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BEST WESTERN New Smyrna Beach Hotel & Suites

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BEST WESTERN New Smyrna Beach Hotel & Suites
BEST WESTERN New Smyrna Beach Hotel & Suites
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827 Reviews from our TripAdvisor Community

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Showing 817: English reviews
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Lake Mary, Florida
Reviewed 2 days ago NEWvia mobile

Not one to write a negative review, however after poor customer service in addition to negative things about this hotel, I am leaving one. We were just staying with you guys from Monday-Thursday. You claim to be a smoke free place, however the smell as soon as you walk into the lobby is strong (of cigarette smoke). Come to find...

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Helpful?
Thank Hannah2028
Inverness, Florida
HOTEL’S FAVOURITE REVIEW
Reviewed 28 December 2016

We needed a quick relaxation fix and found it here. The hotel is clean, the staff is friendly and the beach is steps away. The location is wonderful with a Publix within walking distance, restaurant on location and others nearby, and within walking distance to the historic area of Flagler Avenue. Our room was well laid out and we enjoyed...

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1Thank TAGrammy
About Hotel's Favourite Review
Management response:

TAGrammy, Thank you so much for reviewing our property. Your feedback is vital to providing our guests with a relaxing and comfortable experience. If you're ever in town again, please don't hesitate to come see us. Thank you so much. Regards, Kyle Fleming, Revenue Manager 386-426-0020

Vermont
Reviewed 3 days ago NEW

This was a terrific place to stay, right on beach, rooms are spacious and clean, Staff friendly and helpful. I would happily go back. So much better than the other chain over on Flagler . Night and day difference. Even the "spring breakers" were nice and polite , no bother at all.

Review collected in partnership with Best Western
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Thank Hillary W
Lakeland, Florida
Reviewed 3 days ago NEW

Best Western was very clean, staff was great! My only complaint; two elevators and only "one" was in service. Too many floors for only "one" working elevator! We were there three days and it was still being repaired!

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Helpful?
Thank ronsue2016
upstate NY
Reviewed 1 week ago NEWvia mobile

We had an overnight in New Smyrna. Three friends had a two bedroom one bath room with efficiency kitchen, refrigerator, microwave. This hotel is a bit older but very well-kept, clean, and very spacious. There were 2 double beds in one lg room and one Dbl bed in the 2nd room. The staff is friendly. We enjoyed our stay. Breakfast...

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Helpful?
Thank Paxi
BWNSBDOS, Director of Sales at BEST WESTERN New Smyrna Beach Hotel & Suites, responded to this review

Dear Paxi We are thrilled you enjoyed your stay with us. We look forward to your return here in New Smyrna Beach Sincerely Lilli Director of Sales

Reviewed 1 week ago

Good place to stay on the beach at New Smyrna. Close to all areas of entertainment in the area, as well as shopping and restaurants. Hotel staff pleasant and rooms clean and comfortable. Good value for the money. I will definitely go back for a holiday!

Review collected in partnership with Best Western
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Helpful?
Thank Q1703BVnancyp
BWNSBDOS, Director of Sales at BEST WESTERN New Smyrna Beach Hotel & Suites, responded to this review

Dear Q1703BVnancyp We are so happy you enjoyed your stay with us. Our views are beautiful from every room and it makes the perfect spot to sit and watch the sunrise from your balcony. We hope you will return very soon Sincerely Lilli Director of Sales

Orlando, Florida
Reviewed 1 week ago

I read so many positive reviews before booking this hotel. I am dumbfounded. This hotel is disgusting. Old almonds on the floor (particularly disturbing when your children have anaphylactic nut allergies) , 1/4 inch thick dust, ripped bedding, pull out bed was speckled with mildew and general grime, the list goes on. We usually stay clear of Best Western in...

Review collected in partnership with Best Western
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Helpful?
Thank kathyjX8429UO
BWNSBDOS, Director of Sales at BEST WESTERN New Smyrna Beach Hotel & Suites, responded to this review

Dear kathyjX8429UO We are sorry you we not happy with your stay. I find your review to be particularly dumbfounding as you said, because, we strive on a daily basis to ensure the enjoyment of the hotel guests and cleanliness of the hotel. It is extremely distressing for us to read that you did not enjoy your stay. We are...

