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BEST WESTERN Southside Hotel & Suites

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284 Reviews from our TripAdvisor Community

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Showing 282: English reviews
Melbourne, FL
Reviewed 1 week ago

Firstly, thank you to the staff at this hotel for making my family comfortable in a time of need. A family member was hospitalized nearby right before Christmas holiday and our family gathered together from all corners of the world to support our loved one. This hotel provided us with a safe, clean, quiet place to stay and offered us...

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Helpful?
Thank MissMBMelb
Panama City, Florida
Reviewed 2 weeks ago

My boyfriend and I stayed here for one night as a quick weekend getaway. The breakfast was decent, we liked our room, and everything appears to have been newly renovated. We got a great rate and would definitely stay here again if passing through the Jacksonville area.

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1Thank sopapilla4
Reviewed 3 weeks ago

The rate was good for the wallet. We did not expect the same as for a hotel for 25 or 30 dollars more. The bed was comfortable, the breakfast bar comprable. Bathroom was VERY tight. Toilet great height for a ten year old, and you had to tilt your body away from the wall to get toilet paper. Yodels ere...

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Thank Alice M
Greensboro, North Carolina
Reviewed 3 weeks ago via mobile

This hotel has been recently totally renovated, and they did a really nice job. It would be difficult to find something that was not good. We were really late checking in after being on the road for over 12 hours, we were bushed..... When we walked into the room the AC was running flat out, and the room was COLD!...

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1Thank Rich W
El Paso, Texas
Reviewed 25 October 2016

Diamond member upgraded to suite and it was very nice. Quiet overall. The morning meal was OK and needs cut fruit bowls for breakfast. All in all a very nice place to stay near NAS JAX. Parking is good. The mall is three miles away and has everything there.

Review collected in partnership with Best Western
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Helpful?
Thank Pedro C
Shawn S, General Manager at BEST WESTERN Southside Hotel & Suites, responded to this review

Thank you so much for your review. Nice to hear that my staff acknowledged your Diamond status and upgraded you accordingly. I am glad that you enjoyed the comforts of your suite. Nice suggestion for breakfast we will have to look into incorporating that. Yes I love that we are centrally located to the Base, Shopping, Eating and travel. Hope...

Reviewed 24 October 2016

Very friendly staff. Room was clean and comfortable. Was helped with directions. Breakfast was very good; appreciated the water with limes in the lobby, gave it a resort/spa feel. Very close to the base and would definitely stay there again.

Review collected in partnership with Best Western
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Thank deborahbC8787FM
Shawn S, General Manager at BEST WESTERN Southside Hotel & Suites, responded to this review

So nice to hear all of your needs were met during your stay. I am glad you enjoyed the water in the lobby. I am also glad to hear we were able to point you in the direction you needed to go to conveniently get to your location. We look forward to your return.

Port Orange, Florida
Reviewed 23 October 2016

My husband and I recently waited out Hurricane Matthew at the Best Western Southside Hotel and Suites in Jacksonville. The star quality leadership of its manager, Shawn Sadberry, created a comfortable and responsive atmosphere for guests and staff alike. She is clearly a model of courtesy, cooperation and competence. The entire staff (desk, housekeeping, food and maintenance) were on hand,...

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Thank nicholson4443
Shawn S, General Manager at BEST WESTERN Southside Hotel & Suites, responded to this review

Awww Mrs. N. Thank You so very much for posting this review. It definitely was a scary and stressful time. But I am so proud of my staff for pulling together and carrying out their duties with grace and professionalism during a tough time. I preach teamwork to them and I stand behind it, which is why I was happy...

Reviewed 19 October 2016

Sometimes Best Western can be good, sometimes not so much. This one is Great! Right off of I-295 and just a short drive to St. Augustine. Property looks newer and is very clean and well maintained. Courteous staff and free breakfast. A "real" breakfast with sausage, corned beef hash, cheese omelets and more. Not the usual corn flakes and stale...

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Helpful?
Thank sdstyer33
Shawn S, General Manager at BEST WESTERN Southside Hotel & Suites, responded to this review

Thank You so very much for this wonderful review. We strive to make it as comfortable as possible for our guest. I am so happy to here your needs were met and that we exceeded your expectations. We are looking forward to your return.

palatka, United States
Reviewed 18 October 2016

Recently remodeled and absolutely friendly environment! I highly recommend this location as it is conveniently located with easy access to Jacksonville, Florida. The staff was very friendly and accommodating. They ensured we had an easy access room for my 84 year old mother. The room was very spacious with a small kitchen nook. Very nice. Beds were comfortable and all...

Review collected in partnership with Best Western
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Thank Juanita W
Shawn S, General Manager at BEST WESTERN Southside Hotel & Suites, responded to this review

I am happy to hear that my staff was accommodating and that they took the initiative to make sure that your mother was comfortable and not inconvenienced in any way. We do our best to treat all our guest with the utmost respect and kindness. I am also happy to hear the room was comfy and to your liking. Hope...

LONGWOOD, United States
Reviewed 8 October 2016

This was our 31st anniversary. We don't like to travel far any nire and it's a two hour trip for us. That's my driving limit. It's worth it to get away for a few days and the people here are so happy and friendly, it makes it all worth while. Since this hotel became the Best Western it has improved...

Review collected in partnership with Best Western
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Helpful?
Thank Lee U
Shawn S, Manager at BEST WESTERN Southside Hotel & Suites, responded to this review

Awww that warms my heart to hear that you and your significant other chose our hotel as a anniversary getaway. Although we are not a tourist hotel, the atmosphere of the friendly staff is cozy enough just to get some R&R and enjoy the pool and not have to clean up after anybody, lol. We will surely see you next...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Breakfast included
  • Multilingual Staff
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
NEWLY RENOVATED!! The Best Western Southside Hotel & Suites is newly renovated inside and out! We have a new upscale dining area, new furniture, wallpaper, paint, furniture, carpet and bedding! We are conveniently located to I-295 and a large portion of Orange Park's entertainment area. Less than one mile to Orange Park Kennel Club and Poker Room, Orange Park Mall with a variety of restaurants, stores and movie theater. A huge selection of dining options are also nearby. A free HOT breakfast is available every morning! Our staff has the "can do" attitude to meet almost any request! ... more   less 

Additional Information about BEST WESTERN Southside Hotel & Suites

Address: 4580 Collins Road, Orange Park, FL 32073
Region: United States > Florida > Orange Park
Price Range: $95 - $156 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Southside Hotel & Suites 2.5*
Number of rooms: 100
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Also Known As:
Best Western Orange Park
Orange Park Best Western
Best Western Hotel Southside
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Southside Hotel & Suites staff and other travellers.
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Questions? Get answers from BEST WESTERN Southside Hotel & Suites staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room on the 5th floor”
 of 5 bubbles MissMBMelb, 5 Jan 2017 | Read review
“Don´t get a first floor room!”
 of 5 bubbles alicemE8749RC, 27 Dec 2016 | Read review
“Executive Suites on the third floor, bring an eye cover. Light shines directly on both beds whether the blinds are closed or not.”
 of 5 bubbles cherylr748, 18 Sep 2016 | Read review
“The fifth floor does not get as cold as the other floors.”
 of 5 bubbles bf0ust, 30 Aug 2016 | Read review
“Some rooms have hard floors... we found this out later and wished we had requested one.”
 of 5 bubbles msafirimama, 31 Jul 2016 | Read review
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