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Hyatt House Naples

1,335 reviews
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Traveller (589)
Room & Suite (93)
Pool & Beach (57)
Overview
  • Excellent74%
  • Very good17%
  • Average6%
  • Poor2%
  • Terrible1%
Travellers talk about
“gordon river”(57 reviews)
“omelet bar”(10 reviews)
Free Wifi
Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3.5 Star Hotel
All hotel details
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Rooms
5 Mar.6 Mar.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,335)Write a Review
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1,184 results
Traveller rating
882
197
60
27
18
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LanguageEnglish
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882
197
60
27
18
Show reviews that mention
All reviewsgordon riveromelet barmade to order omeletsflight pathomelet stationriver viewtin cityzero entryfire pitbeautiful hoteloverlooking the waterparking garageboat rentalspool areashuttle servicebeautiful poolfull kitchen
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1 - 5 of 1,184 reviews
Reviewed 6 days ago

I stayed at the Hyatt House for a one-night business trip. The hotel was beautiful. The rooms were clean. The breakfast was amazing (best free breakfast I've ever had at a hotel) and the customer service was great. I will definitely stay here again!More

Thank Ashley H
Response from Jay S, Director of Sales at Hyatt House NaplesResponded yesterday

Good Afternoon Ashley H, Thank you so much for taking to the time to highlight your experience. We loved your comments regarding our rooms, and great service. Please know that our passion is to WOW every guest that stays with us. We look forward to...More

Reviewed 1 week ago

Very loud from path of planes, road noise and repairs. Front desk is not helpful and you are better off paying for breakfast as the free breakfast included in your stay is only okay. Also, the shuttle service has very specific routes and rules so...More

Review collected in partnership with Hyatt Hotels
1  Thank houstonlonghorn
Reviewed 1 week ago via mobile

Nice Gordon river view. Pool was amazingly clean. After checking in you should get your room card that allows you to drive up to your parking space and go to your room. Very convenient to park and be right at your room’s floor. Then after...More

1  Thank Nikki R
Response from Jay S, Director of Sales at Hyatt House NaplesResponded yesterday

Good Afternoon Nikki R, Glad to hear you enjoyed the perks of our central location as well as our amazing view of the Gordon rive ! We hope we can welcome you back soon and appreciate your review. Best Regards Jay Slaboch

Reviewed 2 weeks ago

We returned to Naples Hyatt House for 2 weeks over the holidays having had a great experience the previous year. It was wonderful to be recognized by the staff, everyone from the bellhop, management, to the room staff, with a smile and welcome back, nice...More

2  Thank Sph8333
Response from Jay S, General Manager at Hyatt House NaplesResponded yesterday

Good Afternoon Sph8333, Seeing this many compliments is like sunshine on our soul! Thank you so much for your kind words. We absolutely cannot wait to welcome you back to Our House. Best Regards Jay Slaboch

Reviewed 2 weeks ago

We had a brief stay and enjoyed the beautiful common areas, bar and pool along the river. Ask for a pool/river view room! Breakfast included is a bonus and was good. It is a 15 minute walk into downtown but there a shuttle service if...More

Thank hancamem
Response from Jay S, General Manager at Hyatt House NaplesResponded yesterday

Good Afternoon hancamem, We are glad to hear you had such a comfortable stay with us. Our entire staff welcomes the opportunity to provide exceptional 5-star services and accommodations. Don't be a stranger - we hope to see you back soon! Best Regards Jay Slaboch

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123456237
About
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Bar/Lounge
Free High Speed Internet ( WiFi )
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Shuttle Bus Service
Room Service
Breakfast included
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Restaurant
Bar/Lounge
Hot Tub
Fitness Centre with Gym / Workout Room
Heated pool
Outdoor pool
Details
Price range
USD 168 - USD 556 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 168 - USD 556 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (589)
Room & Suite (93)
Pool & Beach (57)
Dining (38)
Business Centre & Event Rooms (16)
Family and Play Areas (2)
Questions & Answers
Ask a question
RogerandJessica O
2 January 2018|
AnswerShow all 5 answers
Response from David P | Reviewed this property |
I have stayed at the hotel more than 30 nights. Rarely ate elsewhere for breakfast. Not only is it free, but the location is beautiful with a real swimming pool with warm water. Often had breakfast outside.
0
Votes
RogerandJessica O
2 January 2018|
AnswerShow all 3 answers
Response from Fatida | Reviewed this property |
Breakfast was included when we reserved 2 nights using points in December
1
Vote
amorinte
18 September 2017|
AnswerShow all 4 answers
Response from David P | Reviewed this property |
The hotel management explained to me they housed many staff who had nowhere else to go. The Hyatt House helped stranded people as well. A few rooms were closed for repair about a month after Irma, but it sounded like the... More
0
Votes
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12345616
Room Tips
"Ask for a river view if possible, we prefer the first floor for easy access to the amenities."
Read review
"Request pool/river view . Some rooms have balconies."
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"Harbour view, every time"
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"Stay on 3rd floor as we heard everything from rooms above us"
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