Ada, United States
Reviewed 2 weeks ago

I was very impressed by this hotel. It's certainly not luxury, not was I expecting that. All of the staff we encountered was very friendly and helpful and also seemed to sincerely want us to have a great stay. Loved that we could sit at the pool and still see the ocean. Being a travel agent, I have experienced many...

Review collected in partnership with Best Western
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2Thank markbQ3396ZO
Reviewed 2 weeks ago

We had a great room for a great price, mostly! When the Daytona 500 comes to town (or the area) room rates get very pricey. The last day of our stay the room rate doubled, the room was not worth the $300 plus a night but it was not a surprise. It did however shorten our stay. The hotel rooms...

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Helpful?
Thank John G
BWNSBDOS, Director of Sales at BEST WESTERN New Smyrna Beach Hotel & Suites, responded to this review

Dear John G We are so happy to hear you have stayed with us multiple times. We love our repeat guests. I hope to see you again this summer to enjoy the activities and events on the beach Sincerely Lilli Director of Sales

Reviewed 2 weeks ago via mobile

Stayed here for 2 nights. The hotel is nice and offered a kitchenette which was a nice touch. Stayed in room 412 which was closer towards the ocean and what a view! We slept with the balcony door open each night and had a perfect breeze and the sound of the ocean. Very quite and on the beach. I would...

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Helpful?
Thank Michael K
BWNSBDOS, Director of Sales at BEST WESTERN New Smyrna Beach Hotel & Suites, responded to this review

Dear Michael We are so happy you enjoyed your stay with us here in New Smyrna Beach. We hope you will make us a regular stop when you are traveling. The views are fantastic from every room, and I love the sound of the ocean too! Sincerely Lilli Director of Sales

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Laundry Service
  • Self-Serve Laundry
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
The Best Western-Oceanfront Hotel & Suites is located directly on the Atlantic Ocean. Our balconies offer a breath-taking view of the ocean where you can enjoy a cup of coffee while watching the sun rise or enjoy the activities on the beach. Our Seascape Restaurant has the coast's best view of the ocean with spectacular sunrises. In addition to our beautiful beach, you can view shuttle launches or rockets from the Cape or visit Orlando's attractions, both of which are a short drive away. The Best Western-Oceanfront Hotel and Suites is host to a myriad of events during the Daytona 500 and Bike Week. Our Best Western-Oceanfront is a 100% non-smoking hotel and look forward to serving you soon! We love our guests and we will treat you right! Please note: guests must be 21 years of age or older to check in. We no longer accept pets. ... more   less 

Additional Information about BEST WESTERN New Smyrna Beach Hotel & Suites

Address: 1401 S Atlantic Ave, New Smyrna Beach, FL 32169-3113
Region: United States > Florida > New Smyrna Beach
Price Range: $194 - $417 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN New Smyrna Beach Hotel & Suites 3*
Number of rooms: 102
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Also Known As:
Holiday Inn New Smyrna Beach (Daytona Beach) Hotel New Smyrna Beach
Holiday Inn Daytona Beach
New Smyrna Beach Holiday Inn
Hotel Style:
#1 Family Hotel in New Smyrna Beach
#1 On the Beach Hotel in New Smyrna Beach
#1 Best Value Hotel in New Smyrna Beach
#3 Romantic Hotel in New Smyrna Beach
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN New Smyrna Beach Hotel & Suites staff and other travellers.
15 questions
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Lake Wales, Florida
over a year ago
Tavares, Florida
6 months ago
9 months ago

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Questions? Get answers from BEST WESTERN New Smyrna Beach Hotel & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The rooms on the south side offer Balcony view of sunrise. Nice!”
 of 5 bubbles Jetonezz, 22 Jan 2017 | Read review
“Have to spend the extra $20.00 for ocean view!”
 of 5 bubbles normg379, 27 Dec 2016 | Read review
“Ocean view!!”
 of 5 bubbles 951MariaC, 4 Dec 2016 | Read review
“Oceanfront is best - why stay at beach and not be able to see it without having to go outside?”
 of 5 bubbles rablrouser, 30 Nov 2016 | Read review
“Higher floors and rooms ending in 11,12,13,14,15 offer best views.”
 of 5 bubbles anthonycB2366VZ, 7 Oct 2016 | Read review
5 of 5