank you for the great suggestions and comments Rachel W. We appreciate you taking the tie to let us know that you enjoyed your stay and offer some great travel tips. We hope to see you again soon. Best Regards, Keith D.

Montgomery, Alabama
Reviewed 2 weeks ago

I visit Orlando about once each month and always stay at this hotel. The rooms are always clean and the beds are very comfortable. If you are going to any of the Disney properties this is about one of the least expensive places to stay and you're only minutes from Disney.

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3Thank wdbates
Keith D, Public Relations Manager at Holiday Inn Resort Orlando-Lake Buena Vista, responded to this review

Dear Wdbates: Thank you so much for taking the time to let us know about your most recent stay. We love that you stay with us often and thank you so much for it. Please say hi the next time you are at our resort. Thank you again so much for the recommendation. Best Regards, Keith D.

Sidney, Ohio
Reviewed 2 weeks ago

I have been patronizing this hotel for the past 20 years, and just returned back to Ohio after a 10 night stay. The rooms are always spotless, and although over these 20 years I have seen many staff members come and go, it's obvious they hire only the best candidates for the job. From Danny the bellhop, who is always...

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3Thank jrenner1
Keith D, Public Relations Manager at Holiday Inn Resort Orlando-Lake Buena Vista, responded to this review

Thank you so much Jrenner1! We can't thank you enough for such a heartfelt review of our resort and staff. We will make sure to pass on your comments to each and everyone of them and our entire staff. It is great to hear how long you have been enjoying our resort and we look forward to seeing you again...

Reviewed 2 weeks ago via mobile

We stayed Friday and Sat night. The hotel was nice, clean and the pool was beautiful. This is a loud hotel though. We had a room that was on the pool side so all day you can hear everyone out there. Then Sat night they showed a movie in the pool area and you could hear every word in your...

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1Thank Josephine A
Keith D, Public Relations Manager at Holiday Inn Resort Orlando-Lake Buena Vista, responded to this review

Dear Josephine A: Thank you so much for taking the time to let us know about your recent stay with us. Please accept our apologies that your room placement wasn't the best for you. We do hold many activities poolside and the area is the center of so many wonderful activities for our guests. We do try and make sure...

Reviewed 2 weeks ago

My daughter was a long ways from home when she became sick on her school Orchestra trip. The wonderful Doris arranged for a staff member of the hotel, Chris, to pick up medicine so my daughter didn't have to go get it, since the pharmacy closed early there. I can't thank them enough for their kindness and helping take care...

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Helpful?
1Thank Nichole Z
Keith D, Public Relations Manager at Holiday Inn Resort Orlando-Lake Buena Vista, responded to this review

Dear Nichole Z: Thank you so much for letting us know about your daughters experience. We do hope she is feeling much better and was still able to enjoy her trip. We are very glad to hear that our Team Members were able to help out and will pass on your message. We look forward to the next time that...

Reviewed 2 weeks ago via mobile

Dan did a great job entertaining the children with games every hour. What struck me most after sitting by the pool for hours was how genuinely happy he was servicing the vacationing families. He was an excellent "cruise director".

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1Thank Sumi L
Keith D, Public Relations Manager at Holiday Inn Resort Orlando-Lake Buena Vista, responded to this review

It's great to hear how much you enjoyed our poolside activities Sumi L. We will be sure to give Dan your feedback and can't thank you enough for taking a few moments to write your review. We hope to see you again the next time you are in Orlando to "cruise" with us. Best Regards, Keith D.

Corsicana, Texas
Reviewed 2 weeks ago via mobile

Everything was great! Comfort, cleanliness, convenience. We had a service animal and the staff was very accommodating. Restaurant on-site. Awesome pool. Movie room. Concierge services. Very, very lovely property.

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1Thank e10441
Keith D, Public Relations Manager at Holiday Inn Resort Orlando-Lake Buena Vista, responded to this review

Thank you for the great comments e10441! We look forward to seeing you again! Best regards, Keith D.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Dry Cleaning
Official Description (provided by the hotel)
When you stay at the Holiday Inn Resort(R) Lake Buena Vista, you are so close to the entrance to Walt Disney World(R) Resort, you can almost feel the Magic! This official Disney Good Neighbor hotel is fresh from a multi-million dollar makeover, making it perfect for your visit to the Walt Disney World(R) area. Take advantage of scheduled shuttles to the Disney parks, Sea World(R), Universal Studios, Islands of Adventure, Orlando Premium Outlets shopping and the Orange County Convention Center! After a busy day, come back to spacious, generously-appointed accommodations. Choose King or Queen-size bedding with 37" HDTV televisions, high-speed Internet, refrigerator, microwave, granite top vanities and upgraded bath amenities. Families love our KidSuites, a room-within-a-room that lets kids enjoy their own space within their parents room. Relax at the expansive, tropically-landscaped outdoor sundeck with plenty of lounge chairs, oversize heated pool, Splash Pad and two whirlpool spas! There is plenty to do onsite including outdoor pool tables, giant checkers and chess, ping pong, fitness center and an arcade/game room. PLUS - a Daily Scheduled Activities and Movies program for kids and adults! Enjoy great dining at Applebees(R) located onsite, serving breakfast, lunch and dinner. Pinkys Market Place and Gift Shop is in the hotel lobby. Free high speed internet access helps you stay connected, and on-site meeting rooms are available for special events. Explore the Lake Buena Vista and Downtown Disney area's plentiful dining, shopping, nightly entertainment and picturesque setting. ... more   less 

Additional Information about Holiday Inn Resort Orlando-Lake Buena Vista

Address: 13351 State Road 535, Orlando, FL 32821-6228
Region: United States > Florida > Central Florida > Orlando
Price Range: $131 - $250 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Holiday Inn Resort Orlando-Lake Buena Vista 3.5*
Number of rooms: 503
Reservation Options:
TripAdvisor is proud to partner with Booking.com, IHG, Expedia and Hotels.com so you can book your Holiday Inn Resort Orlando-Lake Buena Vista reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Resort Lake Buena Vista Hotel Orlando
Holiday Inn Orlando
Holiday Inn Sunspree Orlando
Orlando Holiday Inn
Holiday Inn Resort Orlando-Lake Buena Vista Florida
Hotel Style:
#7 Green Hotel in Orlando
#24 Top resorts Hotel in Orlando
#90 Business Hotel in Orlando
#104 Family Hotel in Orlando
#115 Romantic Hotel in Orlando
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Resort Orlando-Lake Buena Vista staff and other travellers.
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Questions? Get answers from Holiday Inn Resort Orlando-Lake Buena Vista staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We stayed on the 6th floor facing the parking lot and there was some distant road noise but nothing that affected our sleep.”
 of 5 bubbles 8pamelal, 20 Mar 2017 | Read review
“Rooms that overlook Disney Springs are a bit more expensive.We had a city view and it was fine”
 of 5 bubbles jessee404, 20 Mar 2017 | Read review
“Choose whether you want late night pool noise or traffic noise!”
 of 5 bubbles JennyWren8192, 18 Mar 2017 | Read review
“lots of easy access to bottom floor rooms.”
 of 5 bubbles richardcL5883PN, 7 Mar 2017 | Read review
“rear left hand side of complex nice and quiet”
 of 5 bubbles capcom95, 7 Feb 2017 | Read review
5 of 5